Community Pharmacy MCQ Quiz: Your Path To Pharmacy Excellence
The Pharm Tech Community Pharmacy Quiz is a valuable resource for individuals pursuing careers in pharmacy, specifically in the community pharmacy setting. This quiz is designed to assess and enhance your knowledge of the essential aspects of pharmaceutical practice within a community pharmacy environment.
Community pharmacies are often the first point of contact for patients seeking over-the-counter medications, prescription refills, and healthcare advice. This quiz covers a wide range of topics relevant to community pharmacy practice, including medication dispensing procedures, prescription processing, patient counseling, drug interactions, and compliance with healthcare regulations.
Taking this quiz can be instrumental Read morein preparing pharmacy technicians for their roles, ensuring they provide safe and efficient pharmaceutical services to their communities. By testing your understanding of community pharmacy operations and patient care, this quiz not only aids in examination preparation but also reinforces the importance of accuracy and diligence in the field.
As you embark on your journey in the world of pharmacy technology, this quiz serves as a valuable tool to assess your knowledge, promote learning, and ultimately contribute to the well-being of the patients you will serve in community pharmacies. Good luck in your quiz endeavors and your future career as a pharmacy technician!
- 1.
Skills involving relationships between people
- A.
Interpersonal skills
- B.
Shelf-stickers
- C.
Auxiliary labels
- D.
Safety caps
Correct Answer
A. Interpersonal skillsExplanation
Interpersonal skills refer to the ability to communicate and interact effectively with others. In the given options, the only term that is related to relationships between people is "interpersonal skills." The other options, such as shelf-stickers, auxiliary labels, and safety caps, do not involve interactions between individuals. Therefore, the correct answer is interpersonal skills.Rate this question:
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- 2.
Counter areas designated for taking prescriptions and for dispensing them to patients
- A.
Transaction windows
- B.
Counting tray
- C.
Interpersonal skills
- D.
Shelf-stickers
Correct Answer
A. Transaction windowsExplanation
Transaction windows are designated areas where prescriptions are taken and dispensed to patients. These windows provide a secure and controlled environment for the exchange of medications, ensuring accuracy and privacy. They allow pharmacists or pharmacy technicians to communicate with patients, collect necessary information, and provide instructions or counseling. Transaction windows also help in maintaining a systematic workflow, preventing any confusion or mix-up of prescriptions.Rate this question:
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- 3.
A child-resistant cap
- A.
Mark-up
- B.
Unit price
- C.
Safety caps
- D.
Counting tray
Correct Answer
C. Safety capsExplanation
Safety caps are a type of cap that is designed to be difficult for children to open, reducing the risk of accidental ingestion or exposure to potentially harmful substances. These caps often require a specific combination of movements or actions to unlock them, making them child-resistant. Therefore, safety caps are an effective measure to ensure the safety of children when it comes to handling products that may pose a danger to them.Rate this question:
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- 4.
The price of a unit of medication (such as an ounce of a liquid cold remedy)
- A.
Counting tray
- B.
Mark-up
- C.
Unit price
- D.
None of the above
Correct Answer
C. Unit priceExplanation
The term "unit price" refers to the cost of a single unit or item of a product, in this case, a medication. It is the price per unit, such as the cost of an ounce of a liquid cold remedy. This term is commonly used in retail to compare prices and determine the best value for a product. Therefore, "unit price" is the correct answer as it accurately describes the price of a single unit of medication.Rate this question:
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- 5.
A tray designed for counting pills
- A.
Counting tray
- B.
Mark-up
- C.
Unit price
- D.
Shelf stickers
Correct Answer
A. Counting trayExplanation
A counting tray is a specialized tray designed specifically for counting pills. It helps in accurately counting and organizing pills by providing separate compartments or slots for each pill. This tray is commonly used in pharmacies or healthcare settings where precise pill counting is essential. It eliminates the risk of human error and ensures accurate medication dispensing. The counting tray is an efficient tool that simplifies the process of counting pills and improves efficiency in medication management.Rate this question:
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- 6.
Specific warnings that are placed on filled prescriptions
- A.
Auxiliary labels
- B.
RX label
- C.
Warning label
- D.
None of the above
Correct Answer
A. Auxiliary labelsExplanation
Auxiliary labels are specific warnings or instructions that are placed on filled prescriptions to provide additional information to the patient. These labels are usually attached to the medication container and may include important instructions such as "Take with food" or "Avoid alcohol." The RX label refers to the main label on the prescription container that includes the patient's name, medication name, dosage instructions, and other relevant information. Warning labels, on the other hand, are general labels that indicate potential risks or side effects of the medication. Therefore, the correct answer is auxiliary labels, as they are specifically mentioned as the warnings placed on filled prescriptions.Rate this question:
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- 7.
