1.
Aircrew officers (O–1 and above) are billeted in what type of room?
Correct Answer
A. Private room/private bath
Explanation
Aircrew officers (O-1 and above) are billeted in private rooms with private baths. This means that they have their own individual rooms and bathrooms, providing them with privacy and comfort. This type of accommodation is typically provided to higher-ranking officers, ensuring that they have a separate and personal space to relax and rest during their time off duty.
2.
What number is the maximum number of stops a vehicle can make when picking up/dropping off Aircrew members
Correct Answer
B. 2
Explanation
A vehicle can make a maximum of 2 stops when picking up/dropping off Aircrew members. This implies that the vehicle can stop at one location to pick up Aircrew members and then stop at another location to drop them off. Any additional stops beyond these two would exceed the maximum number of stops allowed.
3.
What entitlement is used to partially offset added living expenses within the continental United States (CONUS)?
Correct Answer
A. Temporary lodging expense (TLE).
Explanation
Temporary lodging expense (TLE) is the entitlement used to partially offset added living expenses within the continental United States (CONUS). This means that when a service member is required to temporarily relocate within the CONUS, they can claim reimbursement for a portion of their lodging expenses. TLE is specifically designed to help cover the costs of staying in temporary lodging facilities such as hotels or motels while the service member is in the process of finding more permanent housing.
4.
What entitlement, set by law, a member is entitled when government housing is not provided
Correct Answer
C. Basic allowance for housing (BAH).
Explanation
When government housing is not provided, a member is entitled to receive a Basic Allowance for Housing (BAH). This is a set amount of money that is given to military personnel to help cover the cost of housing when they are not provided with government housing. BAH is determined based on factors such as rank, location, and dependents, and is intended to ensure that members have the means to secure suitable housing for themselves and their families.
5.
What is the minimum square feet of lodging room space for Senior NCOs?
Correct Answer
D. 250
Explanation
The minimum square feet of lodging room space for Senior NCOs is 250. This means that Senior NCOs must have at least 250 square feet of space in their lodging rooms.
6.
The minimum square feet of lodging room space for technical sergeants is
Correct Answer
C. 135
Explanation
The minimum square feet of lodging room space for technical sergeants is 135. This means that technical sergeants are required to have at least 135 square feet of space in their lodging rooms.
7.
What is the minimum square feet of lodging room space for a Senior Airman
Correct Answer
B. 90
Explanation
A Senior Airman is a rank in the US Air Force. The minimum square feet of lodging room space for a Senior Airman is 90. This means that a Senior Airman must have at least 90 square feet of space in their lodging room.
8.
After how many consecutive days of the ―Do Not Disturb‖ sign displayed on a lodging room door may management enter to ensure safety and security?
Correct Answer
B. 3
Explanation
After three consecutive days of the "Do Not Disturb" sign displayed on a lodging room door, management may enter to ensure safety and security. This is because after three days, it is possible that something may have happened to the guest inside the room, such as an accident or illness. Therefore, management needs to check on the guest's well-being to ensure their safety and security.
9.
How often will the installation commander or designee sample each type of quarters?
Correct Answer
D. Annually.
Explanation
The installation commander or designee will sample each type of quarters annually. This means that they will conduct inspections or assessments of the different types of housing units once a year. This periodic sampling allows for regular checks to ensure that the quarters are in good condition, meet the necessary standards, and provide a safe and comfortable living environment for the residents.
10.
Which Epitome Property Management Systems (PMS) feature gives up-to-date status on occupancy figures, housekeeping, and incoming reservations at any given moment?
Correct Answer
B. Flash Status
Explanation
Flash Status is the Epitome Property Management Systems (PMS) feature that provides up-to-date information on occupancy figures, housekeeping, and incoming reservations at any given moment. It allows users to quickly access real-time data on the status of rooms, housekeeping tasks, and upcoming reservations, enabling efficient management and decision-making.
11.
What Property Management System feature is best for looking at the "out-of-order" rooms?
Correct Answer
C. Blocking Worksheet
Explanation
The Blocking Worksheet feature in a Property Management System is best for looking at the "out-of-order" rooms. This feature allows the hotel staff to block certain rooms from being booked or occupied. By using the Blocking Worksheet, the staff can easily view and manage the status of these rooms, ensuring that they are not assigned to guests. This feature is essential for maintaining the availability and functionality of the hotel rooms.
12.
Which Epitome Property Management Systems (PMS) feature is used for retaining accurate reservation and cancellation figures?
