Quiz On Community-based Health care Administrative Training Test
Quiz On Community-based Health Care Administrative Training Test. There are a lot of people in our community in need of help, and it is important for those of us who can give a helping hand share what we have with them. How much did you learn from your training on serving the community? Take up the quiz to find out!
- 1.
Did you set up CBHC Intranet as your default homepage?
- A.
Yes, I have set up the CBHC Intranet as my default homepage as instructed in the presentation.
- B.
No, I did not set up CBHC Intranet as my default homepage
Correct Answer
A. Yes, I have set up the CBHC Intranet as my default homepage as instructed in the presentation.Explanation
Go back to the training presentation and set up CBHC Intranet as your default homepage. You will need to access it to complete your timesheet and to easily gain access to other important forms and materials required for job performance at the CSU and Recovery Center.Rate this question:
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- 2.
Did you complete your timesheet for the hours you have spent in orientation this week?
- A.
Yes, my hours have been accurately entered in my timesheet.
- B.
No, I have not completed my timesheet yet.
Correct Answer
A. Yes, my hours have been accurately entered in my timesheet.Explanation
Stop here and return to the training presentation and follow the instructions to complete your timesheet. Your pay may be delayed if your timesheet is not accurately completed and submitted in a timely manner.Rate this question:
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- 3.
If you are asked to work late by your supervisor, what, other than entering your time in your timesheet, should you do?
- A.
Do not come in on the next day scheduled in order to make up for the extra time worked.
- B.
Enter an explanation for the extra hours worked and who authorized it on my timesheet.
- C.
Don't enter any extra hours on my timesheet. Extra hours beyond my regular shift are not allowed.
- D.
Assume this is normal and plan on working more than my scheduled hours every time I am called in to work.
- E.
None of the above.
Correct Answer
B. Enter an explanation for the extra hours worked and who authorized it on my timesheet.Explanation
When asked to work late by a supervisor, it is important to not only enter the extra time in the timesheet but also provide an explanation for the additional hours worked and mention who authorized it. This helps in maintaining a clear record of the extra hours and ensures that the supervisor is aware of the situation. It also helps in avoiding any confusion or disputes regarding the overtime worked.Rate this question:
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- 4.
For BHTs, who should be contacted and when in the case you are unable to report for a scheduled shift?
- A.
I should text my friends that work on the same shift to let them know I won't be in to work today.
- B.
I should call and tell whoever answers the phone that I will not be able to work on my scheduled shift.
- C.
I should speak to the nurse on duty at the earliest time possible prior to my scheduled shift to inform them that I will be unable to report to work.
- D.
I should leave a voice message on the phone at work to let them know I will not be able to work.
- E.
Any of the above would be fine.
Correct Answer
C. I should speak to the nurse on duty at the earliest time possible prior to my scheduled shift to inform them that I will be unable to report to work.Explanation
You must speak to the nurse manager if you will not be able to report to work. You should call in at the earliest possible time when you know you are not going to be able to work a scheduled shift. When you do not report for a scheduled shift, you let down your co-workers and cause the team to be short-handed. The staff will need as much time as possible to attempt to find a replacement for you. You may not leave a message with a friend, another BHT, or anyone else. If you physically unable to speak or get to a phone, someone else may make the call for you. Otherwise, you are expected to make the call yourself.Rate this question:
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- 5.
Who should clinicians contact if they are unable to work a scheduled shift because of sickness or an emergency?
- A.
I should text my co-workers that I will be out for my scheduled shift.
- B.
I should leave a message with whoever answers the phone at the CSU or RC that I will not be able to report to work for my scheduled shift.
- C.
I should speak to the nurse manager.
- D.
I should speak to the clinical manager directly to let them know that I will be unable to work as scheduled. I should let them know at the earliest possible opportunity that I will be unable to report to work.
- E.
Any of the above would be satisfactory.
