1.
Special protocol which determines incoming messages.
Correct Answer
B. POP
Explanation
POP (Post Office Protocol) is a special protocol that determines incoming messages. It is used by email clients to retrieve emails from a mail server. When a user accesses their email account using a POP client, the client connects to the mail server and downloads all the new messages to the user's device. The messages are then typically deleted from the server, although some clients may have an option to leave a copy on the server. This protocol is widely supported and is commonly used for retrieving emails from a remote server.
2.
When you send an email message, the message is sent to a
Correct Answer
C. Mail server
Explanation
When you send an email message, the message is sent to a mail server. A mail server is a computer or system that handles the sending, receiving, and storing of email messages. It acts as an intermediary between the sender and recipient, ensuring that the message is delivered to the intended recipient's mailbox. The mail server also handles tasks such as spam filtering, virus scanning, and managing user accounts. Therefore, the mail server is responsible for processing and routing the email message to its destination.
3.
A way of sending messages between computers linked through a network.
Correct Answer
Email
E-mail
Electronic mail
Explanation
The correct answer is email, e-mail, or electronic mail. These terms all refer to the same method of sending messages between computers linked through a network. Email allows users to exchange digital messages, files, and other data over the internet or an internal network. It has become one of the most popular and widely used means of communication in the modern era.
4.
The software that requests mail delivery from the mail server to an internet device.
Correct Answer
E. Both C and D
Explanation
Both C and D are correct answers because an email program and mail client software are essentially the same thing. They are software applications that allow users to send, receive, and manage emails. These programs request mail delivery from the mail server to an internet device, such as a computer or smartphone. Outlook email and Eudora mail are examples of email programs or mail client software.
5.
Allow subscribed users to receive announcements and notifications from a discussion group.
Correct Answer
ListServ
Listserv
List Serve
Listserve
Explanation
The correct answer is ListServ, Listserv, List Serve, Listserve. These are all variations of the same term, which refers to a software program that allows subscribed users to receive announcements and notifications from a discussion group. The term "ListServ" is a combination of "list" and "serve," indicating its purpose of serving a mailing list. The variations in spelling, such as "Listserv," "List Serve," and "Listserve," are commonly used and understood to refer to the same concept.
6.
Special protocol that determines which paths an email message take on the Internet.
Correct Answer
A. SMTP
Explanation
SMTP stands for Simple Mail Transfer Protocol. It is a special protocol that determines the paths an email message takes on the Internet. SMTP is responsible for sending emails from the sender's mail server to the recipient's mail server. It establishes a connection between the two servers and transfers the email message. SMTP is widely used for sending emails and is an essential component of the email communication system.
7.
It is proper to use upper case when writing an email message to a business associate.
Correct Answer
B. FALSE
Explanation
Using upper case when writing an email message to a business associate is not proper. In email communication, using all capital letters is considered shouting and can be perceived as rude or aggressive. It is generally recommended to use proper capitalization and follow standard email etiquette, which includes using sentence case and appropriate punctuation. Therefore, the correct answer is FALSE.
8.
The set of commonly accepted rules that represent proper behavior on a network.
Correct Answer
Netiquette
Explanation
Netiquette refers to the set of commonly accepted rules that represent proper behavior on a network. It encompasses guidelines for online communication, such as being polite, respectful, and considerate towards others, avoiding spamming or excessive self-promotion, using appropriate language and tone, and respecting others' privacy. Netiquette helps to maintain a positive and harmonious online environment, ensuring effective communication and fostering a sense of community among network users.
9.
A group of keyboard characters that when viewed together represent a human expression.
Correct Answer
Emoticon
Explanation
An emoticon is a group of keyboard characters that are used to represent a human expression. These characters, when viewed together, form a visual representation of emotions or facial expressions. Emoticons are commonly used in digital communication, such as text messages or online chats, to convey emotions or add tone to the text. They can range from simple smiley faces like :) to more complex representations of various emotions like sadness, anger, or surprise. Emoticons have become an integral part of online communication, allowing people to express their feelings in a quick and visually appealing way.
10.
Includes unwanted solicitations, advertisements, or email chain letters sent to an email address.
Correct Answer
Spam
bulk mail
UCE
unsolicited commercial email
Explanation
The correct answer is "spam, bulk mail, UCE, unsolicited commercial email." These terms all refer to the same concept of unwanted solicitations, advertisements, or email chain letters sent to an email address. Spam is a common term used to describe such unsolicited emails, while bulk mail refers to a large number of similar emails sent simultaneously. UCE stands for unsolicited commercial email, which specifically refers to unwanted promotional emails. Overall, all these terms represent the same type of unwanted and often annoying email content.