The Business Analyst Exam: Quiz!
Do you understand what it takes to be a business analyst? Could you pass this quiz? A business analyst is an individual who evaluates an organization or place of business and records its processes, or systems, reviewing the business model and its merging with technology. Business analysts help businesses by improving the way they conduct themselves. If you want to test your abilities as a potential business analyst, this is the quiz for you.
- 1.
The outputs from Manage Business Analysis Performance includes:
- A.
Business analysis process assets and business analysis performance assessment
- B.
Recommendation for improved business analysis performance and a change to the requirements baseline
- C.
Recommendation for improved business architecture and a change to the requirements support control process.
- D.
Performance reporting and root cause analysis
Correct Answer
A. Business analysis process assets and business analysis performance assessmentExplanation
The outputs from Manage Business Analysis Performance include business analysis process assets and business analysis performance assessment. This means that this process generates valuable assets and documentation related to the business analysis process, as well as an assessment of the performance of the business analysis activities. These outputs are important for evaluating the effectiveness and efficiency of the business analysis efforts and for identifying areas for improvement.Rate this question:
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- 2.
To ensure that solutions meet business needs and to facilitate their successful implementation, a BA needs which of the following:
- A.
Requirements, solution, solution performance metrics
- B.
Solution scope, stakeholder concerns, business analysis performance metrics
- C.
Enterprise architecture, assumptions and constraints, and interview results.
- D.
Solution options, business case, stakeholder concerns
Correct Answer
A. Requirements, solution, solution performance metricsExplanation
A business analyst (BA) needs requirements to understand the business needs and define what needs to be achieved. They also need a solution to address those requirements and meet the business needs. Additionally, solution performance metrics are necessary to measure the effectiveness and efficiency of the implemented solution. These metrics help the BA assess whether the solution is meeting the desired goals and identify areas for improvement. Therefore, the BA needs requirements, solution, and solution performance metrics to ensure that solutions meet business needs and are successfully implemented.Rate this question:
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- 3.
Two Requirements Elicitation techniques for effectively delivering requirements quickly are:
- A.
Interviews and Reverse Engineering.
- B.
Requirements workshop and prototyping
- C.
Interface analysis and focus group.
- D.
Interviews and prototyping
Correct Answer
B. Requirements workshop and prototypingExplanation
Requirements workshop and prototyping are two techniques for effectively delivering requirements quickly. A requirements workshop is a collaborative session where stakeholders come together to define and prioritize requirements. This technique allows for direct communication and immediate feedback, leading to a quicker understanding of the requirements. Prototyping involves creating a working model or simulation of the desired system. It allows stakeholders to visualize and interact with the system, providing a better understanding of the requirements and facilitating faster decision-making. Combining these two techniques can help streamline the requirements gathering process and accelerate the delivery of requirements.Rate this question:
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- 4.
The business analyst has completed the identification and definition of why a change to a system is required. The business analyst has also identified new capabilities required by the enterprise to achieve the business need. What is the business analyst's next step?
- A.
Determine architectural gaps.
- B.
Determine the organizational impacts.
- C.
Determine the business process gaps.
- D.
Determine the solution approach.
Correct Answer
D. Determine the solution approach.Explanation
After identifying the business need and the new capabilities required, the next step for the business analyst is to determine the solution approach. This involves analyzing and evaluating different options and strategies to address the identified needs and capabilities. The business analyst will consider factors such as technical feasibility, cost-effectiveness, and alignment with the organization's goals and objectives. By determining the solution approach, the business analyst can provide recommendations on the most appropriate solution to meet the identified requirements.Rate this question:
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- 5.
Which of the following best describes the characteristics of requirements quality?
- A.
Modifiable, testable, correct, feasible, complete, cohesive.
- B.
Unambiguous, verified, standardized, sponsored, solution based.
- C.
Correct, diagrammed, textually represented, modifiable, testable.
- D.
Testable, verified, validated, defined, modifiable, consistent.
Correct Answer
A. Modifiable, testable, correct, feasible, complete, cohesive.Explanation
The given answer "Modifiable, testable, correct, feasible, complete, cohesive" best describes the characteristics of requirements quality. Modifiability refers to the ability to easily make changes to the requirements. Testability means that the requirements can be tested to ensure they meet the desired outcomes. Correctness ensures that the requirements accurately represent the desired functionality. Feasibility considers whether the requirements can be implemented within the given constraints. Completeness ensures that all necessary aspects are included in the requirements. Cohesion refers to the logical organization and consistency of the requirements.Rate this question:
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- 6.
An 'entity' represents a distinct concept within the solution domain, such as a physical item or a logical collection of information. The BA should do which of the following when defining entities:
- A.
Review class diagrams with the Subject Matter Experts (SMEs) in a requirements workshop as a way to translate information requirements.
- B.
Include a textual description to use with the logical data model as the best way to visualize and describe information requirements.
- C.
Use the Entity/Relationship Diagram to show how entities relate to other entities for the Project Sponsor.
- D.
Identify all objects uncovered during requirements elicitation as an independent 'class'.
