CompTIA A+ 220-701 Essentials Practice Test....(Part 1)
I will try to do about 3 parts with 75-80 questions each.
- 1.
Which of the following types of portable media offers the LARGEST storage capacity?
- A.
DVD.DL
- B.
CD.RW
- C.
CD.R
- D.
DVD.R
Correct Answer
A. DVD.DLExplanation
DVD.DL offers the largest storage capacity among the given options. DVD.DL stands for DVD Dual Layer, which means it has two layers of data storage on one disc. This allows it to store more data compared to the other options like CD.RW, CD.R, and DVD.R. DVD.DL can typically store up to 8.5 gigabytes (GB) of data, making it the best choice for larger storage needs.Rate this question:
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- 2.
Which of the following are valid ports for printing over a network? (Select TWO).
- A.
USB 001
- B.
\\computername\sharename
- C.
SNMP
- D.
IP_ip_address
- E.
IEEE 1394
Correct Answer(s)
B. \\computername\sharename
D. IP_ip_addressExplanation
\\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. This address can be verified from printer's configuration.Rate this question:
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- 3.
While performing a preventative maintenance check on a personal computer, a technician notices that several unused expansion card slots have open ports. Which of the following BEST describes why the covers for these card slots should be reinstalled?
- A.
Help limit radio frequency interference (RFI) inside the case.
- B.
Help ensure proper air flow through the case.
- C.
Help prevent moisture buildup in the case.
- D.
Help limit electrostatic discharge (ESD) inside the case.
Correct Answer
B. Help ensure proper air flow through the case.Explanation
The chassis of a PC is designed for proper internal airflow across the various components. However, if your PC's enclosures are open, then the cooling of the PC changes dramatically. The cooling of some components can be reduced or totally eliminated and can cause damage.Rate this question:
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- 4.
Which of the following allows verification of the port that a printer is currently using?
- A.
The print queue window from system tray
- B.
Properties of the printer from the Printers Control Panel
- C.
Print spooler view in the Printers Control Panel
- D.
Properties of the port within Device Manager
Correct Answer
B. Properties of the printer from the Printers Control PanelExplanation
To find the port that your printer is currently using, you need to open the properties of the printer from the Printer's Control PanelRate this question:
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- 5.
Users are reporting that print jobs being sent to a shared printer are not printing. A technician has verified the printer is online and prints a configuration page from the printer. Which of the following is the MOST likely cause of the issue? (Select TWO).
- A.
QoS for printing is not functioning over the LAN.
- B.
The printer needs to have a cartridge replaced.
- C.
A job in error status is at the top of the print queue.
- D.
The printers IP address has changed.
Correct Answer(s)
C. A job in error status is at the top of the print queue.
D. The printers IP address has changed.Explanation
The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. Sometimes, certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. The printer would not start printing again till that print job is removed from the queue. Sometime if the IP address of the printer is changed you cannot print. To find this problem you can ping the printer
from your computer.Rate this question:
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- 6.
Which of the following connector types is used with twisted pair cable?
- A.
T-Connector
- B.
BNC
- C.
RJ-45
- D.
LC
Correct Answer
C. RJ-45Explanation
With twisted pair cable you can use RJ-45 connector. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN), especially EthernetsRate this question:
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- 7.
Which of the following bus speeds is used for a PCIe card? (Select TWO).
- A.
1x
- B.
3x
- C.
6x
- D.
8x
- E.
24x
Correct Answer(s)
A. 1x
D. 8xExplanation
For a PCIe or PCI expansion card, 1x and 8x bus speeds can be used.Rate this question:
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- 8.
A user calls and says they cannot get to the Internet. How would a technician walk the user through checking the IP address and default Gateway on the computer?
- A.
Start>Run>typeipconfig>click OK and ask user to read the results.
- B.
Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the resuls
- C.
Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results.
- D.
Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read theresults.
