1.
What is the correct line spacing for the body of text of a personal-business letter?
Correct Answer
A. Single space paragrapHs and double space between paragrapHs.
Explanation
The correct line spacing for the body of a personal-business letter is to single space paragraphs and double space between paragraphs. This means that each paragraph should have single spacing, while there should be a double space between each paragraph. This formatting helps to improve readability and organization of the letter, making it easier for the reader to understand the content.
2.
Erica is comparing a lesson that she typed to the original lesson in the book. Her teacher has asked her to mark her mistakes. What is this process called?
Correct Answer
C. Proofreading
Explanation
Proofreading is the process of carefully reviewing a written document to identify and correct errors in grammar, punctuation, spelling, and formatting. In this scenario, Erica is comparing her typed lesson to the original lesson in the book to mark her mistakes, which aligns with the process of proofreading.
3.
Sandra is setting up a new office. She is researching the latest equipment and workplace design to make sure she has a comfortable work environment. This is an example of :
Correct Answer
B. Ergonomics
Explanation
Sandra's research on the latest equipment and workplace design to create a comfortable work environment indicates that she is concerned about the well-being and efficiency of the employees. This aligns with the concept of ergonomics, which focuses on designing and arranging workspaces to optimize human performance and well-being. Ergonomics aims to create a comfortable and safe work environment that enhances productivity and reduces the risk of injuries or discomfort. Therefore, Sandra's research on workplace design falls under the category of ergonomics.
4.
How should guide words in a memorandum be keyed?
Correct Answer
A. All caps, followed by a colon, and double-spaced
Explanation
Guide words in a memorandum should be keyed in all caps, followed by a colon, and double-spaced. This formatting helps to clearly separate the guide words from the rest of the content and makes them easily noticeable. The use of all caps ensures that the guide words stand out, while the colon indicates that the guide words are providing a heading or a summary of the following information. Double-spacing helps to create visual clarity and makes the memorandum easier to read and navigate.
5.
Which letter of the left homerow keys has been omitted, ADF?
Correct Answer
D. S
Explanation
The letter S has been omitted from the left homerow keys ADF.
6.
Most documents are keyed on standard paper that measures:
Correct Answer
C. 8 1/2 X 11 inches
Explanation
Most documents are keyed on standard paper that measures 8 1/2 X 11 inches. This is the most common paper size used in offices and homes for printing documents. It provides a good balance between being compact enough to fit in files and folders, while still offering enough space for text and images. The dimensions of 8 1/2 X 11 inches also make it compatible with most printers and copiers, making it a convenient choice for everyday printing needs.
7.
What is the term used for the greeting of a letter?
Correct Answer
D. Salutation
Explanation
The term used for the greeting of a letter is the salutation. The salutation is typically a formal or informal greeting that is used to address the recipient of the letter. It is usually placed at the beginning of the letter, before the body of the text.
8.
What is the term used for the message of a letter?
Correct Answer
A. Body
Explanation
The term used for the message of a letter is the "body". The body of a letter is where the main content or information is written. It typically includes the purpose of the letter, details, explanations, requests, or any other relevant information. The body is the central part of the letter and is crucial in conveying the intended message to the recipient.
9.
What is the term used for the sender's or writer's address?
Correct Answer
C. Return address
Explanation
The term used for the sender's or writer's address is the return address. This is the address where the recipient can send any correspondence or reply back to the sender. It is typically mentioned on the envelope or at the top of a letter or email. The return address helps in ensuring that any response or communication reaches the sender correctly.
10.
What is the term used for the address of the person or business receiving the letter?
Correct Answer
A. Inside address
Explanation
The term used for the address of the person or business receiving the letter is the inside address. This is the address that is typically placed at the top of the letter, below the date and above the salutation. It includes the recipient's name, job title (if applicable), company name, and full mailing address. The inside address helps ensure that the letter reaches the intended recipient accurately and efficiently.
11.
What does the combination of JKL; represent?
Correct Answer
D. Right hand homerow
Explanation
The combination of JKL; represents the right hand homerow on a keyboard. The homerow is a set of keys where the fingers rest when typing. In the case of the right hand homerow, the JKL; keys are positioned under the right hand fingers. This arrangement allows for efficient and comfortable typing, as the fingers can easily reach these keys without straining.
12.
What is a large size letter envelope called?
Correct Answer
C. #10
Explanation
A large size letter envelope is commonly referred to as a #10 envelope. This size is widely used for business correspondence and can accommodate standard letter-sized documents without folding. It measures approximately 4 1/8 inches by 9 1/2 inches and is typically used for mailing letters, invoices, and other important documents.
