1.
What does digital etiquette mean?
Correct Answer
C. Minding your manners in cyberspace
Explanation
Digital etiquette means minding your manners when you are online.
2.
When do you need to use etiquette? (Check ALL that apply)
Correct Answer(s)
A. When you are on your cell pHone
B. When you send emails
C. When you are posting online
D. When you are at the dinner table with your family
Explanation
You should follow rules of etiquette during all your waking hours. Good manners are appropriate online and in life.
3.
When should you NOT use your cell phone at all for texts, internet, or calls? (Check ALL that apply.)
Correct Answer(s)
A. While you are in a face-to-face conversation
B. While your teacher is addressing the class
E. While you are in a job interview
F. While you are at a funeral
G. During a movie at a theater
Explanation
You should not use your phone anytime it will disturb others or interfere with face-to-face communication.
4.
If you are in a cell phone conversation and you experience a dropped call, you should:
Correct Answer
C. Call the person back and explain that you aren't sure what happened.
Explanation
Don't blame the other person when a call gets dropped. This happens frequently with all cell providers.
5.
When you are in a public place, it is fine to talk loudly on your cell phone.
Correct Answer
B. False
Explanation
Other people do not want to hear your conversation. It is polite to speak quietly and refrain from speaking about personal information.
6.
When writing email, using ALL CAPS means:
Correct Answer
C. You are shouting.
Explanation
All capital letters are considered rude unless you are intending to shout at your recipient (and usually that's rude anyway.)
7.
Which of the following is an appropriate phrase for the subject line of an email?
Correct Answer
C. Movie on Tuesday?
Explanation
Emails should have an appropriate subject line that matches the content of your email.
8.
Which of the following is good practice when writing emails? (Check ALL that apply.)
Correct Answer(s)
A. Use correct grammar and spelling.
B. Include a subject in the subject line.
C. Use BCC (blind copy) when sending emails to groups of people.
D. Be concise and to-the-point (don't ramble).
Explanation
Your emails give others an impression about you. Watch your grammar and spelling, don't violate others' privacy by giving others access to their email address, don't waste people's time, and be mindful of their bandwidth when sending attachments.
9.
When posting in an online forum or using social media, feel free to "flame" (say mean or inflammatory things). You're online and things are anonymous most of the time or else you're talking to your friends anyway.
Correct Answer
B. False
Explanation
Saying things that make others angry on purpose is rude. Saying mean things about other people is mean and rude. If you wouldn't say it to someone's face, don't say it online.
10.
When posting pictures online, you should consider:
Correct Answer
D. All of the above
Explanation
Make sure any photos you post online are respectful of the feelings and needs of others and that they don't make you look bad to potential employers.
11.
When using social media sites, it is O.K. to ask someone to "friend" you or "follow" you:
Correct Answer
A. 1 time
Explanation
Bugging people online to connect with you is considered rude. Ask once and only once.
12.
Blogging is a great way to tell people off when they make you mad or bother you.
Correct Answer
B. False
Explanation
Never use the internet to say things to people that you would not say directly to their face. Hurtful comments will reflect poorly on you as well as the other person, and when posted on the internet they can be impossible to take back.
13.
When you are online, you should refrain from ever saying something negative about your employeer.
Correct Answer
A. True
Explanation
In some cases, saying something negative about your employer can get you fired. Even something as simple as, "I so hate my job today," can cause you problems at work. Remember that it can be very simple for people to find out where you work even if your employer or company is not mentioned directly in the quote.