1.
Web mining is exactly the same as Web analytics: the analysis of Web site usage data.
Correct Answer
B. False
Explanation
Web mining and web analytics are not exactly the same. While web analytics focuses on analyzing web site usage data, web mining is a broader concept that involves extracting useful information from the web, including analyzing web content, structure, and usage patterns. Web mining encompasses techniques such as data mining, text mining, and social network analysis to gain insights from the vast amount of data available on the web. Therefore, the given statement is false.
2.
Web crawlers or spiders collect information from Web pages in an automated or semi-automated way. Only the text of Web pages is collected by crawlers.
Correct Answer
B. False
Explanation
Web crawlers or spiders collect information from Web pages in an automated or semi-automated way. However, it is not true that only the text of Web pages is collected by crawlers. In addition to text, crawlers also collect other types of information such as images, videos, links, metadata, and more. Crawlers are designed to gather as much relevant data as possible from web pages to index and organize it for search engines or other purposes.
3.
Generally, making a search engine more efficient makes it less effective.
Correct Answer
A. True
Explanation
Making a search engine more efficient often involves streamlining the search process and reducing the time it takes to retrieve results. However, this can sometimes lead to sacrificing the accuracy and relevance of the search results. By prioritizing efficiency, the search engine may overlook certain relevant information or deliver less precise results. Therefore, while efficiency is important, it can come at the cost of effectiveness in terms of delivering the most relevant and accurate search results.
4.
The main purpose of frequent recrawling of some Web sites is to prevent search users from retrieving stale search results.
Correct Answer
A. True
Explanation
Frequent recrawling of some websites helps in preventing search users from retrieving stale search results. This means that by regularly crawling these websites, search engines can ensure that the information displayed in search results is up-to-date and relevant. This is important to provide users with accurate and current information, improving their search experience. Therefore, the statement "The main purpose of frequent recrawling of some websites is to prevent search users from retrieving stale search results" is true.
5.
Search engine optimization (SEO) techniques play a minor role in a Web site's search ranking because of only well-written content matters.
Correct Answer
B. False
Explanation
The given answer is false because search engine optimization (SEO) techniques actually play a significant role in a website's search ranking. While well-written content is important, it is not the only factor that determines a website's ranking. SEO techniques such as keyword optimization, meta tags, backlinking, and site structure all contribute to improving a website's visibility and ranking in search engine results.
6.
Clickstream analysis does not need users to enter their perceptions of the Web site or other feedback directly to be useful in determining their preferences.
Correct Answer
A. True
Explanation
Clickstream analysis is a method of tracking and analyzing the paths that users take while navigating a website. It collects data on user behavior, such as the pages they visit, the links they click, and the time spent on each page. This data can be analyzed to gain insights into user preferences and behavior patterns. Unlike other methods that rely on direct feedback or surveys, clickstream analysis does not require users to enter their perceptions or feedback directly. Instead, it uses objective data to understand user preferences, making it a useful tool in determining user preferences. Therefore, the statement is true.
7.
Having more web traffic coming from organic search than other types of search is the goal of most companies.
Correct Answer
A. True
Explanation
Having more web traffic coming from organic search is indeed the goal of most companies. Organic search refers to the traffic that comes to a website through unpaid search engine results. This means that when a user searches for a specific keyword or phrase on a search engine like Google, and clicks on a website that appears in the organic search results, it is considered organic traffic. Companies strive to increase their organic search traffic as it indicates that their website is ranking well in search engine results, which can lead to higher visibility, brand awareness, and potential customer conversions.
8.
Many Web analytics tools are free to download and use, including Google Web Analytics.
Correct Answer
A. True
Explanation
The statement is stating that many web analytics tools, including Google Web Analytics, are free to download and use. This implies that the answer is true, as it is stating a fact about the availability of free web analytics tools.
9.
Social network analysis can help companies divide their customers into market segments by analyzing their interconnections.
Correct Answer
A. True
Explanation
Social network analysis is a valuable tool for companies to understand the relationships and connections between their customers. By analyzing these interconnections, companies can identify patterns and group customers into market segments based on their similarities and interactions. This allows companies to tailor their marketing strategies and offerings to specific customer segments, improving their overall effectiveness and customer satisfaction. Therefore, the statement that social network analysis can help companies divide their customers into market segments is true.
10.
Decentralization, the need for specialized skills, and immediacy of output are all attributes of Web publishing when compared to industrial publishing.
Correct Answer
B. False
Explanation
The statement is false because decentralization, the need for specialized skills, and immediacy of output are not attributes of Web publishing when compared to industrial publishing. In fact, industrial publishing often requires specialized skills and expertise, while Web publishing allows for more decentralization and immediate output due to its digital nature.
11.
Consistent high quality, higher publishing frequency, and longer time lag are all attributes of industrial publishing when compared to Web publishing.
Correct Answer
B. False
Explanation
The statement is false because industrial publishing is typically associated with lower publishing frequency and longer time lag compared to web publishing. Industrial publishing focuses on producing high-quality content that goes through a rigorous editing and review process, resulting in a slower publication timeline. In contrast, web publishing allows for more frequent updates and immediate dissemination of information.
