IT Service Management Foundation Practice Test

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  • 1/10 Questions

    Which of these companies produced the first hard disk drive?

    • Google
    • Yahoo
    • Tesla
    • IBM
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About This Quiz

When customers needs seem ambiguous information technology comes to the rescue simplifying it. Both IT network management and IT system management are used to transform customers service and the quality of service rendered. Can you control, process or manage information technology? How good are you as far as information technology is concerned? Come, get tested.

IT Service Management Foundation Practice Test - Quiz

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  • 2. 
    Which of these is not within the scope of information technology? - ProProfs

    Which of these is not within the scope of information technology?

    • Cloning of data

    • Manipulation of data

    • Storage of data

    • Transmission of data

    Correct Answer
    A. Cloning of data
    Explanation
    Cloning of data is not within the scope of information technology because it refers to the process of creating an identical copy of data, which is not a specific function or activity related to information technology. Information technology mainly focuses on the management, manipulation, storage, and transmission of data, but not on cloning it.

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  • 3. 
    When was the first mechanical calculator developed? - ProProfs

    When was the first mechanical calculator developed?

    • 1671

    • 1645

    • 1678

    • 1673

    Correct Answer
    A. 1645
    Explanation
    The correct answer is 1645. This is the earliest date among the options provided, indicating that the first mechanical calculator was developed in this year.

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  • 4. 
    When was the magnetic tape invented? - ProProfs

    When was the magnetic tape invented?

    • 1918

    • 1932

    • 1983

    • 1923

    Correct Answer
    A. 1932
    Explanation
    The magnetic tape was invented in 1932.

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  • 5. 
    When was the first relational database management system made available? - ProProfs

    When was the first relational database management system made available?

    • 1989

    • 1987

    • 1097

    • 1981

    Correct Answer
    A. 1981
    Explanation
    In 1981, the first relational database management system (RDBMS) was made available. This system revolutionized the way data was stored and organized, allowing for efficient retrieval and manipulation of data using a structured query language (SQL). Prior to the development of RDBMS, data was typically stored in hierarchical or network databases, which were more complex and less flexible. The introduction of RDBMS marked a significant milestone in the field of database management and laid the foundation for modern data storage and retrieval systems.

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  • 6. 
    What century saw the emergence of geared devices in Europe? - ProProfs

    What century saw the emergence of geared devices in Europe?

    • 16th century

    • 17th century

    • 14th century

    • 15th century

    Correct Answer
    A. 16th century
    Explanation
    The 16th century saw the emergence of geared devices in Europe. This century was a time of significant advancements in technology and engineering, and the development of geared devices played a crucial role in various industries. Geared devices, such as clocks and mills, revolutionized the way people measured time and harnessed energy. They allowed for more precise and efficient machinery, leading to increased productivity and advancements in various fields. The 16th century marked a turning point in European history with the widespread adoption and innovation of geared devices.

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  • 7. 
    What was the first random access digital data storage device? - ProProfs

    What was the first random access digital data storage device?

    • Williams tube

    • Cathode ray tube

    • Dayline memory

    • Control tube

    Correct Answer
    A. Williams tube
    Explanation
    The Williams tube was the first random access digital data storage device. It was invented in 1946 by Freddie Williams and Tom Kilburn at the University of Manchester. The Williams tube used a cathode ray tube to store and retrieve digital information. It worked by using a beam of electrons to write and read data on a screen coated with a thin layer of phosphor. This allowed for fast random access to stored data, making it a significant advancement in computer memory technology.

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  • 8. 
    Who proposed the relational data storage model in the 1970s? - ProProfs

    Who proposed the relational data storage model in the 1970s?

    • Mathews Craig

    • Frank Edwards

    • Joseph Mark

    • Ted Codd

    Correct Answer
    A. Ted Codd
    Explanation
    Ted Codd is the correct answer for this question. In the 1970s, he proposed the relational data storage model. This model revolutionized the way data is stored and organized in databases. It introduced the concept of tables with rows and columns, and the use of primary keys to establish relationships between tables. Codd's work laid the foundation for the relational database management systems that are widely used today.

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  • 9. 
    Which of these is not a phase of IT development? - ProProfs

    Which of these is not a phase of IT development?

    • Mechanical phase

    • Control phase

    • Electronic phase

    • Pre-mechanical phase

    Correct Answer
    A. Control phase
    Explanation
    The control phase is not a phase of IT development because it does not involve the actual development or creation of IT systems or software. The control phase typically refers to the phase in which the developed IT systems are monitored, managed, and controlled to ensure their proper functioning and performance. It involves activities such as monitoring system performance, troubleshooting issues, implementing security measures, and making necessary adjustments or improvements to the systems. However, the actual development of IT systems occurs in phases such as the mechanical phase, electronic phase, and pre-mechanical phase.

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  • 10. 
    How many aspects are involved in data transmission? - ProProfs

    How many aspects are involved in data transmission?

    • Five

    • Six

    • Four

    • Three

    Correct Answer
    A. Three
    Explanation
    There are three aspects involved in data transmission.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 10, 2018
    Quiz Created by
    Gregorynaomi
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