Correct Answer
D. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read theresults.Explanation
The Ipconfig command is used to find the IP configuration information of a computer. The Syntax IPCONFIG /all displays full configuration information. You can type the Ipconfig command by clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command.Rate this question:
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- 9.
Which of the following BEST describes the function of a DNS server?
- A.
Secures network traffic through shared key encryption.
- B.
Provides resolution of host names to IP addresses.
- C.
Provides security for a network through the use of ACLs.
- D.
Dynamically assigns IP addresses for easy client configuration.
Correct Answer
B. Provides resolution of host names to IP addresses.Explanation
A DNS server is responsible for resolving host names to their corresponding IP addresses. When a user enters a website URL into their browser, the DNS server translates that URL into the IP address of the server where the website is hosted. This allows the user's device to establish a connection with the correct server and retrieve the requested web page.Rate this question:
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- 10.
Which of the following is needed to perform an ASR restore in Windows XP?
- A.
Operating system CD
- B.
Recovery console
- C.
Vendor recovery CD
- D.
ERD disk
Correct Answer
A. Operating system CDExplanation
To perform an ASR restore in Windows XP , you need Operating system CD and the recovery floppy disk that you have created. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) ..." at the bottom of the screen, press F2. The recovery process will start.Rate this question:
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- 11.
Which of the following commands verifies connectivity between two hosts? (Select TWO).
- A.
Chkntfs
- B.
Dxdiag
- C.
Tracert
- D.
Ipconfig
- E.
Ping
Correct Answer(s)
C. Tracert
E. PingExplanation
The tracert command is used to trace the route that packets take from the source host to the destination host, allowing for verification of connectivity between the two hosts. The ping command is used to send a small packet of data to a destination host and receive a response, providing a simple way to verify connectivity between two hosts. Both commands are commonly used for troubleshooting network connectivity issues.Rate this question:
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- 12.
A technician notices that there is a second partition on the primary hard drive. This partition is not assigned a drive letter and is not accessible from Windows. Which of the following is the MOST likely explanation for this extra partition?
- A.
Space reserved by the drive manufacturer for firmware.
- B.
Space set aside by Windows for use by the virtual memory swap file.
- C.
A potentially dangerous virus has been downloaded onto the system.
- D.
A recovery partition put there by the manufacturer.
Correct Answer
D. A recovery partition put there by the manufacturer.Explanation
The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique.Rate this question:
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- 13.
Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer?
- A.
Parallel port
- B.
Serial port
- C.
IEEE 1394 port
- D.
USB port
Correct Answer
B. Serial portExplanation
If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. They are used for the RS-232 (serial) portsRate this question:
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- 14.
A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use?
- A.
224.0.0.1
- B.
255.0.0.0
- C.
255.255.0.0
- D.
255.255.255.0
Correct Answer
C. 255.255.0.0Explanation
The technician would use the subnet mask 255.255.0.0 for a class B network because this subnet mask allows for a larger number of host addresses compared to the other options. A class B network uses the first two octets for the network portion, and the remaining two octets for the host portion. The subnet mask 255.255.0.0 means that the first two octets are used for the network portion, while the last two octets are used for the host portion, providing a larger range of possible host addresses.Rate this question:
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- 15.
Which of the following printers would be the BEST choice for printing on multi-part forms?
- A.
Impact printer
- B.
Thermal printer
- C.
Inkjet printer
- D.
Laser printer
Correct Answer
A. Impact printerExplanation
The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.Rate this question:
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- 16.
A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns?
- A.
Trojan may have infected the OS or worked its way into the MBR. What did you downloadrecently that caused the problem?
- B.
I understand your concern, and will try to have your computer working again as quickly aspossible so that you can finish your report.
- C.
If the paper was so important to you, you should have created a backup copy so you couldfinish it on another computer.
- D.
I do not understand why you are upset. I am sure your professor will understand and you will beable to turn in the paper tomorrow.
