IT Service Management Foundation Practice Test
When customers needs seem ambiguous information technology comes to the rescue simplifying it. Both IT network management and IT system management are used to transform customers service and the quality of service rendered. Can you control, process or manage information technology? How good are you as far as information technology is concerned? Come, get tested.
- 1.
Which of these is not within the scope of information technology?
- A.
Cloning of data
- B.
Manipulation of data
- C.
Storage of data
- D.
Transmission of data
Correct Answer
A. Cloning of dataExplanation
Cloning of data is not within the scope of information technology because it refers to the process of creating an identical copy of data, which is not a specific function or activity related to information technology. Information technology mainly focuses on the management, manipulation, storage, and transmission of data, but not on cloning it.Rate this question:
-
- 2.
Which of these is not a phase of IT development?
- A.
Mechanical phase
- B.
Control phase
- C.
Electronic phase
- D.
Pre-mechanical phase
Correct Answer
B. Control pHaseExplanation
The control phase is not a phase of IT development because it does not involve the actual development or creation of IT systems or software. The control phase typically refers to the phase in which the developed IT systems are monitored, managed, and controlled to ensure their proper functioning and performance. It involves activities such as monitoring system performance, troubleshooting issues, implementing security measures, and making necessary adjustments or improvements to the systems. However, the actual development of IT systems occurs in phases such as the mechanical phase, electronic phase, and pre-mechanical phase.Rate this question:
-
- 3.
What was the first random access digital data storage device?
- A.
Williams tube
- B.
Cathode ray tube
- C.
Dayline memory
- D.
Control tube
Correct Answer
A. Williams tubeExplanation
The Williams tube was the first random access digital data storage device. It was invented in 1946 by Freddie Williams and Tom Kilburn at the University of Manchester. The Williams tube used a cathode ray tube to store and retrieve digital information. It worked by using a beam of electrons to write and read data on a screen coated with a thin layer of phosphor. This allowed for fast random access to stored data, making it a significant advancement in computer memory technology.Rate this question:
-
- 4.
When was the magnetic tape invented?
- A.
1918
- B.
1932
- C.
1983
- D.
1923
Correct Answer
B. 1932Explanation
The magnetic tape was invented in 1932.Rate this question:
-
- 5.
Which of these companies produced the first hard disk drive?
- A.
Google
- B.
Yahoo
- C.
Tesla
- D.
IBM
Correct Answer
D. IBMExplanation
IBM is the correct answer because they were the first company to produce the first hard disk drive. They introduced the IBM 305 RAMAC in 1956, which was the first commercial computer system to use a hard disk drive for data storage. This invention revolutionized the field of data storage and paved the way for the development of modern hard drives.Rate this question:
-
- 6.
Who proposed the relational data storage model in the 1970s?
- A.
Mathews Craig
- B.
Frank Edwards
- C.
Joseph Mark
- D.
Ted Codd
Correct Answer
D. Ted CoddExplanation
Ted Codd is the correct answer for this question. In the 1970s, he proposed the relational data storage model. This model revolutionized the way data is stored and organized in databases. It introduced the concept of tables with rows and columns, and the use of primary keys to establish relationships between tables. Codd's work laid the foundation for the relational database management systems that are widely used today.Rate this question:
-
- 7.
When was the first relational database management system made available?
- A.
1989
- B.
1987
- C.
1097
- D.
1981
Correct Answer
D. 1981Explanation
In 1981, the first relational database management system (RDBMS) was made available. This system revolutionized the way data was stored and organized, allowing for efficient retrieval and manipulation of data using a structured query language (SQL). Prior to the development of RDBMS, data was typically stored in hierarchical or network databases, which were more complex and less flexible. The introduction of RDBMS marked a significant milestone in the field of database management and laid the foundation for modern data storage and retrieval systems.Rate this question:
-
- 8.
How many aspects are involved in data transmission?
- A.
Five
- B.
Six
- C.
Four
- D.
Three
Correct Answer
D. ThreeExplanation
There are three aspects involved in data transmission.Rate this question:
-
- 9.
What century saw the emergence of geared devices in Europe?
- A.
16th century
- B.
17th century
- C.
14th century
- D.
15th century
Correct Answer
A. 16th centuryExplanation
The 16th century saw the emergence of geared devices in Europe. This century was a time of significant advancements in technology and engineering, and the development of geared devices played a crucial role in various industries. Geared devices, such as clocks and mills, revolutionized the way people measured time and harnessed energy. They allowed for more precise and efficient machinery, leading to increased productivity and advancements in various fields. The 16th century marked a turning point in European history with the widespread adoption and innovation of geared devices.Rate this question:
-
- 10.
When was the first mechanical calculator developed?
- A.
1671
- B.
1645
- C.
1678
- D.
1673
Correct Answer
B. 1645Explanation
The correct answer is 1645. This is the earliest date among the options provided, indicating that the first mechanical calculator was developed in this year.Rate this question:
-
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Oct 10, 2018Quiz Created by
Gregorynaomi
Back to top