1.
QUESTION 1 Receptionist: Dr. Carte’rs Office.Ronald Yes, I’d like to make an appointment to see Dr. Carter, please.Receptionist: Is this your first _________(1)_________ ?Ronald: Yes, it is.Receptionist: Okay. Could I have your _______(2)________ please?Ronald: Yes. My name is Ronald Schuller.Receptionist: And may I ask who referred you to our office?Ronald: Uh, I drove past your office yesterday.Receptionist: Okay. How about the date after tomorrow on Wednesday at 4:00 o’clock?Ronald: Uh. Do you happen to have an opening in the morning? I usually pick up my kids from school around that time.Receptionist: Okay. Um… how about Tuesday at 8:00 am or Thursday at 8:15am?Ronald: Uh, do you have anything ________(3)__________, like 7:30?Receptionist: No, _______(4)_______.Ronald: Well, in that case, Thursday would be fine.Receptionist: Okay. Could I have your ________(5)________ please?Ronald: It’s 643-0547Receptionist: Alright. And what’s the nature of your visit?Ronald: Well, to tell the truth, I fell from a ladder two days ago while pain ing my house, I suffered a few scratches on my hands and knees, but I am most concerned that my ankle hasn’t gone down yet.Receptionist: Well, did you put ice on it immediately ______(6)_______ this happened?Ronald: Well yeah. I just filled the pain can with ice…Receptionist: And so after removed the pain can… Sir, Sir, Mr. Schuller, are you still there?Ronald: Well that’s part of the problem. Uh, the pain can still on my foot.Receptionist: Look, Mr. Shuller. Please come in today, I don’t think your case can wait.
Correct Answer
B. Visit
Explanation
In the given conversation, Ronald is making an appointment to see Dr. Carter. When the receptionist asks if this is his first _______(1)________, Ronald confirms that it is. This suggests that the missing word is "visit". The word "visit" fits logically in the context of making an appointment to see a doctor. Therefore, the correct answer is "visit".
2.
QUESTION 2 Receptionist: Dr. Carte’rs Office.Ronald Yes, I’d like to make an appointment to see Dr. Carter, please.Receptionist: Is this your first _________(1)_________ ?Ronald: Yes, it is.Receptionist: Okay. Could I have your _______(2)________ please?Ronald: Yes. My name is Ronald Schuller.Receptionist: And may I ask who referred you to our office?Ronald: Uh, I drove past your office yesterday.Receptionist: Okay. How about the date after tomorrow on Wednesday at 4:00 o’clock?Ronald: Uh. Do you happen to have an opening in the morning? I usually pick up my kids from school around that time.Receptionist: Okay. Um… how about Tuesday at 8:00 am or Thursday at 8:15am?Ronald: Uh, do you have anything ________(3)__________, like 7:30?Receptionist: No, _______(4)_______.Ronald: Well, in that case, Thursday would be fine.Receptionist: Okay. Could I have your ________(5)________ please?Ronald: It’s 643-0547Receptionist: Alright. And what’s the nature of your visit?Ronald: Well, to tell the truth, I fell from a ladder two days ago while pain ing my house, I suffered a few scratches on my hands and knees, but I am most concerned that my ankle hasn’t gone down yet.Receptionist: Well, did you put ice on it immediately ______(6)_______ this happened?Ronald: Well yeah. I just filled the pain can with ice…Receptionist: And so after removed the pain can… Sir, Sir, Mr. Schuller, are you still there?Ronald: Well that’s part of the problem. Uh, the pain can still on my foot.Receptionist: Look, Mr. Shuller. Please come in today, I don’t think your case can wait.
Correct Answer
C. Name
Explanation
The correct answer is "name". In the conversation, the receptionist asks for Ronald's name when he is making an appointment to see Dr. Carter. This is a common practice in medical offices to gather basic information about the patient.
3.
