Chicago Taxi Pdi 2013
- 1.
When people are ________. They overlook the weakness of their own culture but they also judge other cultures by their own standards.
- A.
Culture struck
- B.
Ethnocentric
- C.
Over cultured
- D.
Diverse
Correct Answer
B. EthnocentricExplanation
Ethnocentrism refers to the tendency of individuals to view their own culture as superior and to judge other cultures based on their own standards. This means that when people are ethnocentric, they not only ignore the flaws or weaknesses of their own culture, but they also apply their own cultural norms and values when evaluating other cultures. This can lead to a biased and narrow-minded perspective, as it fails to recognize and appreciate the diversity and uniqueness of different cultures.Rate this question:
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- 2.
Choose the items below that show a driver is interested in providing for his/her passenger
- A.
Make passengers feel welcome
- B.
Make passengers feel important
- C.
Inquire about the passenger’s comfort in the taxi
- D.
All of the above
- E.
None are correct
Correct Answer
D. All of the aboveExplanation
The correct answer is "all of the above". This is because all the options listed - making passengers feel welcome, making passengers feel important, and inquiring about the passenger's comfort in the taxi - indicate that the driver is interested in providing for his/her passenger. These actions demonstrate a level of care and attentiveness towards the passenger's needs and comfort, showing that the driver is interested in providing a positive experience for the passenger.Rate this question:
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- 3.
It is raining outside when an elderly passenger exits your taxi. What should you do to professional customer service skills?
- A.
Ask the customer if they would like an umbrella to shield them from the rain, the door of their destination
- B.
Tell the customer to have a pleasant day
- C.
Give the customer the weather forecast for the day
- D.
Offer to pick up the customer if she/he needs a ride again
- E.
None of the above are correct
Correct Answer
A. Ask the customer if they would like an umbrella to shield them from the rain, the door of their destinationExplanation
To demonstrate professional customer service skills in this situation, it is important to consider the comfort and well-being of the elderly passenger. By asking if they would like an umbrella to shield them from the rain, it shows empathy and a willingness to go the extra mile to ensure their satisfaction. Additionally, offering to hold the umbrella and escort them to their destination displays attentiveness and a commitment to providing a positive experience.Rate this question:
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- 4.
If a customer is complaining that you are driving too fast, what should you do?
- A.
Tell the customer to put on his/her seatbelt
- B.
Tell them that you are keeping up with the traffic
- C.
Tell them that you are a professional and you know what you are doing
- D.
Apologize to the customer and assure them that you will drive within the speed limit
- E.
Ignore the customer and be concerned with reaching the destination on time
Correct Answer
D. Apologize to the customer and assure them that you will drive within the speed limitExplanation
If a customer is complaining that you are driving too fast, it is important to prioritize their safety and address their concerns. Apologizing to the customer shows empathy and acknowledges their discomfort. Assuring them that you will drive within the speed limit demonstrates a commitment to their well-being and helps to build trust. It is crucial to prioritize the customer's satisfaction and ensure a safe and comfortable journey.Rate this question:
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- 5.
To save on fuel, you should turn off your engine when the taxi is going to be sitting
- A.
5 seconds
- B.
10 seconds
- C.
15 seconds
- D.
30 seconds
- E.
45 seconds
Correct Answer
B. 10 secondsExplanation
To save on fuel, it is recommended to turn off your engine when the taxi is going to be sitting for a short duration of time, such as 10 seconds. This is because idling for longer periods of time consumes unnecessary fuel. By turning off the engine during short stops, fuel consumption can be reduced, leading to cost savings and reduced emissions.Rate this question:
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- 6.
A customer gets into your taxi angry and in a hurry. He requests to be taken to the airport. What will you respond?
- A.
In an angry voice, “What time is your flight and what airline are you traveling?”
- B.
“What’s wrong with you, are you sick or something?”
- C.
You pleasantly respond, “To which airport would you like me to take you sir?”
- D.
Will you pay my ticket if I get caught speeding?
- E.
None of the above
Correct Answer
C. You pleasantly respond, “To which airport would you like me to take you sir?”Explanation
The correct answer is to pleasantly respond, "To which airport would you like me to take you sir?" This response shows professionalism and a willingness to assist the customer, despite their angry and hurried state. It addresses the customer's request directly and allows them to provide the necessary information for the taxi driver to proceed with the journey.Rate this question:
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- 7.
