1.
You have just been hired as a field technician with a computer support company. Which of the following types of motherboards are you most likely to see more than others while on the job?
Correct Answer
E. ATX
Explanation
As a field technician with a computer support company, you are most likely to see ATX motherboards more than others while on the job. ATX is a widely used form factor for motherboards and is compatible with a wide range of computer cases and components. It offers standard dimensions and mounting points, making it easier to work with and upgrade. Additionally, ATX motherboards often come with a variety of expansion slots and connectors, allowing for greater flexibility in terms of adding peripherals and components.
2.
Which of the motherboards uses a riser card for providing expansion slots?
Correct Answer
D. NLX
Explanation
NLX is the correct answer because NLX motherboards use a riser card for providing expansion slots. A riser card is a circuit board that allows expansion cards to be mounted parallel to the motherboard, providing additional slots for expansion. NLX motherboards were popular in the late 1990s and early 2000s and were designed to be smaller and more compact than other form factors, making them suitable for slim desktop computers. The use of a riser card allowed for more flexibility in adding expansion cards to the system.
3.
Acronym for SCSI
Correct Answer
E. None of the above
Explanation
None of the options provided correctly represent the acronym for SCSI. The correct expansion for SCSI is Small Computer System Interface.
4.
What is your first action when windows report that your hard drive is developing bad sectors?
Correct Answer
A. Run Scandisk
Explanation
When Windows reports that your hard drive is developing bad sectors, the first action you should take is to run Scandisk. Scandisk is a utility tool in Windows that scans and repairs errors on the hard drive, including bad sectors. By running Scandisk, you can identify and fix any issues with the hard drive, potentially preventing further damage and data loss.
5.
What is the major design difference between Pentium 1 and Pentium 2
Correct Answer
B. Capacitor size
Explanation
The major design difference between Pentium 1 and Pentium 2 is the capacitor size. Capacitors are electronic components that store electrical energy. In the case of computer processors, capacitors are used to regulate and stabilize the flow of electricity. The size of the capacitors can affect the overall performance and efficiency of the processor. In Pentium 2, the capacitor size was likely different from Pentium 1, which could have resulted in improved performance and efficiency.
6.
Which of the following ports supports the maximum number of devices.
Correct Answer
C. Firewire
Explanation
Firewire supports the maximum number of devices compared to the other options listed. Firewire, also known as IEEE 1394, is a high-speed serial bus interface that allows for the connection of multiple devices. It has the ability to support up to 63 devices in a daisy-chain configuration, making it suitable for applications that require a large number of devices to be connected simultaneously. Parallel, USB, Serial, and IR (Infrared) ports have limitations in terms of the number of devices they can support, making Firewire the correct answer.
7.
If your computer boots from SCSI interface which of the Windows files is loaded?
Correct Answer
C. NTBOOTDD.SYS
Explanation
When a computer boots from a SCSI interface, the Windows file that is loaded is NTBOOTDD.SYS. This file is responsible for initializing and communicating with SCSI devices during the boot process. It allows the operating system to access and utilize the SCSI interface for reading and writing data. Therefore, NTBOOTDD.SYS is the correct answer in this scenario.
8.
What is the best method for preventing social engineering attacks?
Correct Answer
A. User education
Explanation
User education is the best method for preventing social engineering attacks because it focuses on increasing awareness and knowledge among users about the various tactics and techniques used by attackers. By educating users about the risks associated with social engineering, such as phishing emails or phone scams, they can learn to identify and avoid these types of attacks. User education also emphasizes the importance of maintaining strong passwords, not sharing sensitive information, and being cautious when interacting with unknown individuals or websites. Ultimately, by empowering users with knowledge, they can become the first line of defense against social engineering attacks.
9.
What should do with batteries that are no longer useful?
Correct Answer
A. Recycle them
Explanation
Batteries should be recycled when they are no longer useful because they contain harmful chemicals and heavy metals that can contaminate the environment if disposed of improperly. Recycling allows these materials to be safely extracted and reused, reducing the negative impact on the environment and conserving valuable resources.