1.
By integrating collaboration tools, wireless networks, and instant communication devices, companies can reduce their paper-based processes and the number of personnel for operations and administration.
Correct Answer
A. True
Explanation
By integrating collaboration tools, wireless networks, and instant communication devices, companies can streamline their operations and reduce the need for paper-based processes. These technologies allow employees to communicate and collaborate more efficiently, eliminating the need for physical documents and reducing the reliance on administrative personnel. This can result in cost savings and increased productivity for the company. Therefore, the statement is true.
2.
To prepare data and documents for transmission over a network, they are converted into digital packets based on the Internet protocol.
Correct Answer
A. True
Explanation
Data and documents need to be converted into digital packets to be transmitted over a network. This conversion is done based on the Internet protocol. The Internet protocol breaks down the data into smaller packets, which are then transmitted over the network and reassembled at the destination. This process ensures efficient and reliable transmission of data over the network. Therefore, the statement is true.
3.
Productivity improvements from business collaboration tools have been limited because those tools relied on commonly accepted industry protocols that severely limited interoperability.
Correct Answer
B. False
Explanation
The statement suggests that productivity improvements from business collaboration tools have been limited due to the reliance on industry protocols that restrict interoperability. However, the correct answer is False, indicating that the statement is not true. This implies that productivity improvements from business collaboration tools have not been limited by the protocols and interoperability issues mentioned.
4.
The disadvantage of converged networks is that they increase networking costs and the costs of integrating applications and bandwidth.
Correct Answer
A. True
Explanation
The statement is true because converged networks, which combine different types of communication services such as voice, data, and video, require additional investments in terms of networking infrastructure and equipment. This includes the cost of integrating various applications and ensuring sufficient bandwidth to support the increased traffic. Therefore, while converged networks offer benefits like simplifying management and improving efficiency, they also come with increased networking costs and the expenses associated with integrating applications and bandwidth.
5.
IP telephony has enabled convergence of LAN/WAN corporate infrastructures to the desktops.
Correct Answer
A. True
Explanation
IP telephony refers to the technology that allows voice communication over the internet protocol. It has indeed enabled the convergence of LAN/WAN corporate infrastructures to the desktops. This means that with IP telephony, companies can integrate their local area networks (LANs) and wide area networks (WANs) into a single infrastructure, allowing employees to make and receive phone calls directly from their desktop computers. This convergence eliminates the need for separate telephone systems and infrastructure, leading to cost savings and increased efficiency in communication within the organization. Therefore, the statement is true.
6.
Advances in converged network and tools have eliminated the barriers to full integration and interoperability.
Correct Answer
B. False
Explanation
The statement suggests that advances in converged networks and tools have eliminated the barriers to full integration and interoperability. However, the correct answer is False, indicating that this statement is not true. This implies that despite the advances, there are still barriers to full integration and interoperability in converged networks and tools.
7.
Examples of IT communication support for different-time/different-place situations are e-mail and virtual meetings.
Correct Answer
A. True
Explanation
IT communication support for different-time/different-place situations refers to the tools and technologies that enable individuals or teams to communicate and collaborate effectively despite being in different locations or time zones. E-mail is a widely used form of asynchronous communication that allows users to send and receive messages at their convenience. Virtual meetings, on the other hand, facilitate real-time communication and collaboration through video conferencing or web-based platforms. Both e-mail and virtual meetings are examples of IT communication support that can bridge the gap between individuals or teams in different locations or time zones, making the statement true.
8.
A risk associated with tools that are meant to improve the productivity and quality of life in general is that they can lead to abuses such as intruding on an employee's or manager's personal time.
Correct Answer
A. True
Explanation
The statement is true because tools designed to improve productivity and quality of life can inadvertently lead to intrusions on personal time. For example, if an employee is constantly connected to work-related tools or devices, they may feel obligated to respond to work-related messages or requests even during their personal time. This can result in a lack of work-life balance and potentially lead to burnout or decreased overall quality of life. Similarly, managers may feel pressured to constantly be available and may have difficulty disconnecting from work-related responsibilities.
9.
A(n) ____________ is a Web-based personalized gateway to information and knowledge in network computing.
Correct Answer
C. Portals
Explanation
A portal is a Web-based personalized gateway to information and knowledge in network computing. It allows users to access various resources, such as applications, databases, and content, through a single interface. Portals often provide personalized content and services based on user preferences and roles. They can be used to aggregate and organize information from different sources, making it easier for users to find and access the information they need.
10.
___________ such as Yahoo! and MSN are gateways to general information on the Internet.
Correct Answer
B. Commercial portals
Explanation
Commercial portals such as Yahoo! and MSN are considered gateways to general information on the Internet because they provide a wide range of content and services to users. These portals are designed to cater to a broad audience and offer various features such as search engines, news, email, and entertainment. They generate revenue through advertising and partnerships with other businesses. Unlike corporate portals that are specific to a particular organization, commercial portals aim to attract a large number of users by providing easy access to general information and resources.
