1.
In the XP start menu, which of these “My” folders is not available.
Correct Answer
B. My Movies
Explanation
The "My Movies" folder is not available in the XP start menu. This folder is not a default folder in the XP operating system and therefore does not appear in the start menu. The other folders listed, such as "My Documents," "My Music," "My Recent Documents," and "My Network Places," are all default folders that can be found in the XP start menu.
2.
You are installing Windows on a single SATA drive; at what stage would you install the SATA drivers?
Correct Answer
A. During the setup
Explanation
Windows do not support SATA out of the box. At the setup when it is installing off the CD you will be prompted to push F6 to install any divers, do so, and install the drivers that came with the disk. When doing this, make sure that the SATA is the only hard drive plugged in.
3.
You have finished a fresh install of Windows XP on a SATA drive and you have just inserted a brand new 300Gb IDE hard drive to act as your backup. When you go to format it you notice that Windows is seeing it as 137Gb. How can you fix it?
Correct Answer
D. Install Windows Updates
Explanation
The original Windows XP can only see drives up to 137Gb, this is fixed in its service packs. Windows 2000 has the same problem but was fixed in its 3rd service pack.
4.
What is XP’s partition size limit?
Correct Answer
B. 2Tb
Explanation
XP can only see up to 2TB Partitions.
5.
Which of the following is not found in the Windows XP Home System Tools?
Correct Answer
A. Backup
Explanation
Backup is not installed in the default installation of Windows XP Home, it has to be manually installed off the CD.
6.
Which accessibility tool will make a noise if CAPS LOCK, NUM LOCK, or SCROLL LOCK is turned on?
Correct Answer
E. Toggle Keys
Explanation
Toggle Keys is the correct answer because it is an accessibility tool that provides audio feedback when the CAPS LOCK, NUM LOCK, or SCROLL LOCK keys are turned on or off. This feature is particularly helpful for individuals with visual impairments or those who have difficulty recognizing the status of these keys without auditory cues. By enabling Toggle Keys, users can be alerted to the activation or deactivation of these keys through a sound or beep, ensuring that they are aware of the current status.
7.
Which path would you take to turn on SerialKeys in Accessibility Options?
Correct Answer
E. Start > Control Panel > Accessibility Options > General
Explanation
To turn on SerialKeys in Accessibility Options, you would navigate through the following path: Start > Control Panel > Accessibility Options > General.
8.
Which of the following is not immediately available in the Windows XP classic Start Menu?
Correct Answer
C. Control Panel
Explanation
In Classic start menu, The path to control panel is Start > Settings > Control Panel
9.
The Windows Catalogue on the Programs menu is a link to a Microsoft Website.
Correct Answer
A. True
Explanation
The Windows Catalogue on the Programs menu is a link to a Microsoft website. This means that when users click on the Windows Catalogue option in the Programs menu, they will be directed to a webpage hosted by Microsoft. This webpage is likely to provide information and resources related to Windows software and applications. Therefore, the statement is true.
10.
Program Compatibility Wizard is found in the System Tools folder
Correct Answer
B. False
Explanation
Program Compatibility Wizard is found under Accessories.
11.
When creating an XP boot disk, what files do you put on the disk?
Correct Answer(s)
A. Boot.ini
C. NTLDR
D. Ntdetect.com
Explanation
When creating an XP boot disk, the files that need to be put on the disk are Boot.ini, NTLDR, and Ntdetect.com. These files are essential for the booting process of the XP operating system. Boot.ini is a configuration file that contains information about the operating system and its boot options. NTLDR (NT Loader) is responsible for loading the operating system kernel and Ntdetect.com detects hardware during the boot process. These files, along with any necessary system files from the System32 folder, enable the computer to start up using the boot disk.
12.
Windows asks you to insert the previous version of the Windows disk before it will upgrade.
Correct Answer
A. True
Explanation
Upgrading an older OS to XP requires you to have the previous OS disk on hand. This may be different if the old OS is OEM.
13.
Installation Setup in Windows XP allows you to format a partition in FAT.
Correct Answer
A. True
Explanation
The installation setup in Windows XP allows you to format a partition in FAT. This means that during the installation process, you have the option to choose the FAT file system for formatting a partition. FAT (File Allocation Table) is a file system that was commonly used in older versions of Windows. It is compatible with various operating systems and offers basic file system features. Therefore, the statement "True" is correct.
14.
Your computer consists of a single hard drive that is partitioned and assigned drives C & D in Windows. No other drives have been installed If you were to insert a pen drive, what letter would it be assigned.
Correct Answer
A. E
Explanation
When a pen drive is inserted into a computer that already has drives C and D assigned, the next available letter for the pen drive would be E. This is because Windows assigns drive letters to devices in alphabetical order, starting from C. Since there are no other drives installed, the pen drive would be assigned the letter E.
15.
A client wants the sound Icon to always appear in the notification area, even when not being used. How can you get it to stay there?
Correct Answer
C. Right click notification area > Customize Notifications
Explanation
To get the sound icon to always appear in the notification area, you need to right click on the notification area and select "Customize Notifications". This will allow you to customize which icons are shown in the notification area, including the sound icon.
