Fundamentals Of Business Communication Quiz Part- VII

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Fundamentals Of Business Communication Quiz Part- VII - Quiz

This short multiple questions quiz will test your knowledge on the material covered in chapter 7.


Questions and Answers
  • 1. 

    Phase 3 of the 3x3 writing process begins with doing which of the following?

    • A.

      Writing the final draft

    • B.

      Deciding how to organize the message

    • C.

      Analyzing your audience

    • D.

      Revising the message to improve content and sentence structure

    Correct Answer
    D. Revising the message to improve content and sentence structure
    Explanation
    Phase 3 of the 3x3 writing process involves revising the message to improve content and sentence structure. This step is crucial as it allows the writer to review and make necessary changes to the content of their writing, ensuring that it is clear, concise, and effectively conveys the intended message. By revising the message, the writer can also improve the sentence structure, making it more coherent and engaging for the reader. This step helps in refining the overall quality of the writing before moving on to the final draft.

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  • 2. 

    Which of the following statements about the third phase of the writing process is most accurate?

    • A.

      A significant amount of the writer's time should be spent in this phase

    • B.

      Only expert writers expect perfection on the first try of writing a message

    • C.

      Revising should take place only at the end of the writing process

    • D.

      All of these statements are accurate

    Correct Answer
    A. A significant amount of the writer's time should be spent in this pHase
    Explanation
    The third phase of the writing process is the revision phase, where the writer reviews and makes changes to their initial draft. This phase is crucial for improving the clarity, coherence, and effectiveness of the message. Spending a significant amount of time in this phase allows the writer to carefully analyze their writing, identify areas that need improvement, and make necessary changes to enhance the overall quality of the message. Therefore, the statement "A significant amount of the writer's time should be spent in this phase" is the most accurate.

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  • 3. 

    During which phase of the writing process will Bob spend the most time to make sure her message is clear?

    • A.

      Prewriting

    • B.

      Writing

    • C.

      Revising

    • D.

      None of the above

    Correct Answer
    C. Revising
    Explanation
    During the revising phase of the writing process, Bob will spend the most time making sure his message is clear. This phase involves reviewing and reworking the content, structure, and organization of the written piece. Bob will focus on clarifying his ideas, improving the flow of the text, and ensuring that his message is effectively communicated to the reader. This phase requires careful attention to detail and may involve multiple revisions and edits to achieve clarity in the writing.

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  • 4. 

    Which of the following is not a goal of business writing?

    • A.

      Keep your writing simple

    • B.

      Use words that will impress your reader

    • C.

      Keep your writing conversational

    • D.

      All of the above are goals of business writing

    Correct Answer
    B. Use words that will impress your reader
    Explanation
    The goal of business writing is to effectively communicate information and ideas to the reader. Using words that will impress the reader may not necessarily contribute to effective communication. Instead, it may lead to confusion or misunderstanding. Therefore, using words that will impress the reader is not a goal of business writing.

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  • 5. 

    Which of the following is the best example of business writing?

    • A.

      It would be advantageous for you to enlighten your employees regarding the company’s new e-mail guidelines.

    • B.

      Please tell your employees about the company’s new e-mail guidelines.

    • C.

      You are hereby advised to inform your employees about the new e-mail guidelines that have been adopted by the company.

    • D.

      The individual referenced above must inform his or her subordinates in regard to the company’s new e-mail policy.

    Correct Answer
    B. Please tell your employees about the company’s new e-mail guidelines.
    Explanation
    The best example of business writing is "Please tell your employees about the company’s new e-mail guidelines." This option is concise, clear, and direct, using simple language to convey the message effectively. It avoids unnecessary jargon or complex sentence structures, making it more accessible and easier to understand for the intended audience.

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  • 6. 

    Which of the following is a first-person construction?

    • A.

      They realize

    • B.

      You are aware

    • C.

      The researcher found

    • D.

      I know

    Correct Answer
    D. I know
    Explanation
    The first-person construction refers to a grammatical form that indicates the speaker or writer as the subject of the sentence. In this case, "I know" is a first-person construction because it uses the pronoun "I" to indicate the speaker as the one who knows something. The other options do not use the first-person pronoun and therefore do not qualify as first-person constructions.

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  • 7. 

    Which of the following is free of opening fillers?

    • A.

      There is a reason for the reduction in sales this month.

    • B.

      It is an important part of the sales effort.

    • C.

      Place the files on the desk over there.

    • D.

      There are additional suggestions for improving productivity.

    Correct Answer
    C. Place the files on the desk over there.
    Explanation
    The correct answer is "Place the files on the desk over there." This sentence does not contain any opening fillers such as "There is" or "It is." It directly states the action of placing the files on the desk.

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  • 8. 

    The sentence The two messages you sent are exactly identical could be made more effective by eliminating a(n)

    • A.

      Compound preposition.

    • B.

      Redundancy.