The primary goal in serving customers is
- A.
Their money
- B.
Their warmth
- C.
Their friendship
- D.
Their service and happy arrival
- E.
Their satisfaction and eventual return business
Correct Answer
E. Their satisfaction and eventual return businessExplanation
The primary goal in serving customers is their satisfaction and eventual return business. This means that the main objective of serving customers is to ensure that they are happy with the product or service they receive, and that they are likely to come back in the future to do business again. This emphasizes the importance of providing a positive experience to customers, as it not only ensures their satisfaction but also increases the likelihood of repeat business, which is beneficial for the company's success and growth.Rate this question:
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- 8.
The statement: “Cab drivers always drive recklessly if it means being first to pick up the customer”
- A.
The truth
- B.
The opinion of all customers
- C.
Racism
- D.
Stereotype
- E.
None of the above
Correct Answer
D. StereotypeExplanation
The statement is suggesting that all cab drivers drive recklessly if it means being the first to pick up a customer. This is a stereotype, as it assumes that all cab drivers behave in the same reckless manner. Stereotypes are generalizations or assumptions made about a group of people, often based on limited or biased information. It is important to recognize that individuals within a group can have diverse behaviors, and it is unfair to make blanket statements about an entire profession based on the actions of a few.Rate this question:
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- 9.
Which of the following is a major DON’T of exceptional customer service?
- A.
I’m sorry
- B.
I’ll try my best
- C.
Can I help you?
- D.
That ’s not my job
- E.
Where are you going?
Correct Answer
D. That ’s not my jobExplanation
The major DON'T of exceptional customer service is saying "That's not my job." This statement implies a lack of willingness to help the customer and can leave them feeling frustrated and unimportant. Exceptional customer service involves going above and beyond to assist customers, regardless of whether or not the task falls within one's specific job responsibilities.Rate this question:
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- 10.
According to the video “The Difficult Guest” there are three types of guests.
- A.
The Disruptive Guest, the Humble Guest and the Uninvited Guest
- B.
The Disruptive Guest, the Distracted Guest, and the Disappointed Guest
- C.
The Happy Guest, the Friendly Guest, and the Disappointed Guest
- D.
The Disruptive Guest, the Friendly Guest, and the Tired Guest.
- E.
None of the above
Correct Answer
B. The Disruptive Guest, the Distracted Guest, and the Disappointed Guest -
- 11.
Chauffeurs who are excellent at Customer Service possess these…
- A.
A positive attitude and personality
- B.
The inability to broaden and stretch their capacity
- C.
The ability to cope with change and remain flexible
- D.
Enjoy working with and/for others
- E.
1,3, and 4 are correct
Correct Answer
E. 1,3, and 4 are correctExplanation
Chauffeurs who are excellent at Customer Service possess a positive attitude and personality, the ability to cope with change and remain flexible, and enjoy working with and/for others. A positive attitude and personality are important traits for providing exceptional customer service as they create a welcoming and friendly environment for passengers. The ability to cope with change and remain flexible allows chauffeurs to adapt to different situations and meet the diverse needs of customers. Enjoying working with and for others is crucial as chauffeurs interact with passengers and work as part of a team to ensure a smooth and pleasant experience. Therefore, options 1, 3, and 4 are correct.Rate this question:
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- 12.
There are four elements or parts in every form of communication
- A.
The context/ environment
- B.
The receiver
- C.
The sender
- D.
The message
- E.
All of the above are correct
Correct Answer
E. All of the above are correctExplanation
The given answer is correct because in every form of communication, these four elements or parts are essential. The context/environment refers to the situation or setting in which the communication takes place, which can greatly influence the meaning and interpretation of the message. The receiver is the person or entity who receives and interprets the message, while the sender is the person or entity who initiates and transmits the message. Lastly, the message is the content or information being conveyed. All of these elements are necessary for effective communication to occur.Rate this question:
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- 13.
Examples of body language (or non-verbal communication) include
- A.
Crossing fingers
- B.
Thumbs up sign
- C.
Maintaining eye contact
- D.
Winking at the passenger
- E.
