CompTIA A+ Practive Exam (220-701)
This quiz consists of questions similar to those found on the CompTIA 220-701 exam.
You will have 90 minutes to score a 75% (675 on a scale of 100 to 900) or higher. New questions added regularly.
- 1.
Which of the following types of software protection will help mitigate any threats coming from worm and Trojans?
- A.
Spam Blocker
- B.
Antivirus
- C.
Anti Spyware
- D.
Anti Adware
Correct Answer
B. AntivirusExplanation
Antivirus software is designed to detect, prevent, and remove malicious software, including worms and Trojans. Worms and Trojans are types of malware that can infect a computer and cause damage or steal sensitive information. By regularly scanning the system for known malware signatures and behavior patterns, antivirus software can identify and quarantine or delete any threats it detects. This helps to protect the computer and mitigate the risks associated with worms and Trojans.Rate this question:
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- 2.
An end user is having problems printing from an application. The technician attempts to send a test page to printer. Which of the following BEST explains the reason the technician used a test page to trouble shoot the issue?
- A.
It clears the print queue and resets the printer memory.
- B.
It allows the technician to see the quality of the printer output.
- C.
The output of the test page allows the technician to initiate diagnostic routines on the printer.
- D.
It verifies connectivity and eliminates possible application problems.
Correct Answer
D. It verifies connectivity and eliminates possible application problems.Explanation
The technician used a test page to troubleshoot the issue because it verifies connectivity and eliminates possible application problems. By sending a test page to the printer, the technician can determine if the printer is properly connected to the network or computer. If the test page prints successfully, it indicates that the printer is connected and functioning correctly, ruling out any connectivity issues. Additionally, if the test page prints correctly but the application still has printing problems, it suggests that the issue lies with the application rather than the printer itself.Rate this question:
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- 3.
Which of the following protocols is used to retrieve email?
- A.
SFTP
- B.
FTP
- C.
SMTP
- D.
POP3
Correct Answer
D. POP3Explanation
POP3 (Post Office Protocol version 3) is the correct answer. It is a protocol used to retrieve email from a mail server. POP3 allows users to download their email messages to their local devices, such as computers or mobile devices, so that they can read and manage their emails offline. Unlike SMTP (Simple Mail Transfer Protocol), which is used for sending email, POP3 is specifically designed for receiving email. SFTP (Secure File Transfer Protocol) and FTP (File Transfer Protocol) are used for transferring files, not retrieving email.Rate this question:
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- 4.
On Windows 7, which of the following paths allows a user to configure a fingerprint reader?
- A.
Start > Settings > Device Manager > Biometric Devices
- B.
Start > Computer > Devices > Biometric Devices
- C.
Start > Settings > Control Panel > Biometric Devices
- D.
Start > Programs > System Settings > Biometric Devices
Correct Answer
C. Start > Settings > Control Panel > Biometric DevicesExplanation
The correct answer is "Start > Settings > Control Panel > Biometric Devices." This path allows a user to configure a fingerprint reader on Windows 7. The Control Panel is where various settings and configurations can be accessed, including biometric devices. By navigating through the Start menu to Settings and then Control Panel, the user can find the options to configure the fingerprint reader.Rate this question:
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- 5.
A computer in a warehouse experiences hardware faults and often requires replacement of power supplies, CPUs and CD ROM drives. Which of the following tools will help prevent the hardware faults?
- A.
Anti-static wrist straps
- B.
Compressed air
- C.
Anti-static wipes
- D.
Operating system rescue disk
Correct Answer
B. Compressed airExplanation
Compressed air can help prevent hardware faults in a computer in a warehouse by removing dust and debris that can accumulate inside the hardware components. Dust and debris can cause overheating and damage to the power supplies, CPUs, and CD ROM drives. By using compressed air to clean out the components regularly, the risk of hardware faults can be minimized. Anti-static wrist straps and wipes are used to prevent static electricity damage, while an operating system rescue disk is used for troubleshooting software issues.Rate this question:
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- 6.
