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| By Spawn_2_extreme

Spawn_2_extreme

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Quizzes Created: 5 | Total Attempts: 3,386

Questions: 75 | Attempts: 445 | Updated: Mar 18, 2023

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Questions and Answers

1.

What is the minimum processor requirement for Windows Vista?
- A.
  
  1 GHz
- B.
  
  800 MHz
- C.
  
  233 MHz
- D.
  
  133 MHz
Correct Answer
B. 800 MHz

Explanation
Windows Vista has a minimum processor requirement of 800 MHz. This means that the processor in a computer running Windows Vista must have a clock speed of at least 800 MHz in order to meet the minimum system requirements for the operating system. A processor with a clock speed lower than 800 MHz would not be able to handle the demands of running Windows Vista efficiently.

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2.

What is the minimum RAM requirement for Windows Vista?
- A.
  
  64
- B.
  
  256
- C.
  
  512
- D.
  
  1024
Correct Answer
C. 512

Explanation
The minimum RAM requirement for Windows Vista is 512. This means that the operating system requires at least 512 megabytes of RAM to function properly.

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3.

A user wants to modify his network connection from the Windows Vista Networkwindow. Which of the following options will allow the user to do this?
- A.
  
  Network and Sharing Center
- B.
  
  My Network Places
- C.
  
  Command Prompt
- D.
  
  Task Manager
Correct Answer
A. Network and Sharing Center

Explanation
The Network and Sharing Center option will allow the user to modify his network connection from the Windows Vista Network window. This option provides a centralized location for managing network connections, sharing files and printers, and troubleshooting network problems. It allows the user to view and modify network settings, set up a new connection, and access network-related tools and information.

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4.

Which of the following files are required to boot the Windows Vista operatingsystem? (Choose all that apply.)
- A.
  
  Boot.ini
- B.
  
  Ntoskrnl.exe
- C.
  
  Hall.dll
- D.
  
  BCD
Correct Answer(s)
B. Ntoskrnl.exe
C. Hall.dll
D. BCD

Explanation
The files Ntoskrnl.exe, Hall.dll, and BCD are required to boot the Windows Vista operating system. Ntoskrnl.exe is the kernel file that manages various system functions, Hall.dll is the hardware abstraction layer file that allows the operating system to communicate with the computer's hardware, and BCD (Boot Configuration Data) is a file that contains boot configuration settings for the operating system. These files are essential for the proper functioning and booting of Windows Vista.

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5.

You have just been given a new hard drive to install in a client’s computer to beinstalled with a new Windows operating system. What processes must you gothrough while you install the operating system on the drive? (Choose two.)
- A.
  
  Install the drive utility
- B.
  
  Format the drive
- C.
  
  Nothing, the drive is ready to go
- D.
  
  Create a new partition
Correct Answer(s)
B. Format the drive
D. Create a new partition

Explanation
To install a new Windows operating system on a new hard drive, you need to format the drive first. Formatting prepares the drive for the operating system installation by creating a file system and clearing any existing data. After formatting, you also need to create a new partition on the drive. A partition is a logical division of the hard drive that allows you to organize and manage data more efficiently. By creating a new partition, you can allocate space for the operating system and any other files or programs you want to install.

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6.

You are doing some phone support for your company. A user calls up and sayshe is not able to get out to network resources. You need him to run the ipconfigutility to check for a valid IP address. How would you tell the user to pull up thecommand prompt? (Choose all that apply.)
- A.
  
  Start > Programs > Accessories > Command Prompt icon
- B.
  
  Start, Run and type com
- C.
  
  Start, Run and type cmd
- D.
  
  Start, Run and type command
Correct Answer(s)
A. Start > Programs > Accessories > Command Prompt icon
C. Start, Run and type cmd
D. Start, Run and type command

Explanation
To open the command prompt, you can either click on the "Start" button, then go to "Programs", "Accessories", and finally click on the "Command Prompt" icon. Alternatively, you can press the "Start" button, then press "Run" and type "cmd" or "command" in the text box. These methods will open the command prompt utility, allowing the user to run the ipconfig command and check for a valid IP address.

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7.

You need to install the Windows Vista operating system on a client’s computer.Upon arrival you notice that the system is an older model. What should you dofirst before trying to install the operating system?
- A.
  
  Format the hard drive
- B.
  
  Verify the hard drive is large enough
- C.
  
  Check the Windows Vista Logo’d Products List
- D.
  
  Run Chkdsk
Correct Answer
C. Check the Windows Vista Logo’d Products List

Explanation
Before trying to install the Windows Vista operating system on the client's computer, it is important to check the Windows Vista Logo'd Products List. This list contains hardware and software that have been tested and approved to be compatible with Windows Vista. Since the system is an older model, it is necessary to ensure that the hardware components are compatible with Windows Vista to avoid any compatibility issues or potential problems during or after the installation process.

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8.

You are installing the Windows Vista operating system. You have a SCSI harddrive installed. Where does Vista allow you to install the device drivers?
- A.
  
  By pressing F6 when the operating system starts loading
- B.
  
  By clicking on the Load Driver button where partitioning is done
- C.
  
  By pressing F8 during boot
- D.
  