All of the above are correct
Correct Answer
E. All of the above are correctExplanation
The given answer is correct because all of the examples mentioned - crossing fingers, thumbs up sign, maintaining eye contact, and winking at the passenger - are indeed examples of body language or non-verbal communication. Body language is a form of communication that involves gestures, facial expressions, and other non-verbal cues to convey messages and emotions. Each of the examples mentioned can communicate different meanings or intentions in different contexts.Rate this question:
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- 14.
Which is NOT a passenger need?
- A.
The need to feel welcome
- B.
The need to feel uncomfortable during the trip
- C.
The need to feel important during the trip
- D.
The need to be appreciated by the driver
- E.
None of the above
Correct Answer
B. The need to feel uncomfortable during the tripExplanation
Passengers generally have the need to feel comfortable during their trip, as it enhances their overall experience. Feeling uncomfortable would not be a passenger need, as it goes against their desire for a pleasant and enjoyable journey.Rate this question:
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- 15.
Driving or parking in a bike lane in Chicago when not making a turn, picking up or dropping off is result in ____ fine.
- A.
$100.00
- B.
$150.00
- C.
$175.00
- D.
$200.00
- E.
None of the above are correct
Correct Answer
B. $150.00Explanation
Driving or parking in a bike lane in Chicago when not making a turn, picking up or dropping off is result in a $150.00 fine.Rate this question:
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- 16.
Why is it important to ask open questions?
- A.
So your passenger won’t be quiet
- B.
To draw out ideas and feelings
- C.
To encourage elaboration of needs and/or problems
- D.
To ensure a good trip
- E.
2 and 3 are correct
Correct Answer
E. 2 and 3 are correctExplanation
Asking open questions is important because it helps to draw out ideas and feelings from the person being asked. Open questions allow for a more detailed and thorough response, encouraging the person to elaborate on their needs and problems. This can lead to a better understanding of the situation and more effective problem-solving. It also promotes better communication and engagement between the questioner and the respondent.Rate this question:
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- 17.
It is ALWAYS a good idea to...
- A.
Drive as fast as possible
- B.
Ask your customer questions about what they might like (radio station, turn on AC)
- C.
Ask your customer for permission (example: Do you mind if I take an alternate rout)
- D.
Find out why they need a ride
- E.
2 and 3 are correct
Correct Answer
E. 2 and 3 are correctExplanation
As a driver, it is always a good idea to ask your customer questions about their preferences, such as the radio station they might like or if they would like the AC turned on. This shows that you care about their comfort and helps create a positive experience for them. Additionally, asking for permission, such as asking if they mind taking an alternate route, demonstrates respect for their preferences and can help avoid any potential conflicts or misunderstandings.Rate this question:
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- 18.
As a professional public chauffeur you know that...
- A.
Making a good impression includes showing a sincere interest in customers and their needs
- B.
Appearance matters
- C.
Customers should be considered guests in your vehicle and treated as such
- D.
You are at an immediate disadvantage regarding impressions due to common stereotypes about you
- E.
All of the above
Correct Answer
E. All of the aboveExplanation
The correct answer is "All of the above". This is because all the statements mentioned in the question contribute to making a good impression as a professional public chauffeur. Showing a sincere interest in customers and their needs, maintaining a good appearance, treating customers as guests, and acknowledging the common stereotypes about chauffeurs are all important factors in creating a positive impression.Rate this question:
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- 19.
In conflict resolution you should..
- A.
Show openness
- B.
Emphasize equality
- C.
Express empathy
- D.
Remain supportive
- E.
All of the above
Correct Answer
E. All of the aboveExplanation
In conflict resolution, it is important to show openness by being willing to listen and consider different perspectives. Emphasizing equality means treating all parties involved in the conflict with fairness and respect. Expressing empathy helps to understand and acknowledge the emotions and concerns of others. Remaining supportive involves providing encouragement and assistance throughout the resolution process. Therefore, all of these actions are necessary for effective conflict resolution.Rate this question:
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- 20.
Satisfied visitors/customers benefit...
- A.
The professional public chauffeur
- B.
Stores
- C.
Hotels
- D.
Chicago
- E.
All of the above
Correct Answer
E. All of the aboveExplanation
The correct answer is "all of the above." This means that satisfied visitors/customers benefit the professional public chauffeur, stores, hotels, and Chicago. This implies that when visitors or customers are satisfied, it has positive effects on various entities such as the chauffeur, stores, hotels, and the city of Chicago.Rate this question:
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- 21.
The following words; age, appearance, work location, income, ethnicity, describe which of these things?
