Mandatory Training Course 1- Code Of Conduct Quiz

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Mandatory Training Course 1- Code Of Conduct Quiz - Quiz

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Questions and Answers
  • 1. 

    Which of the following act is prohibited for all FINCA employees?

    • A.

      Directly or indirectly accepting bribes from customers / clients

    • B.

      Reasonable business entertainment and gifts or favors of nominal value or those which are appropriate in the circumstances and not intended as an inducement

    • C.

      Kickbacks or any other improper benefit which could influence their performance

    • D.

      Both a&c

    Correct Answer
    D. Both a&c
    Explanation
    The correct answer is "Both a&c" because it states that all FINCA employees are prohibited from directly or indirectly accepting bribes from customers/clients, as well as from engaging in kickbacks or any other improper benefit that could influence their performance. This implies that any form of bribery or improper benefit is strictly forbidden for all employees, ensuring ethical conduct and maintaining the integrity of the organization.

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  • 2. 

    All FINCA Employees must immediately inform their supervisors of any requests by governmental authorities that indicate risks for the organization, or that are unusual or outside the normal scope of the employee’s responsibilities.

    • A.

      Yes, All Employees should

    • B.

      No, They should not

    Correct Answer
    A. Yes, All Employees should
    Explanation
    All FINCA employees should immediately inform their supervisors of any requests by governmental authorities that indicate risks for the organization or are unusual or outside the normal scope of their responsibilities. This is important because it allows the organization to address any potential risks or issues promptly and appropriately. By informing their supervisors, employees ensure that the organization can take necessary actions to mitigate any potential harm or negative consequences. This proactive approach helps to protect the organization's interests and maintain its integrity.

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  • 3. 

    Record Keeping and Financial Integrity includes ;

    • A.

      Compliance with applicable accounting principles and the Company's internal accounting control

    • B.

      Accurate and complete information shall be given in response to inquiries from the Company's independent auditors.

    • C.

      Approval of any expense report or other document where the person knows or suspects that any portion of the report is not accurate, is untruthful, or is not in compliance with the Company’s policies.

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    The correct answer is "All of the above" because the statement includes all the mentioned actions that fall under Record Keeping and Financial Integrity. Compliance with accounting principles and internal controls, providing accurate and complete information to auditors, and approving accurate expense reports are all important aspects of maintaining financial integrity and record keeping.

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  • 4. 

    Which of the following statement complies with FINCA COC ?

    • A.

      FINCA Persons shall not work on a political fundraiser or other campaign activity while on Company time and shall not use any Company assets for these activities.

    • B.

      FINCA Person may require you to contribute to, support or oppose any political group or candidate.

    • C.

      FINCA shall comply with all applicable Federal, State and laws and the laws in any country in which we operate on lobbying

    • D.

      Both A & C

    Correct Answer
    D. Both A & C
    Explanation
    Both statement A and C comply with FINCA COC. Statement A states that FINCA persons are not allowed to work on political fundraisers or campaigns during company time and cannot use company assets for these activities. This complies with FINCA COC's policy on not engaging in political activities while on company time. Statement C states that FINCA shall comply with all applicable laws and regulations regarding lobbying, which aligns with FINCA COC's commitment to following all relevant laws in the countries where they operate.

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  • 5. 

    Information of FINCA that has not been made public shall be kept confidential except as may be necessary in performing authorized duties or by authorization of the ;

    • A.

      Head business banking

    • B.

      Chief Executive Officer or Chairman of the Board of Directors

    • C.

      Head of Training & OD

    • D.

      Head of HR or Head of Compliance

    Correct Answer
    B. Chief Executive Officer or Chairman of the Board of Directors
    Explanation
    The correct answer is Chief Executive Officer or Chairman of the Board of Directors. These individuals hold the highest positions in the organization and are responsible for making important decisions. Therefore, they may have the authority to access confidential information about FINCA that has not been made public.

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  • 6. 

    Any employee found to be engaged in, attempting to, or conspiring as to fraud or theft of assets of FINCA or its clients, or attempting to engage in fraud or theft, will be subject to ­­­_____­­­______, subject to the rules, regulations or law applicable thereto.

    • A.

      Penalized monetary and will face deduction in salary

    • B.

      Immediate termination and criminal prosecution

    • C.

      Suspension on temporarily basis

    • D.

      Immediate hold on monthly salary till further notice

    Correct Answer
    B. Immediate termination and criminal prosecution
    Explanation
    If an employee is found to be engaged in fraud or theft of assets of FINCA or its clients, or attempting to engage in such activities, they will be immediately terminated from their position and may face criminal prosecution. This means that they will lose their job and may also face legal consequences for their actions. This severe action is taken to ensure the integrity and security of FINCA and its clients' assets.