Correct Answer
B. Include a textual description to use with the logical data model as the best way to visualize and describe information requirements.Explanation
The BA should include a textual description to use with the logical data model as the best way to visualize and describe information requirements. This allows for a clear understanding of the entities and their relationships within the solution domain. It helps in effectively communicating the information requirements to stakeholders and ensures that everyone has a common understanding of the concepts and their definitions. This textual description serves as a visual aid and helps in the accurate representation of the entities in the logical data model.Rate this question:
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- 7.
Which of the following are valid things to document for data attributes:
- A.
Cardinality and relationship.
- B.
Optional vs. mandatory and which entity/class it belongs to.
- C.
Cardinality and constraints/domains.
- D.
Occurrences and which entity/class it belongs to.
Correct Answer
B. Optional vs. mandatory and which entity/class it belongs to.Explanation
The valid things to document for data attributes are whether they are optional or mandatory and the entity or class to which they belong. This documentation helps in understanding the requirements and constraints of the data attributes and their relationship to other entities or classes. It provides clarity on the presence and significance of the attributes in the data model.Rate this question:
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- 8.
Which answer best describes the difference between a 'structured' and an 'unstructured' interview?
- A.
The organizational preference for Agile analysis versus structured analysis.
- B.
The ability of the BA to use pre-defined questions versus discussing topics of interest in an open-ended format.
- C.
A structured interview will be used when there is more time for the requirements team to complete a deliverable.
- D.
A structured interview represents a higher level of understanding of the BA regarding the business domain than an unstructured interview
Correct Answer
B. The ability of the BA to use pre-defined questions versus discussing topics of interest in an open-ended format.Explanation
A structured interview refers to the use of pre-defined questions, while an unstructured interview involves discussing topics of interest in an open-ended format. This answer accurately describes the difference between the two types of interviews, focusing on the ability of the business analyst to use predetermined questions or engage in a more flexible, conversation-based approach.Rate this question:
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- 9.
Putri is a senior BA at an Indonesian organization, Asian Lions, specializing in moving North American and European families into and out of Indonesia. They have been hugely successful and have decided to expand throughout Southeast Asia. She has defined the business need, looked at the current and future capabilities, and examined several alternatives. She is about to provide a roadmap that will allocate functionality to different releases with a recommendation on outsourcing and an approximate timeline for each release. Which task and element are Putri performing?
- A.
Allocate requirements (task) and release planning (element).
- B.
Define solution scope (task) and implementation approach (element).
- C.
Determine solution approach (task) and implementation approach (element).
- D.
Determine solution approach (task) and release planning (element).
Correct Answer
B. Define solution scope (task) and implementation approach (element).Explanation
Putri is performing the task of defining the solution scope, which involves clearly identifying the boundaries and extent of the solution that needs to be implemented. She is also working on the element of the implementation approach, which involves determining the specific steps and strategies that will be used to implement the solution. By defining the solution scope and implementation approach, Putri is able to provide a clear roadmap for the project, allocating functionality to different releases and outlining a timeline for each release.Rate this question:
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- 10.
While ensuring that solutions meet business needs and facilitating their successful implementation, a BA will produce which of the following:
- A.
Organizational readiness assessment, transition requirements, stakeholder concerns.
- B.
Allocated requirements, transition requirements, validated solution scope
- C.
Assessment of proposed solution, allocated requirements, and identified defects/mitigating actions,
- D.
Assessment of proposed solution, assumptions and constraints, and allocated requirements.
Correct Answer
C. Assessment of proposed solution, allocated requirements, and identified defects/mitigating actions,Explanation
The BA will assess the proposed solution to determine its feasibility and effectiveness. They will also identify any defects or issues with the solution and develop mitigating actions to address them. Additionally, the BA will allocate requirements, meaning they will assign specific tasks or responsibilities to different individuals or teams. Overall, the BA's role is to evaluate the proposed solution, allocate requirements, and address any identified defects or issues.Rate this question:
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- 11.
Requirements packages can include all of the following formats EXCEPT:
- A.
Formal documentation.
- B.
Informal documentation.
- C.
Presentation.
- D.
Models.
Correct Answer
B. Informal documentation.Explanation
Requirements packages typically include formal documentation, presentations, and models. These formats are commonly used to clearly and precisely communicate the requirements for a project. However, informal documentation, such as emails or casual notes, may not be included in a requirements package as they may lack the necessary structure and clarity required for effective communication. Therefore, the correct answer is informal documentation.Rate this question:
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- 12.
Bob is a BA who has been working on a process improvement project. He has completed an assessment in which he has concluded that a great deal of work needs to be done in order for the stakeholder groups he’s been working with to effectively follow the new process and produce defect-free outputs. He has found that the stakeholders have not seen the “to-be” process map, no procedures have been written, no training has been done, and no new policies have been issued. What type of assessment did Bob complete?
- A.
Stakeholder impact analysis.
- B.
Cultural assessment.
- C.
Operational assessment.
- D.
Technical assessment.
Correct Answer
C. Operational assessment.Explanation
Bob completed an operational assessment. This is evident from the information provided, where Bob has concluded that a great deal of work needs to be done for the stakeholder groups to effectively follow the new process and produce defect-free outputs. This assessment involves evaluating the current operational processes and identifying areas for improvement, such as developing procedures, providing training, and issuing new policies. It focuses on the operational aspects of the project and how they can be enhanced to achieve desired outcomes.Rate this question:
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- 13.