Which of the following is the MOST effective means for a technician to prevent ESD damage when installing RAM?
- A.
Touching grounded metal before contacting components
- B.
Ensuring the AC plug has a ground post
- C.
Wearing a grounded wristband
- D.
Wearing rubber-soled shoes
Correct Answer
C. Wearing a grounded wristbandExplanation
Wearing a grounded wristband is the most effective means for a technician to prevent ESD damage when installing RAM. A grounded wristband helps to discharge any built-up static electricity from the technician's body, preventing it from transferring to the RAM or other components. This ensures that the RAM is not damaged by electrostatic discharge, which can occur when there is a difference in electrical charge between the technician and the component. Touching grounded metal before contacting components, ensuring the AC plug has a ground post, and wearing rubber-soled shoes may help to some extent, but they are not as effective as wearing a grounded wristband.Rate this question:
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- 7.
Which of the following processor types is manufactured by AMD?
- A.
Celeron
- B.
Athlon
- C.
Pentium
- D.
Core 2 Quad
Correct Answer
B. AthlonExplanation
The correct answer is Athlon. Athlon is a processor type that is manufactured by AMD. AMD is a well-known computer processor manufacturer and the Athlon series is one of their popular product lines. Celeron, Pentium, and Core 2 Quad are processor types that are manufactured by Intel, not AMD.Rate this question:
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- 8.
A laptop with an external USB hard drive and an external monitor is not booting from the internal hardware drive. Power has been verified and the battery is fully charged. But the laptop appears to be stopping after POST. Which of the following will help troubleshoot the cause of problem?
- A.
Format the external USB hare drive.
- B.
Turn off the external monitor
- C.
Disconnect the external monitor
- D.
Remove and reset the laptop battery
Correct Answer
C. Disconnect the external monitorExplanation
Disconnecting the external monitor can help troubleshoot the cause of the problem because it is mentioned that the laptop appears to be stopping after POST. By disconnecting the external monitor, it can be determined if the issue is related to the external monitor or if it is a problem with the internal hardware drive. If the laptop boots successfully after disconnecting the external monitor, it indicates that the issue was with the monitor. If the problem persists, further troubleshooting can be done to identify the cause.Rate this question:
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- 9.
A technician has completed upgrading a computer from Windows Vista to Windows 7. According to the system and video drivers need to be upgraded. Which of the following is BEST source for these drivers?
- A.
The Microsoft Windows 7 website
- B.
The manufacturer’s website
- C.
The windows Hardware Compatibility List
- D.
The drivers that came in the original Windows Vista Installation CD
Correct Answer
C. The windows Hardware Compatibility ListExplanation
The Windows Hardware Compatibility List is the best source for system and video drivers after upgrading from Windows Vista to Windows 7. This list provides information about hardware devices that are compatible with Windows 7 and includes drivers that have been tested and approved by Microsoft. By referring to this list, the technician can ensure that they are installing the most suitable and compatible drivers for the upgraded computer.Rate this question:
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- 10.
A user made a change to their windows XP system that caused problems. The technician wants to restore the system on previous state. The technician cannot find the previous restore point. Which of the following is problem?
- A.
The technician is not in administrator mode.
- B.
System restore is turned off.
- C.
System 32 folder has been removed.
- D.
System restore is not supported on the OS version.
Correct Answer
B. System restore is turned off.Explanation
The problem is that system restore is turned off. System restore is a feature in Windows XP that allows users to revert their system back to a previous state. If it is turned off, the technician will not be able to find any previous restore points and therefore cannot restore the system to its previous state.Rate this question:
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- 11.
Which of the following is LAST step of troubleshooting theory?
- A.
Establish a plan of action to restore the problem and implement the solution.
- B.
Verify full system functionality and if applicable implement preventative measures.
- C.
Document findings, actions, and outcomes.
