Effective Communication With Behavioral Health Clients - Dr. Peter Mosbach

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| By Gailballin

Gailballin

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Quizzes Created: 2 | Total Attempts: 1,075

Questions: 10 | Attempts: 133 | Updated: Mar 20, 2023

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Effective Communication With Behavioral Health Clients - Dr. Peter Mosbach - Quiz

Post Test for Effective Communication with Behavioral Health Clients. Originally recorded and presented on 03/27/2013 by Dr. Peter Mosbach.

Questions and Answers

1.

If an individual is angry, it is a good strategy to tell them that they are angry.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
Telling an angry individual that they are angry is not a good strategy because it may escalate their anger further. Acknowledging their anger may make them feel invalidated or misunderstood, leading to increased frustration. It is more effective to approach the situation calmly, listen actively, and offer support or solutions to help them manage their anger constructively.

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2.

Approximately 5% of the population will meet the criteria for a psychiatric diagnosis in any given year.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The statement is false because approximately 20% of the population will meet the criteria for a psychiatric diagnosis in any given year, not 5%. This suggests that mental health issues are more prevalent than commonly believed, highlighting the importance of addressing and supporting individuals with psychiatric diagnoses.

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3.

Allowing an angry person to vent their frustration will lead to decreased anger.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
When someone is angry, allowing them to express their frustration can be beneficial. Venting allows them to release their pent-up emotions and can result in a decrease in anger. By giving them the opportunity to express themselves, they may feel heard and understood, which can help them calm down. Additionally, venting can provide a sense of catharsis and help the person process their emotions. Therefore, it is likely that allowing an angry person to vent their frustration will lead to decreased anger.

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4.

"Splitting" is often used by people who are depressed.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The statement suggests that "splitting" is often used by people who are depressed. However, this is not true. "Splitting" is a term used in psychology to describe a defense mechanism where individuals tend to view things or people as either all good or all bad, without any middle ground. While this defense mechanism can be associated with certain mental health conditions, such as borderline personality disorder, it is not specifically linked to depression. Therefore, the correct answer is False.

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5.

If an individual is speaking quickly it is useful to match their pace.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
Matching the pace of someone who is speaking quickly may not always be useful. It depends on the situation and the purpose of the conversation. While it can be helpful to adjust one's speaking pace to maintain good communication and understanding, blindly matching the pace of a fast speaker might lead to misunderstandings or difficulty in processing information. Therefore, the statement is false.

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6.

It can take up to 20 mintues to recover from a fight-flight response.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The fight-flight response is a physiological reaction to a perceived threat or danger. It involves the release of stress hormones, increased heart rate, and heightened alertness. These changes prepare the body for either fighting the threat or fleeing from it. Once the threat is gone, it takes time for the body to return to its normal state. The recovery process involves the gradual reduction of stress hormones and the restoration of normal bodily functions. This recovery period can vary depending on the individual and the intensity of the response, but it generally takes around 20 minutes for the body to fully recover from a fight-flight response.

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7.

It is often helpful to explain to a person with a delusion that their belief is false.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
It is not always helpful to explain to a person with a delusion that their belief is false. Delusions are strongly held beliefs that are not based in reality, and trying to convince someone that their delusion is false can often be met with resistance, defensiveness, or even worsening of their symptoms. Instead, it is often more effective to provide support, empathy, and help them manage their symptoms in a compassionate and non-confrontational manner.

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8.

Depression is the most common psychiatric disorder.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The given statement is false. While depression is a common psychiatric disorder, it is not the most common. Anxiety disorders are actually more prevalent than depression.

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9.

Using presumptive statements can be helpful in the conflict resolution process.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Presumptive statements can be helpful in conflict resolution because they allow individuals to express their assumptions or beliefs about a situation without making definitive claims. This can create an open and non-confrontational environment for discussion, where parties can share their perspectives and work towards finding a resolution. By acknowledging and addressing presumptions, it becomes easier to identify misunderstandings and find common ground. Therefore, using presumptive statements can indeed be beneficial in the conflict resolution process.

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10.

Individuals with bipoloar disorder and attention deficit disorder may present in a similar manner.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
Individuals with bipolar disorder and attention deficit disorder may present in a similar manner because both conditions can involve symptoms such as impulsivity, mood swings, and difficulty concentrating. Bipolar disorder is characterized by extreme shifts in mood, ranging from manic episodes of high energy and euphoria to depressive episodes of low energy and sadness. Attention deficit disorder, on the other hand, is marked by difficulties in focusing, hyperactivity, and impulsivity. These overlapping symptoms can make it challenging to differentiate between the two conditions, leading to a similar presentation in some individuals.

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Current Version
Mar 20, 2023

Quiz Edited by
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Mar 20, 2013

Quiz Created by
Gailballin

Effective Communication With Behavioral Health Clients - Dr. Peter Mosbach

If an individual is angry, it is a good strategy to tell them that they are angry.

Approximately 5% of the population will meet the criteria for a psychiatric diagnosis in any given year.

Allowing an angry person to vent their frustration will lead to decreased anger.

"Splitting" is often used by people who are depressed.

If an individual is speaking quickly it is useful to match their pace.

It can take up to 20 mintues to recover from a fight-flight response.

It is often helpful to explain to a person with a delusion that their belief is false.

Depression is the most common psychiatric disorder.

Using presumptive statements can be helpful in the conflict resolution process.

Individuals with bipoloar disorder and attention deficit disorder may present in a similar manner.