16.
Which of the following are ways to show the desktop when other windows are open?
Correct Answer(s)
A. Click show desktop icon in quick launch
C. Press Windows Key + D
E. Right click notification area > Show the desktop
Explanation
The correct answer is Click show desktop icon in quick launch, Press Windows Key + D, Right click notification area > Show the desktop. These options are ways to quickly show the desktop when other windows are open. Clicking the show desktop icon in the quick launch area, pressing the Windows Key + D, or right-clicking the notification area and selecting "Show the desktop" will minimize all open windows and display the desktop. This allows the user to access files or shortcuts on the desktop without closing or minimizing individual windows.
17.
Which command will put a show desktop icon in the quick launch if it is missing?
Correct Answer
A. Regsvr32 /n /i:U shell32
Explanation
This won’t be asked in the actual exam but is useful to test how you read questions. The third option was obviously wrong but the second one showed shell 33 instead of 32. Detecting the subtle differences appears in the exam, especially on path questions. By the way, the right answer actually does work; the icon will appear after a restart or log out.
18.
The option to adjust what things appear on the toolbar can be accessed by right-clicking on the notification area.
Correct Answer
A. True
Explanation
Right click the notification area (The part that shows the clock) and it will be right at the top
19.
A client has installed software that is causing problems. The problems persist even after she has uninstalled the software. How can you fix this?
Correct Answer
A. Use system restore to restore point before the addition of the software
Explanation
Using system restore to restore the computer to a point before the software was installed can help fix the problems caused by the software. System restore allows the computer to revert back to a previous state, undoing any changes made by the software. This can help eliminate any conflicts or issues that were introduced by the software and restore the computer to a working state.
20.
A client works in a large building and wants to be able to access her account from any computer. What kind of profile would you give her?
Correct Answer
A. Roaming profile
Explanation
A roaming profile would be the most suitable choice for the client working in a large building who wants to access her account from any computer. A roaming profile allows the user to store their personalized settings and files on a network server, which can be accessed from any computer within the network. This ensures that the client can have a consistent experience and access her account and files regardless of which computer she uses in the building.
21.
You have a client who specializes in writing software for Windows NT 4.0 They want to dual boot between XP and NT 4.0 so what file system would you recommend.
Correct Answer
D. NTFS
Explanation
Although both would support FAT32, the security provided by NTFS is recommended.
22.
You are working on a laptop that is low on power, what will happen when the power levels are too low?
Correct Answer
C. The laptop will go into hibernation
Explanation
When the power levels are too low, the laptop will go into hibernation. Hibernation is a power-saving mode in which the laptop saves the current state of the operating system and all open applications to the hard drive and then shuts down completely. This allows the laptop to conserve power and resume exactly where it left off when power is restored.
23.
You want to create a directory using the recovery console, what command would you use?
Correct Answer
D. Md
Explanation
It’s md, Make Directory.
24.
A school librarian has a disability that requires her to have large fonts on a high contrast color. When she returns from helping a student, she finds that her settings are gone. Which tool would allow you to change this?
Correct Answer
B. Control Panel > Accessibility Options
Explanation
The correct answer is Control Panel > Accessibility Options. This option in the Control Panel allows the librarian to change her settings to have large fonts on a high contrast color, which is necessary for her disability.
25.
Having a primary partition, extended partition and logical drives is an example of what?
Correct Answer
B. Basic Storage
Explanation
Having a primary partition, extended partition, and logical drives is an example of Basic Storage. In basic storage, the hard disk is divided into primary partitions, which are used to install operating systems and bootable programs. An extended partition is then created to hold logical drives, which are used for data storage. This partitioning scheme is commonly used in traditional hard disk drives and provides a straightforward and simple way to organize and manage storage space.
26.
You have a computer with a 128MB RAM, what is the maximum you should set the virtual memory to?
Correct Answer
C. 320Mb
Explanation
Virtual memory should no exceed 2.5 x the amount of RAM in the system or it could slow down the hard drive.
27.
You are running XP with Duel boot to 2000. How can you make sure both programs will run in both 2000 and XP?
Correct Answer
B. The software will have to installed for each OS
Explanation
To ensure that both programs run in both Windows 2000 and XP, the software needs to be installed separately for each operating system. This is because each operating system has its own file system and registry settings, which require separate installations of the software. Simply running the software on one operating system will not automatically make it work on the other.
28.
Which of the following are ways to launch Windows Search?
Correct Answer(s)
A. Start > Search
B. Right Click start button > Search
E. Windows Key F
Explanation
The correct answer is Start > Search, Right Click start button > Search, and Windows Key F. These are all different ways to launch Windows Search. Start > Search is a common method where you click on the Start button and then type in your search query. Right-clicking on the start button also provides an option to search. Windows Key F is a keyboard shortcut that directly opens the Windows Search function.
29.
Which OS is XP Media Center closest to?
Correct Answer
B. XP Pro
Explanation
Media Center has many of XP Pro's networking options that Home edition does not have.