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  • 7. 

    A Conflict of interest may be a transaction between FINCA and a FINCA Person or their family members (a Related Party Transaction), a situation which interferes with judgment or duties at FINCA, or use of their position for reasons not in the best interests of FINCA.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because it states that a conflict of interest can occur in various situations such as transactions between FINCA and a FINCA person or their family members, situations that interfere with judgment or duties at FINCA, or the use of their position for reasons not in the best interests of FINCA. This implies that conflicts of interest can arise in different forms and can potentially impact the decision-making process and actions within the organization.

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  • 8. 

    Which of the following statement is true?

    • A.

      Receiving gifts services, loans, preferential treatment, or anything of value, including entertainment, should not be accepted from those with whom FINCA conducts business under circumstances that would compromise judgment

    • B.

      Gifts of nominal value or meals and social invitations that are in keeping with FINCA business ethics, and not unusually expensive or extravagant, may be accepted where necessary for ordinary business relationships

    • C.

      Any question about the appropriateness of accepting a gift or invitation should be referred to a supervisor, a compliance officer, or the Office of General Counsel

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    The correct answer is "All of the above". This means that all three statements mentioned in the question are true. The first statement states that receiving gifts or any form of preferential treatment should not be accepted if it compromises judgment. The second statement allows for the acceptance of gifts of nominal value or meals and social invitations that are in line with business ethics. The third statement advises individuals to refer any questions about accepting gifts or invitations to a supervisor, compliance officer, or the Office of General Counsel. Therefore, all three statements are true and should be followed.

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  • 9. 

    Which of the following activity can result in a dismissal?

    • A.

      Sharing the bank’s information with other banks

    • B.

      Taking bribes from a loan client

    • C.

      Withdrawing cash from a depositor’s account secretly

    • D.

      Pocketing the money received from the loan clients at the time and then depositing that money later on once salary is received

    • E.

      All of the above

    Correct Answer
    E. All of the above
    Explanation
    All of the activities mentioned in the options can result in dismissal. Sharing the bank's information with other banks is a breach of confidentiality and can lead to severe consequences. Taking bribes from a loan client is unethical and against the bank's code of conduct. Withdrawing cash from a depositor's account secretly is a serious offense and a violation of trust. Pocketing the money received from loan clients and depositing it later is a form of embezzlement and can result in termination. Therefore, engaging in any of these activities can lead to dismissal from the bank.

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  • 10. 

    FINCA employees partnering with clients in their business is:

    • A.

      Profitable for the bank

    • B.

      A violation of the policy

    • C.

      Allowed as long as the loan instalments are deposited on time

    • D.

      A reason for dismissal

    • E.

      B and D both

    Correct Answer
    E. B and D both
    Explanation
    The given correct answer, "B and D both," suggests that FINCA employees partnering with clients in their business is both a violation of the policy and a reason for dismissal. This means that employees are not allowed to partner with clients in their business ventures, and if they do so, they can face consequences such as being dismissed from their job. This policy is likely in place to maintain professionalism, avoid conflicts of interest, and ensure that employees prioritize their roles and responsibilities within the bank.

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  • 11. 

    Giving payments of photo account cheques to the account holder’s guarantor is:

    • A.

      Ethical since the guarantor can take the payment on behalf of the account holder

    • B.

      An example of harassment

    • C.

      An example of theft

    • D.

      An example of non-compliance of bank’s policies and procedures

    • E.

      All of the above

    Correct Answer
    D. An example of non-compliance of bank’s policies and procedures
    Explanation
    Giving payments of photo account cheques to the account holder's guarantor goes against the bank's policies and procedures. The bank's policies and procedures likely state that payments should only be made to the account holder or authorized individuals. By giving the payment to the guarantor instead, the bank is not complying with its own rules and regulations. This action can be considered unethical, but it does not necessarily constitute harassment or theft.

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  • 12. 

    Verbally abusing and humiliating your employee in case of inefficiency in his/ her work is 

    • A.

      Allowed since the employee is not getting any work done

    • B.

      Not allowed since it is a fraudulent activity

    • C.

      Allowed in order to fulfil your goals/targets

    • D.

      Not allowed since it is intolerable behavior

    • E.

      B and D both

    Correct Answer
    D. Not allowed since it is intolerable behavior
    Explanation
    Verbally abusing and humiliating an employee is not allowed since it is intolerable behavior. It is important to create a positive and respectful work environment where employees feel valued and supported. Verbally abusing and humiliating employees can have negative consequences on their mental health, job satisfaction, and overall productivity. It is essential for employers to address any issues or inefficiencies in a professional and constructive manner rather than resorting to abusive behavior.

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  • Current Version
  • Feb 03, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 06, 2016
    Quiz Created by
    FDAPakistan1
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