- A.
Diversity
- B.
Empathy
- C.
Dissatisfaction
- D.
Ethnicity
Correct Answer
A. DiversityExplanation
The words age, appearance, work location, income, and ethnicity all describe different aspects of diversity. Diversity refers to the presence of a variety of characteristics, backgrounds, and perspectives within a group or society. In this context, these words represent different dimensions of diversity such as age diversity, physical appearance diversity, geographic diversity, income diversity, and ethnic diversity.Rate this question:
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- 22.
The primary goal in serving customers is...
- A.
Their money
- B.
Their service and happy arrival
- C.
Their satisfaction and eventual return business
- D.
Their warmth
- E.
Their purse or wallet
Correct Answer
C. Their satisfaction and eventual return businessExplanation
The primary goal in serving customers is their satisfaction and eventual return business. This means that the main objective of serving customers is to ensure that they are happy with the service provided and that they have a positive experience. By prioritizing customer satisfaction, businesses aim to build a loyal customer base who will continue to support and patronize their products or services in the future. This approach recognizes the importance of maintaining good relationships with customers and understanding their needs in order to foster long-term loyalty and repeat business.Rate this question:
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- 23.
Diversity is defined as.
- A.
Differences in political ideas
- B.
Different things for the minority
- C.
Race, gender, and sexual orientation
- D.
Differences
- E.
None of the above
Correct Answer
C. Race, gender, and sexual orientationExplanation
Diversity is defined as the inclusion and representation of individuals from various backgrounds, including their race, gender, and sexual orientation. It refers to the recognition and appreciation of the differences and unique qualities that individuals possess. Diversity promotes equal opportunities, fosters understanding and empathy, and helps create a more inclusive society where everyone feels valued and respected.Rate this question:
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- 24.
The________ that we display impacts the outcome and the type of service we provide to our passengers.
- A.
Name tag
- B.
Service
- C.
Posters
- D.
Behavior
- E.
None of the above
Correct Answer
B. ServiceExplanation
The word "service" is the correct answer because it is the most logical choice that fits the context of the sentence. The sentence is discussing the impact of something that is displayed on the outcome and type of service provided to passengers. The other options, such as "name tag," "posters," and "behavior," do not fit as well in this context.Rate this question:
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- 25.
can be harmful because they label a whole group of people without considering their individual difference.
- A.
Name calling
- B.
Stereotyping
- C.
Rumors
- D.
Categorizing
- E.
All of the above
Correct Answer
B. StereotypingExplanation
Stereotyping is the correct answer because it involves labeling a whole group of people without considering their individual differences. Stereotypes are generalizations or assumptions made about a particular group based on limited information or preconceived notions. This can be harmful as it overlooks the unique characteristics and experiences of individuals within the group and can lead to unfair judgments and discrimination.Rate this question:
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- 26.
A taxi driver______ seeks ways to improve services.
- A.
Always
- B.
Sometimes
- C.
Most of the time
- D.
Never
- E.
None of the above
Correct Answer
A. AlwaysExplanation
A taxi driver always seeks ways to improve services because they understand the importance of providing a high-quality experience to their passengers. They constantly strive to enhance their skills, knowledge, and customer service in order to meet the needs and expectations of their clients. By continuously seeking improvement, they can stay competitive in the industry and ensure customer satisfaction.Rate this question:
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- 27.
What is an Ambassador of the city?
- A.
The Commissioner
- B.
A professional Public Chauffeur
- C.
The Mayor’s Office of Public Relations
- D.
The Department Business Affairs and Consumer Protection
- E.
All taxi affiliations
Correct Answer
B. A professional Public ChauffeurExplanation
An Ambassador of the city refers to a professional Public Chauffeur. This individual is responsible for providing transportation services to the public and representing the city in a professional manner. They are skilled drivers who ensure the safety and comfort of their passengers while promoting a positive image of the city.Rate this question:
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- 28.
You can make your passenger/customer satisfied if you...
- A.
Treat them according to the way you feel on that day
- B.
Annoy the passenger/customer
- C.
Argue with the passengers/customers until you know that they understand that you are right
- D.
Anticipate the passengers/ customer needs
- E.
