At ProProfs, we believe that software should make you happy. We are driven to create delightfully smart software with awesome support so that you can work better, get smarter employees, and create happier customers.
We feel that software should not be clunky and hard to use. It should be a joy to use! We are highly technical, and our talented developers thrive on technical challenges. But we never forget that software is more than science - it’s also art. We carefully design each screen, write each sentence, and craft our software so that when you use it, it’s a simple, delightful experience.
All of our software is backed by awesome support. When we wanted to offer a knowledge base that answered questions proactively and we couldn’t find a truly great product on the market, we built it. When we couldn't find a great chat solution, we built that, too. People think we’re crazy to offer phone, chat and email support. We still do it. When it comes to awesome support, we go the distance.
I hate customer satisfaction. Satisfaction sets a low bar. People should be DELIGHTED when they use ProProfs.- Sameer Bhatia, Founder & CEO, ProProfs.com
We are an international company with offices in Santa Monica, California, and Delhi-NCR, India, giving us a globally diverse team that is both innovative and service-oriented. Our diversity gives us a unique perspective on every problem and the ability to be available to you in every time zone. With these tremendous assets, we have built a company that serves millions of users each month with delightful products backed by our awesome support team.
ProProfs hosts more than 1,000,000 pages of content in 70+ languages and is a leading platform for online training and assessment with the world's largest library of professional tests & quizzes. ProProfs products, including Quiz, Survey, Learning Management System, Knowledge Base, Live Chat Software, Project Management, and Training tools, are used by many Fortune 500 companies such as Sony and Dell, along with users from leading educational institutes like Yale. ProProfs empowers users to work better, get smarter employees, and create happier customers.
For us, business is personal. We are privately-owned and don’t have to worry about meeting short-term investors’ demands. ProProfs is customer-funded instead of venture-funded. This gives us the right environment to operate in a way that is completely customer-driven and we can build delightful products with simple, honest pricing. We are building a 100-year company and invest in products and employees with a long-term vision. Long-term growth means we can invest in extraordinary experiences for our customers and build extraordinary careers for our employees.
If it’s right, we will do it, irrespective of the bottom line. That’s the way we like it.
Our software can be used by anyone, with no special training required. It works beautifully across all devices.
Our tools are packed full of powerful features. We work closely with our customers to constantly innovate.
We are driven to create software that makes you happy and delivers a delightful experience with awesome support.
ProProfs has been a great tool for training hundreds of employees who are spread out across the US and Canada. The ProProfs online training has allowed us to provide over 3,000 individual sessions. Our people can take the training when it fits their schedule and from anywhere they can access the internet.
Safety Manager,
Fortune 500 Construction Co.
With excellent customer service, ProProfs provided the necessary tool to make a testing mechanism in order to meet our requirements. We have had over 600 tests successfully conducted through ProProfs Quiz Maker and continue to get more!
Health Licensing Coordinator,
Nebraska Department of Human and Health Services
We were able to categorize our questions by subject, which allowed us to better help our students understand what they were doing wrong and gave them the ability to change their pattern of learning.
WOLFPACC Physician
Achievement Concept Course