- D.
Question the user and identify user charges.
Correct Answer
C. Document findings, actions, and outcomes.Explanation
The last step of troubleshooting theory is to document findings, actions, and outcomes. This is important because it allows for future reference and analysis, helps in tracking the progress of troubleshooting, and provides a record of the problem and its resolution. It also helps in sharing information with other team members or stakeholders and can be used as a reference for similar issues in the future.Rate this question:
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- 12.
A technician is installing a program on a Windows Vista computer and the installation fails. Which of the following is NEXT step?
- A.
Reinstall Windows XP on the computer.
- B.
Contact the program’s manufacturer.
- C.
Run the installer as an administrator.
- D.
Upgrade to Windows 7
Correct Answer
C. Run the installer as an administrator.Explanation
The next step after a failed installation on a Windows Vista computer would be to run the installer as an administrator. This is because certain programs require administrative privileges to install properly. By running the installer as an administrator, the technician can ensure that the necessary permissions are granted and increase the chances of a successful installation. Reinstalling Windows XP or upgrading to Windows 7 would not be necessary or relevant in this situation. Contacting the program's manufacturer may be an option if running the installer as an administrator does not resolve the issue.Rate this question:
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- 13.
Which of the following is the MAXIMUM number of devices connected per IEEE 1394 controller?
- A.
4
- B.
63
- C.
64
- D.
128
Correct Answer
B. 63Explanation
The maximum number of devices that can be connected per IEEE 1394 controller is 63.Rate this question:
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- 14.
Which of the following printer types requires the use of toner?
- A.
Impact
- B.
Inkjet
- C.
Laser
- D.
Thermal
Correct Answer
C. LaserExplanation
Laser printers require the use of toner. Toner is a powder-like substance that is used to create the images and text on paper in laser printing. The toner is transferred onto the paper using an electrostatically charged drum and then fused onto the paper using heat. This process allows for high-quality and fast printing, making laser printers popular in offices and professional settings.Rate this question:
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- 15.
Which of the following will BEST conserve resources and prolong equipment life?
- A.
Firmware updates
- B.
Power Management
- C.
Disk Defragmenter
- D.
Clean with a lint-free cloth
Correct Answer
B. Power ManagementExplanation
Power management is the best option to conserve resources and prolong equipment life. By implementing power management settings, such as sleep or hibernate modes, the equipment can be put into low-power states when not in use, saving energy and reducing wear and tear on the hardware. This helps to extend the lifespan of the equipment and conserve resources by reducing the need for replacement or repairs. Firmware updates, disk defragmenter, and cleaning with a lint-free cloth may have their own benefits, but they are not directly related to conserving resources and prolonging equipment life.Rate this question:
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- 16.
Which of the following describes keeping the desk area free of trip hazards such as loose cables?
- A.
Network interface
- B.
Client Configuration
- C.
Cable management
- D.
Personal Area Network (PAN)
Correct Answer
C. Cable managementExplanation
Cable management refers to the practice of organizing and securing cables to prevent them from becoming tangled or creating trip hazards. By keeping the desk area free of loose cables, the risk of accidents or damage to equipment is minimized. This involves using various techniques such as using cable ties, cable clips, or cable sleeves to neatly route and secure cables. Cable management is essential for maintaining a clean and safe workspace.Rate this question:
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- 17.
Which of the following Network cables would a technician find on RJ-45 connector?
- A.
UTP
- B.
Coaxial
- C.
USB
- D.
Fiber
Correct Answer
A. UTPExplanation
A technician would find UTP (Unshielded Twisted Pair) network cables on an RJ-45 connector. UTP cables are commonly used for Ethernet connections and are the most popular type of network cables. They consist of four pairs of twisted wires and are often terminated with an RJ-45 connector, which is the standard connector for Ethernet connections. Coaxial cables are used for cable TV and satellite connections, USB cables are used for connecting peripheral devices to computers, and fiber cables are used for high-speed data transmission over long distances.Rate this question:
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- 18.