Correct Answer
B. I understand your concern, and will try to have your computer working again as quickly aspossible so that you can finish your report.Explanation
The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern, and will try to solve his problem as soon as possible so that he can finish and submit his research papers. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.Rate this question:
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- 17.
Which of the following hardware is hot pluggable? (Select THREE).
- A.
ESATA
- B.
Express Card/54
- C.
PS/2 peripherals
- D.
MIDI devices
- E.
NIC
- F.
USB
Correct Answer(s)
A. ESATA
B. Express Card/54
F. USBExplanation
The hot pluggable hardware that you can purchase for computer is eSATA , Express Card/54, and USB. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive, Express Card/54, and USB is designed to allow users to install and remove modules at any time, without having to switch off their systems.Rate this question:
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- 18.
Which of the following is an advantage of upgrading to a 64-bit version of Windows?
- A.
A greater number of dynamic disks or disks larger than 1 TB can be supported.
- B.
Multiple applications running in 16-bit compatibility mode are supported.
- C.
More than 4GB of RAM, in some cases up to 128GB of RAM can be supported.
- D.
A new anti-virus protection scheme called Data Execution Prevention is supported.
Correct Answer
C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported.Explanation
The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.Rate this question:
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- 19.
A technician is installing Windows XP on a system that has a SATA HDD. Which of the following will the technician MOST likely have to do to start the installation?
- A.
Press the F8 Key
- B.
Press the F3 Key
- C.
Press the F2 Key
- D.
Press the F6 Key
Correct Answer
D. Press the F6 KeyExplanation
To install Windows XP on a computer that uses a SATA hard drive, you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation, a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers.Rate this question:
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- 20.
After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do?
- A.
Install a larger fan near the hard drive to cool the system.
- B.
Clean the drive with compressed air and continue to use it
- C.
Remove and replace the drive.
- D.
Apply more thermal compound and reseat the drive.
Correct Answer
C. Remove and replace the drive.Explanation
The above scenario indicates that the hard drive being replaced is corrupt and damaged. Therefore, the drive must be removed and replaced again.Rate this question:
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- 21.
Which of the following BEST describes the initial process of setting up a new operating system from a CD.ROM?
- A.
Format a partition, install device drivers, and install the operating system
- B.
Create a partition, format the partition, and install the operating system.
- C.
Install the operating system, create a partition, and install device drivers.
- D.
Install the operating system, install device drivers, and create a partition.
Correct Answer
B. Create a partition, format the partition, and install the operating system.Explanation
To set up a new operating system on your computer using the CD-ROM, you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. The device driver installation is the part of the OS installation.Rate this question:
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- 22.
Which of the following interfaces are typically supported on the input side of a KVM switch?
- A.
PS/2, VGA, USB
- B.
DB25, DB9, PS/2
- C.
PS/2, DB9, USB
- D.
PS/2, DB25, VGA
Correct Answer
A. PS/2, VGA, USBExplanation
The interfaces that are usually available to you on the input side of the KVM switch include PS/2, VGA, and USB.Rate this question:
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- 23.
While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action?
- A.
Ask the customer permission to put them on hold and listen politely to the co-workers stories.
- B.
Put the customer on hold just for a few minutes and join the conversation.
- C.
Forward the customer to another technician and join the conversation.
- D.
Ask the customer permission to put them on hold and politely ask the co-worker to talk later.
Correct Answer
D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.Explanation
In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer.Rate this question:
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- 24.
Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize?
- A.
Up to 16GB
- B.
Up to 32GB
- C.
Up to 1024GB
- D.
Up to 2048GB
Correct Answer
D. Up to 2048GBExplanation
The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB.
Although Windows XP lets you format only up to 32GB but can read larger volumes.Rate this question:
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- 25.
The BEST information to document when changing the refresh rate on the display is to include:
- A.
The previous refresh rate and the new refresh rate applied.
- B.
The method that was used to access the display properties to change the refresh rate.
