Do you know anything about appropriate e-mail communication? Do you think you can pass this quiz? As far as this quiz goes, you will have to see whether it is okay to use slang words and text lingo in professional e-mail communications. What is the ideal title or heading for e-mail communications, and what are some tricks to make sure your e-mail is professional. This quiz will teach you how to communicate professionally through e-mail.
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Respond immediately
Wait to respond.
Allow yourself time to process so you can respond in a non-emotional way.
Fire back with the same amount (or more) intensity so the recipient(s) know how you really feel
Ask a trusted co-worker to proof read your response to ensure the fire and emotion have been removed
Draft your initial response in a blank email but DO NOT SEND
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Reply-All so everyone knows that you "understand" and will share with your team
The sender
Your Regional Manager
Dr. Ting
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Be polite
Use tact
Avoid negativity
Write as though you were having a face to face conversation
All of the above
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Respond in the same email since the recipients are the same
Start a new email to help reduce confusion
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A company announcement from H.R.
When Marketing sends out a new Promotional Offer
When you are involved in a collaborative discussion with a select group of recipients
When a new policy is announced
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"STATUS"
"FOLLOW UP"
"IMPORTANT"
"F.Y.A. Follow-up: Aging Report - Boston Dental"
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Quiz Review Timeline (Updated): Mar 21, 2023 +
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