Julie is a business analyst and has just received her performance appraisal. Her manager praised her for the confidence her stakeholders have in the process she uses for helping them select correct solutions on her projects. What competency is Julie being praised for?
- A.
Effectiveness of Julie's decision-making abilities.
- B.
Effectiveness of Julie's problem-solving abilities.
- C.
Stakeholders include the BA in the decision making process.
- D.
Effectiveness of Julie's creative thinking abilities.
Correct Answer
B. Effectiveness of Julie's problem-solving abilities.Explanation
Julie is being praised for the effectiveness of her problem-solving abilities. This is evident from the statement that her stakeholders have confidence in the process she uses for helping them select correct solutions on her projects. This indicates that Julie is able to effectively analyze problems, identify solutions, and make decisions that are successful in resolving the issues at hand.Rate this question:
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- 14.
Ben is defining the business need for his current assignment and completed the following draft problem statement. How would you assess his problem statement? Mortgages take an average of 20 days to process, delaying closings by an average of 5 days each. 25% of the applicants lose their interest rate lock as a result of the delays, costing $500-1000 for loans on which we extend the lock, and angry customers when we choose not to extend the lock.
- A.
It is complete and contains all the needed elements.
- B.
It is missing who the problem affects.
- C.
It is missing the impact of the problem.
- D.
It is missing what a successful solution would produce.
Correct Answer
D. It is missing what a successful solution would produce.Explanation
The problem statement provided by Ben is missing what a successful solution would produce. While it does mention the average time it takes to process mortgages, the impact of the delays on closings, and the financial cost and customer dissatisfaction caused by losing interest rate locks, it does not clearly state what the desired outcome or solution would be. In order to fully assess the problem and develop an effective solution, it is crucial to identify what the desired result or improvement should be.Rate this question:
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- 15.
Temporal events in a Use Case:
- A.
Are shown by an actor connected by a line with an arrowhead.
- B.
Can be connected to a use case by dotted line.
- C.
Cannot be shown on a use case diagram.
- D.
Is indicated with a time actor to trigger the use case.
Correct Answer
D. Is indicated with a time actor to trigger the use case.Explanation
Temporal events in a Use Case are indicated with a time actor to trigger the use case. This means that a specific actor, known as the time actor, is responsible for initiating the use case at a particular time or event. This allows for the representation of time-dependent actions or events within the use case diagram. The other options mentioned in the question, such as being shown by an actor connected by a line with an arrowhead or being connected to a use case by a dotted line, are incorrect and do not accurately represent temporal events in a use case.Rate this question:
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- 16.
Riley is a BA in an organization that routinely purchases commercial software. Part of the process is to gather the requirements and rank them as follows: must-haves get 10 points; discretionary items are given points ranging from one through nine. This list of criteria is sent to three vendors. Vendor proposals are returned and ranked against the criteria list. The vendor with the most points is selected. The techniques that are used for this process are:
- A.
Vendor assessment, decision analysis, and key performance indicators.
- B.
Vendor assessment, key performance indicators, and acceptance/evaluation criteria definition.
- C.
Decision analysis, structured walkthrough, and functional decomposition.
- D.
Decision analysis, acceptance/evaluation criteria, and vendor assessment.
Correct Answer
D. Decision analysis, acceptance/evaluation criteria, and vendor assessment.Explanation
The correct answer is "Decision analysis, acceptance/evaluation criteria, and vendor assessment." This is because the process described involves gathering requirements, ranking them based on importance, and then using decision analysis to evaluate vendor proposals against the criteria list. The acceptance/evaluation criteria are used to assess the proposals, and vendor assessment is done to determine which vendor has the most points based on the criteria.Rate this question:
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- 17.
If a BA was trying to understand how a major change to a process impacted the organization and they were trying to identify the reinforcing feedback loops and understand how the system adapted to external pressures and changes, the BA would be using which technique:
- A.
Decision Analysis.
- B.
Systems Thinking.
- C.
Problem Solving.
- D.
Learning.
Correct Answer
B. Systems Thinking.Explanation
Systems Thinking is the correct answer because it is a technique that helps in understanding the interconnections and relationships between different components of a system. In this scenario, the BA is trying to understand how a major change in a process impacted the organization, which requires analyzing the feedback loops and how the system adapts to external pressures and changes. Systems Thinking allows the BA to consider the bigger picture and identify the complex interactions within the system to gain a holistic understanding of the situation. Decision Analysis, Problem Solving, and Learning are not specifically focused on understanding the system as a whole.Rate this question:
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- 18.
Which output(s) is/are produced from conducting feasibility studies?
- A.
Solution approach.
- B.
Recommendation on feasibility of solution.
- C.
Market surveys, analytic hierarchy process, and benchmarking results.
- D.
Benchmarking results and feasibility recommendation.
Correct Answer
A. Solution approach.Explanation
Feasibility studies are conducted to evaluate the practicality and viability of a proposed solution. The solution approach is an output of conducting feasibility studies as it involves identifying and analyzing potential solutions to a problem. This output helps in determining the most suitable solution for implementation. The other options mentioned, such as recommendation on feasibility of solution, market surveys, analytic hierarchy process, and benchmarking results, may also be part of the feasibility study process, but the solution approach is the primary output directly related to the study.Rate this question:
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- 19.