- C.
All the refresh rates that were tested.
- D.
The color resolution the user requested as well as the refresh rate.
Correct Answer
A. The previous refresh rate and the new refresh rate applied.Explanation
The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. If either device does not support a particular refresh rate, such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.Rate this question:
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- 26.
Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version?
- A.
Simple File Sharing
- B.
Basic Disk Partitions
- C.
Remote Desktop
- D.
Joining a domain
Correct Answer
D. Joining a domainExplanation
The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain.Rate this question:
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- 27.
A technician receives a boot error message OS not found. Which of the following should the technician check?
- A.
The boot order in the BIOS
- B.
If Plug and Play is enabled
- C.
If the computer is in Safe Mode
- D.
If the BIOS is current
Correct Answer
A. The boot order in the BIOSExplanation
First check the boot order.Rate this question:
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- 28.
A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT?
- A.
Clean the toner cartridge
- B.
Change the paper.
- C.
Replace the fuser
- D.
Print a test page.
Correct Answer
D. Print a test page.Explanation
If a printer is not working for a particular user then the first thing that you should try is to print a testpage from the computer which is unable to use the printer. If that does not work then you mayneed to delete and reinstall the printer.
Printing a test page using the printer's self-test will not lead you anywhere because it can only tellthat the printer is printing fine, which you already know. You should always use the test page feature from the printer properties, not from an application, to test printing.Rate this question:
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- 29.
Which of the following may cause a customer to experience excessive heat in a laptop?
- A.
The processor is improperly seated due to bent pins.
- B.
Insufficient memory for the OS.
- C.
The airflow is blocked
- D.
Excessive internal display brightness is set.
Correct Answer
C. The airflow is blockedExplanation
If the airflow is blocked, it means that the laptop is not able to properly dissipate heat. This can cause the internal components, including the processor, to overheat, leading to excessive heat being experienced by the customer.Rate this question:
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- 30.
A technician converts several existing Windows XP Professional laptops from English to the German language. Which of the following is the correct path to change the language settings?
- A.
Control Panel> Accessibility Options> General
- B.
Control Panel> Regional and Language Options> Regional Options
- C.
Control Panel> Regional and Language Options> Regional Options> Customize
- D.
Control Panel> Regional and Language Options> Languages> Details
Correct Answer
B. Control Panel> Regional and Language Options> Regional OptionsExplanation
The correct path to change the language settings in Windows XP Professional from English to German is Control Panel > Regional and Language Options > Regional Options. This option allows the user to select the desired language for non-Unicode programs and change the regional settings such as date, time, and currency formats.Rate this question:
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- 31.
A technician has added a wireless network interface card (NIC) to a laptop. When connecting the laptop to a wireless network, the technician successfully tests for speeds of up to 54 Mbps. Which of the following standards of wireless card did the technician install?
- A.
802.11g
- B.
802.11x
- C.
802.11b
- D.
802.11q
Correct Answer
A. 802.11gExplanation
You need to use 802.11g standard if you want to use a standard that can support communication up to 54Mbps. 802.11x refers to the family of 802.11 standards, 802.11b supports communication only up to 11Mbps, and Bluetooth supports communication up to 3Mbps.Rate this question:
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- 32.
Which of the following would be the LAST step to take when installing a printer?
- A.
Reboot the computer
- B.
Perform a self-test page.
- C.
Print a test page.
- D.
Cycle the printers power.
Correct Answer
C. Print a test page.Explanation
The last step to take when installing a printer would be to print a test page. This step is usually performed after all the necessary software and drivers have been installed and the printer has been successfully connected to the computer. Printing a test page helps to ensure that the printer is functioning properly and that it is able to communicate with the computer. It also allows the user to check the print quality and make any necessary adjustments before using the printer for actual printing tasks.Rate this question:
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- 33.
A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. Which of the following would be MOST likely to fix the problem?
- A.