Both 3 and 4 arc correct
Correct Answer
D. Anticipate the passengers/ customer needsExplanation
Anticipating the passengers' or customers' needs allows you to provide them with excellent service and meet their expectations. By understanding their preferences, preferences, and potential requirements, you can proactively offer assistance, suggest relevant products or services, and ensure a smooth and pleasant experience. This approach demonstrates attentiveness and professionalism, which contributes to customer satisfaction and loyalty.Rate this question:
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- 29.
You are driving the speed limit, but your customer is complaining that you are driving too fast, what should you do?
- A.
Tell the customer to put on his/her seatbelt
- B.
Tell them that you are a professional and you know what you are doing
- C.
Apologize to the customer and assure them that you will drive slower, then be sure to do that
- D.
Ignore the customer and be concerned with reaching the destination on time
Correct Answer
C. Apologize to the customer and assure them that you will drive slower, then be sure to do thatExplanation
If the customer is complaining about driving too fast, it is important to acknowledge their concerns and apologize for their discomfort. Assuring them that you will drive slower and actually following through with it demonstrates professionalism and a commitment to their safety and satisfaction. Ignoring the customer's complaint or dismissing it as unnecessary can lead to a negative experience and potential safety issues.Rate this question:
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- 30.
It is after 7:00 p.m., your day has ended and you are on the way home. You forgot to switch to “NOT FOR HIRE”, light and a passenger requests a ride to a destination 20 miles from your home. In order to provide quality service, you should respond...
- A.
I'm off
- B.
Please catch another cab
- C.
You greet the customer and ask his/her destination and take them there
- D.
Explain to the customer that your have to get home to see your family
- E.
None of the above
Correct Answer
C. You greet the customer and ask his/her destination and take them thereExplanation
In order to provide quality service, it is important to prioritize the customer's needs and ensure their satisfaction. Even though it is after working hours and the driver forgot to switch to "NOT FOR HIRE" mode, the best course of action would be to greet the customer, ask their destination, and provide them with the ride they requested. This shows professionalism and a commitment to delivering a positive customer experience.Rate this question:
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- 31.
The professional public chauffeur program is under the authority of which City of Chicago Department?
- A.
Department of Revenue
- B.
Department of Tourism
- C.
Department of Business Affairs and Consumer Protection
- D.
Department of Police
- E.
None of the above
Correct Answer
C. Department of Business Affairs and Consumer ProtectionExplanation
The professional public chauffeur program in the City of Chicago is under the authority of the Department of Business Affairs and Consumer Protection. This department is responsible for regulating and licensing various businesses, including public chauffeurs. They ensure that chauffeurs meet the necessary requirements and adhere to the regulations set by the city to ensure the safety and quality of transportation services provided to the public.Rate this question:
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- 32.
Making a good impression on all vision/customers will lead to….
- A.
Chicago hosting more conventions
- B.
More revenue for the taxi driver
- C.
Higher price for souvenirs
- D.
More revenue for the city
- E.
Both 2 and 4 are correct
Correct Answer
E. Both 2 and 4 are correctExplanation
Making a good impression on all vision/customers will lead to more revenue for the taxi driver and more revenue for the city. When customers have a positive experience with taxi drivers and the city as a whole, they are more likely to spend money on transportation and other services, ultimately contributing to an increase in revenue for both the individual taxi driver and the city as a whole.Rate this question:
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- 33.
What does every customer want?
- A.
To be listened to
- B.
Good customer service
- C.
To reach their destination safely
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
Every customer wants to feel valued and heard, which is why they want to be listened to. Additionally, they expect good customer service, which includes prompt and efficient assistance. Lastly, customers want to reach their destination safely, as safety is a fundamental concern for everyone. Therefore, the answer "All of the above" encompasses these common desires of customers.Rate this question:
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- 34.
The proper perspective of diversity includes…
- A.
Being honest and showing integrity
- B.
Respecting and appreciating differences
- C.
Always being judgmental
- D.
Valuing characteristics that make each person different
- E.
1, 2 and 4 are correct
Correct Answer
E. 1, 2 and 4 are correctExplanation
The proper perspective of diversity includes being honest and showing integrity, respecting and appreciating differences, and valuing characteristics that make each person different. These three aspects are important in fostering a inclusive and accepting environment where individuals are treated with fairness and equality. Being judgmental goes against the principles of diversity, as it involves forming negative opinions or stereotypes based on differences. Therefore, option 3, "Always being judgmental," is incorrect.Rate this question:
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- 35.