12.
Web site visitors who critique and create content are more engaged than those who join networks and spectate.
Correct Answer
A. True
Explanation
The statement suggests that web site visitors who actively critique and create content are more engaged compared to those who passively join networks and spectate. This implies that individuals who actively participate and contribute to the website's content are more involved and invested in the platform. Therefore, the statement is true.
13.
Descriptive analytics for social media feature such items as your followers as well as the content in online conversations that help you to identify themes and sentiments.
Correct Answer
B. False
Explanation
Descriptive analytics for social media does not include features such as identifying themes and sentiments in online conversations. It primarily focuses on analyzing data related to your followers and the content they engage with. Therefore, the given statement is false.
14.
Companies understand that when their product goes "viral," the content of the online conversations about their product does not matter, only the volume of conversations.
Correct Answer
B. False
Explanation
This statement is false. While it is true that companies often desire their products to go viral, the content of the online conversations about their product does matter. Positive conversations can lead to increased brand awareness, customer engagement, and ultimately, sales. Negative conversations, on the other hand, can harm the company's reputation and deter potential customers. Therefore, it is not just the volume of conversations that matters, but also the sentiment and content of those conversations.
15.
Social media analytics companies provide integrated support that is helpful to many parts of a business, not only the Sales and Marketing functions.
Correct Answer
A. True
Explanation
Social media analytics companies offer integrated support that extends beyond just the Sales and Marketing functions. They provide valuable insights and data analysis that can be utilized by various departments within a business, such as customer service, product development, and even human resources. By leveraging social media analytics, companies can gain a deeper understanding of their target audience, monitor brand reputation, identify market trends, and make informed business decisions. Therefore, the statement that social media analytics companies are helpful to many parts of a business is true.
16.
What does Web content mining involve
Correct Answer
C. analyzing the unstructured content of Web pages
Explanation
Web content mining involves analyzing the unstructured content of web pages. This means extracting useful information and knowledge from the text, images, and other multimedia elements present on web pages. It involves techniques such as natural language processing, text mining, and information retrieval to understand and extract relevant information from the web content. This analysis helps in various applications such as sentiment analysis, recommendation systems, search engines, and data mining.
17.
What does Web structure mining involve?
Correct Answer
B. analyzing the universal resource locators in Web pages
Explanation
Web structure mining involves analyzing the universal resource locators (URLs) in web pages. This process involves examining the structure and organization of a website by analyzing the URLs used to access different pages. By analyzing the URLs, patterns and relationships between pages can be identified, allowing for a better understanding of the website's structure and navigation. This information can be used for various purposes such as improving website design, optimizing search engine rankings, and enhancing user experience.
18.
Search engines do not search the entire Web every time a user makes a search request, for all the following reasons EXCEPT
Correct Answer
C. Most users are not interested in searching the entire Web.
Explanation
Search engines do not search the entire Web every time a user makes a search request for several reasons. It would take longer than the user could wait, as the Web is vast and constantly growing. It is more efficient to use pre-stored search results, as search engines regularly crawl and index web pages to provide faster search results. The Web is too complex to be searched each time, as it contains billions of web pages with various formats and languages. However, the statement that most users are not interested in searching the entire Web is not a valid reason for search engines not to search the entire Web.
19.
Breaking up a Web page into its components to identify worthy words/terms and indexing them using a set of rules is called
Correct Answer
A. Parsing the documents.
Explanation
Parsing the documents refers to the process of breaking up a web page into its components and identifying worthy words/terms. This is done by applying a set of rules to index these components. The other options mentioned in the question, such as document analysis and creating the term-by-document matrix, are not accurate descriptions of this process. Additionally, the statement about the web being too complex to be searched each time does not relate to the concept of parsing the documents.
20.
PageRank for Webpages is useful to Web developers for which of the following reasons
Correct Answer
B. It gives developers insight into Web user behavior
Explanation
PageRank for Webpages is useful to Web developers because it gives them insight into Web user behavior. By analyzing the PageRank of their webpages, developers can understand how users are interacting with their content and make informed decisions on how to improve user experience and engagement. This information can help developers optimize their websites, create more relevant and engaging content, and ultimately attract more users.
21.
Search engine optimization (SEO) is a means by which
Correct Answer
B. Web site developers can increase Web site search rankings
Explanation
Search engine optimization (SEO) is a process that involves various techniques and strategies to improve the visibility and ranking of a website in search engine results pages. By implementing SEO practices, website developers can optimize their websites in a way that search engines can easily understand and index their content. This, in turn, helps in increasing the search rankings of the website, making it more likely to be found by users when they search for relevant keywords or phrases.
22.
In general, what is the best kind of Web traffic to a Web site?
Correct Answer
B. organic Web traffic
Explanation
Organic web traffic refers to the visitors who come to a website through unpaid search engine results. This type of traffic is considered the best because it indicates that users are actively searching for relevant information and are more likely to engage with the website's content. It also suggests that the website has good search engine optimization and is ranking well in search engine results pages. In contrast, European web traffic, paid web traffic, and bot-generated traffic may not be as valuable as they could be less targeted, less likely to convert, or even artificially generated.