  By clicking on the Load Vista Drivers Only button
Correct Answer
B. By clicking on the Load Driver button where partitioning is done

Explanation
During the installation of Windows Vista, when partitioning the hard drive, there is an option to load device drivers. This option is accessed by clicking on the "Load Driver" button. By clicking on this button, you can browse and install the necessary device drivers for your SCSI hard drive.

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9.

You have just installed the Windows XP operating system. You need to verifythe installation succeeded by viewing the setup log files. Where would you go tofind this information?
- A.
  
  C:\program files\logs
- B.
  
  C:\windows
- C.
  
  C:\windows\system32
- D.
  
  C:\system32
Correct Answer
B. C:\windows

Explanation
To verify the installation of the Windows XP operating system, you would go to the "C:\windows" directory. This directory is the default location where Windows XP stores system files and log files. By navigating to this directory, you can access and view the setup log files to confirm the successful installation of the operating system.

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10.

You have been asked to upgrade aWindows XP operating system to the newWindows Vista OS. You first need to verify if the system can run the new operatingsystem. What is the RECOMMENDED processor speed that will runWindows Vista?
- A.
  
  1.0 GHz
- B.
  
  1.5 GHz
- C.
  
  800 MHz
- D.
  
  850 MHz
Correct Answer
A. 1.0 GHz

Explanation
The recommended processor speed to run Windows Vista is 1.0 GHz. This means that the system should have a processor that operates at a minimum speed of 1.0 GHz in order to effectively run the new operating system.

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11.

You need to upgrade a computer running Windows XP to Windows Vista. Youneed to verify that the upgrade will go smoothly. What should you do to determineif this computer can run the Vista operating system?
- A.
  
  Run the Vista upgrade advisor
- B.
  
  Check the HCL for computer specifications
- C.
  
  Run the check upgrade only program
- D.
  
  Run the Vista upgrade wizard
Correct Answer
A. Run the Vista upgrade advisor

Explanation
To determine if the computer can run the Vista operating system smoothly, it is recommended to run the Vista upgrade advisor. This tool will analyze the computer's hardware, software, and device compatibility with Windows Vista. It will provide a detailed report on any potential issues or conflicts that may arise during the upgrade process. By running this advisor, you can ensure a smooth transition from Windows XP to Windows Vista without any compatibility issues.

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12.

You have a computer running the Windows 2000 operating systems. You are incharge of the upgrade and notice that the file system is FAT32. You need toconvert the files system to NTFS. At what point can you do this?
- A.
  
  Once the install process is complete
- B.
  
  During the upgrade process
- C.
  
  You cannot convert FAT32 to NTFS
- D.
  
  During the text portion of the install
Correct Answer
B. During the upgrade process

Explanation
During the upgrade process, you can convert the file system from FAT32 to NTFS. This means that while upgrading the Windows 2000 operating system, you have the option to convert the file system. It is not necessary to wait until the installation process is complete or the text portion of the install. However, it is possible to convert the file system only during the upgrade process and not at any other point.

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13.

You are in the process of doing an upgrade to Windows Vista. You start theprocess and then you cannot go any farther. Which of the following could bethe problem?
- A.
  
  You are using a full version disk instead of the upgrade disk.
- B.
  
  Your installation key in incorrect.
- C.
  
  You don’t have enough free disk space for the installation.
- D.
  
  The file system is FAT32
Correct Answer
C. You don’t have enough free disk space for the installation.

Explanation
The given correct answer is that the problem could be that there is not enough free disk space for the installation. This is a possible explanation because when upgrading to a new operating system, it requires a certain amount of disk space to install the new files and components. If there is not enough free space on the disk, the installation process will not be able to proceed.

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14.

Which of the following are valid methods that can be used to install a Windowsoperating system? (Choose all that apply.)
- A.
  
  A recovery CD
- B.
  
  Drive imaging
- C.
  
  Network installation
- D.
  
  Distribution CD/DVD
Correct Answer(s)
A. A recovery CD
B. Drive imaging
C. Network installation
D. Distribution CD/DVD

Explanation
A recovery CD, drive imaging, network installation, and distribution CD/DVD are all valid methods that can be used to install a Windows operating system. A recovery CD is a disc that contains the necessary files to reinstall the operating system in case of a system failure. Drive imaging involves creating a complete copy of the operating system and all its files onto another storage device, which can then be used to install the operating system on another computer. Network installation allows the operating system to be installed over a network connection, typically using a network boot image. A distribution CD/DVD is a physical disc that contains the operating system installation files and can be used to install the operating system on a computer.

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15.

You want to create an image for an unattended installation. Which of the followingwill you need to create this type of image for a Windows XP install?(Choose all that apply.)
- A.
  
  Unattend.txt
- B.
  
  Winnt.sif
- C.
  
  Backup.exe
- D.
  
  Sysprep.inf
Correct Answer(s)
A. Unattend.txt
B. Winnt.sif
D. Sysprep.inf

Explanation
To create an image for an unattended installation of Windows XP, you will need three files: Unattend.txt, Winnt.sif, and Sysprep.inf. The Unattend.txt file is used to automate the installation process by providing answers to prompts and configuring settings. The Winnt.sif file is similar to Unattend.txt but is used specifically for Windows XP installations. The Sysprep.inf file is used to prepare the system for duplication by specifying various settings such as regional options, networking, and licensing information. Backup.exe is not needed for creating an unattended installation image.

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16.

Which of the following are the file systems supported by Windows XP andWindows Vista? (Choose all that apply.)
- A.
  