Correct Answer
A. History
Explanation
The History feature in Epitome Property Management Systems (PMS) is used for retaining accurate reservation and cancellation figures. It allows the system to keep a record of all past reservations and cancellations, providing a detailed history of guest activities. This feature helps in maintaining accurate data and tracking the reservation and cancellation trends over time.
13.
How often will management print the Front Desk Backup report
Correct Answer
B. Every two hours
Explanation
Management will print the Front Desk Backup report every two hours. This frequency allows for regular updates and ensures that the report is current and accurate. Printing the report every two hours also strikes a balance between having frequent updates and not overwhelming management with too much information.
14.
The Arrivals report that is kept at the front desk is printed every
Correct Answer
A. Hour.
Explanation
The Arrivals report that is kept at the front desk is printed every hour. This means that the report is printed once every hour, providing the most up-to-date information on arrivals at the front desk.
15.
Within how many minutes must check-in be completed for guests with reservations?
Correct Answer
B. 3
Explanation
Check-in must be completed within 3 minutes for guests with reservations.
16.
Within how many minutes must check-in be completed for guests without reservations?
Correct Answer
D. 5
Explanation
Guests without reservations must complete check-in within 5 minutes.
17.
Who will establish procedures for group check-in?
Correct Answer
B. Lodging manager
Explanation
The lodging manager is responsible for overseeing all operations within a lodging establishment, including the check-in process. They are in charge of establishing procedures and ensuring that they are followed by the front desk clerks and other staff members. As the person in charge of the lodging facility, the lodging manager has the authority to set guidelines and protocols for group check-ins. They will ensure that the check-in process is efficient, organized, and meets the needs of the guests.
18.
Which storage method is not used to store guest valuables
Correct Answer
C. Behind the desk on a shelf.
Explanation
Behind the desk on a shelf is not used to store guest valuables because it is not a secure storage method. Lockable boxes, safe-deposit boxes, and numbered envelopes in a safe are all commonly used methods to store guest valuables as they provide a higher level of security and protection.
19.
When housekeeping is closed, who will accept responsibility for lost and found items?
Correct Answer
A. Front desk staff
Explanation
When housekeeping is closed, the front desk staff will accept responsibility for lost and found items. This is because they are usually the ones who interact with guests and handle any issues or requests they may have. It is their responsibility to ensure that any lost items are properly logged and stored until they can be returned to their owners. The front desk staff is also responsible for maintaining guest satisfaction and resolving any complaints or concerns, so it makes sense for them to handle lost and found items in the absence of the housekeeping department.
20.
What document will all guests sign at check-in advising them lodging is authorized to apply unpaid charges to their credit card?
Correct Answer
A. Registration form
Explanation
The correct answer is Registration form. At check-in, all guests are required to sign a registration form which advises them that the lodging is authorized to apply unpaid charges to their credit card. This form serves as a legal agreement between the guest and the lodging establishment, ensuring that any outstanding charges can be charged to the guest's credit card.
21.
Who will establish specific procedures for shift change?
Correct Answer
B. Lodging manager
Explanation
The lodging manager is responsible for overseeing the operations of the lodging facility, including managing the staff and ensuring smooth transitions between shifts. Establishing specific procedures for shift change falls under their role, as they need to ensure that all necessary tasks and information are properly communicated and handed over from one shift to the next. This helps maintain efficiency and consistency in the operations of the lodging facility.
22.
What is the cash refund limit authorized by the resource management flight chief?
Correct Answer
B. 500
Explanation
The cash refund limit authorized by the resource management flight chief is 500.
23.
When performing lodging cashier function, what personnel identification information is used to finalize or enter cashier functions?
Correct Answer
A. Password.
Explanation
When performing lodging cashier functions, the personnel identification information used to finalize or enter cashier functions is the password. This is because a password is a secure and unique identifier that verifies the identity of the personnel and grants them access to the cashier functions. The username, cashier number, and employee number may also be used for identification purposes, but the password is the most crucial piece of information for securing access to the cashier functions.
24.
When terminating quarters, what icon will you click to list all charges and credits to a guest account?
Correct Answer
A. Folio.
Explanation
To list all charges and credits to a guest account when terminating quarters, you would click on the "Folio" icon. The folio is a document that contains a detailed record of all transactions and charges made by a guest during their stay. By clicking on the folio icon, you can access and view the complete list of charges and credits associated with the guest's account.
25.
Who may authorize below-cost sales of slow moving stock items?
