TOEIC Quiz: Reading Test! Trivia Questions! Trivia

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1. Mrs. Summers complained that the CEO's power-point presentation on the history of modern architecture was _____.

Explanation

The correct answer is "boring" because it describes the CEO's power-point presentation as dull or uninteresting.

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TOEIC Quiz: Reading Test! Trivia Questions! Trivia - Quiz

Below is a TOEIC quiz: reading test! Understanding the English language is not just about writing grammatically correct sentences but it also involves understanding written sentences. To help you assess just how good your English skills actually are we have prepared the trivia questions below. You need to complete incomplete... see moresentences correctly and understand packages. How about you give it a try and see how well you do. All the best! see less

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2. During the meeting, Zeke Grabowski made _____ loud and clear about his position on the firm's proposed acquisition of Penny Pharmaceuticals.

Explanation

In this sentence, the pronoun "himself" is the correct choice because it refers back to Zeke Grabowski, who is the subject of the sentence. "Himself" is used to emphasize that Zeke made his position on the acquisition clear personally and directly.

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3. Research director Tom Montgomery said he can't predict when the new arthritis drug will be ready, but he assured the board that his department is _____ making progress.

Explanation

The word "definitely" is the correct answer because it fits contextually in the sentence. The sentence states that the research director cannot predict when the new arthritis drug will be ready, but he assures the board that his department is making progress. "Definitely" indicates a strong affirmation or certainty, which aligns with the director's assurance that progress is being made.

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4. Two delays, a thunderstorm and a missed connection combined to make Mr. Cox's cross country flight _____ miserable.

Explanation

The word "exceptionally" is the correct answer because it means "to a greater degree than usual" or "extraordinarily." In the given sentence, the combination of two delays, a thunderstorm, and a missed connection made Mr. Cox's cross country flight extremely miserable or exceptionally miserable.

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5. _____ heavy rain, this afternoon's baseball game has been rescheduled for Friday.

Explanation

The correct answer is "Due to". This is because "Due to" is used to indicate the cause or reason for something happening. In this case, the heavy rain is the cause or reason for the rescheduling of the baseball game.

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6. We cannot overemphasize the _____ of delivering the shipment by no later than noon on Friday the 13th.

Explanation

The correct answer is "importance." In the sentence, the word "overemphasize" suggests that the speaker wants to stress the significance or value of delivering the shipment by a specific time. The noun form "importance" is the most appropriate choice to convey this meaning.

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7. There were ominous black clouds in the sky, _____ they took umbrellas with them in case it rained.

Explanation

The correct answer is "so" because it indicates a cause-and-effect relationship between the ominous black clouds in the sky and the action of taking umbrellas. The presence of the ominous clouds suggests that it might rain, so they took umbrellas as a precautionary measure.

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8. The waiter did not deliver our _______ drinks until long after the appetizers had been eaten.

Explanation

The correct answer is "requested" because it implies that the customers asked or ordered for their drinks to be brought to them. The word "requested" indicates that the customers made a specific demand or request for their drinks, which suggests that the waiter was delayed in fulfilling their request.

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9. Letter Accu-Counting Inc. 1777 Second Ave. S, Denver, CO 44555 Tel: (206) 295-1829 May 5th, 2011 Rachel Carson 9154 Penny Lane Denver, CO 44556 Dear Ms. Carson: We __________ your application for our advertised accounting position at Accu-Counting Inc. Based on your qualifications, we would like to schedule an interview with you the week of May 12th at our main office, 1777 Second Ave. S.

Explanation

The letter is written in the past tense ("We __________ your application") and is referring to a previous action of receiving the application. "Have received" is the correct answer because it indicates that the action of receiving the application has already taken place in the past.

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10. Questions 53-54 refer to the following advertisement. Put some excitement in your life.. with Adventure Tours Visit the Grand Canyon We offer two fantastic tour packages. Choose the one that's right for you and your family Package 1 * A horseback tour of the Grand Canyon (morning or afternoon) * 2-day, 1-night accommodation at Canyon Caverns Hotel * 15 % discount on rental car * 20% discount at Grand Canyon souvenir shop Adults 18-64...$120 Adults 65+...$100 Teens 13-17...$80 Children 5-12..$60 Package 2 Includes everything from Package 1, PLUS * 25% discount at Grand Canyon View Restaurant * Free admission to Native American show Adults 18-64...$140 Adults 65+...$120 Teens 13-17...$100 Children 5-12..$80 For more information, call 1-80-555-4543 or visit us on the Web at www.adventure_tours.com Question 53: What discount is offered on the cost of renting a car?

Explanation

The advertisement states that Package 1 offers a 15% discount on rental car. Therefore, the correct answer is 15 percent.

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11. The post office is located _____ the end of the block, next to Charlestown Dry Cleaners.

Explanation

The correct answer is "at" because it indicates a specific location. In this case, the post office is located at the end of the block, next to Charlestown Dry Cleaners. "In" would imply being inside the block, "on" would imply being on top of the block, and "along" would imply being alongside the block, none of which accurately describe the location of the post office.

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12. The Daily Times reports that the bubble has burst on the _____ housing market, sending home prices spiraling sharply downward.

Explanation

The correct answer is "local". In the given sentence, "bubble has burst" and "home prices spiraling sharply downward" indicate a decline in the housing market. Since the sentence mentions "The Daily Times reports", it suggests that the housing market being referred to is specific and related to a particular area. Therefore, the appropriate word to complete the sentence is "local", which means pertaining to a specific area or locality.

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13. To be valid under state law, the contract requires the _____ of the company's CFO as well as its chairman.

Explanation

In order for the contract to be considered valid under state law, it must have the signature of both the company's CFO and its chairman. The signature serves as a formal indication of consent and agreement to the terms and conditions outlined in the contract. The other options, such as name, autograph, and moniker, do not hold the same legal weight as a signature in validating a contract.

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14. Rucker Limited's second-quarter earnings were significantly affected by a _____ economy, which has led to rising unemployment and threat of increased inflation.

Explanation

The correct answer is "stagnant". This is because a stagnant economy refers to an economy that is not growing or developing, which is indicated by the rising unemployment and threat of increased inflation mentioned in the question. A stable economy would not have these negative effects, while a rapid or patient economy would imply growth and development, which contradicts the given information.

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15. Each employee has an important _____ to play in ensuring the success of our business model.

Explanation

Each employee has an important part to play in ensuring the success of our business model. This means that every employee has a specific role or responsibility that contributes to the overall functioning and achievement of the business model. Each part is crucial and necessary for the success of the model, highlighting the significance of every employee's contribution.

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16. Some workers still need _______ of the rules pertaining to common courtesy among colleagues in the workplace.

Explanation

The correct answer is "to be reminded" because it correctly completes the sentence and conveys the idea that certain workers still require someone to remind them about the rules of common courtesy among colleagues in the workplace. The phrase "to be reminded" indicates that these workers need someone else to bring the rules to their attention again.

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17. MemoVALUE EMPORIUMMEMORANDUMTO: Sales StaffFROM: Management A.W.DATE: October 9th, 2009SUBJECT: Flyer misprintThis is to alert you to a misprint in an advertisement for our store in this week's local newspaper. The ad states that on Saturday all men's footwear is on sale for 55% percent off rather _______ 15% off.

Explanation

The correct answer is "than". The sentence is comparing the discount of 55% off with the discount of 15% off. "Than" is used to indicate the comparison between two things or quantities.

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18. Would you please phone Dana Miller, our office manager, at 555-3385 at your earliest convenience to __________ an interview day and time? Interviews usually last about 30 minutes, and are scheduled between 8 and noon, and then 2 and 4.

Explanation

The correct answer is "set up". In this context, "set up" means to arrange or schedule something. The sentence is asking the person to contact Dana Miller to arrange a day and time for an interview.

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19. Questions 55-57 refer to the following memo. Memorandum To: Supervisors From: Janelle Requia, Human Resources Director Re: Vacations As of January 1st we will institute a new vacation policy. All employees who have been working for the company two years or less will receive one week (five working days) of paid vacation per year. Employees who have been working here three to five years will receive two weeks (ten working days) of paid vacation per year. Employees who have been with the company five to ten years will receive three weeks (15 working days) of paid vacation per year. Employees who have been here more than 10 years will receive four weeks (20 working days) of paid vacation per year. Please note that this does not effect current policies for sick days and personal leave. All employees, regardless of experience, will still receive five days of paid sick leave per year, as well as two days of paid personal leave. Please post the new vacation policy in your departments as soon as possible. Also, employee handbooks are being revised to reflect the changes in vacation policy. These handbooks should be ready within the next two weeks. When they are, you are responsible to distribute them to employees, and to send us verification that each employee has received the handbook and understands the new vacation policy. Thank you for your cooperation in this matter. If you have any questions, please contact me at extension 254 or the assistant HR director, Gladys Haynes, at extension 256. Question 57: What should supervisors do if they have questions?

Explanation

Supervisors should contact a Human Resources director if they have any questions about the new vacation policy. This is mentioned in the memo where it states, "If you have any questions, please contact me at extension 254 or the assistant HR director, Gladys Haynes, at extension 256." The HR director is the appropriate person to reach out to for clarification or assistance regarding the new policy.

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20. Questions 58-61 refer to the following note. Dear Jean, I wanted to write you a note to thank you. I am sorry that you felt disappointed that your work responsibilities were not what you expected. I have enjoyed having your assistance with my projects. Although the tasks we handled were not as varied as you would have liked, just think about what you and I have accomplished since September. We organized the annual small business conference, updated the association's web site, and answered scores of inquiries, many in great detail, from business owners who needed advice on a range of topics: loans, benefits, licensing, etc. I feel the year has been very productive for both of us. You've been an congenial and conscientious assistant and all of us have the highest regard for your abilities. Please feel free to call upon me for a recommendation if you require one for future employment. Best of luck, Thomas Question 61: What does Thomas offer to do for Jean?

Explanation

Thomas offers to recommend Jean for a job in the future.

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21. Questions 73-75 refer to the following minutes of a meeting. Meeting of the Milton Public Library Trustees December 4 Present: Les Elder (chairperson), Nancy Johnson (treasurer), Jennifer Palmatier (secretary), Justin Mayrand (technical consultant), Megan Sprague (librarian) Absent: Mary Erwin (trustee), Max Johnson (trustee) Mr. Elder began the meeting at 6:00 p.m. Treasurer's Report/Budget Review The library has $4,300.00 remaining in this year's budget. This includes a donation of $2,300.00 made by robert Erwin, former trustee and president of the National Library Organization, and must be spent by December 31. Ms. Johnson suggested that the trustees spend the $2,300.00 as follows: $900.00 will be allocated for books; $400.00 for supplies; and $1,000.00 for building repairs. All members present agreed. Building Repairs and Improvements Mr. Elder expressed concern about the recent electricity bills, which were quite high. The issue will be discussed at the January 14 meeting after the year's budget has been reviewed. Miscellaneous Business Ms. Sprague noted that the library building should be kept locked when it is not officially open to the public, even if staff or cleaning crews are present inside the building. Mr. Elder ended the meeting at 7:00 p.m. The next meeting will be on Thursday, December 18, at 5:00 p.m. in the Milton Public Library. Question 73: What institution is being discussed?

Explanation

The institution being discussed in the minutes of the meeting is a library. This is evident from the mention of the Milton Public Library, the presence of a librarian, and the discussion about budget allocation for books, supplies, and building repairs.