  FAT16
- B.
  
  FAT32
- C.
  
  FAT64
- D.
  
  NTFS
Correct Answer(s)
A. FAT16
B. FAT32
D. NTFS

Explanation
Windows XP and Windows Vista support the FAT16, FAT32, and NTFS file systems. FAT16 is an older file system that supports smaller partition sizes and file sizes compared to FAT32 and NTFS. FAT32 is an improved version of FAT16 that allows for larger partition sizes and file sizes. NTFS is the default file system for Windows NT-based operating systems, including Windows XP and Windows Vista. It provides more advanced features such as file and folder permissions, encryption, and compression. Therefore, the correct answer is FAT16, FAT32, and NTFS.

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17.

You are the technician for your company. You are about to upgrade a computerrunning the Windows XP operating system to Windows Vista. You need to preparethe computer for the upgrade. What should you do before attempting thisupgrade? (Choose all that apply.)
- A.
  
  Download any new device drivers
- B.
  
  Back up all important files
- C.
  
  Download any application updates
- D.
  
  Back up Internet Explorer favorites
- E.
  
  Download any new device drivers and download any application updates only
Correct Answer(s)
A. Download any new device drivers
B. Back up all important files
C. Download any application updates

Explanation
Before attempting the upgrade from Windows XP to Windows Vista, it is important to take certain steps to ensure a smooth transition. These steps include downloading any new device drivers to ensure compatibility with the new operating system, backing up all important files to prevent data loss, and downloading any application updates to ensure they are compatible with Windows Vista. These steps are necessary to minimize any potential issues or complications during the upgrade process.

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18.

Which of the following will prevent you from starting the upgrade process fromWindows XP to Windows Vista? (Choose all that apply.)
- A.
  
  Not running the upgrade advisor
- B.
  
  Hardware conflicts
- C.
  
  Free disk space
- D.
  
  Processor speed
Correct Answer(s)
B. Hardware conflicts
C. Free disk space
D. Processor speed

Explanation
The upgrade process from Windows XP to Windows Vista can be prevented by hardware conflicts, lack of free disk space, and insufficient processor speed. Hardware conflicts may occur if the hardware components in the computer are not compatible with Windows Vista. Free disk space is necessary to accommodate the installation files and ensure a smooth upgrade. Processor speed is also important as Windows Vista may require a certain level of processing power to run efficiently. Therefore, if any of these factors are not met, the upgrade process may not be able to proceed.

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19.

You have just installed an updated driver for your video card. You reboot thesystem and, for some reason, Windows will not start. What could you do to fixthis problem?
- A.
  
  Press F8 at boot and select the last known good configuration
- B.
  
  Select Ctrl+Alt+Del at the BIOS screen
- C.
  
  Create a boot disk on a floppy disk
- D.
  
  Reboot the computer and hope it comes back up
Correct Answer
A. Press F8 at boot and select the last known good configuration

Explanation
Pressing F8 at boot and selecting the last known good configuration is a possible solution to fix the problem of Windows not starting after installing an updated driver for the video card. This option allows the system to revert back to the previous working configuration, which may resolve any compatibility issues or conflicts caused by the new driver.

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20.

You are working on a computer running Windows Vista. Youget a boot error. What is an option you can use to recover your system to normal?
- A.
  
  NTBACKUP
- B.
  
  System Restore
- C.
  
  ASR Disk
- D.
  
  WinRE
Correct Answer
D. WinRE

Explanation
WinRE stands for Windows Recovery Environment. It is a set of tools and utilities that allows users to diagnose and repair issues that prevent Windows from starting properly. In the event of a boot error, WinRE can be used to recover the system to normal by accessing various recovery options such as system restore, startup repair, and command prompt. It provides a safe and reliable way to troubleshoot and fix problems without requiring a reinstallation of the operating system.

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21.

You are working on a computer running the Windows XP operating system.You receive a boot error that the NTLDR is missing or corrupt. Which of thefollowing could you use to restore the file?
- A.
  
  Copy and paste from the CD
- B.
  
  The Recovery Console
- C.
  
  The NTBACKUP program
- D.
  
  Use the advanced boot options
Correct Answer
B. The Recovery Console

Explanation
The Recovery Console is a tool in Windows XP that allows users to access and repair the operating system. It provides a command-line interface where users can perform tasks such as restoring the NTLDR file. Therefore, using the Recovery Console would be the appropriate option to restore the missing or corrupt NTLDR file.

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22.

You have just set up a new user’s computer that is running the Windows XP operatingsystem. This user wants to make sure that the computer’s system statecan be restored in the event of a failure. What system recovery option wouldyou want to set up?
- A.
  
  Automated System Recovery
- B.
  
  Emergency Repair Disk
- C.
  
  There is not one
- D.
  
  Complete PC Backup
Correct Answer
A. Automated System Recovery

Explanation
The correct answer is Automated System Recovery. This option allows for the creation of a backup of the computer's system state, including system files, registry settings, and user data. In the event of a failure, the user can use this backup to restore the computer to its previous state. The Emergency Repair Disk is a different option that is used for repairing the Windows XP operating system, but it does not provide a full system backup like Automated System Recovery does. Complete PC Backup is not a system recovery option available in Windows XP.

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23.

