1.
What is the Keypad Password?
Correct Answer
B. 8721
Explanation
The keypad code is 8721. Try to memorize the pattern on this instead of the numbers themselves. If you ever forget this code, please reach out to someone on the pantry leadership board.Â
2.
Where is the pantry laptop located?
Correct Answer
C. In the middle desk drawer in the office
Explanation
The pantry laptop should always be stored in the unlocked middle desk drawer of the office when not in use. If you're coming in and the last volunteer is still there, the laptop will be set up at the main volunteer desk.Â
3.
What is the first thing that you should do whenever you open the pantry laptop and log-in
Correct Answer
B. Log-In with your name to the Volunteer Sign-In Sheet
Explanation
The first thing you should always do is log-in to the Volunteer sign-in sheet so that we know that you're there for your shift. This is essential so that we are open when we say we're open. If you're late to your shift, please leave a comment with any reasoning/excuse you have so that the leadership board is aware.Â
4.
What is the first thing that you will ask when a client comes in?
Correct Answer
B. Have you been to the Pantry before?
Explanation
While you will need their name and UCard eventually, the first step is to see if they need to fill out a new client form.
5.
Where can you find the New Client Form that all new clients have to fill out
Correct Answer
B. On our Website
Explanation
All new clients do need to fill out the first time client information form which is located on our website which can be accessed by searching "Feed U Pantry" and clicking the first result. It is preferable for them to do this on their own device (laptop, tablet, or phone).
6.
Where are the reusable grocery bags located?
Correct Answer
A. To the left of the main volunteer desk in the bottom drawer
Explanation
The reusable grocery bags are located to the left of the main volunteer desk in the bottom drawer.
7.
If someone's UCard gets rejected on the wall swiping machine, you should turn them away from the pantry.
Correct Answer
B. False
Explanation
The only time you will ever turn someone away from the pantry is if they are very clearly not a student, staff, or faculty.
8.
Clients are limited to one reusable grocery bag of food per visit
Correct Answer
B. False
Explanation
Clients have unlimited access to the food and supplies in the pantry, and we do not have a maximum number of food that they can take. It is a trust-based system, so never judge or say anything about the amount of food that clients are taking.
9.
Where can you find information on the real expiration date of items in the pantry?
Correct Answer
D. In the information sheets above the main volunteer desk
Explanation
Extensive information about the shelf life of our pantry food items can be found above the volunteer information desk.
10.
Which of the following WOULD be weighed for input into the information spreadsheet
Correct Answer(s)
A. Can of green beans
C. Bag of rice
E. Canned Peaches
Explanation
Only food items are weighed. Hygiene items and other non-food items like water bottles are not counted in the total poundage.
11.
What information do you need to write down when a donation comes in
Correct Answer(s)
A. Source of the Donation
C. Weight of the donation or "Didn't have time to weigh"
D. The date
E. Your initials
Explanation
The information we need for each donation is the source, the weight, the date, and your initials as a volunteer. The donation will be processed shortly afterwards by a member of the pantry leadership board.
12.
I need to save the excel file after I'm done with my shift every time.
Correct Answer
A. True
Explanation
The information stored in this spreadsheet is essential, and therefor it's important that this information is saved just in case there is any problems with the pantry laptop.
13.
Where is the detailed instructional sheet located in the pantry
Correct Answer
A. Above the main volunteer desk
Explanation
There is a lot of information to know when volunteering in the pantry. A detailed instructional sheet can be found above the main volunteer desk in the pantry.