11.
There are differences in the ways various search engines work. They each perform the following basic tasks EXCEPT:
Correct Answer
C. They lack of security and privacy standards.
Explanation
This answer is correct because the statement "They lack of security and privacy standards" is the only option that does not describe a basic task performed by search engines. The other options describe tasks such as searching the Internet based on keywords, being powered by intelligent agents, and allowing users to search for words or combinations of words found in their index.
12.
_______ technology provides a mechanism for information systems to act on behalf of their users.
Correct Answer
A. Intelligent agent
Explanation
Intelligent agent technology refers to the ability of information systems to perform tasks and make decisions on behalf of their users. This technology enables systems to analyze user preferences and behaviors, gather relevant information, and take actions accordingly. By acting as intermediaries, intelligent agents can automate tasks, provide recommendations, and personalize user experiences. This technology is widely used in various domains such as e-commerce, customer service, and data analysis.
13.
Which of the following is not a characteristic of blogs?
Correct Answer
C. Blog servers require more dedicated resources than an enterprise intranet.
Explanation
The given answer states that blog servers require more dedicated resources than an enterprise intranet. This means that blogs require more resources such as storage, bandwidth, and processing power compared to an enterprise intranet. This is not a characteristic of blogs, as blogs can be easily built using user-friendly programs and do not necessarily require more resources than an enterprise intranet.
14.
All of the following correctly define a technology EXCEPT:
Correct Answer
B. EV-DO is fast wireless broadband access (3G) that runs in a Wi-Fi hotspot.
Explanation
The correct answer is EV-DO is fast wireless broadband access (3G) that runs in a Wi-Fi hotspot. This statement correctly defines EV-DO as a fast wireless broadband access technology that operates on the 3G network. It specifies that it runs in a Wi-Fi hotspot, which further clarifies its functionality. The other options also define different technologies accurately, such as WAP as an Internet protocol for wireless clients, instant messaging as a collaboration tool, and Bluetooth as a short-range wireless connection for interconnecting devices.
15.
_____ portals coordinate content within relatively narrow organizational and partners’ communities.
Correct Answer
D. Corporate
Explanation
Corporate portals are designed to coordinate content within a specific organization or community. These portals are typically used by employees, partners, and other stakeholders to access and share information related to the organization's goals, activities, and resources. Unlike publishing portals, which focus on disseminating information to a wide audience, or personal portals, which are tailored to individual users, corporate portals are specifically designed to meet the needs of a particular organization or community. Affinity portals, on the other hand, are focused on connecting individuals with similar interests, but they do not necessarily have a corporate or organizational focus.
16.
Portals are an example of which network application?
Correct Answer
A. Discovery
Explanation
Portals are an example of a network application that falls under the category of "Discovery". Portals are designed to provide users with a centralized platform to access and discover various resources, information, and services. They act as gateways to different applications, databases, and content, allowing users to navigate and explore a wide range of information within a single interface. Through portals, users can discover and access relevant information, documents, applications, and services, making them an essential tool for knowledge discovery and exploration.
17.
Skype is an example of ______ .
Correct Answer
D. Voice over IP
Explanation
Skype is an example of voice over IP (VoIP) because it allows users to make voice and video calls over the internet rather than using traditional telephone lines. VoIP technology converts voice signals into digital data packets that can be transmitted over an IP network, enabling users to communicate with each other using their internet connection. Skype revolutionized the way people communicate by providing a cost-effective and convenient alternative to traditional telephony.
18.
Workflow, groupware, and telepresence systems are examples of which network application?
Correct Answer
C. Collaboration
Explanation
Workflow, groupware, and telepresence systems are examples of collaboration network applications. Collaboration refers to the act of working together towards a common goal, and these applications facilitate communication, coordination, and cooperation among individuals or groups. Workflow systems help manage and automate business processes, groupware systems enable real-time collaboration and document sharing, while telepresence systems allow remote participants to interact as if they were physically present. All of these applications contribute to enhancing collaboration and productivity within organizations.
19.
The benefits of e-learning include which of the following?
Correct Answer
D. All of the above
Explanation
E-learning offers several benefits including current, high-quality content, consistency, and flexibility. With e-learning, learners can access up-to-date information and materials, ensuring that they are learning the most current and relevant content. Additionally, e-learning provides consistency in terms of delivery and content, ensuring that all learners receive the same information and learning experience. Lastly, e-learning offers flexibility, allowing learners to access and complete their coursework at their own pace and convenience.
20.
Which of the following is not a disadvantage of telecommuting for employees?
Correct Answer
D. Decreased feelings of isolation
Explanation
Telecommuting refers to working remotely, usually from home, instead of commuting to a physical workplace. While there are several disadvantages associated with telecommuting for employees, such as possible loss of fringe benefits, lower pay in some cases, and no workplace visibility, decreased feelings of isolation is not one of them. Telecommuting allows employees to have more flexibility in their work schedule and reduces the need for social interactions, leading to a potential decrease in feelings of isolation.