You are contacted by a customer who needs some help. He has a computer runningthe Windows 2000 operating system. He wants to be able to boot the systemif the operating systems fails. You instruct him to create an emergencyrepair disk. Where would you tell him to look?
- A.
  
  MSCONFIG
- B.
  
  NTBackup
- C.
  
  System Properties
- D.
  
  By typing RDISK at the run line
Correct Answer
A. MSCONFIG
24.

You have a user who is having problems with her PC. You inspect the computerand find that the computer is not running an up-to-date service pack. Wherewould you go to get the service pack?
- A.
  
  Openoffice.org
- B.
  
  Msn.com
- C.
  
  Update.microsoft.com
- D.
  
  Your favorite search engine
Correct Answer
C. Update.microsoft.com

Explanation
To get the service pack for the PC, you would go to update.microsoft.com. This is because Microsoft is the company that develops and releases service packs for their operating systems. By visiting the update.microsoft.com website, the user can download and install the latest service pack, which will help resolve any issues and ensure that the computer is running with the most up-to-date software.

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25.

Where would a user go in Windows XP to change settings regarding how updatesare downloaded and installed?
- A.
  
  Control Panel\Automatic Updates
- B.
  
  Control Panel\Windows Update\Change Settings
- C.
  
  Microsoft Update site
- D.
  
  Control Panel\Updates
Correct Answer
A. Control Panel\Automatic Updates

Explanation
In Windows XP, a user would go to Control Panel\Automatic Updates to change settings regarding how updates are downloaded and installed. This option allows users to configure the automatic update feature, including specifying the frequency of updates, selecting the download and installation options, and choosing whether to receive notifications about updates.

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26.

You are working as a desktop technician for your company. You have been askedto come up with a way to protect all users’ documents in case they are deleted.Which of the following should you do?
- A.
  
  Create system restore points on all computers
- B.
  
  Schedule backups
- C.
  
  Save all data to a removable drive
- D.
  
  Send all documents to a remote location
Correct Answer
B. Schedule backups

Explanation
To protect all users' documents in case they are deleted, the best solution is to schedule backups. By regularly backing up the documents, even if they are accidentally deleted, they can be easily restored from the backup. This ensures that the data is safe and can be recovered in case of any data loss incidents. Creating system restore points on all computers may help in recovering the system settings, but it does not specifically protect the users' documents. Saving all data to a removable drive or sending all documents to a remote location may provide additional copies of the data, but scheduling backups ensures a systematic and automated process for data protection.

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27.

You are the desktop technician for your company. You have been asked to comeup with a plan to minimize the downtime of users’ workstations in case of failureduring working hours. What should you do to make this happen?
- A.
  
  Create a NTBACKUP schedule
- B.
  
  Perform a system state backup
- C.
  
  Create an image backup of the system
- D.
  
  Setup a system restore point
Correct Answer
C. Create an image backup of the system

Explanation
Creating an image backup of the system would be the best solution to minimize the downtime of users' workstations in case of failure during working hours. An image backup captures the entire system, including the operating system, applications, settings, and data, in a single file. This allows for a quick and easy restoration of the entire system in case of a failure, reducing the downtime for users. It provides a complete and reliable backup solution, ensuring that users can quickly resume their work without significant interruptions.

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28.

Which of the following are programs that you as a technician can use to createan image backup?
- A.
  
  System Restore
- B.
  
  NTBACKUP
- C.
  
  Norton Ghost
- D.
  
  Acronis True Image
Correct Answer(s)
C. Norton Ghost
D. Acronis True Image

Explanation
Norton Ghost and Acronis True Image are both programs that technicians can use to create an image backup. These programs allow users to create a complete copy of a computer's hard drive, including the operating system, applications, and data. This image backup can then be used to restore the computer to its previous state in the event of a system failure or data loss. System Restore, on the other hand, is a Windows feature that allows users to restore their computer's settings to a previous point in time, but it does not create a complete image backup. NTBACKUP is a deprecated backup utility in Windows that is no longer included in newer versions of the operating system.

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29.

You are the technician for your company. You are in charge of maintaining alldesktop computers. You need to keep your systems updated. Which of the followingwould you need to install to maintain these computers? (Choose allthat apply.)
- A.
  
  Install the latest service pack
- B.
  
  Defragment your computer
- C.
  
  Install all hotfixes
- D.
  
  Install anti-virus updates
Correct Answer(s)
A. Install the latest service pack
B. Defragment your computer
C. Install all hotfixes
D. Install anti-virus updates

Explanation
To maintain desktop computers, the technician would need to install the latest service pack, defragment the computer, install all hotfixes, and install anti-virus updates. Installing the latest service pack ensures that the operating system is up to date with all the latest bug fixes, security patches, and improvements. Defragmenting the computer helps optimize its performance by rearranging fragmented data on the hard drive. Installing all hotfixes is important to address specific issues or vulnerabilities in the operating system or software. Lastly, installing anti-virus updates ensures that the computers are protected against the latest threats and viruses.

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30.

Which of the following gives you the ability to recover an operating system ifyou have a system boot failure? (Choose all that apply.)
- A.
  
  WinRE
- B.
  
  Last Known Good Configuration
- C.
  
  Recovery Console
- D.
  
