1.
A leader inspires
Correct Answer
A. Trust
Explanation
A leader inspires trust because trust is a fundamental aspect of effective leadership. Trust is the belief that a leader is reliable, competent, and has the best interests of their followers in mind. When a leader inspires trust, it creates a positive and supportive environment where followers feel safe to take risks, share their ideas, and work towards common goals. Trust also fosters open communication, collaboration, and loyalty among team members, which ultimately leads to increased productivity and success.
2.
Which quadrant of the Johari window is related to information about the person - behaviour, attitude, feelings, emotion, knowledge, experience, skills, views, etc - known by the person ('the self') and known by the group ('others')
Correct Answer
B. Open/free area
Explanation
The open/free area of the Johari window is related to information about the person that is known by both the individual and the group. This quadrant represents the aspects of the person's behavior, attitude, feelings, emotions, knowledge, experience, skills, and views that are openly shared and understood by both the self and others. In this area, there is transparency and mutual awareness between the individual and the group, creating a space for open communication and collaboration.
3.
Which of the following is the correct sequence in Tuchman’s stages of team development?
Correct Answer
C. Forming – storming-- norming---performing
Explanation
Tuchman's stages of team development are commonly referred to as forming, storming, norming, and performing. This sequence represents the typical progression that a team goes through as they form, establish norms, work through conflicts, and eventually reach a high level of performance. The correct answer, "Forming – storming-- norming---performing," accurately reflects this sequence.
4.
Which style of leadership works best when a team is going through the performing stage ?
Correct Answer
C. Delegating
Explanation
Delegating style of leadership works best when a team is going through the performing stage. At this stage, the team members are experienced and competent, and they require minimal supervision. Delegating allows the leader to trust the team members to take ownership of their tasks and make decisions independently. This style fosters autonomy, encourages creativity, and empowers team members to showcase their skills and expertise. It also promotes a sense of responsibility and accountability among the team, leading to increased productivity and efficiency.
5.
Which of the following needs motivate individuals to meet needs that make them feel secure financially, physically and emotionally ?
Correct Answer
D. Safety needs
Explanation
Safety needs motivate individuals to meet needs that make them feel secure financially, physically, and emotionally. These needs include the need for personal security, employment security, financial security, health security, and a safe and stable environment. When individuals feel safe and secure in these areas, they are more likely to focus on higher-level needs such as self-actualization and esteem.
6.
Which of the following can be coached ?
Correct Answer
D. All of the above
Explanation
Coaching can be applied to all of the options listed: knowledge, skills, and attitude. Coaching involves providing guidance, support, and feedback to help individuals improve and develop in various areas. Knowledge can be enhanced through coaching by providing information, resources, and training. Skills can be developed through coaching by providing practice, feedback, and guidance on specific tasks or activities. Attitude can be influenced through coaching by addressing beliefs, values, and behaviors, and helping individuals develop a positive and growth-oriented mindset. Therefore, all of the options can be coached.
7.
Which of the following is not a Whale Done Coaching principle?
Correct Answer
D. Catch them doing the wrong things
Explanation
The correct answer is "Catch them doing the wrong things." This is not a Whale Done Coaching principle because Whale Done Coaching focuses on positive reinforcement and catching people doing the right things. The other three options, build trust, accentuate the positive, and redirect energy, are all principles of Whale Done Coaching that emphasize positive behavior and actions.
8.
Which of the following must be avoided on a conference call?
Correct Answer
C. Have side conversations
Explanation
Having side conversations must be avoided on a conference call because it can be distracting and disrespectful to the other participants. Side conversations can disrupt the flow of the call and make it difficult for everyone to follow the discussion. It is important to give full attention to the call and actively participate in the conversation.
9.
Which of the following is a common leadership mistake?
Correct Answer
D. Failing to Define Goals
Explanation
Failing to define goals is a common leadership mistake because without clear goals, it becomes difficult for the team to know what they are working towards and how to measure their success. It can lead to confusion, lack of direction, and wasted effort. Effective leaders understand the importance of setting clear and achievable goals to guide their team and align their efforts towards a common objective.
10.
The acronym GROW model of giving feedback stands for?
Correct Answer
A. Goals---Reality---Options---Will
Explanation
The correct answer is "Goals---Reality---Options---Will." The GROW model is a coaching and feedback framework that helps individuals set and achieve their goals. It begins with establishing clear goals, followed by assessing the current reality or situation. Then, it explores the available options or alternatives to achieve the goals, and finally, it focuses on the individual's will or commitment to taking action and achieving the goals.