Which of the following techniques is used to create transition requirements?
- A.
SWOT analysis.
- B.
Customer survey.
- C.
Data modeling.
- D.
Fishbone diagrams.
Correct Answer
C. Data modeling.Explanation
Data modeling is a technique used to create transition requirements. It involves creating a visual representation of the data requirements for a system or process. This helps in understanding the current state of the data and identifying any gaps or inconsistencies that need to be addressed during the transition. By analyzing the data model, organizations can determine how the data needs to be transformed or migrated to meet the requirements of the new system or process. This technique ensures that the transition is smooth and the data is accurately transferred to the new environment.Rate this question:
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- 20.
Jerry is working on a new product idea for his department. He needs to find out what his co-workers think about the potential new product. What technique should Jerry use to gather his co-workers' information?
- A.
Brainstorming session.
- B.
Impact analysis.
- C.
Focus group.
- D.
Inspection.
Correct Answer
C. Focus group.Explanation
Jerry should use a focus group to gather his co-workers' information. A focus group is a technique where a small group of individuals are brought together to discuss and provide feedback on a specific topic or product. In this case, Jerry wants to gather his co-workers' thoughts on his new product idea, so a focus group would be the most appropriate method for him to gather their information.Rate this question:
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- 21.
Ralph is working with his stakeholders and receives the following requirement: 'The Impact system must be used to calculate the rejected claims.' Ralph questioned the stakeholders about that requirement and whether it truly met their needs. They replied 'No, it does not, but Senior Management has made the decision so we have to live with it.' What best describes this statement?
- A.
An assumption.
- B.
A constraint.
- C.
A risk.
- D.
An issue.
Correct Answer
B. A constraint.Explanation
This statement best describes a constraint. A constraint is a limitation or restriction that is imposed on a project or its stakeholders. In this scenario, the stakeholders acknowledge that the requirement does not meet their needs, but they are constrained by the decision made by Senior Management. They have to accept and work within this limitation, even though it may not be ideal for their purposes.Rate this question:
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- 22.
Christina is working with a business owner who wants to take the organization in a new direction. He tells her that his instincts have been right in the past, and he is certain that this new initiative is the right thing for the company. Christina recommends that she perform a feasibility study. He reluctantly agrees. Christina proceeds. What technique does she use and which task is it associated with?
- A.
Feasibility analysis (technique) and define business case (task).
- B.
Alternatives Generation (technique) and determine solution approach (task).
- C.
Current Capability Analysis (technique) and assess capability gaps (task).
- D.
Feasibility analysis (technique) and determine solution approach (task).
Correct Answer
D. Feasibility analysis (technique) and determine solution approach (task).Explanation
Christina recommends performing a feasibility study, which involves conducting a feasibility analysis. This technique helps assess the viability and practicality of the new initiative. Additionally, Christina is tasked with determining the solution approach, which aligns with the objective of a feasibility study to evaluate different options and determine the best course of action. Therefore, the correct answer is Feasibility analysis (technique) and determine solution approach (task).Rate this question:
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- 23.
Jeff was feeling good about the requirements he had elicited and analyzed for his project to develop a new reporting system. He was conducting a major walk-through with his SMEs that included the project sponsor. The sponsor exclaimed I never agreed to all this! about a complicated report that involved several entities and attributes, and extensive interfaces to process the report criteria. What activity had Jeff neglected to do, and which technique would have helped him avoid the problem?
- A.
Jeff apparently did not understand who was supposed to approve his requirements. A structured walkthrough would have helped.
- B.
Jeff apparently did not understand the roles he needed to have in place in order to conduct a requirements review. Conduct Stakeholder Analysis would have helped.
- C.
Jeff waited too long to seek the sponsor's approval. A RACI matrix would have helped.
- D.
Jeff failed to adequately analyze and categorize his stakeholders, particularly who was authorized to approve requirements. Acceptance and Evaluation Criteria Definition would have helped.
Correct Answer
D. Jeff failed to adequately analyze and categorize his stakeholders, particularly who was authorized to approve requirements. Acceptance and Evaluation Criteria Definition would have helped.Explanation
Jeff failed to adequately analyze and categorize his stakeholders, particularly who was authorized to approve requirements. Acceptance and Evaluation Criteria Definition would have helped. By defining the acceptance and evaluation criteria, Jeff would have been able to clearly identify the stakeholders who needed to be involved in the approval process. This would have ensured that the project sponsor was aware of and agreed to all the requirements, avoiding any misunderstandings or disagreements during the walk-through.Rate this question:
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- 24.
Conflict and issue management is an element for which task?
- A.
Conduct requirements elicitation activity.
- B.
Communicate requirements.
- C.
Validate requirements.
- D.
Manage solution scope and requirements.
Correct Answer
D. Manage solution scope and requirements.Explanation
Conflict and issue management is an element for managing solution scope and requirements. This involves identifying and resolving conflicts or issues that may arise during the process of managing the scope and requirements of a solution. It ensures that any conflicts or issues are addressed effectively to ensure the successful delivery of the solution.Rate this question:
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- 25.
Joseph is working on a small project and it seems that the requirements and subsequent solution could be obvious. However, Joseph really wants to challenge his stakeholders to ensure that the current business thinking and processes are in line with the requirements and subsequent solution. What is Joseph trying to do?
