$1.6 trillion!! As estimated by Accenture, that’s the amount US companies lose every year, entirely because of customer churn driven by poor customer service.  From creating a high-quality product or service to conducting savvy marketing campaigns, there are several ways to make people fall in love with your brand.  But when it comes to the...

Many companies allocate a generous training budget but fail to deliver targeted and impactful training. As a result, they end up wasting a lot of money, effort, and time. But does all of this massive investment translate into employee productivity and ROI?  Sadly, no. To avoid this misfortune and ensure that you deliver the right...

In today’s workplace, the role of behavioral assessments has become more critical than ever.  Such assessments are not just tools for finding the perfect match for your job openings; they’re the compass guiding you through the ever-changing job market. They also ensure your team meets current skill demands and thrives in the modern work culture....

“Compliance makes it riskier to do the wrong thing,” says Riaan Bekker, Force Solutions Manager, thryve – a risk management solutions provider. And compliance assessments play a huge role in management of such risks to help your business save big. How? You may ask.  Well, for starters let’s consider some hardcore, eye-opening data. Non-adherence to...

For teachers, establishing an effective learning environment requires them to first assess how much of a topic their learners already know about- then deploy some of the best formative assessment tools to further enhance their learning.  After teachers have assessed the existing knowledge levels, they can start working on the instructions and the curriculum.  The...

Are you looking for the best recruitment assessment tools? I’ve got the answers. From wasted money, time, and effort to uncomfortable “letting go” conversations, wrong hiring can open a whole can of worms. Surprisingly, almost three in four employers admit to having made this mistake.  One of the most common reasons many companies hire the...

“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.” – Jack Welch, former CEO of General Electric This perspective underlines why internal assessments are vital for organizational growth. Internal assessments are pretty identical to external assessments as they play a significant role in raising the standards of...