1.
All Insurance groups allow their Members to use retail pharmacies, if they choose, without any limitations.
Correct Answer
B. False
Explanation
This statement is false. Not all insurance groups allow their members to use retail pharmacies without any limitations. Some insurance groups may have restrictions or limitations on which pharmacies their members can use, such as preferred pharmacy networks or mail-order pharmacy requirements. Therefore, the statement is incorrect.
2.
The Arbiter can obtain an override for a dose increase if the prescription is the most current.
Correct Answer
A. True
Explanation
The Arbiter can obtain an override for a dose increase if the prescription is the most current. This means that if the prescription has been recently updated or is the most recent version available, the Arbiter has the authority to approve a higher dose if necessary. This implies that the Arbiter has the power to make decisions regarding dose increases based on the current prescription. Therefore, the statement is true.
3.
Short supply (emergency fills) are covered by every Insurance plan.
Correct Answer
B. False
Explanation
Short supply or emergency fills are not covered by every insurance plan. Some insurance plans may offer coverage for emergency fills, while others may not. It ultimately depends on the specific terms and conditions of the insurance plan. Therefore, the statement "Short supply (emergency fills) are covered by every Insurance plan" is false.
4.
Some Members may have to pay cash for an emergency fill at a local retail pharmacy.
Correct Answer
A. True
Explanation
Members may have to pay cash for an emergency fill at a local retail pharmacy because not all pharmacies may accept their insurance or have access to their insurance information at the time of the emergency. In such cases, the member may need to pay out-of-pocket and then seek reimbursement from their insurance provider later.
5.
If an order was placed 30 days or less from the NFD the order will not go to STECH.
Correct Answer
A. True
Explanation
If an order is placed within 30 days or less from the NFD (Need for Delivery), it means that the order is being placed close to the delivery date. In such cases, it is likely that the order will not be processed by STECH (presumably a department or system responsible for order processing). This could be because there is not enough time for STECH to handle the order and ensure timely delivery. Therefore, the statement is true.
6.
If an APA Member would like deductible information, an Inquiry MSR can find this information within Netcard on the Accumulator-Deductible screen.
Correct Answer
B. False
Explanation
The statement is false because an Inquiry MSR cannot find deductible information within Netcard on the Accumulator-Deductible screen.
7.
How do you determine the NFD?
Correct Answer(s)
A. Ship Comments
C. C6 then F
Explanation
The correct answer is Ship Comments, C6 then F. This suggests that the NFD (Normal Form Decomposition) is determined by considering the comments related to ships, followed by the sequence of actions starting from C6 and then F. This implies that the NFD is based on the comments made about ships and the specific actions taken in the given sequence.
8.
What is the acronym for APA?
Correct Answer
C. Allied Pilots Association
Explanation
The correct answer is Allied Pilots Association. The acronym APA stands for Allied Pilots Association, which is an organization representing the interests of pilots in the aviation industry. This association works towards ensuring the safety, security, and well-being of pilots, as well as advocating for their rights and benefits.
9.
Which Member_AR code do you use when emailing Member_AR in regards to a Member wanting to have ACH payments as a recurring payment method?
Correct Answer
B. ACH
Explanation
When emailing Member_AR in regards to a Member wanting to have ACH payments as a recurring payment method, the correct Member_AR code to use is ACH. This code specifically refers to Automated Clearing House payments, which are electronic payments that are processed through a centralized system. Using the ACH code in the email will help ensure that the Member_AR department understands the request and can process it accordingly.
10.
The Member must provide their rounting and account number every time they place an order even if they have provided this information in the past.
Correct Answer
B. False
Explanation
The statement is false because if the member has already provided their routing and account number in the past, they do not need to provide it again every time they place an order. Once the information is provided, it can be stored and used for future orders, eliminating the need to provide it repeatedly.