- A.
Decision analysis.
- B.
Problem analysis.
- C.
Solution scope analysis.
- D.
Root cause analysis.
Correct Answer
D. Root cause analysis.Explanation
Joseph is trying to challenge his stakeholders to ensure that the current business thinking and processes are in line with the requirements and subsequent solution. This indicates that Joseph is trying to identify the underlying causes of any issues or problems that may exist. Root cause analysis involves digging deeper to identify the root causes of problems or challenges, rather than just addressing the symptoms. By conducting a root cause analysis, Joseph can identify any gaps or misalignments in the current business thinking and processes, and make necessary adjustments to ensure that the requirements and subsequent solution are in line.Rate this question:
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- 26.
Ginger is a BA working in a large financial institution in the investment area. A new regulation has been passed that will force a change in the related business process as well as the associated software. The business area Ginger’s been working with doesn’t understand why Ginger doesn’t simply ask the IT area to make a change in the software. She replies that first, she needs to understand the business need. What is a business need?
- A.
A statement of the project objective.
- B.
A statement of the business objective.
- C.
The definition of the required change to the organizational systems or capabilities.
- D.
A definition of why the change is required.
Correct Answer
D. A definition of why the change is required.Explanation
A business need refers to the reason or justification for a change in the organizational systems or capabilities. It provides an explanation for why the change is necessary and helps in understanding the underlying purpose or problem that needs to be addressed. It is different from a statement of the project objective or business objective, as it focuses on the reason behind the change rather than the desired outcome.Rate this question:
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- 27.
Brad is a BA working with a group of stakeholders on the requirements for a new logistics system for a transportation company. When the project began, the business subject matter experts informed Brad that there was no reason to do any business analysis since they had already picked out a software package. Brad convinced them to move forward with the requirements, frequently comparing them to the features and functions of the software package in question. Which task is Brad completing?
- A.
Assess Solution Scope.
- B.
Assess Proposed Solution.
- C.
Assess Organizational Readiness.
- D.
Assess Solution Capabilities.
Correct Answer
B. Assess Proposed Solution.Explanation
Brad is completing the task of Assessing the Proposed Solution. He is comparing the requirements for the new logistics system with the features and functions of the software package that the stakeholders have already chosen. This task involves evaluating whether the proposed solution meets the business needs and requirements.Rate this question:
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- 28.
Your organization has announced an initiative to streamline accounts payable processes in all its divisions. You are a BA assigned to analyze current business processes and recommend one process for all divisions. Which of the following are you LEAST likely to do?
- A.
Map the current processes in all the divisions and eliminate redundancy.
- B.
Simplify manual processes by increasing the complexity of system interfaces.
- C.
Recommend a new process to Increase consistency of behavior
- D.
Improve access to information
Correct Answer
B. Simplify manual processes by increasing the complexity of system interfaces.Explanation
The answer is "Simplify manual processes by increasing the complexity of system interfaces." This is the least likely action because the goal of the initiative is to streamline accounts payable processes, which means simplifying and making them more efficient. Increasing the complexity of system interfaces would only add more complications and hinder the streamlining efforts.Rate this question:
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- 29.
Which of the following techniques would best help in visually uncovering interface requirements quickly and early in the analysis process:
- A.
Activity Diagrams.
- B.
Prototyping
- C.
Entity Relationship Diagrams.
- D.
Use Cases.
Correct Answer
B. PrototypingExplanation
Prototyping would best help in visually uncovering interface requirements quickly and early in the analysis process. Prototyping involves creating a working model of the interface, allowing stakeholders to interact with it and provide feedback. This helps in understanding the requirements and identifying any potential issues or improvements before the final development stage. Activity diagrams, entity relationship diagrams, and use cases are also useful techniques in requirements analysis, but they may not provide the same level of visual and interactive exploration as prototyping.Rate this question:
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- 30.
Duchesne Enterprises is a highly competitive marketing and research firm that works with third-party vendors frequently. It is not uncommon that multiple business analysts can be working on RFPs with multiple vendors for the same project in order to speed up the selection process. Julianne put together an RFP with her vendor and her recommendation was that the company go with the vendor she selected. However, they chose Marc's RFP that was three times longer than Julianne's RFP and twice as expensive! She felt she had a solid approach to her RFP that outlined the business strategy, business architecture, constraints, budget, solution, and requirements. Her questions were to the point with firm yes/no answers so she had a good idea of what the vendor could do. She used the company RFP form. She had legal and regulatory information covered. What could be the reason that Julianne's RFP was not selected?
- A.
The company likes Marc better. He has a proven track record
- B.
Julianne did not present an RFP - she presented an RFQ.
- C.
Julianne should not have used yes/no close-ended questions. She should have used open-ended questions.
- D.
Julianne let the company RFP form limit her ability to gather information about the vendor.
Correct Answer
C. Julianne should not have used yes/no close-ended questions. She should have used open-ended questions.Explanation
Julianne's RFP was not selected because she used yes/no close-ended questions instead of open-ended questions. Open-ended questions allow for more detailed and comprehensive responses, providing a deeper understanding of the vendor's capabilities and potential solutions. Yes/no questions limit the vendor's ability to provide additional information or elaborate on their expertise, which may have been crucial in the selection process. By using open-ended questions, Julianne could have gathered more detailed insights and made a stronger case for her vendor's selection.Rate this question:
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- 31.
