ProProfs is proud to share its recent feat of receiving two awards from CompareCamp, a B2B software and SaaS review platform. The reputed SaaS review website gave ProProfs Chat a special recognition with its Great User Experience and Rising Star of 2019 Awards.
CompareCamp awarded ProProfs Chat for providing a great user experience to the companies that have utilized the software as well as for the customers at the other end. The SaaS review platform recognizes our live chat software for providing instant support via faster responses. The review states:
“ProProfs Chat is an easy to set-up live chat software perfect for all types of businesses and institutions that wish to offer instant live support on their website. Support is made speedy through its tools that allow businesses to program default message greetings to engage users and anticipate questions for faster responses.”
The review also includes details on how organizations can add third-party integration options such as Salesforce, MailChimp, MS Dynamics, WordPress, and many others. These options help to simplify the process of lead generation and conversion, and at the same time, make the support process easier for operators.
Further, CompareCamp talks about the anytime, anywhere support option offered by our tool to all users stating, “the software is web-based and agents can start giving support by just logging online or using its mobile app.” The review also stated the strengths of our products, which include speed, aggressive lead capturing, and reliability. You can read the complete review of ProProfs Chat here.
We’d like to thank CompareCamp for such an in-depth review of our product. The awards reaffirm ProProfs Chat’s position as the preferred live chat software acclaimed by critics and customer service experts across the globe.