Before you speak a word, your speaks for you
- A.
Appearance
- B.
First impression
- C.
Communication
- D.
Attitude
Correct Answer
B. First impressionExplanation
The phrase "Before you speak a word, your first impression speaks for you" suggests that the initial impression someone forms of you is based on your appearance and demeanor before you even start talking. This implies that people make judgments about you based on how you look and carry yourself, and these judgments can influence their perception of you and how they interact with you. Therefore, the correct answer is "First impression."Rate this question:
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- 36.
A winning approach to customer service includes….
- A.
The proper attitude
- B.
The proper perspective
- C.
Good human relation skills
- D.
All of the above
Correct Answer
D. All of the aboveExplanation
A winning approach to customer service includes having the proper attitude, which means being positive, empathetic, and willing to help. It also includes having the proper perspective, which means understanding the importance of customer satisfaction and the impact it has on the success of the business. Additionally, good human relation skills are essential in customer service, as they involve effective communication, active listening, and the ability to build rapport with customers. Therefore, all of the above options are necessary for a successful customer service approach.Rate this question:
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- 37.
Understanding the , and of passengers can help cab drivers be more accepting and respectful of the differences that exist among people
- A.
Experiences, emotions religion
- B.
Rudeness, hypersensitivity, emotions
- C.
Attitudes, experiences, beliefs
- D.
Hair color, fashion, style
Correct Answer
C. Attitudes, experiences, beliefsExplanation
Understanding the attitudes, experiences, and beliefs of passengers can help cab drivers be more accepting and respectful of the differences that exist among people. By being aware of and acknowledging these factors, cab drivers can provide a more inclusive and accommodating service to passengers from diverse backgrounds. This understanding allows drivers to adapt their approach and communication style to meet the needs and preferences of each passenger, fostering a positive and respectful experience for all.Rate this question:
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- 38.
When people think their culture's way of doing things is the best, most logical, most beautiful, these people are …
- A.
Over cultured
- B.
In culture struck
- C.
Ethnographic
- D.
Ethnocentric
- E.
Diverse
Correct Answer
D. EthnocentricExplanation
When people believe that their own culture's way of doing things is superior to others, they are considered ethnocentric. This mindset often leads to a lack of appreciation or understanding of other cultures, as individuals may judge them based on their own cultural norms and values. Ethnocentrism can hinder cultural diversity and create barriers to intercultural communication and understanding.Rate this question:
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- 39.
What does communication involve?
- A.
The person sending the message
- B.
The person receiving the message
- C.
The environment in which the message is sent
- D.
The message itself
- E.
All of the above
Correct Answer
E. All of the aboveExplanation
Communication involves all of the above elements. In order for communication to occur, there must be a person sending the message, a person receiving the message, a medium or environment in which the message is sent, and the message itself. All of these components are necessary for effective communication to take place.Rate this question:
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- 40.
According to the Illinois Rules of the Road, in order to safely pass bicyclists on the road, how much space must all motorists, including public chauffeurs, allow between their vehicle and a bicycle
- A.
One foot
- B.
At least 3 feet
- C.
No more than 6 feet
- D.
It depends on the situation
Correct Answer
B. At least 3 feetExplanation
According to the Illinois Rules of the Road, all motorists, including public chauffeurs, must allow at least 3 feet of space between their vehicle and a bicycle in order to safely pass them on the road. This ensures that there is enough distance to avoid any potential accidents or collisions between the vehicle and the bicycle.Rate this question:
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- 41.
Why should you avoid making “jackrabbit starts"?
- A.
To reduce wear on your tires
- B.
To avoid collisions
- C.
To protect your passenger’s safety
- D.
To save gas
Correct Answer
D. To save gasExplanation
Making "jackrabbit starts" refers to accelerating rapidly from a stopped position. This can lead to excessive fuel consumption as the engine has to work harder to propel the vehicle forward. By avoiding such starts, you can save gas and improve fuel efficiency.Rate this question:
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- 42.
To save gas, the Environmental Protection Agency recommends that drivers do not exceed what speed when driving on the highway?
- A.
50 mph
- B.
60 mph
- C.
70 mph
- D.