QUESTION 3 Receptionist: Dr. Carte’rs Office.Ronald Yes, I’d like to make an appointment to see Dr. Carter, please.Receptionist: Is this your first _________(1)_________ ?Ronald: Yes, it is.Receptionist: Okay. Could I have your _______(2)________ please?Ronald: Yes. My name is Ronald Schuller.Receptionist: And may I ask who referred you to our office?Ronald: Uh, I drove past your office yesterday.Receptionist: Okay. How about the date after tomorrow on Wednesday at 4:00 o’clock?Ronald: Uh. Do you happen to have an opening in the morning? I usually pick up my kids from school around that time.Receptionist: Okay. Um… how about Tuesday at 8:00 am or Thursday at 8:15am?Ronald: Uh, do you have anything ________(3)__________, like 7:30?Receptionist: No, _______(4)_______.Ronald: Well, in that case, Thursday would be fine.Receptionist: Okay. Could I have your ________(5)________ please?Ronald: It’s 643-0547Receptionist: Alright. And what’s the nature of your visit?Ronald: Well, to tell the truth, I fell from a ladder two days ago while pain ing my house, I suffered a few scratches on my hands and knees, but I am most concerned that my ankle hasn’t gone down yet.Receptionist: Well, did you put ice on it immediately ______(6)_______ this happened?Ronald: Well yeah. I just filled the pain can with ice…Receptionist: And so after removed the pain can… Sir, Sir, Mr. Schuller, are you still there?Ronald: Well that’s part of the problem. Uh, the pain can still on my foot.Receptionist: Look, Mr. Shuller. Please come in today, I don’t think your case can wait.
Correct Answer
C. Earlier
Explanation
The correct answer is "earlier". In the conversation, Ronald is asked if this is his first appointment, to which he responds "Yes, it is." The receptionist then suggests a few different appointment times, and Ronald asks if there is anything earlier, like 7:30. This indicates that Ronald is looking for an appointment time that is earlier in the day. Therefore, "earlier" is the correct answer.
4.
QUESTION 4 Receptionist: Dr. Carte’rs Office.Ronald Yes, I’d like to make an appointment to see Dr. Carter, please.Receptionist: Is this your first _________(1)_________ ?Ronald: Yes, it is.Receptionist: Okay. Could I have your _______(2)________ please?Ronald: Yes. My name is Ronald Schuller.Receptionist: And may I ask who referred you to our office?Ronald: Uh, I drove past your office yesterday.Receptionist: Okay. How about the date after tomorrow on Wednesday at 4:00 o’clock?Ronald: Uh. Do you happen to have an opening in the morning? I usually pick up my kids from school around that time.Receptionist: Okay. Um… how about Tuesday at 8:00 am or Thursday at 8:15am?Ronald: Uh, do you have anything ________(3)__________, like 7:30?Receptionist: No, _______(4)_______.Ronald: Well, in that case, Thursday would be fine.Receptionist: Okay. Could I have your ________(5)________ please?Ronald: It’s 643-0547Receptionist: Alright. And what’s the nature of your visit?Ronald: Well, to tell the truth, I fell from a ladder two days ago while pain ing my house, I suffered a few scratches on my hands and knees, but I am most concerned that my ankle hasn’t gone down yet.Receptionist: Well, did you put ice on it immediately ______(6)_______ this happened?Ronald: Well yeah. I just filled the pain can with ice…Receptionist: And so after removed the pain can… Sir, Sir, Mr. Schuller, are you still there?Ronald: Well that’s part of the problem. Uh, the pain can still on my foot.Receptionist: Look, Mr. Shuller. Please come in today, I don’t think your case can wait.
Correct Answer
A. I am sorry
Explanation
The correct answer is "I am sorry". In the conversation, the receptionist apologizes for not having an earlier appointment available, indicating that they are sorry for the inconvenience caused to the patient.
5.
