Types Of Listening Quiz

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  • 1/19 Questions

    ___________ is the ability to understand, analyze, respect, and respond to the meaning of another person's spoken and nonverbal messages.

    • Feedback
    • Listening
    • Self-centered listening
    • The Golden Listening Rule
    • Working memory
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About This Quiz

Hey, check out this fun and awesome 'Types of listening quiz' that we have created below. There are different types of techniques for listening. When a person gets engaged in listening, they might do it so for many different reasons depending upon the goals in which they are trying to achieve. So, are you ready to take this quiz? Let's start and see how well you can score. Good luck!

Types Of Listening Quiz - Quiz

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  • 2. 

    Suppose your group suggests having a meeting on Saturday morning. Nicole seems upset. You want to understand how she feels about the proposed meeting.  When she explains her concerns, you should focus your efforts on

    • Analytical listening

    • Empathetic listening

    • Comprehensive listening

    • Appreciative listening

    • Discriminative listening

    Correct Answer
    A. Empathetic listening
    Explanation
    In this scenario, Nicole seems upset about the proposed meeting. To understand how she feels, it is important to focus on empathetic listening. This means actively listening to her concerns, trying to understand her emotions, and showing empathy towards her feelings. By using empathetic listening, you can demonstrate that you genuinely care about her perspective and are willing to understand and support her.

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  • 3. 

    What type of listening is most appropriate when you want to understand and identify a person's feelings or motives?

    • Comprehensive listening

    • Empathetic listening

    • Analytical listening

    • Appreciative listening

    • Discriminative listening

    Correct Answer
    A. Empathetic listening
    Explanation
    Empathetic listening is the most appropriate type of listening when you want to understand and identify a person's feelings or motives. This type of listening involves actively trying to understand the emotions and perspectives of the speaker, showing empathy and compassion. It requires paying close attention to verbal and nonverbal cues, reflecting back on what the speaker is saying, and withholding judgment. By practicing empathetic listening, one can create a supportive and understanding environment, fostering better communication and deeper connections with others.

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  • 4. 

    Two committee members make significantly different recommendations for the date and format of the company's annual picnic. Which type of listening will help you decide which suggestion to support?

    • Analytical listening

    • Empathetic listening

    • Comprehensive listening

    • Appreciative listening

    • Discriminative listening

    Correct Answer
    A. Analytical listening
    Explanation
    Analytical listening involves carefully evaluating and analyzing information in order to make an informed decision. In this scenario, the committee members have different recommendations for the date and format of the annual picnic. By engaging in analytical listening, you will listen attentively to both suggestions, gather relevant information, and critically evaluate the merits of each recommendation. This type of listening will help you make a logical and objective decision about which suggestion to support based on the facts and evidence presented by the committee members.

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  • 5. 

    You can become a more empathic listener by

    • Being conscious of your feedback

    • Focusing on the speaker, not yourself

    • Avoiding talking about your own experiences and feelings

    • Monitoring your feedback to show concern

    • Doing all of the above

    Correct Answer
    A. Doing all of the above
    Explanation
    By doing all of the above, you can become a more empathic listener. Being conscious of your feedback allows you to provide appropriate and supportive responses to the speaker. Focusing on the speaker, not yourself, helps you to truly understand their perspective and emotions. Avoiding talking about your own experiences and feelings allows you to give the speaker the space to express themselves fully. Monitoring your feedback to show concern demonstrates that you are actively engaged and interested in what the speaker is saying. Overall, doing all of these actions enhances your ability to listen empathically.

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  • 6. 

    A study of ways in which the college students from differ cultures listen concludes that ____ students are less willing and less patient listeners than students from other cultures.

    • African

    • U.S. American

    • Asian

    • South American

    • European

    Correct Answer
    A. U.S. American
    Explanation
    The study suggests that U.S. American students are less willing and less patient listeners compared to students from other cultures.

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  • 7. 

    You can become a more effective appreciative listener by

    • Setting aside time for appreciative listening

    • Preparing to listen appreciatively

    • Welcoming opportunities to hear something challenging

    • Both a and b

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    Becoming a more effective appreciative listener involves setting aside dedicated time for listening, as well as preparing oneself to listen with appreciation. This includes being open to hearing something challenging, which can help broaden one's perspective and understanding. Therefore, the correct answer is "all of the above," as all the mentioned actions contribute to becoming a more effective appreciative listener.