Have the user demagnetize and restart the monitor
- B.
Configure the Display Settings on the monitor
- C.
Change to a lower resolution
- D.
Configure the Display Settings in Device Manager
Correct Answer
B. Configure the Display Settings on the monitorExplanation
Configuring the display settings on the monitor would be the most likely solution to fix the problem. By adjusting the display settings, the user can change the resolution, screen size, and other display parameters to ensure that the desktop appears properly on the monitor. This can help in eliminating the black border and resizing the desktop to its usual size.Rate this question:
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- 34.
Which of the following is the recommended maximum length of a parallel ATA cable?
- A.
16 inches (40cm)
- B.
22 inches (55cm)
- C.
24 inches (60cm)
- D.
18 inches (45cm)
Correct Answer
D. 18 inches (45cm)Explanation
The recommended maximum length of a parallel ATA cable is 18 inches (45cm). This length is recommended to ensure optimal performance and minimize signal degradation. Using a cable longer than this recommended length can result in data transmission errors and slower transfer speeds.Rate this question:
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- 35.
Which of the following are features of the Advanced Tab under Printer Properties? (SelectTHREE).
- A.
Set printing defaults.
- B.
Specify a separator page.
- C.
Spool print jobs and start print jobs immediately.
- D.
Print a test page.
- E.
Pause printing
- F.
Delete ports.
Correct Answer(s)
A. Set printing defaults.
B. Specify a separator page.
C. Spool print jobs and start print jobs immediately.Explanation
The Advanced Tab under Printer Properties allows users to set printing defaults, which means they can customize the default settings for printing such as paper size, orientation, and print quality. Users can also specify a separator page, which is a page that is printed between each print job to separate them. Additionally, users can choose to spool print jobs and start them immediately, which means that the print jobs will be sent to the printer's spooler and will start printing immediately instead of waiting for the previous print job to finish.Rate this question:
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- 36.
A user has a network laser printer that is printing constantly. The user has tried power cycling the printer. Which of the following should the technician recommend that the user do FIRST?
- A.
Restart the spooler service.
- B.
Reboot the computer.
- C.
Access the print queue and pause all print jobs.
- D.
Purchase a new USB cable.
Correct Answer
C. Access the print queue and pause all print jobs.Explanation
The technician should recommend that the user access the print queue and pause all print jobs as the first step. This will temporarily stop all printing tasks and allow the printer to catch up and potentially resolve any issues causing it to print constantly. Restarting the spooler service or rebooting the computer may not address the underlying problem, and purchasing a new USB cable is unlikely to solve the issue if the printer is already receiving print jobs.Rate this question:
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- 37.
Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO).
- A.
Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet.
- B.
Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder.
- C.
Add multiple users in the Control Panel User Account applet
- D.
Use NTFS security to secure the data files.
- E.
Use the Security Center Control Panel Applet to secure resources on the shared system
Correct Answer(s)
C. Add multiple users in the Control Panel User Account applet
D. Use NTFS security to secure the data files.Explanation
To ensure that each user's data is secure on a shared Windows XP Professional system, it is important to add multiple users in the Control Panel User Account applet. This allows each user to have their own separate account and login credentials, ensuring that their data is kept private and secure. Additionally, using NTFS security to secure the data files further enhances the security by allowing administrators to set specific permissions and access rights for each user, preventing unauthorized access or modification of the data files.Rate this question:
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- 38.
Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs?
- A.
Hand recognition software
- B.
Smart card reader
- C.
Biometric fingerprint reader
- D.
Portable face recognition reader
Correct Answer
C. Biometric fingerprint readerExplanation
A biometric fingerprint reader is a cost-effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs. This technology allows users to authenticate themselves using their unique fingerprints, eliminating the need for passwords and reducing the risk of password-related security breaches. Additionally, fingerprint readers are relatively affordable and widely available, making them a practical choice for organizations looking to enhance security while minimizing costs.Rate this question:
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- 39.