Which of the following ports does an impact printer use?
- A.
Wi – Fi
- B.
PS/2
- C.
USB
- D.
LPT
Correct Answer
D. LPTExplanation
An impact printer uses the LPT port. The LPT port, also known as the parallel port, is a type of computer interface that is used to connect devices such as printers. Impact printers work by physically striking an ink ribbon against the paper to create characters, and they require a parallel port connection to communicate with the computer. Wi-Fi, PS/2, and USB are not ports typically used by impact printers.Rate this question:
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- 19.
Which of the following functions can be performed by using the msconfig command?
- A.
Update the product key information for the Microsoft OS.
- B.
Prevent specific programs from beginning at the system startup.
- C.
Find specific information about the system hardware configuration.
- D.
Configure the boot order of the system hardware devices.
Correct Answer
B. Prevent specific programs from beginning at the system startup.Explanation
The msconfig command can be used to prevent specific programs from beginning at the system startup. This command allows users to manage the startup programs and services on a Windows operating system. By accessing the System Configuration utility through the msconfig command, users can disable or enable programs and services to control which ones start automatically when the system boots up. This can help improve system performance and startup time by preventing unnecessary programs from running in the background.Rate this question:
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- 20.
Which of the following would a technician use to install a manufacturer’s image on a notebook? (Select two)
- A.
Recovery CD
- B.
System Restore Utility
- C.
Access a recent data backup
- D.
Utilize a Recovery Agent feature
- E.
Factory recover partition
Correct Answer
B. System Restore UtilityExplanation
A technician would use the System Restore Utility to install a manufacturer's image on a notebook. This utility allows the technician to restore the system to a previous state, including the manufacturer's image. It is a built-in feature in the operating system that can be accessed through the control panel or command prompt. Using the System Restore Utility ensures that the notebook is restored to the original configuration set by the manufacturer. Additionally, the Factory recovery partition can also be used to install the manufacturer's image as it contains a copy of the original system configuration.Rate this question:
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- 21.
Which of the following differentiates between passive and active cooling?
- A.
Active cooling allows heat to be transferred to a heat sink and distributed in a radiant fashion.
- B.
Passive cooling allows heat to be radiated away from the CPU by dispersion.
- C.
Active cooling does not require a thermal compound to sit between the CPU and the heat sink.
- D.
Passive cooling occurs when cool air or a liquid medium is passed across a surface of the CPU.
Correct Answer
B. Passive cooling allows heat to be radiated away from the CPU by dispersion.Explanation
Passive cooling is a method of cooling where heat is dissipated from the CPU by dispersing it into the surrounding environment. This can be achieved through various means such as using heat sinks, heat pipes, or natural convection. In passive cooling, there is no active mechanism involved in transferring the heat, and it relies solely on the physical properties of the materials used and the natural flow of air or liquid. On the other hand, active cooling involves the use of a heat sink and a fan or other active mechanisms to transfer heat away from the CPU.Rate this question:
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- 22.
A user states that their laptop is not working. A technician determines the laptop is booting. But there is no image on the LCD Next, the technician plugs an external monitor into the laptop and it functions correctly. Which of the following should the technician do NEXT in troubleshooting this issue?
- A.
Reload the LCD drivers.
- B.
Check the alternate display switch.
- C.
Replace the LCD.
- D.
Check the back light is functioning correctly.
Correct Answer
B. Check the alternate display switch.Explanation
The technician should check the alternate display switch next in troubleshooting this issue. This is because the laptop is booting and functioning correctly when connected to an external monitor, indicating that there may be an issue with the display settings or the alternate display switch. Checking the alternate display switch will help determine if the laptop is set to display on the external monitor only, which could explain why there is no image on the LCD.Rate this question:
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Mar 20, 2023Quiz Edited by
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Mar 22, 2012Quiz Created by
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