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  • 8. 

    Several studies report that without listening training, most people listen at ____ efficiency.

    • 15%

    • 25%

    • 35%

    • 45%

    • 55%

    Correct Answer
    A. 25%
    Explanation
    According to several studies, it has been reported that without any listening training, the majority of people listen at an efficiency level of 25%. This suggests that without actively working on improving our listening skills, we are only able to comprehend and retain a quarter of the information being communicated to us.

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  • 9. 

    What type of listening is most appropriate when you want to accurately understand the meaning of group members' spoken and nonverbal messages?

    • Comprehensive listening

    • Empathic listening

    • Analytical listening

    • Appreciative listening

    • Discriminative listening

    Correct Answer
    A. Comprehensive listening
    Explanation
    Comprehensive listening is the most appropriate type of listening when you want to accurately understand the meaning of group members' spoken and nonverbal messages. This type of listening involves actively paying attention to both verbal and nonverbal cues, as well as focusing on the overall message being communicated. It requires the listener to gather information, interpret it accurately, and understand the message in its entirety. Comprehensive listening helps to ensure that the listener fully understands the meaning behind the group members' messages, both in terms of what is being said and what is being conveyed nonverbally.

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  • 10. 

    Studies have found that listening occupies __________ of a college student's communicating time.

    • Less than 10%

    • Less than 30%

    • More than 50%

    • More than 70%

    • About 95%

    Correct Answer
    A. More than 50%
    Explanation
    Studies have found that college students spend a significant amount of their communicating time on listening, which indicates that listening occupies more than 50% of a college student's communicating time. This suggests that listening plays a crucial role in the communication process for college students.

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  • 11. 

    Unlike working memory theory, short term memory

    • Has large capacity, enabling group members to remember names, numbers, and discussion issues.

    • Is highly effective for listening to speeches and lectures.

    • Helps you remember about 7 (plus or minus 2) different items or bits of information at one time.

    • Allows you to sift through what you've heard to create new meaning.

    • Does all of the above.

    Correct Answer
    A. Helps you remember about 7 (plus or minus 2) different items or bits of information at one time.
    Explanation
    Short term memory helps individuals remember about 7 (plus or minus 2) different items or bits of information at one time. This is in contrast to working memory theory, which suggests that short term memory has a large capacity for remembering names, numbers, and discussion issues. Additionally, short term memory is not specifically mentioned as being highly effective for listening to speeches and lectures, or for sifting through information to create new meaning. Therefore, the correct answer is that short term memory helps individuals remember about 7 (plus or minus 2) different items or bits of information at one time.

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  • 12. 

    What type of listening is most appropriate when you want to form appropriate opinions about the content of a message?

    • Comprehensive listening

    • Empathetic listening

    • Analytical listening

    • Appreciative listening

    • Discriminative listening

    Correct Answer
    A. Analytical listening
    Explanation
    Analytical listening is the most appropriate type of listening when you want to form appropriate opinions about the content of a message. This type of listening involves critically analyzing and evaluating the information being presented, focusing on understanding the logic, evidence, and reasoning behind it. Analytical listening helps to identify any biases, inconsistencies, or logical fallacies in the message, allowing for a more objective and informed opinion to be formed. It requires active engagement and the ability to separate facts from opinions, making it ideal for forming well-rounded and thoughtful opinions about the content of a message.

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  • 13. 

    What type of listening is most appropriate when you want to acknowledge a member's effective language skills, use of humor, or skillful presentation of arguments?

    • Critical listening

    • Empathetic listening

    • Comprehensive listening

    • Appreciative listening

    • Discriminative listening

    Correct Answer
    A. Appreciative listening
    Explanation
    Appreciative listening is the most appropriate type of listening when you want to acknowledge a member's effective language skills, use of humor, or skillful presentation of arguments. This type of listening involves showing genuine appreciation and admiration for the speaker's abilities and accomplishments. It focuses on finding value and enjoyment in the speaker's communication, rather than analyzing or critiquing it. By using appreciative listening, you can create a positive and supportive atmosphere that encourages the member to continue using their skills and talents effectively.

