Teen Secret Shopper Quiz

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| By Zippys
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Quizzes Created: 1 | Total Attempts: 137
Questions: 10 | Attempts: 137

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Teen Secret Shopper Quiz - Quiz


Just to ensure that you understood the process of the Teen Shopper Program, there are a few questions for you to answer.


Questions and Answers
  • 1. 

    When are shops due? 

    • A.

      2 days after the visit

    • B.

      5 days after the visit

    • C.

      7 days after the visit

    • D.

      Before the end of the month

    Correct Answer
    A. 2 days after the visit
    Explanation
    The correct answer is "2 days after the visit" because it implies that the shops are expected to be completed within 2 days after the visit.

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  • 2. 

    What is the last day of the month to complete a shop? 

    • A.

      Last day of the month

    • B.

      25th of the month

    • C.

      22nd of the month

    • D.

      None of the above

    Correct Answer
    C. 22nd of the month
    Explanation
    The correct answer is 22nd of the month. This means that the last day of the month to complete a shop is the 22nd.

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  • 3. 

    True/False: It is okay to just order a drink when performing a shop. 

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Ordering just a drink when performing a shop is not okay because a shop typically involves purchasing items or products. Ordering only a drink would not fulfill the purpose of a shop, which is to buy goods or services.

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  • 4. 

    Yes/No: Is it okay to have your Mom or little brother pick up the order? 

    • A.

      Yes

    • B.

      No

    Correct Answer
    B. No
    Explanation
    It is not okay to have your Mom or little brother pick up the order because they may not have the necessary authorization or identification to collect the order on your behalf. It is generally recommended to have the person who placed the order or someone designated by them to pick it up to ensure a smooth and secure transaction.

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  • 5. 

    How many shops may you select per month? 

    • A.

      No limit

    • B.

      3 shops

    • C.

      5 shops

    • D.

      7 shops

    Correct Answer
    B. 3 shops
    Explanation
    You may select a maximum of 3 shops per month.

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  • 6. 

    True/False: If I cannot complete a shop I need to contact Customer Service. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    If the question is asking whether or not it is necessary to contact Customer Service when unable to complete a shop, then the correct answer would be true. This means that if a person is unable to finish a shop for any reason, they should reach out to Customer Service for assistance or guidance.

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  • 7. 

    True/False: When “AND” is included in a question, all parts of the question must be met to answer “yes”.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    When "AND" is included in a question, it means that all the conditions or criteria mentioned in the question must be satisfied in order to answer "yes". In other words, if any part of the question is not met, the answer would be "no". Therefore, the statement "True" is correct as it accurately reflects the requirement of meeting all parts of the question to answer "yes".

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  • 8. 

    Which is an example of Suggestive Selling? 

    • A.

      Anything else?

    • B.

      Would you like anything from the backery?

    • C.

      Would you like a Napple?

    • D.

      None of these are examples of Suggestive Selling

    Correct Answer
    C. Would you like a Napple?
    Explanation
    The correct answer is "Would you like a Napple?" This is an example of suggestive selling because it is offering an additional item (a Napple) to the customer, implying that they might want to purchase it along with their other items.

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  • 9. 

    Which is an inappropriate description of a worker?

    • A.

      Female/Hawaiian/20s

    • B.

      Male/Short/Big Nose

    • C.

      Male/Aloha Shirt/Black Hair

    • D.

      Female/Short Brown Hair/Aloha Shirt

    Correct Answer
    B. Male/Short/Big Nose
    Explanation
    This question is asking for an inappropriate description of a worker. The answer "Male/Short/Big Nose" is inappropriate because it focuses on physical attributes that have no relevance to a person's ability to perform their job. Describing someone based on their physical appearance, such as height or nose size, is discriminatory and unprofessional. It is important to focus on a person's qualifications, skills, and experience rather than their physical attributes when describing a worker.

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  • 10. 

    True/False: It is okay for me to tell a worker that I am a Secret Shopper. 

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    It is not okay for a secret shopper to tell a worker that they are a secret shopper. This is because the purpose of secret shopping is to assess the worker's performance and behavior without their knowledge. If the worker knows they are being observed, it may affect their behavior and the accuracy of the assessment. Therefore, it is important for secret shoppers to maintain their anonymity to ensure unbiased evaluations.

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  • Current Version
  • May 01, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • May 05, 2010
    Quiz Created by
    Zippys
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