1.
You need to install the Windows 7 operating system on a client’s computer. Upon arrival you notice that the system is an older model. What should you do first before trying to install the operating system?
Correct Answer
C. Check the Windows 7 Logo'd Products List
Explanation
When using the newer hardware, there would not be a problem. However with older hardware, before you even try to install the operating system, you should verify the computers are capable of running the new OS by checking the Windows 7 Logo’d Products List.
2.
Which of the following are valid methods that can be used to install a Windows operating system? (Choose all that apply.)
Correct Answer(s)
A. Distribution CD/DVD
B. Network installation
C. Drive imaging
D. A recovery CD
Explanation
All the listed methods are valid ways to install an operating system. The most common ways are to use the distribution CD or DVD, or the recovery disc that comes with your system. You can also install from a network share, or by imaging the drive.
3.
You want to create an image for an unattended installation. Which of the following will you need to create this type of image for a Windows XP install? (Choose all that apply.)
Correct Answer(s)
A. Unattend.txt
B. Winnt.sif
D. Sysprep.inf
Explanation
When creating an unattended installation disk for Windows XP or Windows 2000 you must have these files. The unattend.txt provides all answers if you want to use a share or command line. Systprep.inf provides answers for a mini-setup and Winnt.sif is used to boot from a floppy disk.
4.
Which of the following are the file systems supported by Windows XP, Windows Vista, and Windows 7? (Choose all that apply.)
Correct Answer(s)
A. FAT16
B. FAT32
D. NTFS
Explanation
FAT16, FAT32, and NTFS are the three file systems that are supported. You can use FAT32 and NTFS. The operating system can support FAT16, but it is only supported so Windows can access devices such as memory sticks or older hard drives. exFAT support is not included in Windows XP, but an update from Microsoft can be installed to provide exFAT support. exFAT support is standard in Windows Vista SP1 and later and in Windows 7.
5. B. In Windows Vista, device drivers are
5.
You are installing the Windows Vista operating system. You have a SCSI hard drive installed. Where does Vista allow you to install the device drivers?
Correct Answer
B. By clicking on the Load Driver button where partitioning is done
Explanation
In Windows Vista, device drivers are added within the same screen where partitioning was done by clicking Load Driver. These could be drivers for SATA or SCSI controllers, or other special hard disk controllers. These drivers can come from floppy disk, CD, DVD, or USB flash drive.
6.
You have just installed the Windows XP operating system. You need to verify the installation succeeded by viewing the setup log files. Where would you go to find this information?
Correct Answer
B. C:\ windows
Explanation
For the log files for the XP install you will need to go to the system root directory and look for setuperr.log along with setuplog.txt. There are several more you can look at as well.
7.
You have been asked to install Windows 7 on a computer that is currently running Windows XP. You first need to verify if the system can run the new operating system. What is the minimum processor speed that will run Windows 7?
Correct Answer
C. 800 MHz
Explanation
Some older systems might require processor, memory, or hard disk upgrades to be qualified to run Windows 7. You should make sure your computer meets or exceeds these standards before you start the upgrade process.
8.
You need to install Windows 7 on a computer that is currently running Windows XP. You need to verify that the upgrade will go smoothly. What should you do to determine if this computer can run the Windows 7 operating system?
Correct Answer
A. Run the Windows 7 Upgrade Advisor
Explanation
Windows 7 Upgrade Advisor checks your existing hardware and software to determine if it is compatible with 32-bit and 64-bit versions of Windows 7.
9.
You are the technician for your company. You are about to replace Windows XP with Windows 7. You need to prepare the computer for the upgrade. What should you do before attempting this upgrade? (Choose all that apply.)
Correct Answer(s)
A. Download any new device drivers
B. Back up all important files
C. Download any application updates
D. Back up Internet Explorer favorites
Explanation
Before you replace Windows XP with Windows 7, you should also download any new device drivers or new application updates that you need. Create a folder for your updates on your system and uncompress them if necessary so they can be used during the upgrade process. And, of course, back up any important files, email, and settings: for example, Internet Explorer favorites, your email program’s blocked sender list, or download and run Windows Easy Transfer to back up the bulk of the files and settings on your computer.
10.
You have a computer running the Windows 2000 operating system. You are in charge of the upgrade and notice that the file system is FAT32. You need to convert the files system to NTFS. At what point can you do this?
Correct Answer
B. During the upgrade process
Explanation
During the upgrade process, you can convert the file system to NTFS. Do this to save space on your hard disk (NTFS is more efficient than FAT32) and if you want features such as encryption, file/folder compression, and better security.
11.
You are in the process of doing an upgrade to Windows 7. You start the process and then you cannot go any farther. Which of the following could be the problem?
Correct Answer
C. You don't have enough free disk space for the installation.
Explanation
You need at least 15GB free for Windows 7 (32-bit) or at least 20GB free for Windows 7 (64-bit); more is better.
12.
Which of the following will prevent you from starting the upgrade process from Windows XP to Windows Vista? (Choose all that apply.)
Correct Answer(s)
B. Hardware conflicts
C. Free disk space
D. Processor speed
E. Memory size
Explanation
If you encounter any of these problems you will be unable to do the upgrade. You should check this before you try the upgrade.