Zach is a BA working on a new process and new software. The solution has been built and Zach is reviewing it to ensure it meets the business need. His analysis has uncovered several critical defects. He has discussed the defects with the affected stakeholders and together they have assigned a severity level. One defect was severe enough that Zach investigated ways to lessen its impact on the stakeholder group. What process did Zach perform and what outputs were produced
- A.
Verify solution (task). Identified defects, solution verification assessment, and transition requirements (outputs).
- B.
Validate solution (tasks). Identified defects, mitigating actions, and solution validation assessment (outputs).
- C.
Define transition requirements (task). Transition requirements (output).
- D.
Validate requirements (task). Requirements [validated] (output).
Correct Answer
B. Validate solution (tasks). Identified defects, mitigating actions, and solution validation assessment (outputs).Explanation
Zach performed the process of validating the solution. During this process, he identified several defects and also took mitigating actions to lessen the impact of one severe defect on the stakeholder group. The outputs of this process were the identified defects, the mitigating actions taken, and a solution validation assessment.Rate this question:
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- 32.
Which of the following statements best describes how requirements may be allocated?
- A.
Requirements are always allocated to a specific release.
- B.
Requirements must be allocated by components of the Enterprise Architreectu
- C.
Requirements can be allocated by job function, organizational units or releases.
- D.
Requirements are allocated as they are verified by stakeholders.
Correct Answer
C. Requirements can be allocated by job function, organizational units or releases.Explanation
Requirements can be allocated by job function, organizational units, or releases. This means that requirements can be assigned based on the specific roles or responsibilities within an organization, the different departments or units within the organization, or the different releases or iterations of a project. This allows for a more efficient and effective allocation of requirements, ensuring that they are appropriately assigned to the relevant parties and milestones.Rate this question:
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- 33.
What technique might be used to help familiarize the project team with the existing solution scope?
- A.
Context scope diagram.
- B.
Requirements workshop.
- C.
Structured walkthrough
- D.
Brainstorming.
Correct Answer
B. Requirements workshop.Explanation
A requirements workshop is a collaborative session where the project team gathers to discuss and analyze the project requirements. This technique is used to familiarize the team with the existing solution scope by allowing them to actively participate in the discussion, ask questions, and gain a deeper understanding of the requirements. It provides an opportunity for team members to share their knowledge, clarify any ambiguities, and ensure that everyone is on the same page regarding the project scope. This helps in minimizing misunderstandings, aligning expectations, and enhancing the overall project understanding.Rate this question:
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- 34.
Rahul is a BA working in a financial institution. A new regulation will force some changes in one of the software applications he works with as well as the associated business process. He wants to spend time understanding the limitations of the current system and business process. He is told by the business owner that since this the change is regulatory, there is no need for this analysis or for a new project. Rahul responds that understanding the current situations will:
- A.
Uncover gaps in the data to ensure that the changes in the regulation are accommodated in the software and that appropriate alternative solutions can be explored, affected stakeholders can be consulted, and the solution approaches can be evaluated.
- B.
Uncover gaps in the business process to ensure that changes in the regulation are accommodated in both the application and the business process and that appropriate alternative solutions can be explored, affected stakeholders can be consulted, and .the solution approaches can be evaluated
- C.
Help understand the business need so that appropriate alternative solutions can be explored, affected stakeholders can be consulted, and .the solution approaches can be evaluated
- D.
Help the compliance officer to enforce the new regulation, as well as for audit purposes to encourage compliance with the regulation.
Correct Answer
C. Help understand the business need so that appropriate alternative solutions can be explored, affected stakeholders can be consulted, and .the solution approaches can be evaluatedExplanation
Understanding the current situation will help Rahul understand the business need, allowing him to explore appropriate alternative solutions, consult with affected stakeholders, and evaluate potential solution approaches. This analysis is necessary to ensure that any changes in the regulation are accommodated in both the software application and the associated business process. It will also help identify any gaps in the data or business process that need to be addressed to comply with the new regulation. By understanding the business need, Rahul can effectively enforce the new regulation and encourage compliance for audit purposes.Rate this question:
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- 35.
Which technique are you LEAST likely to use when packaging requirements?
- A.
Structured walkthrough.
- B.
Requirements documentation
- C.
Request for information (RFI).
- D.
Request for proposal (RFP).
Correct Answer
A. Structured walkthrough.Explanation
A structured walkthrough is a technique used to review and validate requirements with stakeholders. It involves a systematic and interactive process where the requirements are presented and discussed in detail, allowing for feedback and clarification. This technique is commonly used to ensure that the requirements are complete, accurate, and meet the needs of the stakeholders. However, when it comes to packaging requirements, a structured walkthrough is least likely to be used. Packaging requirements typically involve organizing and presenting the requirements in a way that is easily understandable and accessible to the stakeholders. This may involve creating documentation, using templates, or utilizing specific packaging techniques. Therefore, while requirements documentation, RFI, and RFP are commonly used for packaging requirements, a structured walkthrough is not typically used for this purpose.Rate this question:
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- 36.