Correct Answer
C. Force Support Squadron Commander
Explanation
The Force Support Squadron Commander may authorize below-cost sales of slow moving stock items. This is because the Force Support Squadron Commander is responsible for managing and overseeing the operations of the Force Support Squadron, which includes managing inventory and sales of items. They have the authority to make decisions regarding pricing and sales strategies, including authorizing below-cost sales for slow moving stock items in order to clear inventory and generate revenue.
26.
Which loss category describes the failure of an individual who did not exercise even a slight degree of care?
Correct Answer
B. Gross negligence
Explanation
Gross negligence describes the failure of an individual who did not exercise even a slight degree of care. Unlike simple negligence, which refers to a lack of ordinary care, gross negligence involves a complete disregard for the safety and well-being of others. It is characterized by a reckless or intentional act or omission that demonstrates a conscious indifference to the consequences. Gross negligence is a more severe form of negligence and can result in more severe legal consequences.
27.
Which loss category describes a natural and continuous sequence of unbroken events?
Correct Answer
D. Proximate cause
Explanation
Proximate cause is the correct answer because it refers to a loss category that involves a natural and continuous sequence of unbroken events. Proximate cause is a legal term used to determine the cause of an event that leads to loss or damage. It focuses on the direct and immediate cause that sets in motion a series of events, without any intervening cause, which results in the loss. This category emphasizes the cause-and-effect relationship between the initial event and the subsequent loss.
28.
What factor is used to determine the amount of a loss?
Correct Answer
D. Cash value
Explanation
Cash value is used to determine the amount of a loss. When an insurance claim is filed, the cash value of the damaged or lost property is assessed. The cash value represents the current worth of the property, taking into account factors such as depreciation. This value is then used to calculate the amount that the insurance company will reimburse the policyholder for the loss. Age, size, and location may be relevant factors in determining the cash value, but the cash value itself is the primary factor used to determine the amount of a loss.
29.
Who may establish a central storeroom for receiving and issue of sundry and other lodging items?
Correct Answer
C. Force Support Squadron Commander
Explanation
The Force Support Squadron Commander may establish a central storeroom for receiving and issuing sundry and other lodging items. This individual is responsible for overseeing the operations and resources of the Force Support Squadron, which includes managing lodging facilities and services. By establishing a central storeroom, the Commander can ensure efficient and organized management of the supplies needed for lodging operations.
30.
Who uses the completed physical count sheets to determine variance?
Correct Answer
C. Resource management flight chief (RMCF).
Explanation
The Resource management flight chief (RMCF) uses the completed physical count sheets to determine variance. This is because the RMCF is responsible for managing and overseeing the resources of the organization, including inventory. By comparing the physical count sheets with the expected inventory levels, the RMCF can identify any discrepancies or variances. This information is crucial for effective resource management and ensuring accurate financial records.
31.
Which form is used to transfer good between cost centers?
Correct Answer
C. AF Form 2533, NAF Transfer Between Cost Centers
Explanation
AF Form 2533, NAF Transfer Between Cost Centers is the correct answer because it specifically mentions the transfer of goods between cost centers. The other forms mentioned, such as AF Form 3258, Generic Flow Sheet, AF Form 2005, Issue/Turn-in Request, and AF Form 2534, NAF Property Disposal/Transfer Receipt, do not specifically mention the transfer of goods between cost centers.
32.
What is the main factor to consider before increasing the amount of sundries offered
Correct Answer
B. Demand.
Explanation
Before increasing the amount of sundries offered, the main factor to consider is demand. This means assessing whether there is enough demand from customers for the additional sundries. Increasing the amount of sundries without sufficient demand could lead to excess inventory and potential financial losses. Therefore, evaluating the demand for the products is crucial in making informed decisions about increasing the amount of sundries offered.
33.
When determining fair market price, which retailer would you not use for price comparison?
Correct Answer
D. Other lodging operations
Explanation
The question asks which retailer should not be used for price comparison when determining fair market price. Other lodging operations are not retailers and do not sell goods or products, so they would not be relevant for price comparison in this context.
34.
Which agency is not involved in contract lodging consideration?
Correct Answer
A. Transportation.
Explanation
Transportation is not involved in contract lodging consideration because contract lodging refers to the arrangement and management of accommodations for individuals or groups, typically in hotels or other lodging facilities. Transportation, on the other hand, deals with the movement of people or goods from one place to another. While transportation may be a necessary component of a travel or lodging arrangement, it is not directly involved in the contract lodging consideration itself.
35.
What authorizes a person to stay in commercial lodging?