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22. Questions 96-100 refer to the following schedule and notice. City Pool Summer swim schedule For more information about any of these programs, call the pool office at 506-807-7667. For the latest updates, including schedule changes and special events, call our 24-hour automated information line at 506-363-8123. NOTICE Due to a maintenance problem, City Pool will be closed on Monday and Tuesday next week. The Aqua Jog, Master's Workout, Hydrofit, and Water Exercise classes on those days have been cancelled, and instructors will notify participants when the classes will be rescheduled. We are sorry for the inconvenience, and thank you for your patience. Also, please note that there will be no public swims on the afternoons of July 14th through 18th, because the pool will be hosting the annual All-City Swimming and Diving Meet. Tickets for the meet are $5 for adults and $2.50 for children 12 and under, and can be purchased at the pool office or online at www.citypool.com/allcity. Thank you for using City Pool. For up-to-the-minute schedule information, call our info hotline at 506-363-8123. Question 99: In the schedule, the word "aqua" in line 4 is closest in meaning to

Explanation

The word "aqua" in line 4 is closest in meaning to "water" because "aqua" is a Latin word that means "water". In the context of the schedule, "aqua" is used to describe different water-based exercise classes such as Aqua Jog, Master's Workout, Hydrofit, and Water Exercise classes. These classes involve exercises and activities that take place in water. Therefore, the word "aqua" refers to water in this context.

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23. Mr. Hernandez _____ to Switzerland on a business trip, but messages can be relayed to him through his secretary, Ms. Constantinople.

Explanation

The correct answer is "has gone" because it indicates that Mr. Hernandez is currently in Switzerland on a business trip. The present perfect tense "has gone" is used to describe an action that started in the past and has recently been completed or is still ongoing. This implies that Mr. Hernandez is currently away and messages can be passed on to him through his secretary.

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24. After several days of negotiations, Turner Associates finally made a marketing _____ with Ignatius Imports.

Explanation

After several days of negotiations, Turner Associates finally made a marketing deal with Ignatius Imports. This indicates that both parties have reached an agreement or understanding regarding their marketing collaboration. A deal implies that terms, conditions, and mutual benefits have been discussed and agreed upon, making it the most suitable option among the given choices.

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25. In Mr. Carter's absence, inquiries should be directed to his _____, Mr. Zimbrowski.

Explanation

In Mr. Carter's absence, inquiries should be directed to his associate, Mr. Zimbrowski.

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26. Mr. Zenter explained that he _____ couldn't justify the capital expenditure required to finance Ms. Ruble's start-up company.

Explanation

The word "simply" is the correct answer because it is an adverb that fits grammatically in the sentence. It is used to modify the verb "explained" and indicates that Mr. Zenter's explanation was straightforward and uncomplicated. The other options, "simplify," "simple," and "simplicity," do not fit in the sentence grammatically or contextually.

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27. Ms. Griffiths was eliminated as a candidate when she answered yes to the question, "Have you ever _____ anything from a previous employer?"

Explanation

Ms. Griffiths was eliminated as a candidate because she admitted to stealing something from a previous employer. This answer is supported by the fact that she answered "yes" to the question, indicating that she has indeed stolen something in the past.

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28. Questions 53-54 refer to the following advertisement. Put some excitement in your life.. with Adventure Tours Visit the Grand Canyon We offer two fantastic tour packages. Choose the one that's right for you and your family Package 1 * A horseback tour of the Grand Canyon (morning or afternoon) * 2-day, 1-night accommodation at Canyon Caverns Hotel * 15 % discount on rental car * 20% discount at Grand Canyon souvenir shop Adults 18-64...$120 Adults 65+...$100 Teens 13-17...$80 Children 5-12..$60 Package 2 Includes everything from Package 1, PLUS * 25% discount at Grand Canyon View Restaurant * Free admission to Native American show Adults 18-64...$140 Adults 65+...$120 Teens 13-17...$100 Children 5-12..$80 For more information, call 1-80-555-4543 or visit us on the Web at www.adventure_tours.com Questions 54: How much would a 70 year-old person pay for a package that includes the Native American show?

Explanation

A 70-year-old person would pay $120 for a package that includes the Native American show. This can be determined by looking at the pricing information provided for Package 2, which states that adults 65+ pay $120 for the package.

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29. Questions 64-65 refer to the following advertisement. Hotel Bella Madrid, Spain Find out what people are saying about us! "This was our first stay at Hotel Bella and it was definitely worth every cent -- friendly service -- sparkling clean rooms -- wonderful! Thank you for a great few days!" J.G. "The service was excellent, everything was in working order and the staff was courteous and warm. Very, very nice. Don't change anything." R.S. "Absolutely fabulous! The front desk staff was extremely helpful with directions to points of interest in the area. The restaurant -- the dinner menu in particular -- was simply superb. We have stayed at numerous hotels, but this has to be the best!" L.G. "On Day 1, I was pleasantly surprised by the complimentary breakfast. I am going to tell all my family and friends to visit your hotel when they travel to Madrid." K.K. "Hotel Bella is close to public transportation, the city center, the theaters, the museums -- an excellent location for the traveler who wants to do it all." E.M. Question 64: According to the advertisement, what is provided for free at the hotel?

Explanation

According to the advertisement, the hotel provides a complimentary breakfast for guests.

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30. Questions 66-68 refer to the following book review. A History of Sports from Ancient Times to the Present By Rebecca Jean Porter Illustrated, 248 pp. Oakview Press, Westport, CT $32.95 Rebecca Jean Porter, the author of Olympic Dreams, has attained another perfect score in this engaging and readable history. A History of Sports from Ancient Times to the Present covers everything from sporting events in ancient Rome to the origins of teams sports in North America, and it includes a section on sports played on contemporary university campuses. I highly recommend the chapter with detailed instructions on how to play games that had previously been lost over time. Porter's comprehensive introduction and bibliography, as well as the time line of dates and events, make this a reference work that should be purchased by all public libraries. An online companion volume will be published next year. -- Andrew Huff Question 66: What does Andrew Huff suggest about the book?

Explanation

Andrew Huff suggests that the book, "A History of Sports from Ancient Times to the Present," is a well-written work. This is evident from his statement that the author, Rebecca Jean Porter, has attained another perfect score in this engaging and readable history. He also highlights the comprehensive introduction, bibliography, and timeline included in the book, which make it a reference work that should be purchased by all public libraries. The mention of an online companion volume being published next year indicates that the book is not currently available online.

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31. Questions 81-85 refer to the following article and letter. Sustainability Magazine Volume 10, No. 6 June 2009 Manufacturers Going Green By Leo Durham An increasing number of manufacturing companies around the country are going green, which they hope will put more green into their cash registers. The Manufacturers Extension Partnership (MEP) works with a variety of state and regional industry associations and economic development groups to teach companies "lean" manufacturing techniques. This not-for-profit organization, administered by the Department of Commerce, demonstrates how to reduce waste, or "fat," in the manufacturing process. This includes things such as cutting energy use, incorporating more efficient production techniques, and finding cheaper methods of packaging and shipping goods. The result is better not only for the environment, but also for company profits. Last year, MEP helped more than 1,000 firms save about $1.4 billion and increase their sales by $10.5 billion. These actions led to the creation of nearly 57,000 new jobs. "It was tremendous for us," said Mark McCartney, general manager of the Clear Water bottled water company. "MEP showed us how to cut our energy production in half, which led to a 3-percent increase in sales, and a 100-percent increase in production capacity." McCartney has been quick to spread the wealth. Last year, a bottle of Clear Water retailed for $1.50. Now, MEP training has enabled the company to slash the price to $1.20. Your turn Dear editor: I enjoyed the article on MEP in the June issue of Sustainability Magazine. When manufacturers pass savings onto customers, everybody wins. Overall, the writer did a fine job. However, there is one mistake in the article I would like to point out. After our company finished training with MEP, sales jumped 30 percent, and our production capacity increased by 10 percent. I would encourage every manufacturer to consider partnering with MEP. There's always some fat that can be trimmed from the production process. William Lyons CEO, Clear Water Bottling Question 83: Who is Mark McCartney?

Explanation

Mark McCartney is identified in the letter as the general manager of Clear Water Bottling company.

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32. Questions 91-95 refer to the following invitation and letter. You're invited Howard and Jennifer Jacobson request the honor of your presence on Aug. 10th to celebrate the joining of their son, Jeffrey Parker Jacobson, and his fiancee, Marilyn Strummers, in holy matrimony. The ceremony will take place at 11 a.m. in Riverside Park, 11220 River Dr. NW, followed by a luncheon reception at the adjacent Green Mansion, then a procession to the airport to see the couple off to their honeymoon in Bermuda. Gifts are appreciated but not necessary; the fellowship of family and friends at this special time is blessing enough. We hope and pray that you will be able to join us for this momentous occasion. Please RSVP by July 15th via letter or email to: Gloria Stroust Superior Catering 120 Union Ave. [email protected] July 11th, 2009 Dear Ms. Stroust, I am writing in regard to the invitation sent by Howard and Jennifer Jacobson. Please forgive my relatively late reply, as I was out of town and did not have a chance to read the invitation until last week. I am thrilled that my friend and former college roommate, Marilyn Strummers, is finally tying the knot. I am disappointed, however, that I will not be able to attend her milestone event. I had a vacation to China scheduled for several weeks prior to hearing Marilyn's exciting news, and subsequent efforts to rearrange my travel plans have proved unsuccessful. Ironically, my flight departs at exactly the same time as the ceremony. I'll miss Jeff and Marilyn at the airport by only a few hours! It is with great regret that I must decline this gracious invitation, though I will contact Marilyn and congratulate her personally before I leave. Also, I would like to leave a gift for the newlyweds. Would it be appropriate to send a present to you? Please let me know. Sincerely, Patty Pakola 4334 Stone Drive 555-762-0091 Question 91: In the invitation, the letters "RSVP" in paragraph 4, line 1, are closest in meaning to

Explanation

The letters "RSVP" in the invitation are a request for a response or reply to indicate whether or not the recipient will be attending the event. In this context, it means to "respond" to the invitation.

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33. Questions 91-95 refer to the following invitation and letter. You're invited Howard and Jennifer Jacobson request the honor of your presence on Aug. 10th to celebrate the joining of their son, Jeffrey Parker Jacobson, and his fiancee, Marilyn Strummers, in holy matrimony. The ceremony will take place at 11 a.m. in Riverside Park, 11220 River Dr. NW, followed by a luncheon reception at the adjacent Green Mansion, then a procession to the airport to see the couple off to their honeymoon in Bermuda. Gifts are appreciated but not necessary; the fellowship of family and friends at this special time is blessing enough. We hope and pray that you will be able to join us for this momentous occasion. Please RSVP by July 15th via letter or email to: Gloria Stroust Superior Catering 120 Union Ave. [email protected] July 11th, 2009 Dear Ms. Stroust, I am writing in regard to the invitation sent by Howard and Jennifer Jacobson. Please forgive my relatively late reply, as I was out of town and did not have a chance to read the invitation until last week. I am thrilled that my friend and former college roommate, Marilyn Strummers, is finally tying the knot. I am disappointed, however, that I will not be able to attend her milestone event. I had a vacation to China scheduled for several weeks prior to hearing Marilyn's exciting news, and subsequent efforts to rearrange my travel plans have proved unsuccessful. Ironically, my flight departs at exactly the same time as the ceremony. I'll miss Jeff and Marilyn at the airport by only a few hours! It is with great regret that I must decline this gracious invitation, though I will contact Marilyn and congratulate her personally before I leave. Also, I would like to leave a gift for the newlyweds. Would it be appropriate to send a present to you? Please let me know. Sincerely, Patty Pakola 4334 Stone Drive 555-762-0091 Question 92: Why is the invitation mainly being sent?

Explanation

The invitation is mainly being sent to announce a wedding. This is evident from the wording of the invitation, which states that Howard and Jennifer Jacobson are requesting the honor of the recipient's presence to celebrate the joining of their son, Jeffrey Parker Jacobson, and his fiancee, Marilyn Strummers, in holy matrimony. The invitation also mentions the details of the ceremony, reception, and the couple's honeymoon plans, further emphasizing that the purpose of the invitation is to inform the recipient about the wedding.

