1.
What type of video ram technology is used on video cards that are used in laptop computers?
Correct Answer
A. DDR SDRAM
Explanation
DDR SDRAM is the correct answer because it is a type of video RAM technology commonly used in video cards for laptop computers. DDR SDRAM stands for Double Data Rate Synchronous Dynamic Random-Access Memory, and it offers faster data transfer rates compared to older RAM technologies like SIMM and DIMM. RAMBUS is another type of video RAM technology, but it is not as commonly used in laptops as DDR SDRAM. Therefore, DDR SDRAM is the most suitable choice for video cards in laptop computers.
2.
Which of the following is used as the primary connection method for an internal harddrive in a laptop? (Choose 2)
Correct Answer(s)
B. PATA connector
E. SATA
Explanation
PATA is the most common, SATA is becoming more and more as technology improves.
3.
What is usually used as the primary input device in a typical PDA?
Correct Answer
A. Stylus
Explanation
A stylus is commonly used as the primary input device in a typical PDA. PDAs, or Personal Digital Assistants, are handheld devices that are designed for personal organization and communication. The stylus allows users to interact with the PDA's touchscreen display by tapping, dragging, or writing on it. This input method is convenient for navigating through menus, selecting options, and entering text. Compared to a keyboard and mouse or voice activated software, a stylus offers a more precise and tactile input experience on the small screen of a PDA. A scroll mouse is not typically used as the primary input device in a PDA.
4.
Which provides the longest running time for laptop computers?
Correct Answer
A. Lithium ion (Li-ion)
Explanation
Lithium-ion (Li-ion) batteries provide the longest running time for laptop computers compared to the other options. Li-ion batteries have a high energy density, meaning they can store a large amount of energy in a compact size. They also have a low self-discharge rate, which means they can hold their charge for longer periods of time when not in use. Additionally, Li-ion batteries have a longer lifespan and can be recharged more times than other types of batteries, making them ideal for long-lasting laptop performance.
5.
Whats is the commonly fournd hard drive size of laptop computers?
Correct Answer
B. 2.5 inch (6.25cm)
Explanation
The commonly found hard drive size of laptop computers is 2.5 inches (6.25cm). This size is widely used in laptops due to its compactness and compatibility with the slim form factor of laptops. It allows for sufficient storage capacity while still fitting within the limited space available in a laptop chassis.
6.
What should be done to obtain the maximum battery life in a PDA?
Correct Answer
B. Adjust the screen backlight settings
Explanation
To obtain the maximum battery life in a PDA, it is recommended to adjust the screen backlight settings. By reducing the brightness of the screen, less power is consumed, thus extending the battery life. This is a common practice in electronic devices as the screen backlight tends to be one of the major power consumers. Adjusting the touch screen sensitivity, IrDA transfer rate, or SD card bus speed may have an impact on the device's performance or data transfer speed, but it would not directly affect the battery life.
7.
What is a main difference between the CPU on a Laptop and on a Desktop?
Correct Answer
A. Power Consumption and Heat production
Explanation
The main difference is power consumption to save the batteries and heat production because of the limited space for cooling inside a laptop (and of course power consumption of larger fans)
8.
Which of the following different types of power sources can be used to power a laptop or notebook computer? (Select all that apply)
Correct Answer(s)
B. AC Power
D. Batteries
Explanation
Most of the portable computers produced require either batteries or AC power.
9.
Which of the following laptop or notebook pointing devices looks like an opto-mechanical mouse turned upside down?
Correct Answer
B. TrackBall
Explanation
A trackball is basically an opto-mechanical mouse turned upside down. Instead moving the mouse on a table, you move the track ball. The device otherwise remains stationary.
10.
What type of wireles technology can be used to connect a laptop to several peripheral devices such as printers, keyboads, and mouse?
Correct Answer
B. Bluetooth
Explanation
Bluetooth is the correct answer because it is a wireless technology that allows devices to connect and communicate with each other over short distances. It is commonly used to connect a laptop to peripheral devices such as printers, keyboards, and mice. Bluetooth provides a convenient and reliable way to establish wireless connections between devices, making it a popular choice for connecting laptops to various peripherals.
11.
Which of the following technologies is a plug-and-play technology in laptops?
Correct Answer
B. USB
Explanation
USB (Universal Serial Bus) is a plug-and-play technology in laptops. This means that USB devices can be easily connected and disconnected from a laptop without the need for any additional drivers or software installations. USB allows for the seamless connection of various peripherals such as keyboards, mice, external hard drives, printers, and more, making it a convenient and widely used technology in laptops.