Correct Answer
B. Authorization letter
Explanation
An authorization letter is a document that grants permission or authority to a person to stay in commercial lodging. It serves as proof that the person has been given the necessary authorization to stay in a hotel or other commercial lodging facility. This letter may be issued by an employer, a government agency, or any other authorized entity. It ensures that the person staying in the lodging is authorized and has the necessary approval to do so.
36.
What square footage is used to plan for all contingency operations
Correct Answer
A. 50
Explanation
The square footage used to plan for all contingency operations is 50. This means that when preparing for unexpected events or emergencies, a space of 50 square feet is allocated for these operations.
37.
Who will receive the highest consideration over short-term temporary duty personnel during emergency conditions?
Correct Answer
A. Long-term temporary duty personnel
Explanation
During emergency conditions, long-term temporary duty personnel will receive the highest consideration. This is because they have been assigned to a particular duty station for an extended period and are more familiar with the operations and protocols of the organization. They have likely received specialized training and have developed relationships with key personnel. Therefore, they are better equipped to handle emergency situations and provide the necessary support and assistance.
38.
Which person must coordinate lodging management coordinate with before finalizing lodging assignments.
Correct Answer
D. Site commander
Explanation
The lodging management must coordinate with the Site commander before finalizing lodging assignments. This is because the Site commander is responsible for overseeing the operations and management of the site, including lodging. They have the authority to make decisions regarding lodging assignments and ensure that they align with the overall goals and requirements of the site. Coordinating with the Site commander ensures that the lodging management is following the appropriate protocols and guidelines set by the site.
39.
Medical patients are allowed how many pounds of laundry per week?
Correct Answer
B. 32
Explanation
Medical patients are allowed 32 pounds of laundry per week. This indicates that there is a specific limit on the amount of laundry that medical patients can have per week. It is important for medical facilities to have guidelines in place for laundry management to ensure cleanliness and hygiene for patients.
40.
Which site selection factor is most important when planning laundry operations?
Correct Answer
D. Water availability
Explanation
Water availability is the most important site selection factor when planning laundry operations. This is because laundry operations require a significant amount of water for washing and rinsing clothes. Without a reliable source of water, it would be difficult to carry out these operations efficiently. Therefore, having access to water is crucial for the successful functioning of a laundry facility.
41.
Who prepares the nonappropriated fund (NAF) income and expense (I&E) budget?
Correct Answer
C. Activity Managers
Explanation
The correct answer is Activity Managers. Activity Managers are responsible for preparing the nonappropriated fund (NAF) income and expense (I&E) budget. They are in charge of managing the financial aspects of a particular activity or program and have the necessary knowledge and understanding of the budgetary requirements and constraints. They work closely with other stakeholders to ensure that the budget accurately reflects the income and expenses of the NAF program.
42.
Who will provide the format for the income and expense (I&E) budget submission to the MAJCOM?
Correct Answer
D. Nonappropriated fund accounting office (NAF AO).
Explanation
The Nonappropriated Fund Accounting Office (NAF AO) is responsible for providing the format for the income and expense (I&E) budget submission to the MAJCOM. They are in charge of managing the accounting and financial operations of nonappropriated funds, which are funds generated by activities such as morale, welfare, and recreation programs. As such, they have the expertise and knowledge to develop the appropriate format for the I&E budget submission.
43.
The responsibilities to ensure all base-level bills are paid lies with the
Correct Answer
A. Nonappropriated fund accounting office (NAF AO).
Explanation
The correct answer is the nonappropriated fund accounting office (NAF AO). This office is responsible for ensuring that all base-level bills are paid. They handle the financial management of nonappropriated funds, which are funds generated by activities such as morale, welfare, and recreation programs. The NAF AO is responsible for budgeting, accounting, and disbursing these funds, as well as ensuring that all bills and expenses are properly paid.
44.
How often are lodging rate plans evaluated to ensure business assumptions are properly reflected?
Correct Answer
D. Annually.
Explanation
Lodging rate plans are evaluated annually to ensure that the business assumptions are accurately reflected. This means that the rates charged for lodging are reviewed and adjusted once a year to align with the current market conditions and the business goals. By conducting this evaluation annually, the company can make necessary changes to the rate plans to optimize revenue and profitability. This also allows them to stay competitive in the market and meet the changing demands of their customers.
45.
Which module of the Property Management Systems (PMS) is used to edit an existing rate plan?
Correct Answer
C. Configuration.
Explanation
The Configuration module of the Property Management Systems (PMS) is used to edit an existing rate plan. This module allows users to make changes to various settings and configurations within the system, including rate plans. It provides the necessary tools and options to modify existing rate plans according to specific requirements or changes in pricing strategies.