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34. If customers ask about this sale, please _______ and explain the printing error. Offer them an additional 5% off coupon to thank them for coming into our store. The coupon can be given out even if the customer decides not to purchase any shoes, and can be applied to any purchase made in the store.

Explanation

The correct answer is "apologize" because the sentence is instructing someone to apologize to customers who ask about the sale and explain the printing error. The additional 5% off coupon is offered as a gesture of gratitude to the customers for visiting the store, regardless of whether they make a purchase or not.

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35. Questions 76-80 refer to the following page from a brochure. Classique Lighting floor lamps and ceiling light fixtures are an easy way to update any room. We offer lighting to fit every need and budget. HERE IS A LIST OF OUR BEST-SELLING MODELS Calypso Very affordable, available in a wide variety of colors and patterns, Calypso is our most economical and versatile ceiling light. Works equally well in offices, retail stores, and home environments. Nor recommended for rooms exposed to moisture. Trend Create a modern look that will enhance any office setting. This competitively priced metal light is excellent for conference rooms, office cubicles, or any business where bright lighting is important. Only available in black, gray, or off-white. Can be directly mounted to the ceiling by professionals or any skilled home owner. Mystic This floor lamp is suitable in both homes and offices. It creates a warm atmosphere with its soft light. Moderately priced and available in several colors. We recommend that you use energy-efficient lighting. In addition to being inexpensive, energy-efficient lighting has several advantages over standard lighting: * Uses 2/3 less energy * Generates 70 % less hear * Lasts up to ten times longer Question 79: According to the brochure, what is NOT true of energy-efficient lights?

Explanation

According to the brochure, energy-efficient lights are not more expensive than standard lights. The brochure states that energy-efficient lighting is inexpensive and has several advantages over standard lighting, including using 2/3 less energy, generating 70% less heat, and lasting up to ten times longer. Therefore, the statement "They are more expensive than standard lights" is not true.

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36. History demonstrates that the most efficient way to grow money is through ______ interest, rather than reinvesting dividends in multiple stocks.

Explanation

The correct answer is compound. History shows that compound interest is the most efficient way to grow money. Compound interest is the interest that is earned on both the initial investment and any previously earned interest. By reinvesting the interest, the investment grows exponentially over time. This is in contrast to reinvesting dividends in multiple stocks, which may not provide the same level of growth.

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37. Ms. Balfour is a talented singer and songwriter, but playing piano is her ____________.

Explanation

Ms. Balfour is a talented singer and songwriter, but playing piano is her specialty. This means that while she may have many skills and talents, playing the piano is the area where she excels the most. It is her area of expertise and the field in which she has the most knowledge and ability.

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38. We ________ receive an electronic invoice on the first of the month, and a reminder notice approximately half way through the month. Neither of these has been received; therefore, I assume the bill has not been issued.

Explanation

The word "generally" implies that the speaker usually receives an electronic invoice on the first of the month and a reminder notice halfway through the month. However, in this particular instance, they have not received either of these, leading them to assume that the bill has not been issued.

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39. Questions 58-61 refer to the following note. Dear Jean, I wanted to write you a note to thank you. I am sorry that you felt disappointed that your work responsibilities were not what you expected. I have enjoyed having your assistance with my projects. Although the tasks we handled were not as varied as you would have liked, just think about what you and I have accomplished since September. We organized the annual small business conference, updated the association's web site, and answered scores of inquiries, many in great detail, from business owners who needed advice on a range of topics: loans, benefits, licensing, etc. I feel the year has been very productive for both of us. You've been an congenial and conscientious assistant and all of us have the highest regard for your abilities. Please feel free to call upon me for a recommendation if you require one for future employment. Best of luck, Thomas Question 60: What does Thomas say about Jean?

Explanation

Thomas says that Jean has been a congenial and conscientious assistant and that all of them have the highest regard for her abilities. This implies that Jean is a diligent worker who has performed her job responsibilities well.

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40. Questions 64-65 refer to the following advertisement. Hotel Bella Madrid, Spain Find out what people are saying about us! "This was our first stay at Hotel Bella and it was definitely worth every cent -- friendly service -- sparkling clean rooms -- wonderful! Thank you for a great few days!" J.G. "The service was excellent, everything was in working order and the staff was courteous and warm. Very, very nice. Don't change anything." R.S. "Absolutely fabulous! The front desk staff was extremely helpful with directions to points of interest in the area. The restaurant -- the dinner menu in particular -- was simply superb. We have stayed at numerous hotels, but this has to be the best!" L.G. "On Day 1, I was pleasantly surprised by the complimentary breakfast. I am going to tell all my family and friends to visit your hotel when they travel to Madrid." K.K. "Hotel Bella is close to public transportation, the city center, the theaters, the museums -- an excellent location for the traveler who wants to do it all." E.M. Question 65: What is NOT mentioned about the hotel?

Explanation

The advertisement mentions that the hotel has friendly staff, clean rooms, and a convenient location. However, it does not mention anything about reasonable rates.

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41. Questions 69-72 refer to the following letter. 13870 Nares Road Bangkok Thailand 10500 June 30 Dear Ms. Baharn, I'd like to thank you for the time you spent with me discussing the marketing researcher position at Amarin, Ltd. After interviewing with you and touring the facility, I feel strongly that this company would be an ideal place for me to work. I now understand why Amarin, Ltd., is considered the premier publisher of travel and tourism books in the region. I am impressed by the fact that it as been listed as one of Thailand's ten most successful businesses since it was founded six years ago. The company's reputation for quality is also reflected in its outstanding record of employee retention. I wanted to emphasize the fact that I attended a three-week intensive seminar on MarkTrends, the foremost marketing research software package. I know the job description mentions the ability to use MarkTrends, and I wanted to let you know that I am very comfortable using this software. Again, thank you for your time and consideration. I hope to hear from you soon concerning your hiring decision. Yours truly, Anusak Arinchai Anusak Arinchai Question 71: What did the writer want to emphasize about his background?

Explanation

The writer wanted to emphasize his familiarity with a software program, specifically MarkTrends, which is mentioned in the job description as a required skill. This is evident from the statement in the letter where the writer mentions attending a three-week intensive seminar on MarkTrends and states that they are very comfortable using this software. By highlighting this, the writer is showcasing their relevant skills and qualifications for the marketing researcher position at Amarin, Ltd.

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42. Questions 86-90 refer to the following invoice and email reply. Invoice #0907282 Date: Sept. 15, 2009 From: Stanley Supplies 808 Merchant St. Worcester, NE To: Office Corral 912 Ocean Blvd. Costa Verdes, CA Item No. Unit cost Comments Total Cases, white 6 $100 10% discount $600 photocopier paper Color ink 50 $15 50 more on $750 cartridges back-order Black ink 75 $10 $750 cartridges Crates, computer chairs 5 $500 Back ordered $2,500 from Aug. Boxes, 100 $5 50 medium, $500 ballpoint pens 50 fine point Boxes, promotional brochures 10 $0 Referral $0 bonus Sub-total: 246 $620 $5,100 Shipping: $500 Total: $6,600 To: [email protected] From: [email protected] Subject: Invoice no. 0907282 Hi Marc, We received our Sept. order yesterday. Thank you for your usual prompt shipment. We appreciate the fast turn-around. Unfortunately, I noticed a couple of discrepancies between the freight and the invoice. First, the discount for the white photocopier paper does not seem to be factored into the total. We have been buying this paper from you at $100 a case, so shouldn't six cases with a 10-percent discount come to $540? Second, according to my records we had 10 crates of computer chairs on back order. Are more coming? If so, what's the soonest you expect they could arrive? Also, could you please give me an idea when more color ink cartridges will be available? Our inventory is low, and we are planning to have a special sale for Halloween. Could you please get back to me ASAP? I need to clarify these questions before I place our October order. If you prefer to call, it's best to reach me today on my direct line: 556-424-8737. Thanks again Marc, Ida Velasquiz Comptroller, Office Corral Question 87: What can be inferred about Stanley Supplies and Office Corral?

Explanation

Based on the email reply, it can be inferred that Stanley Supplies and Office Corral have a business relationship as they have a history of ordering and receiving shipments from Stanley Supplies. The email also indicates that the recipient, Ida Velasquiz, is familiar with the prompt shipment from Stanley Supplies and has a direct line of communication with Marc, suggesting that they have an established business connection. Therefore, the correct answer is that they do business frequently.

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43. Employees who wish to take the day after Thanksgiving as a personal day off _____ to get managerial approval.

Explanation

Employees who wish to take the day after Thanksgiving as a personal day off need to have managerial approval.

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44. Mr. Hawkins is a hard worker who usually performs quite _____ under pressure.

Explanation

The correct answer is "well" because it is the most appropriate adverb to describe Mr. Hawkins' performance under pressure. It indicates that he performs satisfactorily or competently in such situations.

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45. Because of _____ exceptional durability, IXC chips are in high demand for the new QC operating systems.

Explanation

The correct answer is "their". In this sentence, "their" is used to refer to the durability of the IXC chips. The sentence implies that the IXC chips possess exceptional durability, and because of this durability, they are in high demand for the new QC operating systems.

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46. Thank you for applying to Accu-Counting. We believe that our employees __________ us number one, and we hope that you might soon join our team and contribute to our continued success. If you have any questions prior to your interview, please don't hesitate to ask Mr. Miller.

Explanation

The correct answer is "make". In the sentence, "We believe that our employees make us number one," the verb "make" is used to show that the employees contribute to the company's success and help it become number one.

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47. Questions 81-85 refer to the following article and letter. Sustainability Magazine Volume 10, No. 6 June 2009 Manufacturers Going Green By Leo Durham An increasing number of manufacturing companies around the country are going green, which they hope will put more green into their cash registers. The Manufacturers Extension Partnership (MEP) works with a variety of state and regional industry associations and economic development groups to teach companies "lean" manufacturing techniques. This not-for-profit organization, administered by the Department of Commerce, demonstrates how to reduce waste, or "fat," in the manufacturing process. This includes things such as cutting energy use, incorporating more efficient production techniques, and finding cheaper methods of packaging and shipping goods. The result is better not only for the environment, but also for company profits. Last year, MEP helped more than 1,000 firms save about $1.4 billion and increase their sales by $10.5 billion. These actions led to the creation of nearly 57,000 new jobs. "It was tremendous for us," said Mark McCartney, general manager of the Clear Water bottled water company. "MEP showed us how to cut our energy production in half, which led to a 3-percent increase in sales, and a 100-percent increase in production capacity." McCartney has been quick to spread the wealth. Last year, a bottle of Clear Water retailed for $1.50. Now, MEP training has enabled the company to slash the price to $1.20. Your turn Dear editor: I enjoyed the article on MEP in the June issue of Sustainability Magazine. When manufacturers pass savings onto customers, everybody wins. Overall, the writer did a fine job. However, there is one mistake in the article I would like to point out. After our company finished training with MEP, sales jumped 30 percent, and our production capacity increased by 10 percent. I would encourage every manufacturer to consider partnering with MEP. There's always some fat that can be trimmed from the production process. William Lyons CEO, Clear Water Bottling Question 85: According to the article, how much money did MEP help firms save last year?

Explanation

The article states that MEP helped more than 1,000 firms save about $1.4 billion last year.

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48. ________ Mr. Crowder and Ms. Brighton, the manager suggests that we hire the one with the most experience.

Explanation

The correct answer is "Between". In this context, "between" is used to indicate a comparison or choice between two individuals, Mr. Crowder and Ms. Brighton. The manager suggests hiring the one with the most experience, implying that there is a comparison being made between the two candidates.