The purpose of the Feasibility Study is:
- A.
To determine whether and how each option can provide an expected business benefit to meet the business need.
- B.
To build the foundation of a work breakdown structure.
- C.
To describe the justification for the project in terms of the value added to the business.
- D.
To conceptualize and design the recommended solution in enough detail to build a Business Case, conduct an initial risk assessment and propose a new project for portfolio management.
Correct Answer
A. To determine whether and how each option can provide an expected business benefit to meet the business need.Explanation
The purpose of a feasibility study is to assess the viability of different options and determine how each option can contribute to meeting the business's needs and objectives. It involves evaluating the potential benefits and risks associated with each option and determining whether it aligns with the business's goals. This helps in making informed decisions about which option to pursue and how to maximize the expected business benefits.Rate this question:
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- 37.
You have completed the Requirements Management Plan, Stakeholder List, and reviewed the Organizational Process Assets. You have prepared for and conducted a workshop to gather requirements. What are the typical next steps that you would follow?
- A.
Document your elicitation results and organize them into requirements.
- B.
Send meeting notes out to all attendees and update the requirements management plan.
- C.
Document the results from the workshop and validate that the requirements match the stakeholder's understanding of the problem and needs.
- D.
Confirm your elicitation results and communicate as appropriate
Correct Answer
C. Document the results from the workshop and validate that the requirements match the stakeholder's understanding of the problem and needs.Explanation
After conducting the workshop to gather requirements, the typical next step would be to document the results from the workshop and validate that the requirements match the stakeholder's understanding of the problem and needs. This ensures that the gathered requirements accurately reflect what the stakeholders expect and need from the project. It helps to avoid any misunderstandings or discrepancies in the requirements.Rate this question:
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- 38.
Gracie owns a small office building. She recently changed cleaning services to reduce expenses. During the first week of the new service, she discovered that it meant a change in the process for and the frequency of cleaning the bathrooms, as well as a change in the way tenants handled their trash. Since making the change, Gracie has received more complaints about the new cleaning service than she had the prior three months total. What techniques might have helped Gracie with this change?
- A.
Current capability analysis and benchmarking.
- B.
Define solution scope and alternative generation.
- C.
SWOT analysis and problem and vision statement.
- D.
Scope modeling and implementation analysis.
Correct Answer
C. SWOT analysis and problem and vision statement.Explanation
Gracie could have benefited from conducting a SWOT analysis to identify the strengths, weaknesses, opportunities, and threats associated with the new cleaning service. This would have allowed her to assess the potential risks and challenges that may arise from the change. Additionally, creating a problem and vision statement would have helped Gracie clearly define the issues and goals related to the new service, enabling her to communicate and address them effectively. These techniques would have provided Gracie with a comprehensive understanding of the situation and guided her in making informed decisions to mitigate the complaints and improve the cleaning service.Rate this question:
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- 39.
Elisabeth has been asked to define a business case for a new initiative involving selling live plants in a specialty retail store. As part of the work, she defined the business need and developed a list of required capabilities. What tasks use both the business need and the required capabilities?
- A.
Determine solution approach, define solution scope, and define assumptions and constraints
- B.
Define solution scope, verify requirements, and prioritize requirements.
- C.
Plan business analysis approach, prepare for elicitation, and determine solution approach.
- D.
Define solution scope, verify requirements, and conduct stakeholder analysis.
Correct Answer
B. Define solution scope, verify requirements, and prioritize requirements. -
- 40.
Leo is a BA working in a financial institution. The organization has not had success in implementing commercial software. Every time a package has been bought, there is much discussion about the need to customize it and the associated costs of maintaining the software internally whenever a new upgrade is installed. Leo is torn between recommending the commercial software package and building the software. He is about to generate alternatives, but before he can do so, he must have:
- A.
The scope of the solution and the business need.
- B.
A business case and the business need.
- C.
The required capabilities and the business need.
- D.
The scope of the solution and organizational process assets.
Correct Answer
C. The required capabilities and the business need. -
- 41.
Your organization has brought in a new requirements management tool. Some of the BAs find it difficult to learn. You have used a different tool in a previous organization, but you find that you can easily track changes to the requirements with this tool as well. You are demonstrating which underlying competency?
- A.
Industry knowledge
- B.
Personal organization
- C.
Specialized application
- D.
Problem-solving
Correct Answer
C. Specialized applicationExplanation
The correct answer is "Specialized application" because the individual in the scenario is able to easily track changes to requirements using the new requirements management tool. This suggests that they have a high level of proficiency and familiarity with using specialized applications for their work.Rate this question:
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- 42.
Sofia is a BA who has just helped a business owner define a business need relating to a new service that her company wants to offer. The company is expecting this new service to increase revenues, increase market share, and reduce customer complaints. She has begun the task of defining the business case but realizes that she has no idea of the business and technical ramifications or magnitude of the effort. She realizes she needs to step back and complete which task/element/technique next?
- A.
Define solution scope, and do a risk assessment and risk analysis.
- B.
Determine solution approach, conduct alternative generation, and do document analysis.
- C.
Define the problem or vision statement, document dependencies, and do interface analysis
- D.