  Partition Magic
Correct Answer(s)
A. WinRE
B. Last Known Good Configuration
C. Recovery Console

Explanation
WinRE (Windows Recovery Environment), Last Known Good Configuration, and Recovery Console are all options that provide the ability to recover an operating system in the event of a system boot failure. WinRE is a built-in tool in Windows that allows users to troubleshoot and repair startup issues. Last Known Good Configuration is a feature that allows the system to revert to a previous known working state. Recovery Console is a command-line tool that can be used to repair various system issues. Partition Magic, on the other hand, is a third-party software used for managing disk partitions and does not directly address system boot failures.

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31.

The Windows operating system uses two major types of networks. Which of the followingare the two?
- A.
  
  IP network model
- B.
  
  Peer-to-peer
- C.
  
  Node server
- D.
  
  Client/server
Correct Answer(s)
B. Peer-to-peer
D. Client/server

Explanation
The Windows operating system uses two major types of networks: peer-to-peer and client/server. In a peer-to-peer network, all devices have equal status and can act as both clients and servers, allowing for easy file sharing and resource sharing among devices. In a client/server network, there is a central server that manages and controls the network resources, while the clients request and use these resources. This model allows for better security, centralized management, and scalability.

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32.

One reason for implementing a network is to be able to share the Internet.Which of the following methods can connect a network to the Internet?(Choose all that apply.)
- A.
  
  Cable modem
- B.
  
  DSL modem
- C.
  
  ISDN modem
- D.
  
  Dial-up modem
Correct Answer(s)
A. Cable modem
B. DSL modem
C. ISDN modem
D. Dial-up modem

Explanation
A network can be connected to the Internet using different methods such as cable modem, DSL modem, ISDN modem, and dial-up modem. These modems act as a bridge between the network and the Internet service provider (ISP), allowing the network to access and share the Internet connection. Cable modem and DSL modem use high-speed broadband connections, while ISDN modem and dial-up modem use traditional telephone lines to establish a connection with the ISP. Therefore, all of these methods can be used to connect a network to the Internet.

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33.

You are a technician for your company. You have been asked to determine whichprotocols are in use. You discover that the company is using TCP/IPv4. Whichof the following network protocols might you also find on the network? Chooseall that apply.
- A.
  
  TCP/IPv6
- B.
  
  ISP
- C.
  
  NetBEUI
- D.
  
  IEEE
Correct Answer(s)
A. TCP/IPv6
C. NetBEUI

Explanation
The correct answer is TCP/IPv6 and NetBEUI. TCP/IPv6 is a newer version of the TCP/IP protocol that is designed to replace IPv4. Since the company is already using TCP/IPv4, it is possible that they have also implemented TCP/IPv6. NetBEUI is a network protocol that was commonly used in older versions of Windows for file and printer sharing. Although it is not as widely used today, it is still possible that the company has devices or systems that rely on NetBEUI for network communication.

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34.

Which of the following technologies are part of the TCP/IP suite? (Choose allthat apply.)
- A.
  
  HTTP/HTTPS
- B.
  
  SSL
- C.
  
  TLS
- D.
  
  Ethernet
Correct Answer(s)
A. HTTP/HTTPS
B. SSL
C. TLS

Explanation
The correct answer includes HTTP/HTTPS, SSL, and TLS. These technologies are all part of the TCP/IP suite. HTTP/HTTPS is used for communication between web browsers and servers. SSL (Secure Socket Layer) and TLS (Transport Layer Security) are protocols that provide secure communication over the internet. Ethernet, on the other hand, is a networking technology that is not part of the TCP/IP suite.

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35.

You have been asked by your company to create and install a network. You havedecided that you are using Category 5e. What type of cable does Cat5e use?Choose all that apply.
- A.
  
  STP
- B.
  
  Coaxial
- C.
  
  UTP
- D.
  
  Thin net
Correct Answer
C. UTP

Explanation
Category 5e (Cat5e) uses UTP (Unshielded Twisted Pair) cables. UTP cables consist of four pairs of twisted copper wires that are not shielded or protected by any additional layer. They are commonly used for Ethernet networks and provide reliable and cost-effective data transmission. STP (Shielded Twisted Pair) cables have an additional shielding layer to protect against electromagnetic interference, but Cat5e does not use this type of cable. Coaxial cables and Thinnet (a type of coaxial cable) are not used for Cat5e networks.

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36.

Which of the following devices would you need if a client asks you to connecthis computer to a network? (Choose two.)
- A.
  
  A network interface card
- B.
  
  A wireless card
- C.
  
  AGP adapter card
- D.
  
  A BNC connector
Correct Answer(s)
A. A network interface card
B. A wireless card

Explanation
To connect a computer to a network, you would need a network interface card (NIC) and a wireless card. A network interface card allows the computer to communicate with the network through a wired connection, while a wireless card enables wireless connectivity. Therefore, both these cards are essential for connecting the client's computer to a network. The AGP adapter card is used for graphics purposes, and the BNC connector is used for connecting coaxial cables, which are not relevant to the client's request.

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37.

You have been asked by a company to analyze their network. You find severalhubs and switches within the network. Which of the following additional devicesmight you find in this network?
- A.
  
  Routers
- B.
  
  Bridges
- C.
  
  Repeaters
- D.
  