13.
What is a small size letter envelope called?
Correct Answer
B. #6 3/4
Explanation
A small size letter envelope is commonly referred to as a #6 3/4 envelope. This size is smaller than a #10 envelope, which is the standard size for business correspondence. The #6 3/4 envelope is often used for personal letters, invitations, and smaller documents.
14.
What do timed writings strive to improve?
Correct Answer
B. Speed and accuracy
Explanation
Timed writings strive to improve speed and accuracy. This means that the main goal of timed writings is to help individuals become faster and more efficient in their writing, while still maintaining a high level of accuracy. By practicing timed writings, individuals are able to develop their ability to write quickly and accurately, which can be beneficial in various situations such as exams, professional settings, or any situation that requires fast and accurate writing skills.
15.
What does the # symbol mean in terms of proofreading?
Correct Answer
D. Space
Explanation
In terms of proofreading, the # symbol represents a space. This means that when proofreading a document, if the # symbol is used, it indicates that there should be a space inserted at that particular point in the text.
16.
What does the ^ symbol means in terms of proofreading?
Correct Answer
B. Insert
Explanation
The ^ symbol in proofreading is used to indicate that something should be inserted into the text. It is commonly used to mark the location where a word, phrase, or punctuation mark needs to be added for clarity or correctness.
17.
How should entries in a bibliography be listed?
Correct Answer
A. AlpHabetical by author's last name
Explanation
Entries in a bibliography should be listed in alphabetical order by the author's last name. This ensures that the sources are organized and easy to locate. Listing them alphabetically by title or in chronological order would not provide the same level of organization and may make it difficult for readers to find specific sources. Descending order is not a commonly used method for organizing bibliographies.
18.
Which type of report is prepared without a binder or cover?
Correct Answer
D. Unbound
Explanation
An unbound report is prepared without a binder or cover. This type of report is typically loose-leaf and not bound together. It may consist of individual sheets or pages that are stapled or clipped together. Unbound reports are often used for drafts, internal documents, or temporary reports that do not require a formal presentation. They are easy to update or modify as needed.
19.
"Yours Truly," and "Sincerely," are two examples of which part of a letter?
Correct Answer
B. Complimentary Close
Explanation
"Yours Truly," and "Sincerely," are examples of a complimentary close in a letter. The complimentary close is the part of the letter that comes before the signature and expresses the writer's regards or well wishes to the recipient. It is a polite and formal way of ending a letter. The other options mentioned, such as Mailing or Inside address, Return address, and Salutation, are different parts of a letter and not related to the complimentary close.
20.
Why is the writer's name of a letter keyed four lines below the complimentary close?
Correct Answer
D. To leave space for the signature
Explanation
The writer's name of a letter is keyed four lines below the complimentary close to leave space for the signature. This allows the writer to sign the letter without overlapping with their name or any other content. By placing the writer's name four lines below the complimentary close, there is enough room for the signature to be added at the end of the letter.
21.
Which of the following is NOT an example of proper technique?
Correct Answer
D. No food or drink at the computer
Explanation
The statement "No food or drink at the computer" is not an example of proper technique because it does not pertain to the physical actions or movements involved in using a computer. Proper technique refers to the correct way of using the keyboard, maintaining good posture, and typing at a steady pace. Avoiding food or drink at the computer is more related to cleanliness and preventing spills or damage to the equipment rather than proper technique.
22.
What is the name for the MOST common arrangement of keyboards?
Correct Answer
D. QWERTY
Explanation
QWERTY is the most common arrangement of keyboards. It is named after the first six letters on the top row of the keyboard. This arrangement was designed to prevent typewriter keys from jamming by placing commonly used letters apart from each other. QWERTY layout is widely used on typewriters and computer keyboards around the world.
23.
A standard word in keyboarding consists of how many letters, numbers, symbols, or spaces?
Correct Answer
A. Five
Explanation
A standard word in keyboarding consists of five letters, numbers, symbols, or spaces. This means that when typing, a word is typically made up of five characters, which can include any combination of letters, numbers, symbols, or spaces.
24.
How many lines of 12 point type equal one vertical inch in a document?
Correct Answer
C. Six
Explanation
In a document, the number of lines of 12 point type that equal one vertical inch is six. This means that if you were to measure one vertical inch in the document, it would contain six lines of text that are set in 12 point font size.