23.
Clickstream analysis is most likely to be used for all the following types of applications EXCEPT
Correct Answer
B. hiring new functional area managers.
Explanation
Clickstream analysis is a method used to analyze the data of users' online behavior, such as the websites they visit, the links they click, and the actions they take. It is commonly used for predicting user behavior, designing cross-marketing strategies, and determining the lifetime value of clients. However, it is unlikely to be used for hiring new functional area managers as it does not provide information about an individual's qualifications, skills, or experience.
24.
What are the two main types of Web analytics?
Correct Answer
A. off-site and on-site Web analytics
Explanation
Off-site and on-site Web analytics are the two main types of Web analytics. Off-site Web analytics refers to the measurement and analysis of a website's performance and user behavior outside of the website itself, such as through social media platforms or other websites. On-site Web analytics, on the other hand, focuses on the measurement and analysis of a website's performance and user behavior within the website itself, including metrics like page views, bounce rate, and conversion rate. These two types of analytics provide valuable insights into a website's effectiveness and help inform decision-making for improving its performance and user experience.
25.
Web site usability may be rated poor if
Correct Answer
B. Web site visitors download few of your offered PDFs and videos.
Explanation
If website visitors are downloading few of the offered PDFs and videos, it suggests that they are not finding the content valuable or engaging enough to explore further. This indicates poor usability as users are not fully utilizing the resources provided on the website.
26.
Common sources of traffic to your Web site include all of the following EXCEPT
Correct Answer
C. accidental visitors
Explanation
Accidental visitors are not a common source of traffic to a website. Common sources of traffic include direct links, referral websites, and paid search from search engines. Accidental visitors refer to those who stumble upon a website by mistake or through unrelated searches, and they are not intentionally seeking out the website's content. Therefore, accidental visitors are not considered a common source of traffic.
27.
Understanding which keywords your users enter to reach your Web site through a search engine can help you understand
Correct Answer
B. How well visitors understand your products.
Explanation
Understanding which keywords your users enter to reach your Web site through a search engine can help you understand how well visitors understand your products. By analyzing the keywords used by visitors, you can gain insights into their search intent and the level of understanding they have about your products. This information can be used to optimize your website content and improve the user experience, ensuring that visitors can easily find the information they are looking for and understand your products better.
28.
A voice of customer (VOC) strategy involves all of the following EXCEPT
Correct Answer
B. Connecting captured insights to unstructured data in order to take action
Explanation
A voice of customer (VOC) strategy involves capturing both unstructured Web data and enterprise data as a starting point, taking actions related to your market, customers, and services, and analyzing unstructured data with minimal effort on the user's part. However, it does not involve connecting captured insights to unstructured data in order to take action.
29.
All of the following statements about social networks are true EXCEPT
Correct Answer
A. Companies should invest equally to retain all members of a group
Explanation
This statement is not true because companies should not necessarily invest equally to retain all members of a group. Different members may have different levels of engagement, value, or potential for growth, so it may be more strategic for companies to allocate their resources accordingly.
30.
What is one major way that Web-based social media is the same as publishing media?
Correct Answer
A. They can both reach a global audience.
Explanation
Web-based social media and publishing media both have the ability to reach a global audience. With the internet, social media platforms have made it possible for individuals and organizations to share content with people from all over the world. Similarly, publishing media, such as books, newspapers, and magazines, can also be distributed globally, allowing information and ideas to be accessed by people in different countries. This global reach is a major similarity between the two forms of media.
31.
What is one major way in which Web-based social media differs from traditional publishing media?
Correct Answer
C. They have different costs to own and operate.
Explanation
Web-based social media differs from traditional publishing media in terms of costs to own and operate. Unlike traditional publishing media, which often require significant financial investment for printing, distribution, and physical infrastructure, web-based social media platforms can be set up and operated at relatively lower costs. This is because web-based media primarily rely on digital platforms, which eliminate the need for physical production and distribution. Additionally, web-based media can leverage user-generated content, reducing the need for hiring professional writers and journalists. Overall, the lower costs associated with web-based social media make it more accessible to a wider range of individuals and organizations.
32.
What does descriptive analytics for social media do?
Correct Answer
B. It helps identify your followers.
Explanation
Descriptive analytics for social media helps identify your followers by analyzing the data and information available on social media platforms. This includes examining the content of online conversations, identifying links between groups, and identifying the biggest sources of influence online. By understanding your followers, you can gain insights into their preferences, behaviors, and demographics, which can be valuable for targeted marketing strategies and audience engagement.
33.
What does advanced analytics for social media do?
Correct Answer
D. It examines the content of online conversations.
Explanation
Advanced analytics for social media examines the content of online conversations. This means that it analyzes the text, language, and context of the conversations happening on social media platforms. By doing so, it can provide insights into the topics, sentiments, and trends being discussed, allowing businesses to understand their audience better, identify potential opportunities or threats, and make data-driven decisions. It goes beyond just identifying followers, sources of influence, or links between groups, and focuses on the actual content being shared and discussed online.