12.
In which mode should you power down if you want the laptop to copy system data to the hard drive before completely turning off
Correct Answer
D. Hibernate.
Explanation
When you want the laptop to copy system data to the hard drive before completely turning off, you should power down in Hibernate mode. Hibernate mode saves the current system state, including open files and programs, to the hard drive before shutting down. This allows you to resume your work exactly where you left off when you power on the laptop again. Suspend, Standby, and Log off modes do not save the system state to the hard drive, so choosing Hibernate ensures that your data is not lost.
13.
What is the most logical explanation why a laptop continues to fail every time you want it to go into Hibernate Mode.
Correct Answer
D. No hardware or device driver support.
Explanation
The most logical explanation for the laptop failing to go into Hibernate Mode is that it does not have the necessary hardware or device driver support. Hibernate Mode requires specific hardware components and device drivers to function properly, and if the laptop lacks these, it will be unable to enter Hibernate Mode successfully. This could be due to outdated or incompatible hardware, or missing or incompatible device drivers. Without the proper support, the laptop will continue to fail when attempting to enter Hibernate Mode.
14.
What is the FIRST troubleshooting step that should be implemented when an external monitor is attached to a laptop and does not work?
Correct Answer
A. The monitor must be activated with the Function Key
Explanation
When an external monitor is attached to a laptop and does not work, the first troubleshooting step that should be implemented is to activate the monitor with the Function Key. This is because some laptops have a dedicated Function Key that needs to be pressed in combination with another key (usually labeled with a monitor icon) to switch the display output to the external monitor. By activating the monitor with the Function Key, the laptop will redirect the display output to the external monitor, allowing it to work properly.
15.
What is the recommended packaging option when a laptop must be shipped?
Correct Answer
C. Pack the laptop in a hard case that is lined with internal padding.
Explanation
The recommended packaging option when a laptop must be shipped is to pack it in a hard case that is lined with internal padding. This option provides the laptop with the necessary protection to withstand the potential impact and vibrations during shipping. The hard case offers a sturdy outer layer, while the internal padding ensures that the laptop is cushioned and secured in place. This packaging method minimizes the risk of damage to the laptop during transit.
16.
You have completed a hardware upgrade of a Win95 computer, and now you have to upgrade the operating system. What operating system would you recommend (select all that appy)
Correct Answer(s)
B. Windows 98
C. Windows ME
Explanation
Windows 98 and Windows ME would be recommended for the hardware upgrade of a Win95 computer because they are both operating systems that were released around the same time as Windows 95 and are designed to be compatible with similar hardware. Windows NT workstation and Windows 2000 professional are more advanced operating systems that may not be fully compatible with the older hardware of a Win95 computer.
17.
What is the process called when you are assigning part or all of the drive for use by the computer?
Correct Answer
C. Partitioning
Explanation
Partitioning is the process of dividing a hard drive into multiple sections or partitions, each of which functions as a separate logical drive. This allows the computer to treat each partition as an independent unit, enabling the user to organize and allocate space for different types of data or operating systems. By partitioning a drive, users can effectively allocate and manage storage space according to their needs, making it easier to store and access files and programs.
18.
You need to make a startup disk from a Windows 95/98 system. What should you do?
Correct Answer
B. In the Add/Remove programs icon is a tab called startup disk, click the tab.
Explanation
To do this, go to start--->settings--->Control Panel and double click the Add/remove programs icon. Within Add/remove programs is a tab called Startup Disk. Click the Startup Disk to bring it to the front. Click the create Disk button to start the startup disk creation process.
19.
You are asked to remove the system ATTRIBUTE from files and folders in C:\data, including all subfolders. Which of the following commands will accomplish this when run in C:\data.
Correct Answer
C. Attrib.exe -s/s
Explanation
attrib is a DOS command, supported since version 1.0 The function of attrib is to set and remove data attributes (read-only, archive, system and hidden).
20.
How will you go about finding the MAC address?
Correct Answer
D. Run the IPCONFIG /all windows XP command.
Explanation
To find the MAC address on a Windows XP system, you can run the "IPCONFIG /all" command. This command displays detailed information about all network interfaces on the computer, including the MAC address. The MAC address is a unique identifier assigned to each network interface card, and it is used to identify devices on a local network. By running the "IPCONFIG /all" command, you can easily locate and view the MAC address of the network adapter on the Windows XP system.