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49. As is our tradition at Office Junction, we will be having a Christmas raffle. This year the grand prize is a 2-night stay for two at the Buena Vista Hotel _______ Camano Island. The winner will receive a free double-occupancy stay in the penthouse suite, as well as a free dinner on the moonlit patio.

Explanation

The correct answer is "on". In this context, "on" is used to indicate a specific date or time when the 2-night stay will take place. The phrase "on Camano Island" suggests that the stay will occur at the Buena Vista Hotel located on Camano Island.

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50. Questions 81-85 refer to the following article and letter. Sustainability Magazine Volume 10, No. 6 June 2009 Manufacturers Going Green By Leo Durham An increasing number of manufacturing companies around the country are going green, which they hope will put more green into their cash registers. The Manufacturers Extension Partnership (MEP) works with a variety of state and regional industry associations and economic development groups to teach companies "lean" manufacturing techniques. This not-for-profit organization, administered by the Department of Commerce, demonstrates how to reduce waste, or "fat," in the manufacturing process. This includes things such as cutting energy use, incorporating more efficient production techniques, and finding cheaper methods of packaging and shipping goods. The result is better not only for the environment, but also for company profits. Last year, MEP helped more than 1,000 firms save about $1.4 billion and increase their sales by $10.5 billion. These actions led to the creation of nearly 57,000 new jobs. "It was tremendous for us," said Mark McCartney, general manager of the Clear Water bottled water company. "MEP showed us how to cut our energy production in half, which led to a 3-percent increase in sales, and a 100-percent increase in production capacity." McCartney has been quick to spread the wealth. Last year, a bottle of Clear Water retailed for $1.50. Now, MEP training has enabled the company to slash the price to $1.20. Your turn Dear editor: I enjoyed the article on MEP in the June issue of Sustainability Magazine. When manufacturers pass savings onto customers, everybody wins. Overall, the writer did a fine job. However, there is one mistake in the article I would like to point out. After our company finished training with MEP, sales jumped 30 percent, and our production capacity increased by 10 percent. I would encourage every manufacturer to consider partnering with MEP. There's always some fat that can be trimmed from the production process. William Lyons CEO, Clear Water Bottling Question 81: What is the main purpose of MEP?

Explanation

The main purpose of MEP is to teach manufacturers how to reduce waste in the manufacturing process. This includes cutting energy use, incorporating more efficient production techniques, and finding cheaper methods of packaging and shipping goods. By reducing waste, manufacturers can not only benefit the environment but also improve their company profits. This is demonstrated by the example of Clear Water bottled water company, which was able to cut their energy production in half and increase their sales and production capacity as a result of MEP training.

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51. Questions 73-75 refer to the following minutes of a meeting. Meeting of the Milton Public Library Trustees December 4 Present: Les Elder (chairperson), Nancy Johnson (treasurer), Jennifer Palmatier (secretary), Justin Mayrand (technical consultant), Megan Sprague (librarian) Absent: Mary Erwin (trustee), Max Johnson (trustee) Mr. Elder began the meeting at 6:00 p.m. Treasurer's Report/Budget Review The library has $4,300.00 remaining in this year's budget. This includes a donation of $2,300.00 made by robert Erwin, former trustee and president of the National Library Organization, and must be spent by December 31. Ms. Johnson suggested that the trustees spend the $2,300.00 as follows: $900.00 will be allocated for books; $400.00 for supplies; and $1,000.00 for building repairs. All members present agreed. Building Repairs and Improvements Mr. Elder expressed concern about the recent electricity bills, which were quite high. The issue will be discussed at the January 14 meeting after the year's budget has been reviewed. Miscellaneous Business Ms. Sprague noted that the library building should be kept locked when it is not officially open to the public, even if staff or cleaning crews are present inside the building. Mr. Elder ended the meeting at 7:00 p.m. The next meeting will be on Thursday, December 18, at 5:00 p.m. in the Milton Public Library. Question 75: According to the minutes, what remark did Ms. Sprague make?

Explanation

According to the minutes, Ms. Sprague noted that the library building should be kept locked when it is not officially open to the public, even if staff or cleaning crews are present inside the building.

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52. Questions 62-63 refer to the following card. Don't Let Your Subscription to Biz News Weekly Lapse! Fill out and return this card today to keep up with the latest news and trends in business! ____ 3-month renewal -- $26.00 ____ 6-month renewal -- $45.00 ____ 12-month renewal -- $75.00 (our best value -- approximately $1.44 an issue!) (Please print) Name __________________________________________ Address ________________________________________ Suite/Apt. _________________ City __________ State/Province __________ Zip/post code __________ Choose one: _____ Payment enclosed. _____ Bill me later. Would you like to receive FREE offers and promotions from our partner companies via e-mail? _____ Yes, my e-mail address is ______________. _____ No, thank you. Biz News Weekly is published once a week. Please allow 4-6 weeks for delivery of first issue. The savings are based on a 12-month cover price of $104.00. For subscription questions, please call 476-555-2378 or visit or web site at www.bnw.com/subscriptions. Question 62: What information must the subscriber provide to receive promotional offers?

Explanation

The subscriber must provide their e-mail address to receive promotional offers. This is indicated by the options provided on the card, where the subscriber can choose to either provide their e-mail address or decline the offers.

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53. Questions 73-75 refer to the following minutes of a meeting. Meeting of the Milton Public Library Trustees December 4 Present: Les Elder (chairperson), Nancy Johnson (treasurer), Jennifer Palmatier (secretary), Justin Mayrand (technical consultant), Megan Sprague (librarian) Absent: Mary Erwin (trustee), Max Johnson (trustee) Mr. Elder began the meeting at 6:00 p.m. Treasurer's Report/Budget Review The library has $4,300.00 remaining in this year's budget. This includes a donation of $2,300.00 made by robert Erwin, former trustee and president of the National Library Organization, and must be spent by December 31. Ms. Johnson suggested that the trustees spend the $2,300.00 as follows: $900.00 will be allocated for books; $400.00 for supplies; and $1,000.00 for building repairs. All members present agreed. Building Repairs and Improvements Mr. Elder expressed concern about the recent electricity bills, which were quite high. The issue will be discussed at the January 14 meeting after the year's budget has been reviewed. Miscellaneous Business Ms. Sprague noted that the library building should be kept locked when it is not officially open to the public, even if staff or cleaning crews are present inside the building. Mr. Elder ended the meeting at 7:00 p.m. The next meeting will be on Thursday, December 18, at 5:00 p.m. in the Milton Public Library. Question 74: Who contributed money to this institution?

Explanation

Robert Erwin contributed money to the institution. This is stated in the Treasurer's Report/Budget Review section of the minutes, where it mentions that the library has $4,300.00 remaining in this year's budget, including a donation of $2,300.00 made by Robert Erwin, former trustee and president of the National Library Organization.

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54. Questions 76-80 refer to the following page from a brochure. Classique Lighting floor lamps and ceiling light fixtures are an easy way to update any room. We offer lighting to fit every need and budget. HERE IS A LIST OF OUR BEST-SELLING MODELS Calypso Very affordable, available in a wide variety of colors and patterns, Calypso is our most economical and versatile ceiling light. Works equally well in offices, retail stores, and home environments. Nor recommended for rooms exposed to moisture. Trend Create a modern look that will enhance any office setting. This competitively priced metal light is excellent for conference rooms, office cubicles, or any business where bright lighting is important. Only available in black, gray, or off-white. Can be directly mounted to the ceiling by professionals or any skilled home owner. Mystic This floor lamp is suitable in both homes and offices. It creates a warm atmosphere with its soft light. Moderately priced and available in several colors. We recommend that you use energy-efficient lighting. In addition to being inexpensive, energy-efficient lighting has several advantages over standard lighting: * Uses 2/3 less energy * Generates 70 % less hear * Lasts up to ten times longer Question 80: What is true of Mystic lights?

Explanation

Mystic lights are floor lamps, as stated in the description. There is no information provided about their sizes or the need for professional installation. It is also mentioned that the Calypso ceiling light is not recommended for rooms exposed to moisture, but there is no mention of the same for Mystic lights. Therefore, the correct answer is that Mystic lights are floor lamps.

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55. Questions 91-95 refer to the following invitation and letter. You're invited Howard and Jennifer Jacobson request the honor of your presence on Aug. 10th to celebrate the joining of their son, Jeffrey Parker Jacobson, and his fiancee, Marilyn Strummers, in holy matrimony. The ceremony will take place at 11 a.m. in Riverside Park, 11220 River Dr. NW, followed by a luncheon reception at the adjacent Green Mansion, then a procession to the airport to see the couple off to their honeymoon in Bermuda. Gifts are appreciated but not necessary; the fellowship of family and friends at this special time is blessing enough. We hope and pray that you will be able to join us for this momentous occasion. Please RSVP by July 15th via letter or email to: Gloria Stroust Superior Catering 120 Union Ave. [email protected] July 11th, 2009 Dear Ms. Stroust, I am writing in regard to the invitation sent by Howard and Jennifer Jacobson. Please forgive my relatively late reply, as I was out of town and did not have a chance to read the invitation until last week. I am thrilled that my friend and former college roommate, Marilyn Strummers, is finally tying the knot. I am disappointed, however, that I will not be able to attend her milestone event. I had a vacation to China scheduled for several weeks prior to hearing Marilyn's exciting news, and subsequent efforts to rearrange my travel plans have proved unsuccessful. Ironically, my flight departs at exactly the same time as the ceremony. I'll miss Jeff and Marilyn at the airport by only a few hours! It is with great regret that I must decline this gracious invitation, though I will contact Marilyn and congratulate her personally before I leave. Also, I would like to leave a gift for the newlyweds. Would it be appropriate to send a present to you? Please let me know. Sincerely, Patty Pakola 4334 Stone Drive 555-762-0091 Question 94: What time does Patty Pakola's flight leave for China?

Explanation

Patty Pakola's flight to China leaves at 11 o'clock. This is mentioned in the letter where she states that her flight departs at exactly the same time as the ceremony, so she will miss Jeff and Marilyn at the airport by only a few hours.

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56. Carl Perry245 Pike St., #23Tacoma, WA 98555Dear Mr. Perry:Seasons Greetings! As a _______ customer, we wanted you to be among the first to know about our upcoming holiday sale. All copy paper, printing ink, and general office supplies will be reduced by 50% for the month of December.

Explanation

The correct answer is "valued". In the letter, the company addresses Mr. Perry as a "valued" customer, indicating that they highly appreciate his business. This word choice suggests that Mr. Perry is important to the company and they want to prioritize informing him about their holiday sale.

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57. Questions 76-80 refer to the following page from a brochure. Classique Lighting floor lamps and ceiling light fixtures are an easy way to update any room. We offer lighting to fit every need and budget. HERE IS A LIST OF OUR BEST-SELLING MODELS Calypso Very affordable, available in a wide variety of colors and patterns, Calypso is our most economical and versatile ceiling light. Works equally well in offices, retail stores, and home environments. Nor recommended for rooms exposed to moisture. Trend Create a modern look that will enhance any office setting. This competitively priced metal light is excellent for conference rooms, office cubicles, or any business where bright lighting is important. Only available in black, gray, or off-white. Can be directly mounted to the ceiling by professionals or any skilled home owner. Mystic This floor lamp is suitable in both homes and offices. It creates a warm atmosphere with its soft light. Moderately priced and available in several colors. We recommend that you use energy-efficient lighting. In addition to being inexpensive, energy-efficient lighting has several advantages over standard lighting: * Uses 2/3 less energy * Generates 70 % less hear * Lasts up to ten times longer Question 77: What is suggested about changing the lighting in a home or office?

Explanation

Changing the lighting in a home or office is suggested as an easy way to modernize a room. This is supported by the statement in the brochure that Classique Lighting floor lamps and ceiling light fixtures are an easy way to update any room. The brochure also mentions that their lighting options fit every need and budget, further emphasizing the ease of modernizing a room through lighting changes.