QUESTION 5 Receptionist: Dr. Carte’rs Office.Ronald Yes, I’d like to make an appointment to see Dr. Carter, please.Receptionist: Is this your first _________(1)_________ ?Ronald: Yes, it is.Receptionist: Okay. Could I have your _______(2)________ please?Ronald: Yes. My name is Ronald Schuller.Receptionist: And may I ask who referred you to our office?Ronald: Uh, I drove past your office yesterday.Receptionist: Okay. How about the date after tomorrow on Wednesday at 4:00 o’clock?Ronald: Uh. Do you happen to have an opening in the morning? I usually pick up my kids from school around that time.Receptionist: Okay. Um… how about Tuesday at 8:00 am or Thursday at 8:15am?Ronald: Uh, do you have anything ________(3)__________, like 7:30?Receptionist: No, _______(4)_______.Ronald: Well, in that case, Thursday would be fine.Receptionist: Okay. Could I have your ________(5)________ please?Ronald: It’s 643-0547Receptionist: Alright. And what’s the nature of your visit?Ronald: Well, to tell the truth, I fell from a ladder two days ago while pain ing my house, I suffered a few scratches on my hands and knees, but I am most concerned that my ankle hasn’t gone down yet.Receptionist: Well, did you put ice on it immediately ______(6)_______ this happened?Ronald: Well yeah. I just filled the pain can with ice…Receptionist: And so after removed the pain can… Sir, Sir, Mr. Schuller, are you still there?Ronald: Well that’s part of the problem. Uh, the pain can still on my foot.Receptionist: Look, Mr. Shuller. Please come in today, I don’t think your case can wait.
Correct Answer
B. pHone number
Explanation
The correct answer is "phone number". In the conversation, the receptionist asks for Ronald's phone number after confirming that it is his first appointment. This suggests that the phone number is a necessary piece of information for making the appointment.
6.
QUESTION 6 Receptionist: Dr. Carte’rs Office.Ronald Yes, I’d like to make an appointment to see Dr. Carter, please.Receptionist: Is this your first _________(1)_________ ?Ronald: Yes, it is.Receptionist: Okay. Could I have your _______(2)________ please?Ronald: Yes. My name is Ronald Schuller.Receptionist: And may I ask who referred you to our office?Ronald: Uh, I drove past your office yesterday.Receptionist: Okay. How about the date after tomorrow on Wednesday at 4:00 o’clock?Ronald: Uh. Do you happen to have an opening in the morning? I usually pick up my kids from school around that time.Receptionist: Okay. Um… how about Tuesday at 8:00 am or Thursday at 8:15am?Ronald: Uh, do you have anything ________(3)__________, like 7:30?Receptionist: No, _______(4)_______.Ronald: Well, in that case, Thursday would be fine.Receptionist: Okay. Could I have your ________(5)________ please?Ronald: It’s 643-0547Receptionist: Alright. And what’s the nature of your visit?Ronald: Well, to tell the truth, I fell from a ladder two days ago while pain ing my house, I suffered a few scratches on my hands and knees, but I am most concerned that my ankle hasn’t gone down yet.Receptionist: Well, did you put ice on it immediately ______(6)_______ this happened?Ronald: Well yeah. I just filled the pain can with ice…Receptionist: And so after removed the pain can… Sir, Sir, Mr. Schuller, are you still there?Ronald: Well that’s part of the problem. Uh, the pain can still on my foot.Receptionist: Look, Mr. Shuller. Please come in today, I don’t think your case can wait.
Correct Answer
A. After
Explanation
The correct answer is "after." This is because the receptionist asks Ronald if he put ice on his ankle immediately after the accident happened. The word "after" indicates that the receptionist is referring to a specific time in relation to the accident.
7.
QUESTION 1DOCTOR: What seems to be the _____(1)_______?CATHY: Well, I have a bad cough and a sore throat. I also have a _______(2)________.DOCTOR: How long have you had these ______(3)________?CATHY: About three ______(4)_______ now. And I’m really tired, too.DOCTOR: Hmm. It sounds like you’ve got the flu. Take ______(5)________ every four hours and get plenty of rest. Make sure you drink lots of fluids. Call me if you’re still sick next week.CATHY: OK, thanks.
