Problem Solving Quiz

The given correct answer is "True". This means that it is important to ensure that the probable root cause(s) align with the problem description(s) and have the correct OPCA (Output, Pathway, Connection, & Activity) chosen. In other words, the statement is affirming the importance of accurately identifying and addressing the root cause(s) of a problem by ensuring they are aligned with the problem description and the appropriate OPCA is chosen.

When proposing a countermeasure, it is important to consider the specific action that will be taken and how it will be validated through experimentation. This means that the proposed solution should be tested and evaluated to determine its effectiveness in addressing the problem or issue at hand. This process of experimentation helps to ensure that the countermeasure is indeed effective and can be implemented with confidence. Therefore, the statement "True" is correct as it emphasizes the importance of validating the proposed action through experimentation.

The given statement is true. A Fishbone Diagram, also known as a cause-and-effect diagram or Ishikawa diagram, is a visual tool used to identify the possible causes of a problem. It helps in organizing and analyzing the various factors that can contribute to the problem, allowing for a systematic approach to problem-solving. By identifying the root causes, the Fishbone Diagram helps in developing effective solutions to address the problem. Therefore, it can be concluded that the goal of a Fishbone Diagram is indeed to solve a problem.

The statement is stating that not all Pre-Specifications require an Embedded Test, but if there is an Embedded Test, it must have an Escalation. In other words, while an Embedded Test is not always necessary, if it is included, it must be accompanied by an Escalation. Therefore, the answer is true.

You should ALWAYS verify your Probable Root Cause with data

The correct answer is to make the problem statement clear to everyone, so the team will understand the description next week. This answer aligns with the goal of writing a problem description, which is to ensure that everyone on the team understands the problem. By making the problem statement clear, the team will be able to grasp the description even after a week has passed. This is important for effective communication and collaboration within the team.

When determining the Probable Root Cause on a Countermeasure Worksheet, the recommended method to use is the Five Why Method. This method involves asking "why" multiple times, typically five times, to identify the underlying cause of a problem. The number of times is not a strict rule, but a guideline to ensure that you dig deep enough to uncover the true root cause(s) of the issue.

The correct answer is "Go & See". In the Five Why Method, it is important to gather accurate information about the situation by directly observing the activity at the actual location. By physically going to the place where the problem occurred, one can witness the situation firsthand and gather relevant data to analyze and understand the root cause of the problem. This allows for a more accurate and comprehensive analysis, leading to effective problem-solving and decision-making.

The elements of a Proposed Countermeasure include responsibility defined, action aligned to Process Design Category, process level clear, addresses probable root cause, and leads to the problem being solved. These elements ensure that there is a clear understanding of who is responsible for implementing the countermeasure, that the action taken is aligned with the overall process design, that the countermeasure is targeted at the appropriate process level, that it addresses the probable root cause of the problem, and that it ultimately leads to the problem being solved.

The Fishbone Diagram is a problem-solving tool that helps identify potential causes of a problem or issue. It is also known as the Ishikawa diagram or cause-and-effect diagram. The main categories, or "bones," of the Fishbone Diagram are Machine, Method, Human, Environment, and Measurement. These categories represent different aspects that can contribute to a problem. By considering each of these categories, one can systematically analyze and identify potential causes, leading to effective problem-solving and improvement strategies.

The given answer includes the methods of "Hold," "Tape," "Clamp," "Bolt," and "Weld" as the 5 methods to do rapid low-cost trials. These methods suggest using simple and easily accessible tools and materials to quickly assemble and test prototypes or trial versions of a product or system. These methods are cost-effective and can be used to evaluate the feasibility and functionality of an idea or design before investing in more expensive and time-consuming production processes.

The correct answer is to assign OPCA (Output, Pathway, Connection, & Activity), assign Process Design Category, and align Process Design Categories to Problem Descriptions and Probable Root Causes. These steps are necessary when developing countermeasures to address a problem. Assigning OPCA helps identify the specific output, pathway, connection, and activity that need to be addressed. Assigning Process Design Category helps categorize the problem and identify appropriate solutions. Aligning Process Design Categories to Problem Descriptions and Probable Root Causes ensures that the countermeasures are targeted and effective. Waiting for someone else to come up with a countermeasure is not a recommended step in the process.

When selecting a countermeasure, it is important to consider various factors such as safety, quality, cost, delivery, morale, and environment. Countermeasures are actions or strategies implemented to address and prevent problems or risks. Therefore, it is crucial to choose a countermeasure that not only effectively addresses the issue but also ensures the safety of individuals involved, maintains high quality standards, is cost-effective, meets delivery requirements, boosts morale, and minimizes negative impacts on the environment. Considering these factors helps in selecting the most suitable countermeasure that effectively addresses the problem while considering the overall well-being and sustainability of the organization.

The correct answer includes various methods of sharing knowledge such as SWI (Safe Work Instruction), AAR (After Action Review), Pre-job Brief, Meetings and Workshops, Email, DTE Daily, and A3. These methods cover a range of communication channels and formats, including written instructions (SWI), reflective discussions (AAR), pre-task briefings (Pre-job Brief), group interactions (Meetings and Workshops), electronic correspondence (Email), daily reports (DTE Daily), and structured problem-solving tools (A3). By utilizing these different ways of sharing knowledge, individuals and teams can effectively exchange information, insights, and best practices to enhance performance and prevent errors.