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58. Questions 76-80 refer to the following page from a brochure. Classique Lighting floor lamps and ceiling light fixtures are an easy way to update any room. We offer lighting to fit every need and budget. HERE IS A LIST OF OUR BEST-SELLING MODELS Calypso Very affordable, available in a wide variety of colors and patterns, Calypso is our most economical and versatile ceiling light. Works equally well in offices, retail stores, and home environments. Nor recommended for rooms exposed to moisture. Trend Create a modern look that will enhance any office setting. This competitively priced metal light is excellent for conference rooms, office cubicles, or any business where bright lighting is important. Only available in black, gray, or off-white. Can be directly mounted to the ceiling by professionals or any skilled home owner. Mystic This floor lamp is suitable in both homes and offices. It creates a warm atmosphere with its soft light. Moderately priced and available in several colors. We recommend that you use energy-efficient lighting. In addition to being inexpensive, energy-efficient lighting has several advantages over standard lighting: * Uses 2/3 less energy * Generates 70 % less hear * Lasts up to ten times longer Question 78: Why are the lighting models mentioned in the brochure?

Explanation

The correct answer is "They are the most popular models." This can be inferred from the statement "HERE IS A LIST OF OUR BEST-SELLING MODELS" at the beginning of the brochure page.

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59. Questions 55-57 refer to the following memo. Memorandum To: Supervisors From: Janelle Requia, Human Resources Director Re: Vacations As of January 1st we will institute a new vacation policy. All employees who have been working for the company two years or less will receive one week (five working days) of paid vacation per year. Employees who have been working here three to five years will receive two weeks (ten working days) of paid vacation per year. Employees who have been with the company five to ten years will receive three weeks (15 working days) of paid vacation per year. Employees who have been here more than 10 years will receive four weeks (20 working days) of paid vacation per year. Please note that this does not effect current policies for sick days and personal leave. All employees, regardless of experience, will still receive five days of paid sick leave per year, as well as two days of paid personal leave. Please post the new vacation policy in your departments as soon as possible. Also, employee handbooks are being revised to reflect the changes in vacation policy. These handbooks should be ready within the next two weeks. When they are, you are responsible to distribute them to employees, and to send us verification that each employee has received the handbook and understands the new vacation policy. Thank you for your cooperation in this matter. If you have any questions, please contact me at extension 254 or the assistant HR director, Gladys Haynes, at extension 256. Question 55: What is the main purpose of this memo?

Explanation

The main purpose of this memo is to inform managers of a policy change regarding vacation time. It outlines the new vacation policy based on the number of years an employee has been with the company. The memo also mentions that employee handbooks will be revised to reflect these changes and managers are responsible for distributing them to employees. The memo does not mention anything about sick-leave procedures or introducing the PR department, so those options can be ruled out.

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60. Questions 55-57 refer to the following memo. Memorandum To: Supervisors From: Janelle Requia, Human Resources Director Re: Vacations As of January 1st we will institute a new vacation policy. All employees who have been working for the company two years or less will receive one week (five working days) of paid vacation per year. Employees who have been working here three to five years will receive two weeks (ten working days) of paid vacation per year. Employees who have been with the company five to ten years will receive three weeks (15 working days) of paid vacation per year. Employees who have been here more than 10 years will receive four weeks (20 working days) of paid vacation per year. Please note that this does not effect current policies for sick days and personal leave. All employees, regardless of experience, will still receive five days of paid sick leave per year, as well as two days of paid personal leave. Please post the new vacation policy in your departments as soon as possible. Also, employee handbooks are being revised to reflect the changes in vacation policy. These handbooks should be ready within the next two weeks. When they are, you are responsible to distribute them to employees, and to send us verification that each employee has received the handbook and understands the new vacation policy. Thank you for your cooperation in this matter. If you have any questions, please contact me at extension 254 or the assistant HR director, Gladys Haynes, at extension 256. Question 56: When does the change take effect?

Explanation

The change in vacation policy takes effect at the start of the new year, as stated in the memo. The memo specifically mentions that "As of January 1st we will institute a new vacation policy." This indicates that the change will be implemented at the beginning of the new year.

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61. Questions 69-72 refer to the following letter. 13870 Nares Road Bangkok Thailand 10500 June 30 Dear Ms. Baharn, I'd like to thank you for the time you spent with me discussing the marketing researcher position at Amarin, Ltd. After interviewing with you and touring the facility, I feel strongly that this company would be an ideal place for me to work. I now understand why Amarin, Ltd., is considered the premier publisher of travel and tourism books in the region. I am impressed by the fact that it as been listed as one of Thailand's ten most successful businesses since it was founded six years ago. The company's reputation for quality is also reflected in its outstanding record of employee retention. I wanted to emphasize the fact that I attended a three-week intensive seminar on MarkTrends, the foremost marketing research software package. I know the job description mentions the ability to use MarkTrends, and I wanted to let you know that I am very comfortable using this software. Again, thank you for your time and consideration. I hope to hear from you soon concerning your hiring decision. Yours truly, Anusak Arinchai Anusak Arinchai Question 72: What does the letter indicate is a sign that Amarin, Ltd., is doing very well?

Explanation

The letter indicates that Amarin, Ltd. is doing very well because it has been listed as one of Thailand's ten most successful businesses since it was founded six years ago. This suggests that the company has achieved a high level of success and recognition in the business industry.

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62. Ms. Mertenson will be unavailable next week _____ you have made a previous appointment.

Explanation

The word "unless" is the correct answer because it indicates a condition that needs to be met in order for Ms. Mertenson to be available. The sentence implies that Ms. Mertenson will not be available next week unless the person has made a previous appointment.

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63. Channel 2's weather forecasts are more reliable than Channel 7's, because its meteorologists have better credentials and are more _____.

Explanation

Channel 2's weather forecasts are more reliable than Channel 7's because its meteorologists have better credentials and are more experienced. This indicates that the meteorologists at Channel 2 have a higher level of expertise and knowledge in their field, which likely translates to more accurate and trustworthy weather forecasts. Their experience suggests that they have been working in the field for a longer period of time, gaining valuable insights and skills that contribute to their reliability.

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64. When they are competing against brand-name chains, stores relying ________ on word-of-mouth referrals should consider purchasing a print advertisement.

Explanation

When stores are competing against brand-name chains, relying solely on word-of-mouth referrals may not be enough to attract customers. Therefore, purchasing a print advertisement can be a beneficial strategy to increase visibility and reach a wider audience.

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65. Money from ticket sales will be _______ to The Holiday Fund, a local organization that provides food and clothing to those who need it most this Christmas.

Explanation

The correct answer is "donated" because it implies that the money from ticket sales will be given or contributed to The Holiday Fund, a local organization that provides food and clothing to those in need during Christmas. This suggests that the money will be used to support the cause and help those who require assistance.

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66. _______ you encounter any customers who have the ad with them and demand to receive the 55% discount, please call a manager to the sales floor. These cases will be handled on an individual basis.

Explanation

The word "If" is the correct answer because it is used to introduce a conditional clause in the sentence. It suggests that in the event that customers have the ad with them and demand the 55% discount, the appropriate action is to call a manager to the sales floor. This indicates that the discount will only be given under specific circumstances, highlighting the conditional nature of the situation.

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67. Questions 76-80 refer to the following page from a brochure. Classique Lighting floor lamps and ceiling light fixtures are an easy way to update any room. We offer lighting to fit every need and budget. HERE IS A LIST OF OUR BEST-SELLING MODELS Calypso Very affordable, available in a wide variety of colors and patterns, Calypso is our most economical and versatile ceiling light. Works equally well in offices, retail stores, and home environments. Nor recommended for rooms exposed to moisture. Trend Create a modern look that will enhance any office setting. This competitively priced metal light is excellent for conference rooms, office cubicles, or any business where bright lighting is important. Only available in black, gray, or off-white. Can be directly mounted to the ceiling by professionals or any skilled home owner. Mystic This floor lamp is suitable in both homes and offices. It creates a warm atmosphere with its soft light. Moderately priced and available in several colors. We recommend that you use energy-efficient lighting. In addition to being inexpensive, energy-efficient lighting has several advantages over standard lighting: * Uses 2/3 less energy * Generates 70 % less hear * Lasts up to ten times longer Question 76: Which model is best if cost is a concern?

Explanation

The best model if cost is a concern is Calypso. This is because it is described as "very affordable" and is our most economical option. It is also versatile and available in a wide variety of colors and patterns.

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68. Wilson Electronics announced Tuesday that 500 workers will be _____ off next month due to the slumping economy.

Explanation

The correct answer is "laid". In the given sentence, the phrase "500 workers will be" indicates that a group of employees will be affected. The word "off" suggests that these workers will no longer be employed. The verb "laid off" specifically refers to terminating employees due to economic reasons, making it the most appropriate word choice in this context.

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69. Questions 69-72 refer to the following letter. 13870 Nares Road Bangkok Thailand 10500 June 30 Dear Ms. Baharn, I'd like to thank you for the time you spent with me discussing the marketing researcher position at Amarin, Ltd. After interviewing with you and touring the facility, I feel strongly that this company would be an ideal place for me to work. I now understand why Amarin, Ltd., is considered the premier publisher of travel and tourism books in the region. I am impressed by the fact that it as been listed as one of Thailand's ten most successful businesses since it was founded six years ago. The company's reputation for quality is also reflected in its outstanding record of employee retention. I wanted to emphasize the fact that I attended a three-week intensive seminar on MarkTrends, the foremost marketing research software package. I know the job description mentions the ability to use MarkTrends, and I wanted to let you know that I am very comfortable using this software. Again, thank you for your time and consideration. I hope to hear from you soon concerning your hiring decision. Yours truly, Anusak Arinchai Anusak Arinchai Question 69: What kind of business is Amarin, Ltd.?

Explanation

The letter mentions that Amarin, Ltd. is considered the premier publisher of travel and tourism books in the region. It has been listed as one of Thailand's ten most successful businesses since it was founded six years ago. This information indicates that Amarin, Ltd. is a publishing company, specializing in travel and tourism books.

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70. Questions 96-100 refer to the following schedule and notice. City Pool Summer swim schedule For more information about any of these programs, call the pool office at 506-807-7667. For the latest updates, including schedule changes and special events, call our 24-hour automated information line at 506-363-8123. NOTICE Due to a maintenance problem, City Pool will be closed on Monday and Tuesday next week. The Aqua Jog, Master's Workout, Hydrofit, and Water Exercise classes on those days have been cancelled, and instructors will notify participants when the classes will be rescheduled. We are sorry for the inconvenience, and thank you for your patience. Also, please note that there will be no public swims on the afternoons of July 14th through 18th, because the pool will be hosting the annual All-City Swimming and Diving Meet. Tickets for the meet are $5 for adults and $2.50 for children 12 and under, and can be purchased at the pool office or online at www.citypool.com/allcity. Thank you for using City Pool. For up-to-the-minute schedule information, call our info hotline at 506-363-8123. Question 96: What is the main purpose of the notice?

Explanation

The main purpose of the notice is to announce schedule changes. It informs the readers that the City Pool will be closed on Monday and Tuesday next week due to a maintenance problem. It also states that certain classes have been cancelled and will be rescheduled at a later date. Additionally, it mentions that there will be no public swims on certain afternoons due to the annual All-City Swimming and Diving Meet. The notice provides information about ticket prices and where to purchase them.

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71. _____ clients should be apprised of purchasing arrangements before they commit to a long-term contract.