21.
What are the files required that will enable a Windows 2000 Workstation to boot?
Correct Answer
B. NTLDR, NTDETECT.com, Boot.ini
Explanation
The correct answer is NTLDR, NTDETECT.com, Boot.ini. These files are required for a Windows 2000 Workstation to boot. NTLDR (NT Loader) is responsible for loading the operating system from the hard drive into memory. NTDETECT.com is a program that detects hardware components during the boot process. Boot.ini is a configuration file that contains information about the installed operating systems and their locations on the hard drive. Together, these files ensure that the Windows 2000 Workstation can successfully start up.
22.
What is the smallest capacity processor that will accommodate the installation for Windows XP?
Correct Answer
B. 233MHz
Explanation
The smallest capacity processor that will accommodate the installation for Windows XP is 233MHz. This is because Windows XP requires a minimum processor speed of 233MHz to run smoothly. Anything below this speed may result in sluggish performance and potential compatibility issues.
23.
How many FD's are required to create installation floppy disks for Windows2000
Correct Answer
B. 4
Explanation
To create installation floppy disks for Windows2000, 4 floppy disks are required. This means that the installation files for Windows2000 are divided into 4 parts and each part is stored on a separate floppy disk. The user will need to use all 4 floppy disks in order to complete the installation process.
24.
What is the recommended amount of memory to run an installation of WindowsXP?
Correct Answer
A. 128
Explanation
The recommended amount of memory to run an installation of Windows XP is 128. This means that in order to run Windows XP smoothly and efficiently, it is recommended to have at least 128 megabytes (MB) of memory installed on the computer. Having less than this recommended amount may result in slower performance and potential issues with running certain programs or tasks.
25.
Which registry key contains file extension associations?
Correct Answer
D. Hkey_classes_root
Explanation
The correct answer is "hkey_classes_root". This registry key contains file extension associations. It is responsible for mapping file extensions to the corresponding programs or applications that should be used to open them. This key is located in the Windows Registry and is used by the operating system to determine which program to launch when a file with a specific extension is accessed or opened.
26.
Which two files will cause a Win2000 EIDE system with a single-boot configuration to become nonfunctional, if they are missing? (Select 2)
Correct Answer(s)
A. Hal.dll
B. Win.com
Explanation
If the files Hal.dll and Win.com are missing from a Win2000 EIDE system with a single-boot configuration, the system will become nonfunctional. Hal.dll is a critical file that is required for the system to boot properly. Win.com is the executable file for the Windows operating system and is also necessary for the system to function correctly. Therefore, the absence of these two files would render the system nonfunctional.
27.
What is the purpose of the hkey_dyn_data key?
Correct Answer
D. Contains the dynamic settings for any plug-and-play devices in your computer.
Explanation
The purpose of the hkey_dyn_data key is to contain the dynamic settings for any plug-and-play devices in your computer. This means that it stores information related to the configuration and settings of devices that are connected to your computer and can be easily recognized and configured by the operating system. This key is important for managing and controlling the behavior of plug-and-play devices, ensuring that they function properly and are compatible with the system.
28.
On a NTFS computer, how large will the MBR and file system markings be?
Correct Answer
B. 3 to 15 percent
Explanation
The MBR (Master Boot Record) and file system markings on a NTFS computer will typically take up approximately 3 to 15 percent of the total storage capacity. These markings include important information about the file system structure and allocation of data on the disk. While the exact percentage may vary depending on factors such as disk size and usage, it is generally within this range.
29.
You are asked what the default file system type is when installing WinXP, how do you respond.
Correct Answer
B. Ntfs
Explanation
The default file system type when installing WinXP is NTFS. NTFS (New Technology File System) is the preferred file system for Windows operating systems as it offers better security, reliability, and performance compared to FAT32 or FAT16. NTFS supports larger file sizes, provides file and folder permissions, and has built-in features like file compression and encryption. It is the recommended choice for modern Windows installations.
30.
What kernel platform can be used to run a Mac OSX system?
Correct Answer
B. UNIX
Explanation
UNIX can be used as the kernel platform to run a Mac OSX system. Mac OSX is built on a Unix-based operating system, which provides a stable and secure foundation for running applications and managing system resources. UNIX is known for its robustness, scalability, and compatibility, making it an ideal choice for running a Mac OSX system.
31.
What is the maximum amount of RAM supported by WinXP professional.
