Apple care Crash Course - Exam One

  • CompTIA A+
  • Apple Certified Support Professional (ACSP)
Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By UTPtesting
U
UTPtesting
Community Contributor
Quizzes Created: 2 | Total Attempts: 4,324
| Attempts: 169 | Questions: 20
Please wait...
Question 1 / 20
0 %
0/100
Score 0/100
1. In a default installation of Mac OS X, which user accounts can run the sudo command?

Explanation

In a default installation of Mac OS X, the sudo command can be run by user accounts that are defined as members of the admin group. This means that only users who have been granted administrative privileges can use the sudo command to perform tasks that require elevated permissions.

Submit
Please wait...
About This Quiz
Apple care Crash Course - Exam One - Quiz

Test one covers the following topics:
- Installation and Configuration
- User Accounts
- Command Line and Automation

Tell us your name to personalize your report, certificate & get on the leaderboard!
2. Review the screenshots of the My Account pane of Accounts preferences, and a Finder window, and then answer the question below.

A Mac OS X v10.6 computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset the password?


Explanation

The correct procedure to reset Bill Sykes' password is to restart the computer from the Mac OS X Install DVD and open Reset Password from the Utilities menu. This is because when the computer is started from the Install DVD, it boots into a recovery mode where the user can access the Reset Password utility. This utility allows the user to reset the password for any user account on the computer, including Bill Sykes' account.

Submit
3. Which Mac OS X v10.6 tool can help you create a strong password?

Explanation

The Password Assistant tool, accessible from Accounts preferences in Mac OS X v10.6, can help create a strong password. This tool provides suggestions and guidelines for creating a secure password by offering options such as including numbers, special characters, and a mix of uppercase and lowercase letters. It assists users in generating passwords that are difficult to guess and helps enhance overall security.

Submit
4. Which Terminal command allows an admin user to execute a command as the root user in Mac OS X?

Explanation

The correct answer is "sudo". In Mac OS X, the "sudo" command allows an admin user to execute a command as the root user. "sudo" stands for "superuser do" and it grants temporary administrative privileges to the user, allowing them to perform tasks that require root access. By using "sudo" before a command, the admin user can execute it with the necessary permissions and authority.

Submit
5. Which of these lets you build a workflow in Mac OS X by dragging actions from a library?

Explanation

Automator is the correct answer because it is a built-in application in Mac OS X that allows users to create workflows by dragging and dropping actions from a library. It provides a simple and intuitive interface for automating tasks and creating custom workflows without the need for programming knowledge. The other options, Terminal, Services menu, and AppleScript Editor, do not have this drag-and-drop functionality for building workflows.

Submit
6. You have restarted a computer from the Mac OS X v10.6 Install DVD in order to repair its hard disk. Which procedure below will let you perform the repair?

Explanation

To repair the hard disk after restarting the computer from the Mac OS X v10.6 Install DVD, you need to open Disk Utility from the Utilities menu in the Installer application without quitting the Installer. From there, you can select the hard disk and click on the "Repair Disk" option. This procedure allows you to perform the repair without having to quit the Installer, ensuring that the repair process is uninterrupted.

Submit
7. In a default Mac OS X v10.6 file system, which of these is an absolute path to the home folder for a user account named becky?

Explanation

The correct answer is /Users/becky/. In a default Mac OS X v10.6 file system, the home folder for a user account named becky is located in the Users directory at the root level of the file system. The absolute path to this folder is /Users/becky/. The other options are not absolute paths or do not correctly specify the location of the home folder.

Submit
8.  Review the two screenshots of the contents of the /Users/admin/Downloads/ folder, and then answer the question below.

Which statement describes why the file "MyDocument.pdf" is displayed in Terminal but not in the Finder?

Explanation

The file "MyDocument.pdf" is displayed in Terminal but not in the Finder because its hidden flag is enabled. The hidden flag is a file attribute that can be set to hide a file from being displayed in the Finder. Terminal, however, can still access and display hidden files.

Submit
9. You are configuring a Mac OS X v10.6 computer that will be located in a public space. You want anyone to be able to log in and use Safari, but you do NOT want their Safari browser history to remain on the computer after users log out. Which action will let the computer function in the desired manner?

Explanation

Enabling the Guest account will allow anyone to log in and use Safari on the Mac OS X v10.6 computer. When users log out, their Safari browser history will not remain on the computer. This is because the Guest account is designed to provide temporary access to the computer without saving any user data or history.

Submit
10. Review the screenshot, and then answer the question below.

You open Terminal on your Mac OS X v10.6 computer, and see the window displayed in the screenshot above. What does the "~" indicate?

Explanation

The "~" symbol in the Terminal window indicates the current working directory. This symbol represents the user's home directory, which is the default location where the user is currently working. In this case, it suggests that the user is currently in their home directory and any commands or actions performed will be relative to this location.

Submit
11. When a user performs a default installation of Mac OS X v10.6 on a computer that has an earlier version of Mac OS X and existing user accounts, what happens?