Correct Answer
B. Problem
Explanation
The word "problem" is the correct answer for this question because it fits logically in the context of the conversation between the doctor and Cathy. Cathy is describing her symptoms to the doctor, including a bad cough, sore throat, and feeling tired. These symptoms indicate that she is experiencing a health issue or a "problem" that she wants the doctor to diagnose and treat. The word "problem" also fits grammatically in the sentence structure of the conversation.
8.
QUESTION 2DOCTOR: What seems to be the _____(1)_______?CATHY: Well, I have a bad cough and a sore throat. I also have a _______(2)________.DOCTOR: How long have you had these ______(3)________?CATHY: About three ______(4)_______ now. And I’m really tired, too.DOCTOR: Hmm. It sounds like you’ve got the flu. Take ______(5)________ every four hours and get plenty of rest. Make sure you drink lots of fluids. Call me if you’re still sick next week.CATHY: OK, thanks.
Correct Answer
A. Headache
Explanation
Cathy describes having a bad cough, a sore throat, and feeling tired. The doctor concludes that she has the flu based on these symptoms. The word "headache" is the correct answer because it is the most likely symptom to be associated with the flu, along with the other symptoms Cathy described.
9.
QUESTION 3DOCTOR: What seems to be the _____(1)_______?CATHY: Well, I have a bad cough and a sore throat. I also have a _______(2)________.DOCTOR: How long have you had these ______(3)________?CATHY: About three ______(4)_______ now. And I’m really tired, too.DOCTOR: Hmm. It sounds like you’ve got the flu. Take ______(5)________ every four hours and get plenty of rest. Make sure you drink lots of fluids. Call me if you’re still sick next week.CATHY: OK, thanks.
Correct Answer
C. Symptoms
Explanation
The conversation between the doctor and Cathy suggests that Cathy is describing her symptoms to the doctor. She mentions having a bad cough, a sore throat, and feeling tired. Based on these symptoms, the doctor concludes that Cathy has the flu. Therefore, the correct answer to the question is "symptoms" as it accurately reflects the context of the conversation.
10.
QUESTION 4DOCTOR: What seems to be the _____(1)_______?CATHY: Well, I have a bad cough and a sore throat. I also have a _______(2)________.DOCTOR: How long have you had these ______(3)________?CATHY: About three ______(4)_______ now. And I’m really tired, too.DOCTOR: Hmm. It sounds like you’ve got the flu. Take ______(5)________ every four hours and get plenty of rest. Make sure you drink lots of fluids. Call me if you’re still sick next week.CATHY: OK, thanks.
Correct Answer
C. Days
Explanation
The word "days" is the correct answer because it fits logically in the context of the conversation between the doctor and Cathy. Cathy mentions that she has had a bad cough, sore throat, and fever for about three ________. The word "days" completes the sentence and makes it grammatically correct.
11.
QUESTION 5DOCTOR: What seems to be the _____(1)_______?CATHY: Well, I have a bad cough and a sore throat. I also have a _______(2)________.DOCTOR: How long have you had these ______(3)________?CATHY: About three ______(4)_______ now. And I’m really tired, too.DOCTOR: Hmm. It sounds like you’ve got the flu. Take ______(5)________ every four hours and get plenty of rest. Make sure you drink lots of fluids. Call me if you’re still sick next week.CATHY: OK, thanks.
Correct Answer
B. Aspirin
Explanation
The doctor diagnoses Cathy with the flu based on her symptoms of a bad cough, sore throat, fatigue, and a fever. The doctor recommends taking aspirin every four hours to help with the symptoms and advises Cathy to get plenty of rest and drink lots of fluids. The correct answer, "aspirin," is the medication that the doctor suggests for Cathy to take.