1.
1. Which
of the following methods is not automatic data capture?
Correct Answer
C. Keying in Questionnaire Responses
Explanation
Keying in Questionnaire Responses is not an automatic data capture method. This method requires manual input where individuals physically enter the responses from the questionnaire into a system. In contrast, Optical Mark Reading, Optical Character Recognition, and Magnetic Ink Character Recognition are all automatic data capture methods that use technology to capture data without manual intervention.
2.
1. Which
of the following would be the best method of collecting data about a customer’s
personal details?
Correct Answer
A. Data Capture Form
Explanation
A data capture form would be the best method of collecting data about a customer's personal details because it allows for structured and organized data entry. It provides specific fields for different types of personal information, such as name, address, phone number, and email, ensuring that all necessary details are collected accurately. It also allows for easy storage and retrieval of the data, making it convenient for future reference and analysis. Additionally, a data capture form can be easily shared and filled out by customers themselves, reducing the chances of errors or missing information.
3.
Is an application form an automatic method of data
capture?
Correct Answer
B. False
Explanation
An application form is not an automatic method of data capture. It requires manual input from the person filling out the form. Automatic methods of data capture, on the other hand, involve technologies such as scanners or optical character recognition (OCR) systems that can automatically extract data from documents without manual intervention.
4.
Keying data into a computerised system while the customer gives you their details verbally is...
Correct Answer
A. Manual Data Capture
Explanation
Manual data capture refers to the process of entering data into a computer system manually, typically by typing or keying in the information. In this scenario, the customer is providing their details verbally, and the person entering the data is manually inputting the information into the computerised system. Therefore, the correct answer is manual data capture.
5.
1. When
designing a data capture form you should consider the following... (Please indicate two correct answers)
Correct Answer(s)
B. A Thank-You statement at the bottom of the form
D. A company logo
Explanation
When designing a data capture form, it is important to consider including a Thank-You statement at the bottom of the form. This helps to provide a positive user experience and shows gratitude to the user for completing the form. Additionally, including a company logo is important as it helps to establish brand identity and credibility.
6.
A data capture form should contain instructions about
how it should be completed?
Correct Answer
A. True
Explanation
A data capture form should contain instructions about how it should be completed because it helps ensure that the form is filled out correctly and consistently. Instructions can provide guidance on what information is required, how to format data, and any specific instructions or restrictions. This helps to avoid errors, misunderstandings, and inconsistencies in the captured data. Additionally, clear instructions can make it easier for users to understand and complete the form accurately, improving the overall quality and usability of the captured data.
7.
Optical Character Recognition (OCR) is a data capture method that can be used to convert printed or written text into digital data.
Correct Answer
A. True
Explanation
OCR technology uses optical scanners and sophisticated algorithms to recognize and interpret characters in images or scanned documents. This allows for the conversion of printed or handwritten text into machine-readable formats, facilitating data entry, document processing, and accessibility for visually impaired individuals.
8.
If the form is being designed for a company then their
company logo and colours should always be included in the data capture form?
Correct Answer
A. True
Explanation
When designing a form for a company, it is important to include their company logo and colors in the data capture form. This helps to maintain brand consistency and create a cohesive visual identity for the company. By incorporating the logo and colors, the form becomes a reflection of the company's brand and enhances its professional image. Additionally, including the company logo and colors can help users easily identify and associate the form with the company, increasing trust and credibility. Therefore, it is recommended to always include the company logo and colors in a data capture form for a company.
9.
It is a good idea to use as many closed questions as
possible rather than open?
Correct Answer
A. True
Explanation
Using closed questions is a good idea because they typically require a specific answer, making it easier to gather precise information. Closed questions often have a limited set of response options, which can streamline the data collection process and make it more efficient. Additionally, closed questions can be helpful in situations where time is limited or when the researcher wants to control the direction of the conversation. Overall, using closed questions can lead to more focused and easily quantifiable data.
10.
Data such as a customer’s address should be collected
as one block of text?
Correct Answer
B. False
Explanation
Data such as a customer's address should not be collected as one block of text because it is important to collect address data in separate fields such as street number, street name, city, state, and zip code. This allows for easier data manipulation and analysis, as well as better data validation and accuracy. Collecting address data as one block of text can lead to errors and difficulty in extracting specific information from the address.
11.
It is acceptable to specify which colour of ink the respondant should fill out the data capture form with?
Correct Answer
A. True
Explanation
It is acceptable to specify which color of ink the respondent should fill out the data capture form with.
12.
The questions on the data capture form should always be arranged compactly to fit all of them onto one page.
Correct Answer
B. False
Explanation
The statement is false because arranging the questions on a data capture form compactly to fit all of them onto one page may result in a crowded and cluttered layout. It is important to prioritize readability and user experience when designing a form, which may involve spreading the questions across multiple pages or using a more spacious layout.