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  • 14. 

    Researchers conclude that the total time most people spend communicating in a given day, they spend about _______ % of that time listening.

    • 10-20

    • 20-40

    • 30-50

    • 40-60

    • 40-70

    Correct Answer
    A. 40-70
    Explanation
    The correct answer is 40-70. Researchers have concluded that when it comes to the total time most people spend communicating in a day, they spend approximately 40-70% of that time listening. This suggests that listening plays a significant role in communication and is an important skill to develop.

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  • 15. 

    Stephen Covey, author of The 7 Habits of High Effective People, uses listening to illustrate the 3 components of an effective habit. According to Covey, which of the following answers is a critical component of an effective listening habit?

    • Hearing

    • Desire

    • Opportunity

    • Memory

    • Empathy

    Correct Answer
    A. Desire
    Explanation
    According to Stephen Covey, the critical component of an effective listening habit is desire. This means that having a genuine interest and willingness to listen plays a crucial role in effective communication. Without the desire to listen, one may not fully engage in the conversation, understand the speaker's perspective, or build meaningful connections. Desire enables individuals to actively participate in the communication process and demonstrate empathy towards others.

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  • 16. 

    Your textbook describes the dilemma students face when taking notes during a discussion or in the classroom. Which of the following statements best describes this dilemma?

    • Most of us listen at only 25% efficiency

    • The value of notes decreases as the volume of your notes increase

    • We are not flexible notetakers

    • A meeting's minutes or an instructor's handouts are better than the notes taken by a listener

    • Effective notetakers take notes in outline form

    Correct Answer
    A. The value of notes decreases as the volume of your notes increase
    Explanation
    When the volume of notes increases, the value of the notes decreases because it becomes difficult to identify and prioritize the most important information. This creates a dilemma for students as they try to balance capturing all the information with the need to focus on key points.

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  • 17. 

    What type of listening is so essential that it forms the basis for other 4 types of listening?

    • Comprehensive listening

    • Empathetic listening

    • Analytical listening

    • Appreciative listening

    • Discriminative listening

    Correct Answer
    A. Discriminative listening
    Explanation
    Discriminative listening is the ability to distinguish between different sounds and understand the subtle differences in tone, pitch, and volume. It is the foundation for other types of listening because without being able to discriminate and understand individual sounds, it would be difficult to comprehend the meaning of words and sentences. This type of listening is essential for effective communication and is necessary for developing other listening skills such as comprehensive, empathetic, analytical, and appreciative listening.

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  • 18. 

    You can become a more effective analytical listener by

    • Avoiding evaluative reactions

    • Paying attention to the clarity of a member's words

    • Maintaining a strong belief in your own position

    • Evaluating the quality of arguments and evidence

    • Doing all of the above

    Correct Answer
    A. Evaluating the quality of arguments and evidence
    Explanation
    To become a more effective analytical listener, it is important to evaluate the quality of arguments and evidence. This means critically assessing the reasoning and supporting evidence presented by the speaker. By doing so, one can determine the validity and strength of the arguments being made. This approach allows for a more objective and thorough analysis of the information being presented, leading to a deeper understanding of the topic at hand. Avoiding evaluative reactions, paying attention to clarity, and maintaining personal beliefs are also important aspects of effective listening, but they do not encompass the comprehensive evaluation required for analytical listening.

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  • 19. 

    When Ralph Nichols wrote "We must always withhold evaluation until our comprehension is complete," which listening strategy was he describing?

    • Listen for big ideas

    • Overcome distractions

    • "listen" to nonverbal behavior

    • Listen before you leap

    • Help your group listen

    Correct Answer
    A. Help your group listen
    Explanation
    Ralph Nichols was describing the listening strategy of "help your group listen" when he wrote "We must always withhold evaluation until our comprehension is complete." This strategy emphasizes the importance of supporting and facilitating effective listening within a group setting. It suggests that individuals should refrain from forming judgments or evaluations until they have fully understood the information being communicated. By helping the group to listen attentively and encouraging them to withhold judgment, the overall comprehension and understanding of the group can be enhanced.

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Quiz Review Timeline (Updated): Apr 29, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Apr 29, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 31, 2010
    Quiz Created by
    Chanelgleicher
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