A book in which patients sign for the prescriptions they receive, for legal and insurance purposes
- A.
Sig
- B.
Signature log
- C.
Auxiliary labels
- D.
All the above
Correct Answer
B. Signature logExplanation
A signature log is a book used in healthcare settings where patients sign for the prescriptions they receive. This log serves legal and insurance purposes, as it provides a record of who received the medication and acknowledges the patient's consent and responsibility. It helps ensure accountability and traceability in the medication dispensing process. The other options, "sig" and "auxiliary labels," do not adequately explain the purpose of the book, making "signature log" the correct answer.Rate this question:
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- 8.
The amount of the retailer's sale price minus their purchase price
- A.
Mark-up
- B.
Mark-down
- C.
Estimated price
- D.
None of the above
Correct Answer
A. Mark-upExplanation
The correct answer is mark-up. Mark-up refers to the amount added to the retailer's purchase price in order to determine the sale price. It is the difference between the sale price and the purchase price, representing the retailer's profit margin. This is a common practice in retail where businesses aim to cover their costs and make a profit by increasing the price of the product.Rate this question:
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- 9.
Stickers with bar codes that can be scanned for inventory identification
- A.
Shelf-stickers
- B.
Auxiliary labels
- C.
Rx label
- D.
All the above
Correct Answer
A. Shelf-stickersExplanation
Shelf-stickers are labels that can be attached to shelves for inventory identification. They often contain bar codes that can be scanned to track and manage inventory. Therefore, the answer "shelf-stickers" is the correct choice as it accurately describes the stickers with bar codes that can be scanned for inventory identification.Rate this question:
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- 10.
Automated machines that fill and label pill bottles with correct quantities of ordered drugs
- A.
Automated filling machines
- B.
Robots
- C.
Pharmacy containers
- D.
All the above
Correct Answer
A. Automated filling machinesExplanation
Automated filling machines are capable of filling and labeling pill bottles with the correct quantities of ordered drugs. These machines are designed to accurately measure and dispense medications, ensuring that the correct amount is placed in each container. They are commonly used in pharmacies and other medical facilities to streamline the process of packaging medications, reducing the risk of human error and improving efficiency. Therefore, the answer "automated filling machines" is the correct choice as it specifically addresses the task of filling and labeling pill bottles with the correct quantities of drugs.Rate this question:
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- 11.
About 2/3 of all prescriptionn drugs in the U.S. are dispensed by
- A.
Community pharmacies
- B.
Institutional pharmacies
- C.
Hospital pharmacies
- D.
Nursing home pharmacies
Correct Answer
A. Community pHarmaciesExplanation
Community pharmacies are the correct answer because they are responsible for dispensing about 2/3 of all prescription drugs in the U.S. Community pharmacies are typically located in retail settings and serve the general public, providing medications and pharmaceutical services to individuals in the community. Institutional pharmacies, hospital pharmacies, and nursing home pharmacies may also dispense prescription drugs, but they are not as widespread as community pharmacies and therefore do not account for as large a portion of the total prescriptions dispensed in the U.S.Rate this question:
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- 12.
More technicians and dpharmacists are emplyed in _____ than any other type of pharmacy.
- A.
Community pharmacy
- B.
Hospital pharmacy
- C.
Mail order pharmacy
- D.
Long-term care
Correct Answer
A. Community pHarmacyExplanation
Community pharmacy employs more technicians and pharmacists than any other type of pharmacy. This is because community pharmacies are the most accessible and common type of pharmacy, typically found in local communities and neighborhoods. They provide a wide range of services, including dispensing medications, counseling patients, and offering over-the-counter products. Due to their widespread presence and high patient volume, community pharmacies require a larger workforce to meet the demands of the community they serve.Rate this question:
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- 13.
Community pharmacies that are individually owned local pharmacies are called
- A.
Food store pharmacies
- B.
Mass merchandiser pharmacies
- C.
Chain pharmacies
- D.
Independent pharmacies
Correct Answer
D. Independent pHarmaciesExplanation
Independent pharmacies are community pharmacies that are individually owned local pharmacies. These pharmacies are not affiliated with any specific chain or mass merchandiser. They operate independently and are often smaller in size compared to chain pharmacies. Independent pharmacies provide personalized services and are known for their focus on customer care and community involvement.Rate this question:
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- 14.
