2020 Online Rounds What Protocol Should I Use? Rounds 5
This quiz evaluates knowledge on emergency protocols during critical situations like chest pain, seizures, and injuries, reflecting scenarios encountered by emergency dispatchers in 2020.
- 1.
During COVID-19 a 1st party caller reports Chest Pain. The EMD should use what protocol to start?
- A.
Protocol 10 Chest Pain
- B.
Protocol 26 Sick, Person
- C.
Protocol 36 Pandemic
- D.
Protocol 19 Heart Problems
Correct Answer
C. Protocol 36 PandemicExplanation
During the pandemic it is policy to use Protocol 36 for all Chest pain, Sick Party, Trouble breathing and Headache.Rate this question:
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- 2.
"Okay, tell me _________ what happened."
Correct Answer
ExactlyExplanation
The word "Exactly" is the correct answer because it fits grammatically and contextually in the given sentence. It is used as a response to indicate agreement or affirmation, and in this case, it is used to acknowledge that the speaker wants to hear the details or explanation of what happened.Rate this question:
- 3.
In Protocol 21 Hemorrhage/ Laceration is a body part was amputated you should always finish the call on Protocol 21.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
According to question 1 if a body part has been amputated the call taker should shunt to Protocol 30 Traumatic Injuries( Specific)Rate this question:
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- 4.
A 2nd Party caller reports that they just saw someone shot in the chest with a nail gun. The call taker after case entry should go to what protocol?
- A.
Protocol 27 Stab/Gunshot/Penetrating Trauma
- B.
Protocol 36 Pandemic
- C.
Protocol 30 Traumatic Injuries (Specific)
- D.
Protocol 4 Assault/Sexual assault/ Stun Gun
Correct Answer
A. Protocol 27 Stab/Gunshot/Penetrating TraumaExplanation
The correct answer is Protocol 27 Stab/Gunshot/Penetrating Trauma because the caller reported that they witnessed someone being shot in the chest with a nail gun. This falls under the category of penetrating trauma, which involves injuries caused by objects penetrating the body, such as gunshot wounds or stabbings. Therefore, Protocol 27 is the appropriate protocol to follow in this situation.Rate this question:
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- 5.
A 3rd party caller reports they were told to call 911 since their parent had a seizure but seems to be awake and not having any issues and doesn't want the ambulance anymore since this happens alot. After case entry, and even against their wishes, the call taker should go to Protocol 12.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Once 911 is activated the EMD must go through the entire process and not cancel the truck enroute.Rate this question:
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- 6.
A 2nd party caller reports finding someone on the street as they were walking by awake, but looking like they are about to "pass out". After case entry the call taker should go to what protocol?
- A.
Protocol 36 Pandemic
- B.
Protocol 6 Trouble breathing
- C.
Protocol 32 Unknown Problem (Man Down)
- D.
Protocol 31 Unconscious / Fainting (Near)
Correct Answer
D. Protocol 31 Unconscious / Fainting (Near)Explanation
The caller reports finding someone who appears to be about to "pass out", indicating that the person is unconscious or fainting. Therefore, the call taker should follow Protocol 31 Unconscious / Fainting (Near) to handle the situation appropriately. This protocol is designed to address cases where individuals are unconscious or on the verge of losing consciousness.Rate this question:
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- 7.
A first party caller reports they are having an asthma attack and need to get to the ER. After case entry the call taker goes to what protocol during Covid-19?
- A.
Protocol 36 Pandemic
- B.
Protocol 6 Trouble Breathing
- C.
Protocol 26 Sick Person
- D.
Protocol 19 Heart Problems
Correct Answer
A. Protocol 36 PandemicExplanation
During the Covid-19 pandemic, the call taker would go to Protocol 36 Pandemic after case entry when a first party caller reports they are having an asthma attack and need to get to the ER. This protocol is specifically designed to handle situations related to the ongoing pandemic, including providing guidance on how to handle respiratory emergencies such as asthma attacks. It ensures that the call taker follows the appropriate procedures and provides the necessary information and assistance to the caller while considering the unique circumstances and risks associated with the pandemic.Rate this question:
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- 8.
It is ok to hang up on a 1st party caller under Protocol 25 is they are only threatening to hurt themselves before help arrives but say its ok to end the call.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
according to rule 3 found in additional information, and academy standards you should not hang up the phone before help arrives.Rate this question:
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- 9.
A 2nd party caller reports their husband is having a seizure after a diabetic issue. After case entry the call taker should go to what Protocol?
- A.
Protocol 36 Pandemic
- B.
Protocol 12 Convulsions/ Seizures
- C.
Protocol 13 Diabetic
- D.
Protocol 26 Sick Party
Correct Answer
B. Protocol 12 Convulsions/ SeizuresExplanation
Based on the information provided, the 2nd party caller reports that their husband is having a seizure after a diabetic issue. In this situation, the call taker should prioritize the Protocol 12 Convulsions/ Seizures, as it specifically addresses cases involving seizures. This protocol will provide the necessary guidelines and instructions to assist the caller in managing the situation effectively.Rate this question:
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- 10.
A caller reports that he fell off a ladder a couple days ago and his back is "hurting" a lot. After case entry what Protocol should the call taker select?
- A.
Protocol 36 Pandemic
- B.
Protocol 17 Fall
- C.
Protocol 5 Back Pain
- D.
Protocol 30 Traumatic Injuries
Correct Answer
C. Protocol 5 Back PainExplanation
The key to this question is a non-recent trauma.Rate this question:
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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 16, 2023Quiz Edited by
ProProfs Editorial Team -
Sep 08, 2020Quiz Created by
Patrick Tyler
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