Explanation

Prospective clients should be apprised of purchasing arrangements before they commit to a long-term contract. The word "prospective" means potential or likely to happen in the future. In this context, it implies that clients who are considering entering into a long-term contract should be informed about the purchasing arrangements beforehand. This ensures transparency and allows clients to make an informed decision before committing to the contract.

Submit
72. Since the restaurant had _____ out of lobster, it gave us a discount on prawns and chips.

Explanation

The word "run" fits logically in the sentence as it implies that the restaurant had run out of lobster. This means that they had no more lobster available. As a result, they gave a discount on prawns and chips as an alternative option.

Submit
73. Questions 58-61 refer to the following note. Dear Jean, I wanted to write you a note to thank you. I am sorry that you felt disappointed that your work responsibilities were not what you expected. I have enjoyed having your assistance with my projects. Although the tasks we handled were not as varied as you would have liked, just think about what you and I have accomplished since September. We organized the annual small business conference, updated the association's web site, and answered scores of inquiries, many in great detail, from business owners who needed advice on a range of topics: loans, benefits, licensing, etc. I feel the year has been very productive for both of us. You've been an congenial and conscientious assistant and all of us have the highest regard for your abilities. Please feel free to call upon me for a recommendation if you require one for future employment. Best of luck, Thomas Question 58: What can be inferred about Jean?

Explanation

Jean can be inferred to be unhappy in her job based on the note. The note mentions that Jean felt disappointed that her work responsibilities were not what she expected. This implies that she was not satisfied with her job and had certain expectations that were not met.

Submit
74. Questions 66-68 refer to the following book review. A History of Sports from Ancient Times to the Present By Rebecca Jean Porter Illustrated, 248 pp. Oakview Press, Westport, CT $32.95 Rebecca Jean Porter, the author of Olympic Dreams, has attained another perfect score in this engaging and readable history. A History of Sports from Ancient Times to the Present covers everything from sporting events in ancient Rome to the origins of teams sports in North America, and it includes a section on sports played on contemporary university campuses. I highly recommend the chapter with detailed instructions on how to play games that had previously been lost over time. Porter's comprehensive introduction and bibliography, as well as the time line of dates and events, make this a reference work that should be purchased by all public libraries. An online companion volume will be published next year. -- Andrew Huff Question 68: For what group is the book particularly recommended?

Explanation

The book is particularly recommended for community libraries because the review mentions that the comprehensive introduction, bibliography, and timeline make it a reference work that should be purchased by all public libraries. This indicates that the book is suitable for a wide range of readers and would be a valuable addition to a community library's collection.

Submit
75. Questions 69-72 refer to the following letter. 13870 Nares Road Bangkok Thailand 10500 June 30 Dear Ms. Baharn, I'd like to thank you for the time you spent with me discussing the marketing researcher position at Amarin, Ltd. After interviewing with you and touring the facility, I feel strongly that this company would be an ideal place for me to work. I now understand why Amarin, Ltd., is considered the premier publisher of travel and tourism books in the region. I am impressed by the fact that it as been listed as one of Thailand's ten most successful businesses since it was founded six years ago. The company's reputation for quality is also reflected in its outstanding record of employee retention. I wanted to emphasize the fact that I attended a three-week intensive seminar on MarkTrends, the foremost marketing research software package. I know the job description mentions the ability to use MarkTrends, and I wanted to let you know that I am very comfortable using this software. Again, thank you for your time and consideration. I hope to hear from you soon concerning your hiring decision. Yours truly, Anusak Arinchai Anusak Arinchai Question 70: What is stated in the letter about Amarin, Ltd.?

Explanation

The letter states that Amarin, Ltd. was founded six years ago.

Submit
76. Questions 91-95 refer to the following invitation and letter. You're invited Howard and Jennifer Jacobson request the honor of your presence on Aug. 10th to celebrate the joining of their son, Jeffrey Parker Jacobson, and his fiancee, Marilyn Strummers, in holy matrimony. The ceremony will take place at 11 a.m. in Riverside Park, 11220 River Dr. NW, followed by a luncheon reception at the adjacent Green Mansion, then a procession to the airport to see the couple off to their honeymoon in Bermuda. Gifts are appreciated but not necessary; the fellowship of family and friends at this special time is blessing enough. We hope and pray that you will be able to join us for this momentous occasion. Please RSVP by July 15th via letter or email to: Gloria Stroust Superior Catering 120 Union Ave. [email protected] July 11th, 2009 Dear Ms. Stroust, I am writing in regard to the invitation sent by Howard and Jennifer Jacobson. Please forgive my relatively late reply, as I was out of town and did not have a chance to read the invitation until last week. I am thrilled that my friend and former college roommate, Marilyn Strummers, is finally tying the knot. I am disappointed, however, that I will not be able to attend her milestone event. I had a vacation to China scheduled for several weeks prior to hearing Marilyn's exciting news, and subsequent efforts to rearrange my travel plans have proved unsuccessful. Ironically, my flight departs at exactly the same time as the ceremony. I'll miss Jeff and Marilyn at the airport by only a few hours! It is with great regret that I must decline this gracious invitation, though I will contact Marilyn and congratulate her personally before I leave. Also, I would like to leave a gift for the newlyweds. Would it be appropriate to send a present to you? Please let me know. Sincerely, Patty Pakola 4334 Stone Drive 555-762-0091 Question 93: Who is Howard Jacobson?

Explanation

The correct answer is "Father of the groom." This can be inferred from the invitation, which states that Howard and Jennifer Jacobson are requesting the honor of the recipient's presence to celebrate the joining of their son, Jeffrey Parker Jacobson, and his fiancee, Marilyn Strummers, in holy matrimony.

Submit
77. Questions 91-95 refer to the following invitation and letter. You're invited Howard and Jennifer Jacobson request the honor of your presence on Aug. 10th to celebrate the joining of their son, Jeffrey Parker Jacobson, and his fiancee, Marilyn Strummers, in holy matrimony. The ceremony will take place at 11 a.m. in Riverside Park, 11220 River Dr. NW, followed by a luncheon reception at the adjacent Green Mansion, then a procession to the airport to see the couple off to their honeymoon in Bermuda. Gifts are appreciated but not necessary; the fellowship of family and friends at this special time is blessing enough. We hope and pray that you will be able to join us for this momentous occasion. Please RSVP by July 15th via letter or email to: Gloria Stroust Superior Catering 120 Union Ave. [email protected] July 11th, 2009 Dear Ms. Stroust, I am writing in regard to the invitation sent by Howard and Jennifer Jacobson. Please forgive my relatively late reply, as I was out of town and did not have a chance to read the invitation until last week. I am thrilled that my friend and former college roommate, Marilyn Strummers, is finally tying the knot. I am disappointed, however, that I will not be able to attend her milestone event. I had a vacation to China scheduled for several weeks prior to hearing Marilyn's exciting news, and subsequent efforts to rearrange my travel plans have proved unsuccessful. Ironically, my flight departs at exactly the same time as the ceremony. I'll miss Jeff and Marilyn at the airport by only a few hours! It is with great regret that I must decline this gracious invitation, though I will contact Marilyn and congratulate her personally before I leave. Also, I would like to leave a gift for the newlyweds. Would it be appropriate to send a present to you? Please let me know. Sincerely, Patty Pakola 4334 Stone Drive 555-762-0091 Question 95: What can be inferred about Gloria Stroust?

Explanation

Based on the information given, it can be inferred that Gloria Stroust is involved in catering as her contact information is provided under Superior Catering. Since the invitation mentions a luncheon reception, it can be inferred that Gloria Stroust will serve food at the lunch and reception.

Submit
78. The Xerxes Corporation plans _____ next year with the opening of branch offices in Zurich, Amsterdam and Tokyo.

Explanation

The correct answer is "to expand". This is because the sentence is discussing the future plans of the Xerxes Corporation, indicating that they intend to take action in the next year. The phrase "to expand" indicates their intention or purpose of opening branch offices in Zurich, Amsterdam, and Tokyo, suggesting that their plan is to increase their presence and operations in these locations.

Submit
79. Questions 81-85 refer to the following article and letter. Sustainability Magazine Volume 10, No. 6 June 2009 Manufacturers Going Green By Leo Durham An increasing number of manufacturing companies around the country are going green, which they hope will put more green into their cash registers. The Manufacturers Extension Partnership (MEP) works with a variety of state and regional industry associations and economic development groups to teach companies "lean" manufacturing techniques. This not-for-profit organization, administered by the Department of Commerce, demonstrates how to reduce waste, or "fat," in the manufacturing process. This includes things such as cutting energy use, incorporating more efficient production techniques, and finding cheaper methods of packaging and shipping goods. The result is better not only for the environment, but also for company profits. Last year, MEP helped more than 1,000 firms save about $1.4 billion and increase their sales by $10.5 billion. These actions led to the creation of nearly 57,000 new jobs. "It was tremendous for us," said Mark McCartney, general manager of the Clear Water bottled water company. "MEP showed us how to cut our energy production in half, which led to a 3-percent increase in sales, and a 100-percent increase in production capacity." McCartney has been quick to spread the wealth. Last year, a bottle of Clear Water retailed for $1.50. Now, MEP training has enabled the company to slash the price to $1.20. Your turn Dear editor: I enjoyed the article on MEP in the June issue of Sustainability Magazine. When manufacturers pass savings onto customers, everybody wins. Overall, the writer did a fine job. However, there is one mistake in the article I would like to point out. After our company finished training with MEP, sales jumped 30 percent, and our production capacity increased by 10 percent. I would encourage every manufacturer to consider partnering with MEP. There's always some fat that can be trimmed from the production process. William Lyons CEO, Clear Water Bottling Question 82: In the article, the word "green" in paragraph 1, line 2, is closest in meaning to

Explanation

The word "green" in the article refers to the concept of sustainability and environmentally friendly practices. It is used metaphorically to represent money because the article discusses how going green can lead to increased profits for manufacturing companies. Therefore, the word "green" in this context is closest in meaning to "money".

Submit
80. E-mail To: [email protected] From: [email protected] Re: Missing Invoice Dear Stone Blair, I'm not certain that you are the person I need to address, but the help desk operator at Autotech forwarded me _______ e-mail address. It is now midmonth, and Microserve has still not received a March invoice from Autotech.

Explanation

The correct answer is "your". The sender of the email is addressing Stone Blair, who is presumably the person responsible for handling invoices at Autotech. The sender is expressing their uncertainty about whether Stone Blair is the correct person to contact, but they were provided with Stone Blair's email address by the help desk operator at Autotech. They then go on to explain that Microserve has not yet received a March invoice from Autotech.

Submit
81. Questions 58-61 refer to the following note. Dear Jean, I wanted to write you a note to thank you. I am sorry that you felt disappointed that your work responsibilities were not what you expected. I have enjoyed having your assistance with my projects. Although the tasks we handled were not as varied as you would have liked, just think about what you and I have accomplished since September. We organized the annual small business conference, updated the association's web site, and answered scores of inquiries, many in great detail, from business owners who needed advice on a range of topics: loans, benefits, licensing, etc. I feel the year has been very productive for both of us. You've been an congenial and conscientious assistant and all of us have the highest regard for your abilities. Please feel free to call upon me for a recommendation if you require one for future employment. Best of luck, Thomas Question 59: What is NOT cited as part of Jean's work?

Explanation

The note mentions that Jean has been involved in organizing conferences, maintaining a website, and corresponding with clients. However, it does not mention anything about Jean processing business loans.

Submit
82. Questions 66-68 refer to the following book review. A History of Sports from Ancient Times to the Present By Rebecca Jean Porter Illustrated, 248 pp. Oakview Press, Westport, CT $32.95 Rebecca Jean Porter, the author of Olympic Dreams, has attained another perfect score in this engaging and readable history. A History of Sports from Ancient Times to the Present covers everything from sporting events in ancient Rome to the origins of teams sports in North America, and it includes a section on sports played on contemporary university campuses. I highly recommend the chapter with detailed instructions on how to play games that had previously been lost over time. Porter's comprehensive introduction and bibliography, as well as the time line of dates and events, make this a reference work that should be purchased by all public libraries. An online companion volume will be published next year. -- Andrew Huff Question 67: What is NOT mentioned as being included in the book?

