Bad Service In A Restaurant - Harold

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| By RMcNeill

RMcNeill

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Quizzes Created: 9 | Total Attempts: 3,045

| Attempts: 335

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1/10 Questions

What does the waitress say when she hands in the menu to the customers? Does it show good customer service?

About This Quiz

This quiz titled 'Bad Service In A Restaurant - Harold' assesses understanding of customer service quality in a restaurant scenario. It evaluates how staff interactions, menu offerings, and service delivery impact customer experience, focusing on verbal communication and service speed.

Bad Service In A Restaurant - Harold - Quiz

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2.

What does the man order?
3.

What does the woman order? Is that Available? How does the waitress say that?
4.

Does the waitress ask about drink? Does she say it in a polite way? What drink do they order?
5.

When the woman asks for water, how does the waitress answer? Is there anything wrong with the words she says? Is there anything wrong with the way she says that?
6.

Do the customers guess that the service in the restaurant must be fast enough? Why?
7.

What else does the woman need along with her meal? Does she get them?
8.

What else does the man need along with his meal? Does he get them?
9.

Who had suggested eating in this restaurant - the man or the woman?
10.

Is the waitress's customer service poor? Why? Is it because of the words and sentences she uses in her speaking? What is wrong with her customer service?
11.

Watch the video: Bad Service in a Restaurant - Lesson 36 - English in Vancouver and then answer the questions below. https://www.youtube.com/watch?v=bk0oury3eeU

Quiz Review Timeline (Updated): Mar 22, 2023 +

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Current Version
Mar 22, 2023

Quiz Edited by
ProProfs Editorial Team
Apr 18, 2020

Quiz Created by
RMcNeill

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Bad Service In A Restaurant - Harold

What does the waitress say when she hands in the menu to the customers? Does it show good customer service?

Quiz Preview

What does the man order?

What does the woman order? Is that Available? How does the waitress say that?

Does the waitress ask about drink? Does she say it in a polite way? What drink do they order?

When the woman asks for water, how does the waitress answer? Is there anything wrong with the words she says? Is there anything wrong with the way she says that?

Do the customers guess that the service in the restaurant must be fast enough? Why?

What else does the woman need along with her meal? Does she get them?

What else does the man need along with his meal? Does he get them?

Who had suggested eating in this restaurant - the man or the woman?

Is the waitress's customer service poor? Why? Is it because of the words and sentences she uses in her speaking? What is wrong with her customer service?