Explanation

When a user performs a default installation of Mac OS X v10.6 on a computer that has an earlier version of Mac OS X and existing user accounts, the Installer replaces the older operating system with the Mac OS X v10.6 operating system. However, it maintains the user accounts, ensuring that all the existing user accounts are preserved during the installation process.

Submit
12. Which procedure will display a list of recently installed software updates on a Mac OS X v10.6 computer?

Explanation

The procedure that will display a list of recently installed software updates on a Mac OS X v10.6 computer is to open Software Update preferences and click Installed Software.

Submit
13. The primary role of the master password in Mac OS X v10.6 is to let you ________.

Explanation

The master password in Mac OS X v10.6 allows you to reset the password of an account that has FileVault enabled.

Submit
14. Which of these is an attribute in a user record for a Mac OS X v10.6 user account?

Explanation

In a user record for a Mac OS X v10.6 user account, the attribute that is used is the Generated Unique ID (GUID). This unique identifier is assigned to each user account and is used for various purposes such as tracking user activity, managing permissions, and ensuring data integrity. It helps in distinguishing one user account from another and is crucial for maintaining a secure and organized user management system.

Submit
15. Review the screenshot, and then answer the question below.

You perform a default installation of Mac OS X v10.6, and then create an account for Chris. The Chris account is a member of which group?

Explanation

When performing a default installation of Mac OS X v10.6 and creating an account for Chris, the Chris account is a member of the "staff" group. The "staff" group is a default group in Mac OS X that includes all regular user accounts. This group provides basic access and privileges to the user, allowing them to perform common tasks and access certain system resources.

Submit
16. When a user logs into her computer, she cannot access her login keychain. What would explain this?

Explanation

In a previous login session, the user changed her account password using the Reset Password utility on the Mac OS X v10.6 Install DVD. This would explain why she cannot access her login keychain when logging into her computer. Changing the account password using the Reset Password utility would have created a new keychain, separate from the original one, which is why she cannot access it now.

Submit
17. You enter the command rm -R /Applications/Exec.app in the default shell in a Mac OS X Terminal window. What role does the string "/Applications/Exec.app" play in this command?

Explanation

The string "/Applications/Exec.app" in the command "rm -R /Applications/Exec.app" is the argument that the command acts on. In this case, the command "rm" is used to remove a file or directory, and the argument "/Applications/Exec.app" specifies the file or directory that needs to be removed.

Submit
18. Review the four Apple System Profiler screen shots from a single Mac OS X v10.6 computer, and then answer the question below.

What version of EFI firmware is installed on the computer whose profile is shown Below?

Explanation

The given answer "MP31.006C.B05" is the version of EFI firmware installed on the computer.

Submit
19. When installing onto a blank hard disk, which of these is installed by default by the Mac OS X v10.6 Installer?

Explanation

When installing Mac OS X v10.6 onto a blank hard disk, X11 is installed by default. X11 is a software that provides a graphical environment for Unix-based systems, allowing users to run graphical applications on their Mac. It is commonly used by developers and users who need to run Unix-based software on their Mac OS.

Submit
20. A standard user enabled FileVault on his account, and did not enter a hint for his account password in Accounts preferences. Now he has lost his account password. Which procedure can an admin user follow to let this user log in again?

Explanation

The correct procedure for an admin user to let the standard user log in again is to select the standard user account at the Login window, click the Reset Password button, enter the master password, and then reset the account password. This allows the admin user to reset the password for the standard user account and provide access to the user.

Submit
View My Results

Quiz Review Timeline (Updated): Mar 21, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 29, 2010
    Quiz Created by
    UTPtesting
Cancel
  • All
    All (20)
  • Unanswered
    Unanswered ()
  • Answered
    Answered ()
In a default installation of Mac OS X, which user accounts can run the...
Review the screenshots of the My Account pane of Accounts preferences,...
Which Mac OS X v10.6 tool can help you create a strong password?
Which Terminal command allows an admin user to execute a command as...
Which of these lets you build a workflow in Mac OS X by dragging...
You have restarted a computer from the Mac OS X v10.6 Install DVD in...
In a default Mac OS X v10.6 file system, which of these is an absolute...
 Review the two screenshots of the contents of the...
You are configuring a Mac OS X v10.6 computer that will be located in...
Review the screenshot, and then answer the question below.You open...
When a user performs a default installation of Mac OS X v10.6 on a...
Which procedure will display a list of recently installed software...
The primary role of the master password in Mac OS X v10.6 is to let...
Which of these is an attribute in a user record for a Mac OS X v10.6...
Review the screenshot, and then answer the question below.You perform...
When a user logs into her computer, she cannot access her login...
You enter the command rm -R /Applications/Exec.app in the default...
Review the four Apple System Profiler screen shots from a single Mac...
When installing onto a blank hard disk, which of these is installed by...
A standard user enabled FileVault on his account, and did not enter a...
Alert!

Advertisement