  VLAN technology
Correct Answer(s)
A. Routers
B. Bridges
C. Repeaters

Explanation
In a network that contains hubs and switches, it is likely that you would also find routers, bridges, and repeaters. Routers are used to connect different networks and facilitate communication between them. Bridges are used to connect multiple network segments, allowing them to function as a single network. Repeaters are used to regenerate and amplify signals, extending the reach of the network. These additional devices are commonly found in networks to enhance connectivity and improve network performance. VLAN technology, on the other hand, is not mentioned in the question and therefore cannot be assumed to be present in this network.

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38.

You need to connect to a server to use shared resources. Which of the followingare ways to connect to the server? (Choose two.)
- A.
  
  Use the UNC path of the resource you need access to
- B.
  
  Contact the network administrator for help
- C.
  
  Use the map network drive tool
- D.
  
  Just walk over to the server and do what you need
Correct Answer(s)
A. Use the UNC path of the resource you need access to
C. Use the map network drive tool

Explanation
The correct answer is to use the UNC path of the resource you need access to and to use the map network drive tool. Using the UNC (Universal Naming Convention) path allows you to directly access shared resources on the server by specifying the server name and the resource path. This method is commonly used for accessing files and folders on a network. On the other hand, using the map network drive tool allows you to assign a drive letter to a shared resource on the server, making it easier to access and manage the resources. This method is useful for frequently accessing shared resources.

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39.

Which of the following programs allows a user to browse the Internet? (Choose two.)
- A.
  
  Internet Explorer
- B.
  
  Firefox
- C.
  
  Windows Explorer
- D.
  
  The command prompt
Correct Answer(s)
A. Internet Explorer
B. Firefox

Explanation
Internet Explorer and Firefox are both web browsers that allow users to browse the internet. They provide a graphical interface and access to various features such as bookmarks, tabs, and search engines. Windows Explorer is a file management program that allows users to navigate through their computer's file system, while the command prompt is a text-based interface used for executing commands on a computer. Therefore, Internet Explorer and Firefox are the correct answers as they specifically cater to internet browsing.

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40.

A user is unable to access the network. Which of the following could cause this tohappen? (Choose all that apply.)
- A.
  
  A faulty network card
- B.
  
  Connecting a high speed NIC to a low speed port
- C.
  
  The boot files are corrupt
- D.
  
  Damage to cables
Correct Answer(s)
A. A faulty network card
D. Damage to cables

Explanation
A faulty network card can cause a user to be unable to access the network because the network card is responsible for connecting the computer to the network. If the network card is not functioning properly, it will prevent the user from establishing a connection. Damage to cables can also cause this issue as damaged cables can disrupt the transmission of data between the computer and the network.

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41.

You have been asked to recommend a network topology to use in a new network.Which of the following are valid network topologies?
- A.
  
  Mesh
- B.
  
  Ring
- C.
  
  Star
- D.
  
  All of these options are correct
Correct Answer
D. All of these options are correct

Explanation
All of the options mentioned (Mesh, Ring, Star) are valid network topologies. A mesh network topology connects each device to every other device in the network, providing redundancy and fault tolerance. A ring network topology connects devices in a circular manner, where each device is connected to two other devices, allowing data to flow in only one direction. A star network topology connects all devices to a central hub or switch, enabling easy management and troubleshooting. Therefore, all of these options are valid network topologies.

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42.

The company you work for is using the oldest and most commonly used networktoday, Ethernet. Which of the following is another name for Ethernet?
- A.
  
  IEEE 802.11g
- B.
  
  IEEE 802.3
- C.
  
  IEEE 802.11b
- D.
  
  IEEE 1394
Correct Answer
B. IEEE 802.3

Explanation
Ethernet is a widely used networking technology that allows devices to connect and communicate with each other over a local area network (LAN). It is standardized by the Institute of Electrical and Electronics Engineers (IEEE) as IEEE 802.3. Therefore, IEEE 802.3 is another name for Ethernet. The other options listed, IEEE 802.11g, IEEE 802.11b, and IEEE 1394, refer to different networking standards such as Wi-Fi and FireWire, which are not synonymous with Ethernet.

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43.

You are installing a network interface card. You have been instructed to configurethe network card to be able to send and receive data at the same time.Which of the following settings will you need to configure the network card tocomplete what has been asked of you?
- A.
  
  Single duplex mode
- B.
  
  Super duplex mode
- C.
  
  Full duplex
- D.
  
  Half duplex
Correct Answer
C. Full duplex

Explanation
To be able to send and receive data at the same time, the network card needs to be configured in full duplex mode. In full duplex mode, the network card can transmit and receive data simultaneously, allowing for faster and more efficient communication. Single duplex mode, super duplex mode, and half duplex mode do not support simultaneous sending and receiving of data.

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44.

You have been asked by your company to upgrade all hubs to switches. Howwould this upgrade change the existing network?
- A.
  
  The network will be slower
- B.
  
  There is no difference in speeds
- C.
  
  A switch creates a dedicated full speed connection
- D.
  
  You do not need to have NIC cards
Correct Answer
C. A switch creates a dedicated full speed connection

Explanation
Upgrading all hubs to switches would change the existing network by creating dedicated full speed connections. Unlike hubs, which share bandwidth among connected devices, switches allow for simultaneous and independent communication between devices. This means that each device connected to a switch can utilize the full speed of the network without being affected by other devices' activities.

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45.

You have been contacted by a client that is having problems connecting to theInternet. Where would be a good place to start the troubleshooting process?
- A.
  