Correct Answer
A. 4GB
Explanation
Windows XP Professional 32-bit version has a maximum limit of 4GB of RAM. This is due to the limitations of the 32-bit architecture, which can only address a maximum of 4GB of memory. Even if more RAM is installed, the operating system will not be able to utilize it fully. To take advantage of more than 4GB of RAM, a 64-bit version of the operating system would be required.
32.
What is created by Virtual Memory on a Win2000 Computer.
Correct Answer
A. Pagefile.sys
Explanation
Virtual Memory is a memory management technique used by operating systems to extend the available physical memory by using a portion of the hard disk as additional memory. In the case of a Win2000 computer, the file "Pagefile.sys" is created by Virtual Memory. This file serves as the virtual memory paging file and stores data that is temporarily moved from RAM to the hard disk when the system's physical memory is full. This allows the computer to continue running smoothly by providing additional memory space when needed.
33.
Which account should be enabled after WinXP is installed?
Correct Answer
A. Guest
Explanation
After installing WinXP, the Guest account should be enabled. The Guest account allows temporary or occasional users to access the system with limited privileges. This account is useful for individuals who do not have their own user accounts or for situations where users need access to the system for a short period of time. By enabling the Guest account, users can log in and perform basic tasks without having full administrative access to the system.
34.
What TWO options are not available in the Windows Advanced Boot Options menu.
Correct Answer(s)
A. Debugging Mode with Command Prompt only
B. Press F8 for advanced startup option
Explanation
The correct answer is "Debugging Mode with Command Prompt only" and "Press F8 for advanced startup option". These two options are not available in the Windows Advanced Boot Options menu. The Advanced Boot Options menu allows users to troubleshoot and repair their computer's operating system. However, the options mentioned in the answer are not included in this menu. Debugging Mode with Command Prompt only is used for troubleshooting and analyzing system errors, but it is not available in the Advanced Boot Options menu. Similarly, pressing F8 for advanced startup options is a common method to access the Advanced Boot Options menu, but it is not an actual option within the menu itself.
35.
To access the Device Manager you must right-click________and choose_________ then click the device manager tab. (select all that apply)
Correct Answer(s)
A. My computer
D. Properties.
Explanation
To access the Device Manager, you need to right-click on "My Computer" and choose "Properties". This will open the System Properties window, where you can find the Device Manager tab. The Device Manager allows you to view and manage the hardware devices installed on your computer.
36.
You want to make changes to the hardware. Where should you look to make the changes. (select all that apply)
Correct Answer(s)
A. Device manager
C. Hardware Wizard
Explanation
To make changes to the hardware, you should look in the Device Manager and the Hardware Wizard. The Device Manager allows you to manage and update the drivers for the hardware devices installed on your computer. The Hardware Wizard, on the other hand, is a tool that guides you through the process of installing or updating hardware devices. Both of these options provide the necessary tools and options to make changes to the hardware. Administrative tools, although useful for managing various aspects of the computer, do not specifically cater to hardware changes. Therefore, the correct answers are Device Manager and Hardware Wizard.
37.
Which tool will allow you to remotely controls an off-site windows XP computer?
Correct Answer
B. Remote Desktop Connection
Explanation
The correct answer is "Remote Desktop Connection." This tool allows users to remotely control an off-site Windows XP computer. It provides a way to access and interact with the desktop of a remote computer as if you were sitting in front of it. It allows for remote troubleshooting, file transfer, and software installation, making it a useful tool for managing and supporting remote systems.
38.
What are the options available to you after navigating to the Windows Advanced Options Menu? (select 3)
Correct Answer(s)
A. Make use of Directory Services Restore Mode
D. You can boot the computer with the Safe Mode with Networking option
E. You can use the Last Know Good Configuration option.
Explanation
After navigating to the Windows Advanced Options Menu, you have the option to make use of Directory Services Restore Mode, which allows you to restore Active Directory if it becomes corrupted. You can also boot the computer with the Safe Mode with Networking option, which starts Windows in a limited state with only essential drivers and services, but still allows network connectivity. Lastly, you can use the Last Known Good Configuration option, which starts Windows using the registry information from the last successful boot, potentially resolving issues caused by recent changes.
39.
What is the best description of WinXP in Standby mode?
Correct Answer
C. The memory content is kep intact by a tiny amount of power provided to the system and if the system is to lose power, the data will be lost.