Correct Answer
D. I should speak to the clinical manager directly to let them know that I will be unable to work as scheduled. I should let them know at the earliest possible opportunity that I will be unable to report to work.Explanation
Clinicians should contact the clinical manager directly to inform them that they will be unable to work their scheduled shift due to sickness or an emergency. It is important to let the manager know as soon as possible to allow for proper staffing adjustments to be made. Texting co-workers or leaving a message with the CSU or RC may not ensure that the information reaches the appropriate person in a timely manner.Rate this question:
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- 6.
Who should nurses contact if they are not able to report for a scheduled work shift?
- A.
Call the crisis services director and leave a message that I will not be in to work.
- B.
Email the nurse manager and let them know that I will not be able to report to work.
- C.
Notify the nurse on duty at the earliest opportunity that I will not be able to report for my scheduled shift and make sure that the nurse manager is also notified of the reason for my inablility to report to work.
- D.
Any of the above are satisfactory ways to call off for work.
- E.
None of the above are satisfactory ways to call off for work.
Correct Answer
C. Notify the nurse on duty at the earliest opportunity that I will not be able to report for my scheduled shift and make sure that the nurse manager is also notified of the reason for my inablility to report to work.Explanation
Nurses should notify the nurse on duty at the earliest opportunity that they will not be able to report for their scheduled shift. It is important to ensure that the nurse manager is also notified of the reason for their inability to report to work. This allows for proper communication and ensures that the necessary steps can be taken to address the situation and find a replacement if needed.Rate this question:
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- 7.
What should you do if you are planning a vacation?
- A.
I'm only part time, so my vacation schedule does not matter here.
- B.
I should inform my supervisor in writing, using the leave request form found on the intranet, at the earliest possible time. I should give my supervisor as much advance notice as possible, but no less than 2 weeks unless it is an emergency situation.
- C.
I should leave a voice mail for my supervisor to let them know when I will be out of town.
- D.
I should tell my friends at work and rely on them to make sure my supervisor knows when I plan to be on vacation.
- E.
None of the above.
Correct Answer
B. I should inform my supervisor in writing, using the leave request form found on the intranet, at the earliest possible time. I should give my supervisor as much advance notice as possible, but no less than 2 weeks unless it is an emergency situation.Explanation
The correct answer is to inform the supervisor in writing using the leave request form found on the intranet at the earliest possible time and give as much advance notice as possible, but no less than 2 weeks unless it is an emergency situation. This is the appropriate and professional way to request vacation time and ensures that the supervisor is aware of the planned absence and can make necessary arrangements. Leaving a voice mail or relying on colleagues to inform the supervisor may not be reliable or formal enough.Rate this question:
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- 8.
Who is eligible for differential pay, and how should I designate that on my timesheet?
- A.
Nurses and BHTs are eligible for shift differential pay for 3-11, 11-7 and weekend shifts. Hours worked should be entered in the correct date and row, and "yes" should be selected next to time entry.
- B.
BHTs and nurses are eligible for shift differential pay, but nothing special needs to be entered on my timesheet in order to receive differential pay.
- C.
Everyone is eligible for shift differential pay.
- D.
None of the above.
- E.
Why should I have to worry about this -- let payroll figure it out.
Correct Answer
A. Nurses and BHTs are eligible for shift differential pay for 3-11, 11-7 and weekend shifts. Hours worked should be entered in the correct date and row, and "yes" should be selected next to time entry.Explanation
Correctly completing your timesheet increases the probability that you will be accurately paid for the hours you have worked.Rate this question:
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- 9.
How should I enter my time in the timesheet?
- A.
I can print out the timesheet and hand write in my hours. Payroll can total them up and figure out the rest. That's their job.
- B.
I should enter my time at the end of the pay period, print, sign and turn in my timesheet to my supervisor on designated Mondays.
- C.
I should enter my time daily and accurately record the hours worked. I should pay close attention to entering time in the correct dates and shifts according to what I have worked. This makes the job easier for my supervisor and payroll personnel who process my paychecks.
- D.
It does not matter, as long as I turn something in by payday.
- E.
None of the above.