  File and Print Sharing
- B.
  
  Install NWLink protocol
- C.
  
  Configure the DHCP server
- D.
  
  TCP/IP configuration
Correct Answer
D. TCP/IP configuration

Explanation
A good place to start the troubleshooting process for internet connectivity issues would be to check the TCP/IP configuration. TCP/IP is the standard protocol used for internet communication, so any issues with the configuration could potentially be causing the problem. By checking the TCP/IP configuration settings, such as IP address, subnet mask, and default gateway, you can ensure that the client's network settings are correct and properly configured for internet connectivity.

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46.

You have been contacted by a client that is unable to access network printers and othershared resources. Which of the following should you verify is installed and enabled?
- A.
  
  TCP/IP protocol
- B.
  
  File and print sharing
- C.
  
  System Monitor
- D.
  
  Client services
Correct Answer
B. File and print sharing

Explanation
In order for the client to access network printers and shared resources, the File and Print Sharing feature needs to be installed and enabled. This feature allows the client to share files and printers with other devices on the network. Without this feature, the client will not be able to connect to network printers and access shared resources. Therefore, verifying that File and Print Sharing is installed and enabled is crucial in resolving the client's issue.

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47.

What is the name of the service that must be installed on a Windows computer tobe able to connect to a network?
- A.
  
  NDS
- B.
  
  Client for Microsoft Networks
- C.
  
  AppleTalk Protocol
- D.
  
  Client Services for NetWare
Correct Answer
B. Client for Microsoft Networks

Explanation
To be able to connect to a network on a Windows computer, the service that must be installed is "Client for Microsoft Networks." This service allows the computer to communicate with other devices on a Microsoft network, enabling file sharing, printer sharing, and other network-related activities.

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48.

A user with your company is having connectivity problems. You need to diagnosethe problem as soon as possible. You call the client and walk her through findingthe IP address. What should you do next?
- A.
  
  Run ipconfig /release
- B.
  
  Run ipconfig /flushdns
- C.
  
  Ping the IP address of the client’s computer
- D.
  
  Walk her through how to ping the server
Correct Answer
C. Ping the IP address of the client’s computer

Explanation
After walking the client through finding the IP address, the next step would be to ping the IP address of the client's computer. This will help determine if there is a network connectivity issue between the client's computer and the server. By pinging the IP address, it will send a small packet of data to the client's computer and wait for a response. If there is a response, it indicates that the client's computer is able to communicate with the network. If there is no response, it suggests a potential problem with the client's computer or network connection.

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49.

The company you work for has purchased all new computers. Your boss wantsyou to get rid of all the older equipment. Which of the following are the best alternativesto throwing away the older equipment? (Choose all that apply.)
- A.
  
  Donate it to a charity
- B.
  
  Give it to an electronics trade school
- C.
  
  Bring it to a recycling center
- D.
  
  Bring it to a municipal incinerator
Correct Answer(s)
A. Donate it to a charity
B. Give it to an electronics trade school
C. Bring it to a recycling center

Explanation
The best alternatives to throwing away the older equipment would be to donate it to a charity, give it to an electronics trade school, or bring it to a recycling center. Donating it to a charity allows the equipment to be used by those in need. Giving it to an electronics trade school allows students to learn and practice on the equipment. Bringing it to a recycling center ensures that the equipment is disposed of properly and does not harm the environment. Bringing it to a municipal incinerator is not a good alternative as it can cause pollution and harm the environment.

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50.

Which of the following are uses for the material safety data sheet (MSDS)?Choose all that apply.
- A.
  
  Determine safe storage practice
- B.
  
  Determine treatment if a product is accidentally swallowed or contacts the skin
- C.
  
  Determine safe disposal methods
- D.
  
  Determine how to deal with spills, fire, and other hazards
- E.
  
  Determine safe storage and safe disposal methods only
Correct Answer(s)
A. Determine safe storage practice
B. Determine treatment if a product is accidentally swallowed or contacts the skin
C. Determine safe disposal methods
D. Determine how to deal with spills, fire, and other hazards

Explanation
The material safety data sheet (MSDS) is used to determine safe storage practices, treatment if a product is accidentally swallowed or contacts the skin, safe disposal methods, and how to deal with spills, fire, and other hazards. It provides important information about the potential hazards of a substance and how to handle it safely.

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Quiz Review Timeline +

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Current Version
Mar 18, 2023

Quiz Edited by
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Dec 12, 2009

Quiz Created by
Spawn_2_extreme

A+ 2009 Part 3 Of 3

What is the minimum processor requirement for Windows Vista?

What is the minimum RAM requirement for Windows Vista?

A user wants to modify his network connection from the Windows Vista Networkwindow. Which of the following options will allow the user to do this?

Which of the following files are required to boot the Windows Vista operatingsystem? (Choose all that apply.)

You have just been given a new hard drive to install in a client’s computer to beinstalled with a new Windows operating system. What processes must you gothrough while you install the operating system on the drive? (Choose two.)

You are doing some phone support for your company. A user calls up and sayshe is not able to get out to network resources. You need him to run the ipconfigutility to check for a valid IP address. How would you tell the user to pull up thecommand prompt? (Choose all that apply.)

You need to install the Windows Vista operating system on a client’s computer.Upon arrival you notice that the system is an older model. What should you dofirst before trying to install the operating system?