Explanation
In WinXP Standby mode, the memory content is kept intact by a small amount of power provided to the system. However, if the system were to lose power, the data would be lost. This means that the data is not saved to a file on the disk, and there is a risk of losing any unsaved work if the computer loses power.
40.
What term is used to refer to the WinXP PRO SP2 feature that allows multiple users to be signed in at once without logging out of the previous profile.
Correct Answer
A. Fast User Switching
Explanation
Fast User Switching is the term used to refer to the WinXP PRO SP2 feature that allows multiple users to be signed in at once without logging out of the previous profile. This feature enables users to switch between different user accounts without closing any applications or losing any unsaved work. It allows for a seamless transition between user sessions, providing convenience and efficiency for multi-user environments.
41.
Which of the following are the Windows configuration files?
Correct Answer
A. INI files and the System Registry
Explanation
The correct answer is INI files and the System Registry. INI files are configuration files used by Windows to store settings for various applications. The System Registry is a centralized database in Windows that stores configuration settings for the operating system, hardware, and software. Autoexec.bat and config.sys were configuration files used in older versions of Windows, but they are no longer used in modern versions. Therefore, the correct answer is INI files and the System Registry.
42.
What is the recommended way to enable the quick launch bar?
Correct Answer
B. Open the Taskbar Properties
Explanation
To enable the quick launch bar, the recommended way is to open the Taskbar Properties. This can be done by right-clicking on the taskbar, selecting "Taskbar settings" or "Properties," and then navigating to the appropriate settings to enable the quick launch bar.
43.
What does the registry file on a Win2000 system contain.
Correct Answer
A. The system.dat and the user.dat files
Explanation
The registry file on a Win2000 system contains the system.dat and the user.dat files. These files store important configuration settings and information for the operating system and individual user accounts. The system.dat file contains system-wide settings and preferences, while the user.dat file contains user-specific settings and preferences. The registry is a crucial component of the Windows operating system as it stores information about hardware, software, user profiles, and system settings.
44.
Which THREE statements represents characteristics of the System Restore utility? (Select 3)
Correct Answer(s)
A. Saves configuration settings
B. It is available on computers that run WinXP
E. It cannot restore the My Documents folder to a previous state.
Explanation
The System Restore utility is capable of saving configuration settings, making it easier to revert back to a previous state if any changes cause issues. It is available on computers running WinXP, providing users with a built-in tool for system restoration. However, it cannot restore the My Documents folder to a previous state, so any changes made to this folder will not be reversed through the System Restore utility.
45.
Which of the following is used to copy multiple files and directories easily?
Correct Answer
A. Xcopy.exe
Explanation
xcopy.exe is used to copy multiple files and directories easily. It is a command-line utility in Windows that allows users to copy files and directories while providing various options such as copying subdirectories, preserving file attributes, and displaying a progress report. Unlike other options listed, such as autoexec.bat, config.sys, and smartdrv.exe, which are specific to system configuration and optimization, xcopy.exe is specifically designed for file and directory copying purposes.
46.
Which of the following is a characteristic of the FAT file system?
Correct Answer
C. Compatible with DOS and Windows 9x-dual-boot configurations.
Explanation
The FAT file system is known for its compatibility with DOS and Windows 9x-dual-boot configurations. This means that it can be used on both operating systems, allowing users to easily access and share files between them. This characteristic makes it a popular choice for users who need to work with both DOS and Windows systems. The other options mentioned, such as support for compression, encryption, disk quotas, and file ownership, as well as file-level security, are not specific characteristics of the FAT file system.
47.
Which of the following is a Windows 2000 utility that allows a user to manage files and directories from a single graphical interface?
Correct Answer
C. Windows Explorer
Explanation
Windows Explorer is a Windows 2000 utility that allows a user to manage files and directories from a single graphical interface. It provides a user-friendly way to navigate through the file system, view and organize files and folders, and perform various file management tasks such as copying, moving, deleting, and renaming files. It also allows users to customize the appearance and behavior of the file explorer window.
48.
What should be done to ensure that a deleted file cannot be restored?
Correct Answer
D. Empty the Recycle Bin.
Explanation
To ensure that a deleted file cannot be restored, it is necessary to empty the Recycle Bin. When a file is deleted, it is moved to the Recycle Bin, where it can still be recovered. However, emptying the Recycle Bin permanently deletes the file from the storage device, making it much more difficult to restore. Therefore, emptying the Recycle Bin ensures that the deleted file cannot be easily recovered or restored.