A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Which of the following would be an appropriate method for dealing with this situation?
- A.
Allow the customer to continue uninterrupted and remain silent until a response is requested
- B.
Inform the customer that the technician is only trying to help
- C.
Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved.
- D.
State that the technician will need to speak with a supervisor about this problem and then put the customer on hold.
Correct Answer
A. Allow the customer to continue uninterrupted and remain silent until a response is requestedExplanation
In this situation, allowing the customer to continue uninterrupted and remaining silent until a response is requested would be an appropriate method for dealing with the situation. This approach demonstrates active listening and respect for the customer's frustration. It gives the customer an opportunity to fully express their concerns and allows them to feel heard. By remaining silent until a response is requested, it shows that the customer's needs and concerns are being prioritized.Rate this question:
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- 40.
Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor?
- A.
Laser
- B.
Thermal
- C.
Impact
- D.
Ink dispersion
Correct Answer
A. LaserExplanation
Laser printers use an electrostatic charge to create an image of the page onto a charged photoreceptor. This process involves a laser beam that scans across the photoreceptor, creating areas of positive and negative charge. The toner, which is negatively charged, is then attracted to the positively charged areas on the photoreceptor, forming the image. Finally, the toner is transferred onto the paper and fused using heat and pressure, resulting in the printed image.Rate this question:
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- 41.
A technician is working on a workstation that shuts down after extended periods of operation. Which of the following should be checked FIRST?
- A.
Vents for blockage
- B.
Hyperthreading settings
- C.
Ribbon cable seating
- D.
CPU seating
Correct Answer
A. Vents for blockageExplanation
The correct answer is to check the vents for blockage first. When a workstation shuts down after extended periods of operation, it is often due to overheating. Checking the vents for blockage is important because if they are clogged with dust or debris, it can restrict airflow and cause the system to overheat. By clearing any blockages in the vents, the technician can ensure proper airflow and prevent the workstation from shutting down unexpectedly.Rate this question:
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- 42.
Which of the following can be upgraded on a laser printer? (Select TWO).
- A.
Pickup roller assembly
- B.
Fuser assembly
- C.
Hard drive
- D.
RAM
- E.
Corona wire
Correct Answer(s)
C. Hard drive
D. RAMExplanation
A laser printer can have its hard drive and RAM upgraded. The hard drive is responsible for storing data and documents, while the RAM (Random Access Memory) is used for temporarily storing data that is being processed. Upgrading the hard drive can increase the storage capacity of the printer, allowing it to store more documents. Upgrading the RAM can improve the printer's performance and speed, as it can handle larger and more complex print jobs more efficiently.Rate this question:
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- 43.
A motherboard has a Socket A CPU connector. Which of the following types of CPU can be used with this motherboard?
- A.
Itanium
- B.
Athlon
- C.
Pentium III
- D.
Xeon
Correct Answer
B. AthlonExplanation
The correct answer is Athlon because a motherboard with a Socket A CPU connector is specifically designed to support Athlon CPUs. Itanium, Pentium III, and Xeon CPUs are not compatible with this type of motherboard.Rate this question:
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- 44.
Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)?
- A.
My Computer > Properties > Hardware tab > Windows Update
- B.
Control Panel > Network Connections > Tools > Drivers
- C.
Device Manager > Network adapters > Properties > Driver tab
- D.
My Network Places > Tools > Drivers > Update Driver
Correct Answer
C. Device Manager > Network adapters > Properties > Driver tabExplanation
The correct answer is Device Manager > Network adapters > Properties > Driver tab. This path allows users to access the Device Manager, where they can locate the network adapters section and access the properties of the specific NIC. From there, they can navigate to the Driver tab and upgrade the drivers for the network interface card.Rate this question:
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- 45.
Which of the following would be the BEST way to improve airflow inside a computer?
- A.
Remove unneeded fans.
- B.
Install a liquid cooling solution.
- C.