Correct Answer
C. I should enter my time daily and accurately record the hours worked. I should pay close attention to entering time in the correct dates and shifts according to what I have worked. This makes the job easier for my supervisor and payroll personnel who process my paychecks.Explanation
Entering your time accurately and daily is your responsibility. When timesheets are completed correctly, it increases the probability that your pay is processed on time and you are correctly paid for the hours you worked. If you have any questions about how to complete your timesheet, you may ask your supervisor or a peer.Rate this question:
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- 10.
What should I use my email account for?
- A.
Email is a great way to share jokes and other fun stuff with your friends.
- B.
Email is a good way to communicate with peers about others when you don't want anyone to overhear what you are talking about.
- C.
Email is to be used for company business only. All employees should check email several times daily as important information regarding client care, procedures, meeting, administrative information and training needs are communicated via email.
- D.
All of the above.
- E.
None of the above.
Correct Answer
C. Email is to be used for company business only. All employees should check email several times daily as important information regarding client care, procedures, meeting, administrative information and training needs are communicated via email. -
- 11.
There are a lot of training requirements for this job. Who is responsible for maintaining up-to-date trainings?
- A.
My supervisor is responsible for making sure my trainings are up to date.
- B.
The human resources department is responsible for making sure that my trainings are up to date.
- C.
There are too many training requirements for a part time employee. I don't think I should have to do all this.
- D.
The employee is responsible for maintaining current certifications in all required trainings. Performance evaluations include training requirements as one of the evaluation critieria. The state requires that all employees have certain training, and our agency is graded on our performance as well.
- E.
None of the above.
Correct Answer
D. The employee is responsible for maintaining current certifications in all required trainings. Performance evaluations include training requirements as one of the evaluation critieria. The state requires that all employees have certain training, and our agency is graded on our performance as well.Explanation
The correct answer states that the employee is responsible for maintaining current certifications in all required trainings. This means that it is the employee's responsibility to ensure that they have the necessary certifications and training for their job. Performance evaluations also take into account training requirements, indicating that the employee's performance is evaluated based on their ability to meet these requirements. Additionally, the state requires certain training for all employees, and the agency is graded on its performance, further emphasizing the importance of maintaining up-to-date trainings.Rate this question:
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- 12.
Who should I call if I have computer problems?
- A.
My supervisor.
- B.
The lead tech on duty.
- C.
The nurse manager
- D.
Call x308 during business hours or email _SUPPORT any time.
- E.
All of the above.
Correct Answer
D. Call x308 during business hours or email _SUPPORT any time.Explanation
The correct answer is to call x308 during business hours or email _SUPPORT any time. This option provides the most comprehensive and accessible solution for computer problems. Calling x308 during business hours ensures immediate assistance, while emailing _SUPPORT any time allows for assistance outside of business hours. This option covers all possible scenarios and ensures that the individual will receive the necessary help for their computer problems.Rate this question:
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- 13.
When are performance evaluations?
- A.
Performance evaluations are done on the anniversary of my hire date.
- B.
Everyone is on a 90 day probationary period at hire. A three month evaluation will be performed at that time. Annual reviews are completed in November/December timeframe each year.
- C.
I am eligible for a pay raise because I am special.
- D.
Performance evaluations are only completed if I am not living up to standards.
- E.
None of the above.
Correct Answer
B. Everyone is on a 90 day probationary period at hire. A three month evaluation will be performed at that time. Annual reviews are completed in November/December timeframe each year.Explanation
Performance evaluations are done on the anniversary of the hire date and a three-month evaluation is conducted for everyone during the probationary period. Annual reviews are then completed in November/December each year. This indicates that performance evaluations are conducted at multiple points throughout the year, not just if someone is not meeting standards. The statement about being eligible for a pay raise because of being special is not mentioned and therefore not a correct answer.Rate this question:
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Current Version
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Mar 19, 2023Quiz Edited by
ProProfs Editorial Team -
Jan 20, 2010Quiz Created by
Mitzib
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