Communication Assessments: A Guide for Hiring & Training

Enterprises in the US and the UK lose a combined $37 billion each year due to something as avoidable as employee misunderstandings.  Poor communication is one of the biggest causes of such costly misunderstandings.  This is why recruiters worldwide consider communication assessment essential during the hiring process. Besides hiring good communicators, companies also try to...
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How to Conduct a Talent Assessment to Build Better Teams

More than two-thirds of tech organizations worldwide experienced a talent shortage in 2021.  Needless to say, the struggle is real! Companies that wish to survive this dire situation must develop robust processes to attract and retain top talent.  This is where a talent assessment strategy comes in. Well-conducted assessments make it easy to hire best-fit...
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Pre-Employment Finance Test: Definition, Purpose, Types, and Benefits

Employees working in the financial sector are mostly in charge of managing company finances, conducting market research, and making crucial decisions that are profitable for an organization while minimizing risks. Also, organizations in this sector face the challenges of keeping up with evolving customer needs, technology breakthroughs, and changing regulations. Therefore, firms must recruit the...
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Guide to Technical Assessment Tests: Hire the Best Talent Easily

Recruiters face several challenges when hiring at scale. But two of the biggest ones are these: Reducing the time to hire Ensuring selected candidates have the required technical skills Hiring bad-fit employees can result in losses of money and time spent finding a suitable replacement. On the other hand, inefficient, time-consuming hiring processes can mean...
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How to Conduct a Customer Service Assessment

$1.6 trillion!! This is how much Accenture estimates US companies lose each year due to customer churn stemming from poor customer service.  From creating a high-quality product or service to conducting savvy marketing campaigns – there are several ways to make people fall in love with your brand.  But when it comes to the mistakes...
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How to Conduct Corporate Training Assessments to Boost Your ROI

  Many companies allocate a generous training budget but fail to deliver targeted and impactful training. As a result, they end up wasting a lot of money, effort, and time. But does all of this massive investment translate into employee productivity and ROI?  Sadly, no. To avoid this misfortune and ensure that you deliver the...
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What Is a Behavioral Assessment & How to Conduct It

  Behavioral assessments in the workplace are becoming increasingly important. In addition to ensuring that you hire people who are a right fit for the positions you’re hiring for, such assessments at regular intervals help you retain employees who are suitable for the current job market, skill requirements, and modern work culture. Whether it’s behavioral...
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How to Conduct an Employee Compliance Assessment

“Compliance makes it riskier to do the wrong thing,” says Riaan Bekker, Force Solutions Manager, thryve – a risk management solutions provider. And compliance assessments play a huge role in management of such risks to help your business save big. How? You may ask.  Well, for starters let’s consider some hardcore, eye-opening data. Non-adherence to...
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Tips to Create a Conflict Management Style Quiz

Whether working in an office or remotely, conflict is a natural and inevitable part of one’s professional life. Such conflict can be with team members, higher-ups, or even customers.  Interestingly many consider workplace conflict a time-wasting and productivity-draining exercise. It doesn’t have to be so. Employees can develop conflict management skills to devise quicker conflict...
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ProProfs Knowledge Base: Exciting UI & Feature Updates

ProProfs Knowledge Base: Exciting UI & Feature Updates

Good news!  ProProfs Knowledge Base now offers a bunch of additional features and updates along with some exciting user interface changes that continue to support ease of use.  The updates showcase our commitment to providing delightfully smart tools that help you achieve happier customers and smarter employees.  Without the thoughtful feedback provided by our customers,...
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