Communnity pharmacies, such as CVS, and Walgreens, that are part of reginal or national pharmacy chains are
- A.
Independent pharmacies
- B.
Food store pharmacies
- C.
Chain pharmacies
- D.
Mass merchandiser pharmacies
Correct Answer
C. Chain pHarmaciesExplanation
The correct answer is chain pharmacies. This is because community pharmacies like CVS and Walgreens that belong to regional or national pharmacy chains are considered chain pharmacies. These pharmacies are part of a larger organization and often have multiple locations across different regions or even countries. They typically offer a wide range of products and services, including prescription medications, over-the-counter drugs, health and wellness products, and more.Rate this question:
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- 15.
Community pharmacies that are part of regional or national food store chains such are Giant Eagle and Kroger
- A.
Mass merchandiser pharmacies
- B.
Food store pharmacies
- C.
Chain pharmacies
- D.
Independent pharmacies
Correct Answer
C. Chain pHarmaciesExplanation
Community pharmacies within regional or national food store chains like Giant Eagle and Kroger are categorized as chain pharmacies. They offer a wide range of pharmaceutical services alongside groceries and other goods. Chain pharmacies benefit from the established network and brand recognition of the parent food store chain.Rate this question:
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- 16.
______ require(s) community pharmacists to offer counseling to Medicaid patients regarding medications
- A.
Medicare Part D
- B.
The 1990 Omnibus Budget and Reconciliation Act (OBRA)
- C.
Hippa
- D.
The DEA
Correct Answer
B. The 1990 Omnibus Budget and Reconciliation Act (OBRA)Explanation
The correct answer is the 1990 Omnibus Budget and Reconciliation Act (OBRA). This act requires community pharmacists to offer counseling to Medicaid patients regarding medications.Rate this question:
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- 17.
The HIPAA Laws
- A.
Require pharmacists to provide counselling on all new medications
- B.
Requires that health information be kept confidential
- C.
Allows pharmacy staff to discuss a patient's health information outside the pharmacy
- D.
None of the above
Correct Answer
B. Requires that health information be kept confidentialExplanation
The correct answer is "requires that health information be kept confidential." HIPAA (Health Insurance Portability and Accountability Act) laws are designed to protect the privacy and security of individuals' health information. These laws require healthcare providers, including pharmacists, to maintain the confidentiality of patients' health information and ensure that it is not disclosed without the patient's consent. This is done to safeguard patients' privacy and prevent unauthorized access or use of their health information.Rate this question:
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- 18.
Individual states
- A.
Do not regulate the practice of pharmacy
- B.
May require national pharmacy technician certification or may have their own registration and certification process
- C.
Regulate the scope of pharmacy technician practice including the ratio of pharmacists to technicians
- D.
B&c
Correct Answer
D. B&cExplanation
The correct answer is b&c. This means that individual states may require national pharmacy technician certification or have their own registration and certification process. Additionally, they may also regulate the scope of pharmacy technician practice, including the ratio of pharmacists to technicians. This suggests that different states have the authority to set their own regulations and requirements for pharmacy technicians, which can vary from state to state.Rate this question:
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- 19.
The refrigerator in a community pharmacy may be used to store
- A.
Drugs only
- B.
Drugs ad lunch of pharmacy personnel
- C.
Drugs and sealed containers of soda pop
- D.
Drugs and the pharmacist's lunch
Correct Answer
A. Drugs onlyExplanation
The refrigerator in a community pharmacy may be used to store drugs only because medications require specific temperature conditions to maintain their effectiveness and safety. Storing other items like soda pop or food alongside drugs can lead to contamination or degradation of the medications, potentially compromising patient health. Therefore, it is crucial to keep the refrigerator dedicated solely to storing drugs in order to ensure their quality and integrity.Rate this question:
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- 20.
Good interpersonal skills include
- A.
Making eye contact
- B.
Calling the customer by name
- C.
Listening carefully
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
Good interpersonal skills include making eye contact, calling the customer by name, and listening carefully. These skills are important in building rapport and establishing effective communication with others. Making eye contact shows attentiveness and interest, while calling the customer by name personalizes the interaction and makes them feel valued. Listening carefully is crucial for understanding and responding appropriately to the needs and concerns of others. Therefore, all of the mentioned skills contribute to good interpersonal skills.Rate this question:
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- 21.