Explanation

The book review mentions that the book includes a comprehensive introduction and bibliography, as well as a timeline of dates and events. However, it does not mention anything about a schedule of local sporting events being included in the book. Therefore, the correct answer is "A schedule of local sporting events."

Submit
83. Questions 86-90 refer to the following invoice and email reply. Invoice #0907282 Date: Sept. 15, 2009 From: Stanley Supplies 808 Merchant St. Worcester, NE To: Office Corral 912 Ocean Blvd. Costa Verdes, CA Item No. Unit cost Comments Total Cases, white 6 $100 10% discount $600 photocopier paper Color ink 50 $15 50 more on $750 cartridges back-order Black ink 75 $10 $750 cartridges Crates, computer chairs 5 $500 Back ordered $2,500 from Aug. Boxes, 100 $5 50 medium, $500 ballpoint pens 50 fine point Boxes, promotional brochures 10 $0 Referral $0 bonus Sub-total: 246 $620 $5,100 Shipping: $500 Total: $6,600 To: [email protected] From: [email protected] Subject: Invoice no. 0907282 Hi Marc, We received our Sept. order yesterday. Thank you for your usual prompt shipment. We appreciate the fast turn-around. Unfortunately, I noticed a couple of discrepancies between the freight and the invoice. First, the discount for the white photocopier paper does not seem to be factored into the total. We have been buying this paper from you at $100 a case, so shouldn't six cases with a 10-percent discount come to $540? Second, according to my records we had 10 crates of computer chairs on back order. Are more coming? If so, what's the soonest you expect they could arrive? Also, could you please give me an idea when more color ink cartridges will be available? Our inventory is low, and we are planning to have a special sale for Halloween. Could you please get back to me ASAP? I need to clarify these questions before I place our October order. If you prefer to call, it's best to reach me today on my direct line: 556-424-8737. Thanks again Marc, Ida Velasquiz Comptroller, Office Corral Question 88: In the e-mail, the word "discrepancies" in paragraph 2, line 1, is closest in meaning to

Explanation

In the email, the word "discrepancies" refers to differences between the freight and the invoice. It suggests that there are inconsistencies or variations between the two documents, indicating that something is not matching up or aligning correctly. The word "differences" is the closest in meaning to "discrepancies" as it conveys the idea of contrasting or diverging elements between the two.

Submit
84. Vacation request forms must be submitted to Ms. Hykoles in Human Resources _____ 5 p.m. Thursday.

Explanation

The correct answer is "by". In this context, "by" indicates the deadline or the latest time at which the vacation request forms should be submitted. It implies that the forms should be submitted before 5 p.m. on Thursday.

Submit
85. Questions 96-100 refer to the following schedule and notice. City Pool Summer swim schedule For more information about any of these programs, call the pool office at 506-807-7667. For the latest updates, including schedule changes and special events, call our 24-hour automated information line at 506-363-8123. NOTICE Due to a maintenance problem, City Pool will be closed on Monday and Tuesday next week. The Aqua Jog, Master's Workout, Hydrofit, and Water Exercise classes on those days have been cancelled, and instructors will notify participants when the classes will be rescheduled. We are sorry for the inconvenience, and thank you for your patience. Also, please note that there will be no public swims on the afternoons of July 14th through 18th, because the pool will be hosting the annual All-City Swimming and Diving Meet. Tickets for the meet are $5 for adults and $2.50 for children 12 and under, and can be purchased at the pool office or online at www.citypool.com/allcity. Thank you for using City Pool. For up-to-the-minute schedule information, call our info hotline at 506-363-8123. Question 97: How many Water Exercise classes will be affected by the pool closure?

Explanation

Two Water Exercise classes will be affected by the pool closure. The notice states that the Aqua Jog, Master's Workout, Hydrofit, and Water Exercise classes on Monday and Tuesday next week have been cancelled. Since Water Exercise is mentioned specifically, it can be inferred that there are two Water Exercise classes scheduled on those days that will be affected by the closure.

Submit
86. Though not a sworn vegetarian, Health.com Chairman Harold Hopper _____ eats meat.

Explanation

The correct answer is "seldom". The sentence states that Harold Hopper is not a sworn vegetarian, implying that he does eat meat, but the word "seldom" indicates that he does so infrequently or rarely.

Submit
87. The CEO of VitaTech announced that the company's fourth quarter earnings forecast will be _________ to the press today.

Explanation

The word "released" is the correct answer because it implies that the CEO will make the company's fourth quarter earnings forecast available or accessible to the press. This suggests that the information will be shared or distributed to the media for public consumption. The other options, "published," "exchanged," and "demoted," do not accurately convey the act of making the forecast known to the press.

Submit
88. It is particularly important that we sort out this error before May first. We are a small company that submits tax forms twice a year, and we must include this information as part of our _________. As the accountant of Microserve, it is my duty to submit all invoices related to spending to our head office by May 3rd at the latest.

Explanation

The correct answer is "expenses" because the sentence mentions that the accountant needs to submit all invoices related to spending. "Expenses" refers to the money spent by the company, which is a crucial part of the tax forms that need to be submitted.

Submit
89. Questions 62-63 refer to the following card. Don't Let Your Subscription to Biz News Weekly Lapse! Fill out and return this card today to keep up with the latest news and trends in business! ____ 3-month renewal -- $26.00 ____ 6-month renewal -- $45.00 ____ 12-month renewal -- $75.00 (our best value -- approximately $1.44 an issue!) (Please print) Name __________________________________________ Address ________________________________________ Suite/Apt. _________________ City __________ State/Province __________ Zip/post code __________ Choose one: _____ Payment enclosed. _____ Bill me later. Would you like to receive FREE offers and promotions from our partner companies via e-mail? _____ Yes, my e-mail address is ______________. _____ No, thank you. Biz News Weekly is published once a week. Please allow 4-6 weeks for delivery of first issue. The savings are based on a 12-month cover price of $104.00. For subscription questions, please call 476-555-2378 or visit or web site at www.bnw.com/subscriptions. Question 63: What information is included on this card?

Explanation

The information included on this card is the amount of time before delivery begins. This is stated in the sentence "Please allow 4-6 weeks for delivery of first issue."

Submit
90. Questions 86-90 refer to the following invoice and email reply. Invoice #0907282 Date: Sept. 15, 2009 From: Stanley Supplies 808 Merchant St. Worcester, NE To: Office Corral 912 Ocean Blvd. Costa Verdes, CA Item No. Unit cost Comments Total Cases, white 6 $100 10% discount $600 photocopier paper Color ink 50 $15 50 more on $750 cartridges back-order Black ink 75 $10 $750 cartridges Crates, computer chairs 5 $500 Back ordered $2,500 from Aug. Boxes, 100 $5 50 medium, $500 ballpoint pens 50 fine point Boxes, promotional brochures 10 $0 Referral $0 bonus Sub-total: 246 $620 $5,100 Shipping: $500 Total: $6,600 To: [email protected] From: [email protected] Subject: Invoice no. 0907282 Hi Marc, We received our Sept. order yesterday. Thank you for your usual prompt shipment. We appreciate the fast turn-around. Unfortunately, I noticed a couple of discrepancies between the freight and the invoice. First, the discount for the white photocopier paper does not seem to be factored into the total. We have been buying this paper from you at $100 a case, so shouldn't six cases with a 10-percent discount come to $540? Second, according to my records we had 10 crates of computer chairs on back order. Are more coming? If so, what's the soonest you expect they could arrive? Also, could you please give me an idea when more color ink cartridges will be available? Our inventory is low, and we are planning to have a special sale for Halloween. Could you please get back to me ASAP? I need to clarify these questions before I place our October order. If you prefer to call, it's best to reach me today on my direct line: 556-424-8737. Thanks again Marc, Ida Velasquiz Comptroller, Office Corral Question 89: How many additional crates of computer chairs is Ms. Velasquiz expecting?

Explanation

Ms. Velasquiz is expecting 5 additional crates of computer chairs. She mentions in the email that according to her records, they had 10 crates of computer chairs on back order. She asks if more chairs are coming and when they can be expected to arrive.

Submit
91. "Customers come first" has always been one of the key business _____ at M & M Mortgages.

Explanation

The correct answer is "principles". In this context, "principles" refers to the fundamental beliefs or values that guide the business practices of M & M Mortgages. This suggests that the company prioritizes the needs and satisfaction of their customers above all else.

Submit
92. Mrs. Hammersmith asked Ms. Cotton to fax her _____ layout for the new advertisement as soon as possible, because deadline was approaching.

Explanation

The correct answer is "her" because Mrs. Hammersmith asked Ms. Cotton to fax "her" layout for the new advertisement. This indicates that Mrs. Hammersmith is referring to her own layout and wants Ms. Cotton to send it to her.

Submit
93. Mr. Reynolds _____ his secretary, Miss Stamolis, to pick up his dry cleaning by promising to give her Friday afternoon off.

Explanation

In this sentence, the word "got" is the correct answer. The sentence implies that Mr. Reynolds obtained his secretary's agreement or permission to pick up his dry cleaning by promising to give her Friday afternoon off. The word "got" is commonly used to indicate obtaining or receiving something, in this case, the secretary's agreement.

Submit
94. After speeding to the airport and sprinting across the terminal, the PelCro Corp. executives arrived just _____ time to catch their flight.

Explanation

The correct answer is "in". In this context, "in" is used to indicate that the executives arrived just at the right moment or exactly at the time needed to catch their flight.

Submit
95. If the intended _____ is not at home, leave notification that the package may be picked up at the post office during regular business hours.

Explanation

The correct answer is "recipient." In this sentence, the word "recipient" refers to the person who is supposed to receive the package. If the intended recipient is not at home, a notification is left for them to pick up the package at the post office. The other options, such as "receiver," "receptionist," and "reciprocal," do not accurately convey the meaning of the sentence in this context.

Submit
96. Questions 81-85 refer to the following article and letter. Sustainability Magazine Volume 10, No. 6 June 2009 Manufacturers Going Green By Leo Durham An increasing number of manufacturing companies around the country are going green, which they hope will put more green into their cash registers. The Manufacturers Extension Partnership (MEP) works with a variety of state and regional industry associations and economic development groups to teach companies "lean" manufacturing techniques. This not-for-profit organization, administered by the Department of Commerce, demonstrates how to reduce waste, or "fat," in the manufacturing process. This includes things such as cutting energy use, incorporating more efficient production techniques, and finding cheaper methods of packaging and shipping goods. The result is better not only for the environment, but also for company profits. Last year, MEP helped more than 1,000 firms save about $1.4 billion and increase their sales by $10.5 billion. These actions led to the creation of nearly 57,000 new jobs. "It was tremendous for us," said Mark McCartney, general manager of the Clear Water bottled water company. "MEP showed us how to cut our energy production in half, which led to a 3-percent increase in sales, and a 100-percent increase in production capacity." McCartney has been quick to spread the wealth. Last year, a bottle of Clear Water retailed for $1.50. Now, MEP training has enabled the company to slash the price to $1.20. Your turn Dear editor: I enjoyed the article on MEP in the June issue of Sustainability Magazine. When manufacturers pass savings onto customers, everybody wins. Overall, the writer did a fine job. However, there is one mistake in the article I would like to point out. After our company finished training with MEP, sales jumped 30 percent, and our production capacity increased by 10 percent. I would encourage every manufacturer to consider partnering with MEP. There's always some fat that can be trimmed from the production process. William Lyons CEO, Clear Water Bottling Question 84: What is NOT true?

