How Much Do You Know About Email And Listserv?

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| By Agomlas
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    Includes unwanted solicitations, advertisements, or email chain letters sent to an email address.

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About This Quiz

Business communication has evolved so far, and most of it is done over the internet either via writing, audio, or video notes. As business communication expert just how much do you know about email And Listserv? Take up the trivia quiz below and get to test yourself as you learn some more about it. All the best and share your results!

How Much Do You Know About Email And Listserv? - Quiz

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  • 2. 

    A way of sending messages between computers linked through a network.

    Explanation
    The correct answer is email, e-mail, or electronic mail. These terms all refer to the same method of sending messages between computers linked through a network. Email allows users to exchange digital messages, files, and other data over the internet or an internal network. It has become one of the most popular and widely used means of communication in the modern era.

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  • 3. 

    It is proper to use upper case when writing an email message to a business associate.

    • TRUE

    • FALSE

    Correct Answer
    A. FALSE
    Explanation
    Using upper case when writing an email message to a business associate is not proper. In email communication, using all capital letters is considered shouting and can be perceived as rude or aggressive. It is generally recommended to use proper capitalization and follow standard email etiquette, which includes using sentence case and appropriate punctuation. Therefore, the correct answer is FALSE.

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  • 4. 

    When you send an email message, the message is sent to a

    • Mail packet

    • Mail post

    • Mail server

    • Mail archive

    • Mail protocol

    Correct Answer
    A. Mail server
    Explanation
    When you send an email message, the message is sent to a mail server. A mail server is a computer or system that handles the sending, receiving, and storing of email messages. It acts as an intermediary between the sender and recipient, ensuring that the message is delivered to the intended recipient's mailbox. The mail server also handles tasks such as spam filtering, virus scanning, and managing user accounts. Therefore, the mail server is responsible for processing and routing the email message to its destination.

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  • 5. 

    A group of keyboard characters that when viewed together represent a human expression.

    Correct Answer
    Emoticon
    Explanation
    An emoticon is a group of keyboard characters that are used to represent a human expression. These characters, when viewed together, form a visual representation of emotions or facial expressions. Emoticons are commonly used in digital communication, such as text messages or online chats, to convey emotions or add tone to the text. They can range from simple smiley faces like :) to more complex representations of various emotions like sadness, anger, or surprise. Emoticons have become an integral part of online communication, allowing people to express their feelings in a quick and visually appealing way.

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  • 6. 

    The software that requests mail delivery from the mail server to an internet device.

    • Outlook email

    • Eudora mail

    • Email program

    • Mail client software

    • Both C and D

    Correct Answer
    A. Both C and D
    Explanation
    Both C and D are correct answers because an email program and mail client software are essentially the same thing. They are software applications that allow users to send, receive, and manage emails. These programs request mail delivery from the mail server to an internet device, such as a computer or smartphone. Outlook email and Eudora mail are examples of email programs or mail client software.

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  • 7. 

    Allow subscribed users to receive announcements and notifications from a discussion group.

    Correct Answer
    ListServ
    Listserv
    List Serve
    Listserve
    Explanation
    The correct answer is ListServ, Listserv, List Serve, Listserve. These are all variations of the same term, which refers to a software program that allows subscribed users to receive announcements and notifications from a discussion group. The term "ListServ" is a combination of "list" and "serve," indicating its purpose of serving a mailing list. The variations in spelling, such as "Listserv," "List Serve," and "Listserve," are commonly used and understood to refer to the same concept.

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  • 8. 

    Special protocol that determines which paths an email message take on the Internet.

    • SMTP

    • POP

    • IMAP

    • MIME

    • C and D

    Correct Answer
    A. SMTP
    Explanation
    SMTP stands for Simple Mail Transfer Protocol. It is a special protocol that determines the paths an email message takes on the Internet. SMTP is responsible for sending emails from the sender's mail server to the recipient's mail server. It establishes a connection between the two servers and transfers the email message. SMTP is widely used for sending emails and is an essential component of the email communication system.

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  • 9. 

    The set of commonly accepted rules that represent proper behavior on a network.

    Correct Answer
    Netiquette
    Explanation
    Netiquette refers to the set of commonly accepted rules that represent proper behavior on a network. It encompasses guidelines for online communication, such as being polite, respectful, and considerate towards others, avoiding spamming or excessive self-promotion, using appropriate language and tone, and respecting others' privacy. Netiquette helps to maintain a positive and harmonious online environment, ensuring effective communication and fostering a sense of community among network users.

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  • 10. 

    Special protocol which determines incoming messages.

    • SMTP

    • POP

    • IMAP

    • MIME

    • C and D

    Correct Answer
    A. POP
    Explanation
    POP (Post Office Protocol) is a special protocol that determines incoming messages. It is used by email clients to retrieve emails from a mail server. When a user accesses their email account using a POP client, the client connects to the mail server and downloads all the new messages to the user's device. The messages are then typically deleted from the server, although some clients may have an option to leave a copy on the server. This protocol is widely supported and is commonly used for retrieving emails from a remote server.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 07, 2010
    Quiz Created by
    Agomlas
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