Install round IDE cabling.
- D.
Replace the side panels with mesh wires.
Correct Answer
C. Install round IDE cabling.Explanation
Installing round IDE cabling would be the best way to improve airflow inside a computer. Round IDE cables are less bulky and take up less space compared to flat ribbon cables. This allows for better airflow and reduces cable clutter, which can obstruct the flow of air inside the computer case. By improving airflow, the components inside the computer will be able to stay cooler, which can help prevent overheating and improve overall performance and longevity.Rate this question:
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- 46.
Which of the following components are included in a typical laser printer maintenance kit? (Select THREE).
- A.
Image drum
- B.
Paper pickup rollers
- C.
Fuser
- D.
Duplexer
- E.
Toner
- F.
Transfer roller
Correct Answer(s)
B. Paper pickup rollers
C. Fuser
F. Transfer rollerExplanation
A laser printer maintenance kit typically includes three components: paper pickup rollers, fuser, and transfer roller. Paper pickup rollers are responsible for feeding the paper into the printer. The fuser is a component that heats up and fuses the toner onto the paper. The transfer roller transfers the toner from the drum onto the paper. These three components are important for the proper functioning and maintenance of a laser printer.Rate this question:
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- 47.
Which of the following are printing protocols that can be used for printing over a network? (Select TWO).
- A.
HTTP
- B.
RAW
- C.
LPR
- D.
FTP
- E.
USB
Correct Answer(s)
B. RAW
C. LPRExplanation
RAW and LPR are printing protocols that can be used for printing over a network. RAW (Remote Access to Workstation) is a protocol that allows for direct communication between a printer and a computer, without any additional formatting or processing. LPR (Line Printer Remote) is a protocol used for sending print jobs to a printer or print server over a network. Both protocols enable printing over a network, allowing users to send print jobs from their computers to a printer connected to the network.Rate this question:
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- 48.
A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. The MOST likely cause of the overheating is that: (Select TWO).
- A.
There are not enough fans.
- B.
The case is too small.
- C.
The processor is too fast.
- D.
One or more fans are inoperable.
- E.
The memory is defective.
Correct Answer(s)
A. There are not enough fans.
D. One or more fans are inoperable.Explanation
The most likely cause of the computer overheating is that there are not enough fans and one or more fans are inoperable. If there are not enough fans, the computer may not be getting enough airflow to cool down the components. Additionally, if one or more fans are inoperable, it means that the cooling system is not functioning properly, leading to overheating.Rate this question:
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- 49.
A technician installs a program that requires a security dongle but the program will not work. Which of the following is MOST likely the cause?
- A.
The software is not supported by the operating system.
- B.
The hardware dongle was not installed.
- C.
The software was installed incorrectly.
- D.
The operating system does not support security dongles
Correct Answer
B. The hardware dongle was not installed.Explanation
The most likely cause for the program not working is that the hardware dongle was not installed. The security dongle is necessary for the program to function properly, so if it is missing or not properly connected, the program will not be able to access the required security features.Rate this question:
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- 50.
After a user ran a registry cleaning program, the computer running Windows XP will not boot. Which of the following should a technician recommend FIRST?
- A.
Connect the drive as a slave to another computer and use REGEDIT to correct the issue.
- B.
Run System Restore to get to a previous working condition.
- C.
Use the boot disk and run SCANREG /RESTORE.
- D.
Boot using Last Known Good Configuration.
Correct Answer
D. Boot using Last Known Good Configuration.Explanation
The technician should recommend booting using Last Known Good Configuration as the first step. This is because after running a registry cleaning program, there may have been changes made to the registry that are causing the computer to not boot properly. Booting using Last Known Good Configuration allows the computer to start using the most recent settings that were known to work correctly, which can help resolve the booting issue.Rate this question:
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Current Version
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Mar 20, 2023Quiz Edited by
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Aug 10, 2011Quiz Created by
Freddyoca
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