Explanation

Clear Water's sales did not rise by 3 percent. The letter from the CEO states that after training with MEP, sales jumped 30 percent. Therefore, the statement that Clear Water's sales rose by 3 percent is not true.

Submit
97. Questions 86-90 refer to the following invoice and email reply. Invoice #0907282 Date: Sept. 15, 2009 From: Stanley Supplies 808 Merchant St. Worcester, NE To: Office Corral 912 Ocean Blvd. Costa Verdes, CA Item No. Unit cost Comments Total Cases, white 6 $100 10% discount $600 photocopier paper Color ink 50 $15 50 more on $750 cartridges back-order Black ink 75 $10 $750 cartridges Crates, computer chairs 5 $500 Back ordered $2,500 from Aug. Boxes, 100 $5 50 medium, $500 ballpoint pens 50 fine point Boxes, promotional brochures 10 $0 Referral $0 bonus Sub-total: 246 $620 $5,100 Shipping: $500 Total: $6,600 To: [email protected] From: [email protected] Subject: Invoice no. 0907282 Hi Marc, We received our Sept. order yesterday. Thank you for your usual prompt shipment. We appreciate the fast turn-around. Unfortunately, I noticed a couple of discrepancies between the freight and the invoice. First, the discount for the white photocopier paper does not seem to be factored into the total. We have been buying this paper from you at $100 a case, so shouldn't six cases with a 10-percent discount come to $540? Second, according to my records we had 10 crates of computer chairs on back order. Are more coming? If so, what's the soonest you expect they could arrive? Also, could you please give me an idea when more color ink cartridges will be available? Our inventory is low, and we are planning to have a special sale for Halloween. Could you please get back to me ASAP? I need to clarify these questions before I place our October order. If you prefer to call, it's best to reach me today on my direct line: 556-424-8737. Thanks again Marc, Ida Velasquiz Comptroller, Office Corral Question 90: According to the invoice, why did Office Corral receive free promotional brochures?

Explanation

The invoice does not mention any reason for Office Corral receiving free promotional brochures.

Submit
98. Questions 96-100 refer to the following schedule and notice. City Pool Summer swim schedule For more information about any of these programs, call the pool office at 506-807-7667. For the latest updates, including schedule changes and special events, call our 24-hour automated information line at 506-363-8123. NOTICE Due to a maintenance problem, City Pool will be closed on Monday and Tuesday next week. The Aqua Jog, Master's Workout, Hydrofit, and Water Exercise classes on those days have been cancelled, and instructors will notify participants when the classes will be rescheduled. We are sorry for the inconvenience, and thank you for your patience. Also, please note that there will be no public swims on the afternoons of July 14th through 18th, because the pool will be hosting the annual All-City Swimming and Diving Meet. Tickets for the meet are $5 for adults and $2.50 for children 12 and under, and can be purchased at the pool office or online at www.citypool.com/allcity. Thank you for using City Pool. For up-to-the-minute schedule information, call our info hotline at 506-363-8123. Question 98: What is NOT true?

Explanation

The statement "Family swims are scheduled in the summer on Sundays and Thursdays" is not true because there is no information provided in the schedule or notice about family swims being scheduled on Sundays and Thursdays.

Submit
99. Questions 86-90 refer to the following invoice and email reply. Invoice #0907282 Date: Sept. 15, 2009 From: Stanley Supplies 808 Merchant St. Worcester, NE To: Office Corral 912 Ocean Blvd. Costa Verdes, CA Item No. Unit cost Comments Total Cases, white 6 $100 10% discount $600 photocopier paper Color ink 50 $15 50 more on $750 cartridges back-order Black ink 75 $10 $750 cartridges Crates, computer chairs 5 $500 Back ordered $2,500 from Aug. Boxes, 100 $5 50 medium, $500 ballpoint pens 50 fine point Boxes, promotional brochures 10 $0 Referral $0 bonus Sub-total: 246 $620 $5,100 Shipping: $500 Total: $6,600 To: [email protected] From: [email protected] Subject: Invoice no. 0907282 Hi Marc, We received our Sept. order yesterday. Thank you for your usual prompt shipment. We appreciate the fast turn-around. Unfortunately, I noticed a couple of discrepancies between the freight and the invoice. First, the discount for the white photocopier paper does not seem to be factored into the total. We have been buying this paper from you at $100 a case, so shouldn't six cases with a 10-percent discount come to $540? Second, according to my records we had 10 crates of computer chairs on back order. Are more coming? If so, what's the soonest you expect they could arrive? Also, could you please give me an idea when more color ink cartridges will be available? Our inventory is low, and we are planning to have a special sale for Halloween. Could you please get back to me ASAP? I need to clarify these questions before I place our October order. If you prefer to call, it's best to reach me today on my direct line: 556-424-8737. Thanks again Marc, Ida Velasquiz Comptroller, Office Corral Question 86: What is the main function of the invoice?

Explanation

The main function of the invoice is to request payment for the products or services provided. The invoice serves as a formal document that outlines the details of the purchase and the amount owed by the customer. In this case, the email from Ida Velasquiz highlights discrepancies in the invoice and requests clarification before placing the next order, indicating that the primary purpose of the invoice is to request payment.

Submit
100. Questions 96-100 refer to the following schedule and notice. City Pool Summer swim schedule For more information about any of these programs, call the pool office at 506-807-7667. For the latest updates, including schedule changes and special events, call our 24-hour automated information line at 506-363-8123. NOTICE Due to a maintenance problem, City Pool will be closed on Monday and Tuesday next week. The Aqua Jog, Master's Workout, Hydrofit, and Water Exercise classes on those days have been cancelled, and instructors will notify participants when the classes will be rescheduled. We are sorry for the inconvenience, and thank you for your patience. Also, please note that there will be no public swims on the afternoons of July 14th through 18th, because the pool will be hosting the annual All-City Swimming and Diving Meet. Tickets for the meet are $5 for adults and $2.50 for children 12 and under, and can be purchased at the pool office or online at www.citypool.com/allcity. Thank you for using City Pool. For up-to-the-minute schedule information, call our info hotline at 506-363-8123. Question 100: According to the schedule, how would someone find out more about the Masters Workout?

Explanation

The schedule states that for more information about any of the programs, including the Masters Workout, one should call the pool office. Therefore, the correct answer is "By calling the pool office."

Submit
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    Catherine Halcomb
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Mrs. Summers complained that the CEO's power-point presentation on...
During the meeting, Zeke Grabowski made _____ loud and clear about his...
Research director Tom Montgomery said he can't predict when the...
Two delays, a thunderstorm and a missed connection combined to make...
_____ heavy rain, this afternoon's baseball game has been...
We cannot overemphasize the _____ of delivering the shipment by no...
There were ominous black clouds in the sky, _____ they took umbrellas...
The waiter did not deliver our _______ drinks until long after the...
Letter...
Questions 53-54 refer to the following advertisement....
The post office is located _____ the end of the block, next to...
The Daily Times reports that the bubble has burst on the _____ housing...
To be valid under state law, the contract requires the _____ of the...
Rucker Limited's second-quarter earnings were significantly...
Each employee has an important _____ to play in ensuring the success...
Some workers still need _______ of the rules pertaining to common...
MemoVALUE EMPORIUMMEMORANDUMTO: Sales StaffFROM: Management A.W.DATE:...
Would you please phone Dana Miller, our office manager, at 555-3385 at...
Questions 55-57 refer to the following memo....
Questions 58-61 refer to the following note....
Questions 73-75 refer to the following minutes of a meeting....
Questions 96-100 refer to the following schedule and notice....
Mr. Hernandez _____ to Switzerland on a business trip, but messages...
After several days of negotiations, Turner Associates finally made a...
In Mr. Carter's absence, inquiries should be directed to his...
Mr. Zenter explained that he _____ couldn't justify the capital...
Ms. Griffiths was eliminated as a candidate when she answered yes to...
Questions 53-54 refer to the following advertisement. ...
Questions 64-65 refer to the following advertisement....
Questions 66-68 refer to the following book review....
Questions 81-85 refer to the following article and letter....
Questions 91-95 refer to the following invitation and letter....
Questions 91-95 refer to the following invitation and letter....
If customers ask about this sale, please _______ and explain the...
Questions 76-80 refer to the following page from a brochure....
History demonstrates that the most efficient way to grow money is...
Ms. Balfour is a talented singer and songwriter, but playing piano is...
We ________ receive an electronic invoice on the first of the month,...
Questions 58-61 refer to the following note....
Questions 64-65 refer to the following advertisement....
Questions 69-72 refer to the following letter....
Questions 86-90 refer to the following invoice and email reply....
Employees who wish to take the day after Thanksgiving as a personal...
Mr. Hawkins is a hard worker who usually performs quite _____ under...
Because of _____ exceptional durability, IXC chips are in high demand...
Thank you for applying to Accu-Counting. We believe that our employees...
Questions 81-85 refer to the following article and letter....
________ Mr. Crowder and Ms. Brighton, the manager suggests that we...
As is our tradition at Office Junction, we will be having a Christmas...
Questions 81-85 refer to the following article and letter....
Questions 73-75 refer to the following minutes of a meeting....
Questions 62-63 refer to the following card....
Questions 73-75 refer to the following minutes of a meeting....
Questions 76-80 refer to the following page from a brochure....
Questions 91-95 refer to the following invitation and letter....
Carl Perry245 Pike St., #23Tacoma, WA 98555Dear Mr. Perry:Seasons...
Questions 76-80 refer to the following page from a brochure....
Questions 76-80 refer to the following page from a brochure....
Questions 55-57 refer to the following memo....
Questions 55-57 refer to the following memo....
Questions 69-72 refer to the following letter....
Ms. Mertenson will be unavailable next week _____ you have made a...
Channel 2's weather forecasts are more reliable than Channel...
When they are competing against brand-name chains, stores relying...
Money from ticket sales will be _______ to The Holiday Fund, a local...
_______ you encounter any customers who have the ad with them and...
Questions 76-80 refer to the following page from a brochure....
Wilson Electronics announced Tuesday that 500 workers will be _____...
Questions 69-72 refer to the following letter....
Questions 96-100 refer to the following schedule and notice....
_____ clients should be apprised of purchasing arrangements before...
Since the restaurant had _____ out of lobster, it gave us a discount...
Questions 58-61 refer to the following note....
Questions 66-68 refer to the following book review....
Questions 69-72 refer to the following letter....
Questions 91-95 refer to the following invitation and letter....
Questions 91-95 refer to the following invitation and letter....
The Xerxes Corporation plans _____ next year with the opening of...
Questions 81-85 refer to the following article and letter....
E-mail ...
Questions 58-61 refer to the following note....
Questions 66-68 refer to the following book review....
Questions 86-90 refer to the following invoice and email reply....
Vacation request forms must be submitted to Ms. Hykoles in Human...
Questions 96-100 refer to the following schedule and notice....
Though not a sworn vegetarian, Health.com Chairman Harold Hopper _____...
The CEO of VitaTech announced that the company's fourth quarter...
It is particularly important that we sort out this error before May...
Questions 62-63 refer to the following card....
Questions 86-90 refer to the following invoice and email reply....
"Customers come first" has always been one of the key...
Mrs. Hammersmith asked Ms. Cotton to fax her _____ layout for the new...
Mr. Reynolds _____ his secretary, Miss Stamolis, to pick up his dry...
After speeding to the airport and sprinting across the terminal, the...
If the intended _____ is not at home, leave notification that the...
Questions 81-85 refer to the following article and letter....
Questions 86-90 refer to the following invoice and email reply....
Questions 96-100 refer to the following schedule and notice....
Questions 86-90 refer to the following invoice and email reply....
Questions 96-100 refer to the following schedule and notice....
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