A patient's question regarding medications or their general health
- A.
Can be handled by a technician
- B.
Should be referred to the pharmacist
- C.
Can be answered by the pharmacy technician or the pharmacist depending on state regulations
- D.
Can sometimes be answered by the pharmacy technician and sometimes by the pharmacist depending on the technician's judgement
Correct Answer
B. Should be referred to the pHarmacistExplanation
A patient's question regarding medications or their general health should be referred to the pharmacist because they have the expertise and knowledge to provide accurate and reliable information. Pharmacists undergo extensive education and training to ensure they can answer questions related to medications and general health. They are qualified to assess the patient's condition, provide appropriate advice, and ensure the safe and effective use of medications. Technicians, on the other hand, may not have the same level of knowledge and expertise as pharmacists, so it is best to refer such questions to the pharmacist.Rate this question:
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- 22.
Patient information that must be entered into the computer includes
- A.
Only the name of the patient
- B.
Full name of patient, address, telephone number, date of birth, and any medication allergies.
- C.
Diagnosis made by the technician
- D.
Diagnosis made by the pharmacist
Correct Answer
B. Full name of patient, address, telepHone number, date of birth, and any medication allergies.Explanation
The correct answer is “ full name of patient, address, telephone number, date of birth, and any medication allergies.” This information is needed to dispense medications to the right patient and make sure that the patient can take their medications safely. Pharmacist and technicians do not diagnoseRate this question:
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- 23.
When entering a new prescription into the computer, the technician must enter the following information
- A.
The prescription number
- B.
The metric quantity of the drug being dispensed
- C.
The directions for use of the medication
- D.
Both b and c
Correct Answer
D. Both b and cExplanation
The technician must enter both the metric quantity of the drug being dispensed and the directions for use of the medication when entering a new prescription into the computer. This is important to ensure accurate dispensing of the medication and to provide clear instructions to the patient on how to use it. By entering the metric quantity, the technician can ensure that the correct amount of medication is dispensed. By entering the directions for use, the technician can provide specific instructions on how the medication should be taken or applied.Rate this question:
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- 24.
When intaking a new prescription from a customer be sure to get which of the following information;
- A.
Full name of the patient
- B.
Address
- C.
Date of birth
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
When accepting a prescription you will need a name and date of birth in case two patients have the same name. You will also need the patient's address if the drug is being delivered to the patient.Rate this question:
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- 25.
The group number in third party billing information usually identifies the
- A.
Employer
- B.
Gender
- C.
Family member
- D.
Social security number of the insured
Correct Answer
A. EmployerExplanation
The group number in third party billing information usually identifies the employer. This is because the group number is a unique identifier assigned to a specific group of individuals who are covered under the same insurance plan provided by their employer. It helps the insurance company to track and manage the billing and claims for that particular group of employees.Rate this question:
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- 26.
An NDC number
- A.
In nine digits long and is the same for some drugs
- B.
Is the same the prescription number
- C.
Is an eleven digit number and is unique to each drug product
- D.
None of the above
Correct Answer
C. Is an eleven digit number and is unique to each drug productExplanation
NDC number is an eleven-digit number that is unique to each drug product. This means that each drug product has its own specific NDC number, which helps in identifying and tracking the drug in the healthcare system. The NDC number serves as a universal product identifier for drugs and is used for various purposes such as billing, inventory management, and drug safety monitoring.Rate this question:
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- 27.
All dispensed prescriptions must have a ___ cap unless that patient specifies a ____ cap.
- A.
Child resistant, non-child resistant
- B.
Child resistant, child resistant
- C.
Non-child resistant, non child resistant
- D.
Non child resistant, child resistant
Correct Answer
A. Child resistant, non-child resistantExplanation
All dispensed prescriptions must have a child-resistant cap unless that patient specifies a non-child resistant cap. This means that by default, prescriptions are required to have a cap that is difficult for children to open, ensuring their safety. However, if a patient specifically requests a cap that is easier to open, such as for elderly or disabled individuals, a non-child resistant cap can be provided.Rate this question:
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- 28.
The pharmacist always checks the prescription
- A.
After it is filled by the technician
- B.
When the patient signs the log
- C.
After it is rung on the cash register
- D.
As it is given to the patient
Correct Answer
A. After it is filled by the technicianExplanation
The correct answer is "after it is filled by the technician". This means that the pharmacist checks the prescription once the technician has prepared the medication. This is an important step to ensure that the medication has been dispensed correctly and is appropriate for the patient. The pharmacist's role is to verify the accuracy and safety of the prescription before it is given to the patient.Rate this question:
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- 29.