Assess capability gaps, conduct current capability analysis, and do document analysis
Correct Answer
D. Assess capability gaps, conduct current capability analysis, and do document analysis -
- 43.
As the solution is built and available for testing, the BA's role involves supporting testing activities. Which is an example of this task:
- A.
Communicate requirements.
- B.
Define technical requirements.
- C.
Ensuring that the project plan includes time for testing.
- D.
Provide a summary of brainstorming activities that have been documented
Correct Answer
A. Communicate requirements.Explanation
The BA's role involves supporting testing activities, which includes communicating requirements to the testing team. This is important because the testing team needs to understand the requirements in order to effectively test the solution. By communicating the requirements, the BA ensures that the testing team has the necessary information to carry out their testing activities. This helps to ensure that the solution is thoroughly tested and meets the desired outcomes.Rate this question:
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- 44.
Verifying requirements means:
- A.
Formal inspections
- B.
Comparing against quality standards
- C.
Facilitating a workshop among key SMEs to ensure requirements are correct.
- D.
Repairing defects.
Correct Answer
B. Comparing against quality standardsExplanation
Verifying requirements involves evaluating them against established quality standards to ensure that they meet the desired criteria. This process includes assessing whether the requirements are complete, accurate, feasible, and aligned with the project objectives. By comparing the requirements against quality standards, organizations can ensure that they are of high quality and meet the necessary criteria for successful implementation. This helps to identify any gaps or inconsistencies in the requirements and allows for necessary adjustments or improvements to be made before moving forward with the project.Rate this question:
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- 45.
An output of the solution assessment and validation includes:
- A.
Organization's usability standards.
- B.
Prioritized, approved business requirements.
- C.
Transition requirements
- D.
Alternate solutions.
Correct Answer
C. Transition requirementsExplanation
The output of the solution assessment and validation includes transition requirements. Transition requirements refer to the specific actions and steps needed to smoothly transition from the current state to the desired future state of the solution. These requirements may include training plans, change management strategies, data migration plans, and any other activities necessary for the successful implementation and adoption of the solution.Rate this question:
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- 46.
You are working on a project to implement enterprise software. You are considering a custom solution as well as a COTS package, Which types of requirements would you be assessing to see how well they match the proposed solution?
- A.
Business and non-functional.
- B.
Stakeholder and solution.
- C.
Functional, non-functional, and transition.
- D.
Business, functional, and non-functional.
Correct Answer
B. Stakeholder and solution.Explanation
The correct answer is "Stakeholder and solution". When considering a custom solution or a COTS package for implementing enterprise software, it is important to assess the requirements related to stakeholders and the proposed solution. Stakeholder requirements involve understanding the needs and expectations of the individuals or groups who will be impacted by the software. Solution requirements involve evaluating how well the proposed solution aligns with the overall project goals and objectives. Assessing these requirements helps in determining the suitability and fit of the solution for the project.Rate this question:
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- 47.
Your team is having trouble determining the business need for a project. Requirements were elicited and refined, but the stakeholders are still conflicted about the business need. Which statement best describes the situation?
- A.
Eliciting of requirements did not include the project sponsor.
- B.
Stated requirements must reflect actual business requirements as opposed to describing solutions.
- C.
Enterprise architecture is too complex for the solution to be realized.
- D.
The enterprise culture just isn't ready for a formal business analysis approach. An organizational assessment should be conducted
Correct Answer
B. Stated requirements must reflect actual business requirements as opposed to describing solutions.Explanation
The given answer suggests that the problem lies in the fact that the stated requirements do not accurately represent the actual business requirements. This means that the requirements that were elicited and refined do not align with what the stakeholders actually need for the project. The team needs to go back and ensure that the requirements are focused on addressing the business needs rather than describing specific solutions.Rate this question:
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- 48.
Which of the following is NOT a disadvantage of benchmarking?
- A.
Time consuming
- B.
Cannot produce innovative solutions.
- C.
Lack of staff expertise
- D.
Contractual obligations may present a problem.
Correct Answer
D. Contractual obligations may present a problem.Explanation
Benchmarking is a process used to compare an organization's performance against industry best practices. It helps identify areas for improvement and set performance goals. While benchmarking has several disadvantages, such as being time-consuming, lacking staff expertise, and not producing innovative solutions, contractual obligations do not present a problem. This means that contractual obligations do not hinder the benchmarking process or limit its effectiveness.Rate this question:
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- 49.
The purpose of finding and modeling entities/classes in requirements is to:
- A.
Document the data characteristics which will become the columns or fields in a database.
- B.
Document the business concepts that will be the basis for Use Cases that involve data.
- C.
Document the business objects that will contain data characteristics.
- D.
Be used mainly for database design, because entities or classes do not belong in requirements documentation.
Correct Answer
C. Document the business objects that will contain data characteristics.Explanation
The purpose of finding and modeling entities/classes in requirements is to document the business objects that will contain data characteristics. This involves identifying and defining the different entities or classes that are relevant to the business domain and specifying their attributes and relationships. By doing so, the requirements documentation captures the structure and behavior of the business objects, providing a clear understanding of how data will be organized and manipulated within the system. This information is valuable for designing and developing the software solution.Rate this question:
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Current Version
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Mar 22, 2023Quiz Edited by
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Aug 21, 2011Quiz Created by
Umarsingh
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