You are installing the Windows Vista operating system. You have a SCSI harddrive installed. Where does Vista allow you to install the device drivers?

You have just installed the Windows XP operating system. You need to verifythe installation succeeded by viewing the setup log files. Where would you go tofind this information?

You have been asked to upgrade aWindows XP operating system to the newWindows Vista OS. You first need to verify if the system can run the new operatingsystem. What is the RECOMMENDED processor speed that will runWindows Vista?

You need to upgrade a computer running Windows XP to Windows Vista. Youneed to verify that the upgrade will go smoothly. What should you do to determineif this computer can run the Vista operating system?

You have a computer running the Windows 2000 operating systems. You are incharge of the upgrade and notice that the file system is FAT32. You need toconvert the files system to NTFS. At what point can you do this?

You are in the process of doing an upgrade to Windows Vista. You start theprocess and then you cannot go any farther. Which of the following could bethe problem?

Which of the following are valid methods that can be used to install a Windowsoperating system? (Choose all that apply.)

You want to create an image for an unattended installation. Which of the followingwill you need to create this type of image for a Windows XP install?(Choose all that apply.)

Which of the following are the file systems supported by Windows XP andWindows Vista? (Choose all that apply.)

You are the technician for your company. You are about to upgrade a computerrunning the Windows XP operating system to Windows Vista. You need to preparethe computer for the upgrade. What should you do before attempting thisupgrade? (Choose all that apply.)

Which of the following will prevent you from starting the upgrade process fromWindows XP to Windows Vista? (Choose all that apply.)

You have just installed an updated driver for your video card. You reboot thesystem and, for some reason, Windows will not start. What could you do to fixthis problem?

You are working on a computer running Windows Vista. Youget a boot error. What is an option you can use to recover your system to normal?

You are working on a computer running the Windows XP operating system.You receive a boot error that the NTLDR is missing or corrupt. Which of thefollowing could you use to restore the file?

You have just set up a new user’s computer that is running the Windows XP operatingsystem. This user wants to make sure that the computer’s system statecan be restored in the event of a failure. What system recovery option wouldyou want to set up?

You are contacted by a customer who needs some help. He has a computer runningthe Windows 2000 operating system. He wants to be able to boot the systemif the operating systems fails. You instruct him to create an emergencyrepair disk. Where would you tell him to look?

You have a user who is having problems with her PC. You inspect the computerand find that the computer is not running an up-to-date service pack. Wherewould you go to get the service pack?

Where would a user go in Windows XP to change settings regarding how updatesare downloaded and installed?

You are working as a desktop technician for your company. You have been askedto come up with a way to protect all users’ documents in case they are deleted.Which of the following should you do?

You are the desktop technician for your company. You have been asked to comeup with a plan to minimize the downtime of users’ workstations in case of failureduring working hours. What should you do to make this happen?

Which of the following are programs that you as a technician can use to createan image backup?

You are the technician for your company. You are in charge of maintaining alldesktop computers. You need to keep your systems updated. Which of the followingwould you need to install to maintain these computers? (Choose allthat apply.)

Which of the following gives you the ability to recover an operating system ifyou have a system boot failure? (Choose all that apply.)

The Windows operating system uses two major types of networks. Which of the followingare the two?

One reason for implementing a network is to be able to share the Internet.Which of the following methods can connect a network to the Internet?(Choose all that apply.)

You are a technician for your company. You have been asked to determine whichprotocols are in use. You discover that the company is using TCP/IPv4. Whichof the following network protocols might you also find on the network? Chooseall that apply.

Which of the following technologies are part of the TCP/IP suite? (Choose allthat apply.)

You have been asked by your company to create and install a network. You havedecided that you are using Category 5e. What type of cable does Cat5e use?Choose all that apply.

Which of the following devices would you need if a client asks you to connecthis computer to a network? (Choose two.)

You have been asked by a company to analyze their network. You find severalhubs and switches within the network. Which of the following additional devicesmight you find in this network?

You need to connect to a server to use shared resources. Which of the followingare ways to connect to the server? (Choose two.)

Which of the following programs allows a user to browse the Internet? (Choose two.)

A user is unable to access the network. Which of the following could cause this tohappen? (Choose all that apply.)

You have been asked to recommend a network topology to use in a new network.Which of the following are valid network topologies?

The company you work for is using the oldest and most commonly used networktoday, Ethernet. Which of the following is another name for Ethernet?

You are installing a network interface card. You have been instructed to configurethe network card to be able to send and receive data at the same time.Which of the following settings will you need to configure the network card tocomplete what has been asked of you?

You have been asked by your company to upgrade all hubs to switches. Howwould this upgrade change the existing network?

You have been contacted by a client that is having problems connecting to theInternet. Where would be a good place to start the troubleshooting process?

You have been contacted by a client that is unable to access network printers and othershared resources. Which of the following should you verify is installed and enabled?

What is the name of the service that must be installed on a Windows computer tobe able to connect to a network?

A user with your company is having connectivity problems. You need to diagnosethe problem as soon as possible. You call the client and walk her through findingthe IP address. What should you do next?

The company you work for has purchased all new computers. Your boss wantsyou to get rid of all the older equipment. Which of the following are the best alternativesto throwing away the older equipment? (Choose all that apply.)

Which of the following are uses for the material safety data sheet (MSDS)?Choose all that apply.