Our brand promise is simplicity. We look at how we can make the product simple enough for anyone to use with no prior training.
– Sameer Bhatia
The success story
Initially, ProProfs became very popular with teachers as a quizzing tool. The big break came when organizations started using ProProfs, and inquired for a paid feature with additional features like security, privacy & branding. That is when the company pivoted and created a new freemium version. Since then, there has been no looking back and today ProProfs is like the Youtube of quizzes, with over a million page views a day as well as a number of comprehensive online tools that provide a complete elearning solution.
The road ahead
There are a number of things in the pipeline such as a knowledgebase, which has already been developed and is undergoing usability tests. Mobile training and solutions are the focus and many customer acquisition channels are being added.
Read the full interview: How A Free Site Became A Multinational Startup. Interview With Founder Of ProProfs, Sameer Bhatia