1.
SAP CRM Business ByDesign is designed for :
Correct Answer
A. Small and Mid Size enterprises
Explanation
SAP CRM Business ByDesign is designed for small and mid-size enterprises because it provides a comprehensive and integrated solution for managing customer relationships, sales, marketing, and service operations. It offers features and functionalities that are suitable for the needs and requirements of small and mid-sized businesses, helping them streamline their processes, improve customer satisfaction, and drive growth. This solution may not be as suitable for large enterprises that may require more complex and customized CRM solutions to meet their specific business needs.
2.
Which of the following Operating Systems are supported by Business ByDesign?
(2 answers)
Correct Answer(s)
A. Microsoft Windows XP Professional Edition (32-Bit) with Service Pack 2 or higher.
D. MAC OS X Snow Leopard 10.6.5
3.
Which of the following statements are not true with regard to SAP Business ByDesign ?
(2 answers)
Correct Answer(s)
C. Safari 5.0 (on MAC OS X Snow Leopard 10.6.5) is not supported by SAP Business ByDesign.
D. Real time analytics are not possible in Business ByDesign.
Explanation
The statement "Safari 5.0 (on MAC OS X Snow Leopard 10.6.5) is not supported by SAP Business ByDesign" is not true because SAP Business ByDesign does not support Safari 5.0 on MAC OS X Snow Leopard 10.6.5. Additionally, the statement "Real time analytics are not possible in Business ByDesign" is not true because Business ByDesign does support real-time analytics.
4.
Which among following business scenarios are offered by Business ByDesign ?
(2 answers)
Correct Answer(s)
A. Field Service and Repair
C. Request-to-Resolve
Explanation
Business ByDesign offers the business scenarios of Field Service and Repair and Request-to-Resolve. Field Service and Repair involves managing and coordinating service activities for customers in the field, such as scheduling appointments, tracking service requests, and dispatching technicians. Request-to-Resolve focuses on managing and resolving customer inquiries or issues, providing a streamlined process for handling customer requests and ensuring timely resolution.
5.
Identify the following SAP App.
Correct Answer
B. SAP Business ByDesign Dashboard
Explanation
The correct answer is SAP Business ByDesign Dashboard. This app is a part of the SAP Business ByDesign suite, which is a cloud-based ERP solution designed for small and medium-sized businesses. The SAP Business ByDesign Dashboard provides users with a visual representation of key business data and performance indicators, allowing them to monitor and analyze their business operations in real-time.
6.
What are the main functional areas that are supported by Business ByDesign ?
(3 answers)
Correct Answer(s)
A. Financial and Management Accounting.
B. Marketing, Sales and Services.
D. Human Resource Management.
Explanation
Business ByDesign supports the main functional areas of Financial and Management Accounting, Marketing, Sales and Services, and Human Resource Management. These areas are crucial for the smooth operation and success of any business. Financial and Management Accounting helps in tracking and managing the financial aspects of the organization, while Marketing, Sales and Services focus on promoting and selling products or services. Human Resource Management deals with managing employees and their needs. By supporting these functional areas, Business ByDesign provides a comprehensive solution for businesses to effectively manage their operations.
7.
Which of the following statements are true with regard to Business ByDesign ?
(3 answers)
Correct Answer(s)
A. It comes with a built-in analytics engine that is configured automatically during adaptation process and populated with data.
B. Analytics functionality in the SAP Business ByDesign solution gathers data from all parts of organization in real time.
C. Employees can access and run the reports from their role-based work centers with Business ByDesign.
Explanation
The first statement is true because Business ByDesign has a built-in analytics engine that is automatically configured during the adaptation process and populated with data. The second statement is true because the analytics functionality in Business ByDesign gathers data from all parts of the organization in real time. The third statement is true because employees can access and run reports from their role-based work centers with Business ByDesign.
8.
SAP Business ByDesign supports six types of integration scenarios with the SAP ERP system.
Identify the remaining two scenarios.
Correct Answer
B. IT Management Integration, Structured Custom Integration
Explanation
SAP Business ByDesign supports six types of integration scenarios with the SAP ERP system. The remaining two scenarios are IT Management Integration and Structured Custom Integration. These integration scenarios allow for seamless integration between SAP Business ByDesign and the SAP ERP system, enabling efficient management of IT resources and structured customization of the integration process.