    • C.

      Trite expression.

    • D.

      Opening filler.

    • E.

      Nothing

    Correct Answer
    B. Redundancy.
    Explanation
    The phrase "exactly identical" is redundant because "exactly" and "identical" convey the same meaning. Therefore, eliminating the word "exactly" would make the sentence more effective by removing the unnecessary repetition.

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  • 9. 

    Which of the following phrases is free of redundancies?

    • A.

      Essential items

    • B.

      End result

    • C.

      Mutual cooperation

    • D.

      Necessary qualifications

    Correct Answer
    A. Essential items
    Explanation
    "Essential items" is the correct answer because it does not contain any redundancies. The word "essential" already implies that the items are necessary or important, so there is no need to add any additional words to describe their importance.

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  • 10. 

    Which of the following represents the best business writing?

    • A.

      This memo is to inform you that our meeting has been changed to May 2.

    • B.

      Because of the vice president’s trip, we must postpone our meeting.

    • C.

      All employees are to assemble together in the conference room at 2 p.m.

    • D.

      In view of the fact that the vice president is absent, we must postpone the meeting.

    Correct Answer
    C. All employees are to assemble together in the conference room at 2 p.m.
    Explanation
    This answer represents the best business writing because it is concise, clear, and direct. It provides a specific instruction to all employees without unnecessary details or explanations.

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  • 11. 

    Expressions that have been used over the years and are no longer original are called

    • A.

      Noun phrases

    • B.

      Noun constructions

    • C.

      Parallel construction

    • D.

      Trite expressions

    • E.

      I don't know...

    Correct Answer
    D. Trite expressions
    Explanation
    Trite expressions refer to phrases or sayings that have been used so frequently that they have lost their originality and impact. These expressions have become clichés and lack freshness or creativity. They are often considered overused and unoriginal.

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  • 12. 

    Which of the following sentences is parallel?

    • A.

      You will be expected to inspect the document format, check all names, and the document must be proofread carefully.

    • B.

      Your job description lists these duties: answering the telephone, sending e-mail messages, and data must be collected on customers.

    • C.

      To prepare your own tax return, you may either pick up a tax-preparation paperback or a tax software program may be purchased for your computer

    • D.

      To prepare your own tax return, you may either pick up a tax preparation paperback or purchase a software program for your computer

    Correct Answer
    D. To prepare your own tax return, you may either pick up a tax preparation paperback or purchase a software program for your computer
    Explanation
    The correct answer is "To prepare your own tax return, you may either pick up a tax preparation paperback or purchase a software program for your computer". This sentence is parallel because it follows the same structure of using either/or to present two options. Both options are presented in the same format, making the sentence grammatically parallel.

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  • 13. 

    When proofreading a document, be concerned with

    • A.

      Spelling, grammar, and punctuation

    • B.

      Format

    • C.

      Names and numbers

    • D.

      All of the above

    • E.

      None of the above

    Correct Answer
    D. All of the above
    Explanation
    When proofreading a document, it is important to be concerned with spelling, grammar, and punctuation to ensure that the text is free of errors and communicates effectively. Additionally, format should be checked to ensure consistency and readability. Names and numbers should also be carefully reviewed for accuracy. Therefore, the correct answer is "All of the above" as all of these elements should be considered during the proofreading process.

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  • 14. 

    The safest way to proofread routine documents is to proofread them

    • A.

      On the computer screen

    • B.

      In WYSIWYG mode

    • C.

      From a printed copy

    • D.

      While running a spelling check

    • E.

      While watching TV

    Correct Answer
    C. From a printed copy
    Explanation
    Proofreading routine documents from a printed copy is the safest way because it allows for a more thorough review. When reading from a computer screen, it is easy to overlook errors or typos. However, when proofreading from a printed copy, it is easier to spot mistakes, inconsistencies, and formatting issues. This method also helps to identify errors that may not be caught by a spelling check or grammar check tool. Additionally, proofreading from a printed copy allows for a focused and uninterrupted review, unlike when multitasking or watching TV.

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  • 15. 

    The best way to evaluate your finished written message is

    • A.

      By determining its readability level.

    • B.

      By running it through a grammar/style checker program.

    • C.

      Through feedback.

    • D.

      By eliminating wordy noun phrases and compound prepositions

    Correct Answer
    C. Through feedback.
    Explanation
    The best way to evaluate your finished written message is through feedback. While determining its readability level and running it through a grammar/style checker program can provide some insights, feedback from others is crucial in understanding how well your message is understood and received by the intended audience. By receiving feedback, you can identify areas for improvement, clarify any confusing points, and ensure that your message effectively communicates the intended information. Eliminating wordy noun phrases and compound prepositions can also enhance readability, but feedback remains the most comprehensive and valuable evaluation method.

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  • Current Version
  • Mar 19, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Nov 22, 2009
    Quiz Created by
    Vaskenv
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