The pharmacist _____ check the final product dispensed by an automated filling machine
- A.
Must
- B.
May
- C.
Does not need to
- D.
All the above
Correct Answer
A. MustExplanation
The correct answer is "must" because the pharmacist is required to check the final product dispensed by an automated filling machine. This is important to ensure accuracy and safety in medication dispensing. Both legal and ethical standards dictate that pharmacists have a responsibility to verify the correctness of the medication before it is given to the patient. Therefore, the pharmacist must check the final product dispensed by the automated filling machine.Rate this question:
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- 30.
Order stock is a responsibility of the
- A.
Computer system
- B.
Prescription counter
- C.
Pharmacy technician
- D.
Third party
Correct Answer
C. pHarmacy technicianExplanation
The responsibility of ordering stock falls under the role of a pharmacy technician. They are responsible for managing the inventory and ensuring that the pharmacy has an adequate supply of medications and other products. This includes monitoring stock levels, placing orders with suppliers, and keeping track of deliveries. The computer system may assist in managing the inventory and generating reports, but ultimately it is the pharmacy technician who is responsible for the task of ordering stock. A third party may be involved in the supply chain, but they would not typically be responsible for the actual ordering of stock.Rate this question:
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- 31.
The ___ is generally responsible for keeping the pharmacy clean,neat, and in proper working order
- A.
Staff pharmacist
- B.
Pharmacy manager
- C.
Pharmacy technician
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
The correct answer would be "all of the above" or "all pharmacy staff." It is not just the tech's role. If a pharmacy is inspected by a regulatory agency, the pharmacist in charge/Pharmacy manager will get in trouble for the pharmacy's cleanliness not being up to standard, not the technician.Rate this question:
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- 32.
Unit price information is found on shelf stickers for
- A.
Schedule III, IV, and V medications
- B.
Schedule II medications
- C.
OTC products
- D.
Legend drugs
Correct Answer
C. OTC productsExplanation
The unit price information is found on shelf stickers for OTC products. This means that when you go to a store and look at the shelves where OTC products are displayed, you will find stickers that provide information about the price per unit of the product. This information is helpful for consumers to compare prices and make informed purchasing decisions.Rate this question:
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- 33.
Disease state management services are offered in
- A.
Private offices or areas
- B.
Public access ares
- C.
The dispensing area of the pharmacy
- D.
Waiting areas
Correct Answer
A. Private offices or areasExplanation
Disease state management services are offered in private offices or areas because these spaces provide a controlled and confidential environment for healthcare professionals to interact with patients. Private offices allow for personalized consultations and discussions about medical conditions, treatment plans, and medication management. Additionally, private areas ensure patient privacy and confidentiality, which is crucial for sensitive healthcare discussions. Offering disease state management services in private offices or areas also allows healthcare professionals to provide individualized care and attention to patients, promoting better health outcomes.Rate this question:
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- 34.
Coordinating of billing for disease state management services is a duty of the
- A.
Physician
- B.
Third party
- C.
Pharmacy technician
- D.
Staff pharmacist
Correct Answer
C. pHarmacy technicianExplanation
The coordinating of billing for disease state management services is a duty of the pharmacy technician. Pharmacy technicians are responsible for managing various administrative tasks in a pharmacy setting, including billing and insurance claims processing. They work closely with pharmacists and other healthcare professionals to ensure accurate and timely billing for services provided to patients. This includes coordinating with third-party payers, such as insurance companies, to ensure proper reimbursement for disease state management services.Rate this question:
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- 35.
Scheduling appointments for disease state management services is a duty of the
- A.
Registered nurse
- B.
Pharmacy technician
- C.
Physician
- D.
Third party
Correct Answer
B. pHarmacy technicianExplanation
The correct answer is pharmacy technician because scheduling appointments for disease state management services typically falls under the responsibilities of pharmacy technicians. They are trained to handle administrative tasks, including managing appointments and coordinating with patients. Registered nurses may have other duties related to patient care, but scheduling appointments is not typically one of them. Physicians may be involved in the overall management of disease states, but they are not usually responsible for scheduling appointments. Third parties are not directly involved in the healthcare process and therefore would not be responsible for scheduling appointments.Rate this question:
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Mar 05, 2024Quiz Edited by
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Expert Reviewed by
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Dec 18, 2011Quiz Created by
Ashleycream
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