80 mph
Correct Answer
B. 60 mpHExplanation
The Environmental Protection Agency recommends that drivers do not exceed 60 mph when driving on the highway in order to save gas. This is because higher speeds generally result in increased fuel consumption. By driving at a lower speed, drivers can improve their fuel efficiency and reduce their gas consumption, thereby contributing to the conservation of natural resources and reducing air pollution.Rate this question:
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- 43.
Which of the following is NOT recommended in order to save gas?
- A.
Tightening your gas cap
- B.
Removing excess weight from your vehicle
- C.
Always keeping your windows open
- D.
Using cruise control when driving on flat terrain
Correct Answer
C. Always keeping your windows openExplanation
Keeping your windows open while driving is not recommended in order to save gas. When the windows are open, it creates drag on the vehicle, which increases fuel consumption. Closing the windows and using the air conditioning system instead can help improve fuel efficiency.Rate this question:
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- 44.
To save gas, you should roll down your windows instead of using the air conditioner when you are driving slower than what speed?
- A.
20 mph
- B.
30 mph
- C.
40 mph
- D.
50 mph
Correct Answer
C. 40 mpHExplanation
Rolling down the windows instead of using the air conditioner can save gas when driving at speeds slower than 40 mph. At speeds below this threshold, the drag caused by open windows does not significantly impact fuel efficiency. However, at higher speeds, the increased drag from open windows can decrease fuel efficiency, making it more efficient to use the air conditioner instead.Rate this question:
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- 45.
What is the term for a system of driving and vehicle maintenance practices intended to improve your car's gas mileage?
- A.
Hypermiling
- B.
Ecodriving
- C.
Shunpiking
- D.
Rat-running
Correct Answer
B. EcodrivingExplanation
Ecodriving is the term used to describe a system of driving and vehicle maintenance practices aimed at improving a car's gas mileage. This includes techniques such as smooth acceleration and deceleration, maintaining a steady speed, and avoiding unnecessary idling. By adopting ecodriving practices, drivers can reduce fuel consumption, save money, and minimize their environmental impact.Rate this question:
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- 46.
Why is it a good idea to keep your cab rolling in traffic?
- A.
It saves gas
- B.
It reduces brake wear
- C.
It is better for your engine
- D.
All of the above
Correct Answer
A. It saves gasExplanation
Keeping your cab rolling in traffic is a good idea because it saves gas. When you continuously stop and start in traffic, your vehicle consumes more fuel. By keeping the cab rolling, you maintain a steady speed and reduce the amount of fuel used, thus saving gas.Rate this question:
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- 47.
You can save gas by using your cruise control:
- A.
All the time
- B.
On hilly terrain
- C.
On flat terrain
- D.
None of the above
Correct Answer
C. On flat terrainExplanation
Using cruise control on flat terrain can help save gas because it allows the vehicle to maintain a consistent speed without unnecessary acceleration or deceleration. This helps to optimize fuel efficiency by avoiding sudden bursts of speed or unnecessary braking. On hilly terrain, the vehicle may need to adjust its speed and power output more frequently, which can reduce the effectiveness of using cruise control for fuel savings. Therefore, using cruise control on flat terrain is the best option for saving gas.Rate this question:
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- 48.
When driving faster than 40 mph, you can save gas by doing which of the following?
- A.
Driving with your windows down and NOT using the air conditioning
- B.
Using the air conditioning and NOT driving with vour windows down
- C.
Driving with your windows down AND using the air conditioning
- D.
None of the above
Correct Answer
B. Using the air conditioning and NOT driving with vour windows downExplanation
When driving faster than 40 mph, it is more fuel-efficient to use the air conditioning and keep the windows closed. This reduces the drag caused by open windows, which can decrease fuel efficiency.Rate this question:
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- 49.
Why is it important to make sure your gas cap is properly tightened?
- A.
To prevent debris from entering your gas tank
- B.
To reduce fire risks
- C.
To prevent thieves from siphoning your gas
- D.
To stop fuel from evaporating
Correct Answer
D. To stop fuel from evaporatingExplanation
It is important to make sure your gas cap is properly tightened to stop fuel from evaporating. When the gas cap is loose or not properly sealed, fuel can evaporate and escape from the gas tank. This not only leads to wastage of fuel but also contributes to air pollution. Properly tightening the gas cap helps to maintain fuel efficiency and prevent unnecessary fuel loss.Rate this question:
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Apr 19, 2023Quiz Edited by
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Apr 15, 2013Quiz Created by
Ray0303