Finding the Truth: Effective Techniquies for Interview and Communication

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| By Leon Towsen

Leon Towsen

Community Contributor

Quizzes Created: 1 | Total Attempts: 82

Questions: 11 | Attempts: 82 | Updated: Oct 17, 2023

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Finding The Truth: Effective Techniquies For Interview And Communication - Quiz

Finding the Truth: Phase 1: Communication

Questions and Answers

1.

Positive signals that the Interviewee is listening to the Interviewer include which of the following?
- A.
  
  The Interviewee tilts his head to the one side
- B.
  
  The Interviewee holds his head straight down without looking at the Interviewer
- C.
  
  The Interviewee rests his chin on his chest
- D.
  
  All of the above are positive signals
Correct Answer
A. The Interviewee tilts his head to the one side

Explanation
Tilting the head to one side is considered a positive signal that the interviewee is actively listening to the interviewer. This body language gesture indicates attentiveness and interest in the conversation. It shows that the interviewee is engaged and focused on what the interviewer is saying, which can be seen as a positive quality during an interview.

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2.

Signs of stress that would show in an Interviewee's face include which of the following?
- A.
  
  Paleness
- B.
  
  Red, blotchy spots on the face and neck
- C.
  
  Lack of expression
- D.
  
  All of the above
Correct Answer
D. All of the above

Explanation
The signs of stress that would show in an interviewee's face include paleness, red blotchy spots on the face and neck, and lack of expression. When a person is stressed, their blood vessels constrict, causing a pale complexion. Stress can also lead to increased blood flow, resulting in red, blotchy spots on the face and neck. Additionally, stress can cause a lack of expression, as the individual may be tense or anxious. Therefore, all of the given options are correct signs of stress that can be observed in an interviewee's face.

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3.

Signs of stress shown by the eyes in some Interviewees include which of the following?
- A.
  
  Frequent blinking
- B.
  
  A drop in level of eye contact
- C.
  
  An attemp to "stare down" the Interviewer
- D.
  
  All of the above
Correct Answer
D. All of the above

Explanation
The signs of stress shown by the eyes in some interviewees include frequent blinking, a drop in the level of eye contact, and an attempt to "stare down" the interviewer. These behaviors can indicate nervousness, discomfort, or an attempt to assert dominance.

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4.

Which of the following are manipulators an Interviewer might see displayed by a nervous Interviewee?
- A.
  
  Playing with jewellery
- B.
  
  Tapping or drumming fingers
- C.
  
  Fixing or twirling hair
- D.
  
  All of the above
Correct Answer
D. All of the above

Explanation
The correct answer is "All of the above." These actions, such as playing with jewellery, tapping or drumming fingers, and fixing or twirling hair, are common manipulators that nervous interviewees might display. These actions often occur unconsciously as a way to release nervous energy or to provide a sense of comfort in a stressful situation like an interview.

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5.

Which of the following can be interpreted as a sign of anger?
- A.
  
  Leaning away from the Interviewer
- B.
  
  Covering the eyes
- C.
  
  Raised voice and red face
- D.
  
  Lack of expression on an Interviewees face
Correct Answer
C. Raised voice and red face

Explanation
We often recognise anger when it is manifested in some of its more exxpressive ways. A red face, raised voice and the pointing of vingers may all b e readily recognisable as indicators of anger.

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6.

Boby Language is an element of verbal communication
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
Body Language is a form of Nonverbal Language

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7.

What percentage of our communication is transmitted by the words we use?
- A.
  
  30 Percent
- B.
  
  50 Percent
- C.
  
  70 Percent
- D.
  
  Less than 20 Percent
Correct Answer
D. Less than 20 Percent

Explanation
Communication experts state that we communicate largely with body language and tone, and that the words we use make up the smallest part of our communication.

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8.

The key to analysing tone, body language and words, is the establishment of a baseline for the Interviewees communication or normalising the Interviewees communication.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
The explanation for the given correct answer is that in order to accurately analyze someone's tone, body language, and words, it is important to establish a baseline for their communication. This means understanding how they normally communicate and behave in order to identify any deviations or changes that may indicate their true feelings or intentions. By normalizing the interviewee's communication, it becomes easier to interpret their nonverbal cues and understand their true meaning.

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9.

Which of the following is NOT described in the text as one of the levels of listening?
- A.
  
  Passive
- B.
  
  Dicriminatory
- C.
  
  Sympathetic
- D.
  
  Empathetic
Correct Answer
C. Sympathetic

Explanation
While sympathetic listening is referred to, it is not discussed as one of the four levels of listening.

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10.

Stress increases cooperation by the Interviewee.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The statement suggests that stress increases cooperation by the interviewee. However, this is not true. Stress typically has a negative impact on cooperation as it can lead to increased tension, reduced communication, and decreased trust among individuals. When people are stressed, they are more likely to focus on their own needs and goals rather than working together towards a common objective. Therefore, the correct answer is false.

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11.

Factors that contribute to the development of rapport include which of the following?
- A.
  
  Opinions rendered by the Interviewer
- B.
  
  Objectivity on the part of the Interviewer
- C.
  
  "Small Talk" on the part of the Interviewer
Correct Answer
B. Objectivity on the part of the Interviewer

Explanation
Opinions rendered by the Interviewer run the risk of indicating approval, disapproval or judgment by the Interviewer.
If an Interviewer appears objective, the chances of establishing rapport with the Interviewee are greatly increased.
Small Talk destracts from a professional setting.

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Current Version
Oct 17, 2023

Quiz Edited by
ProProfs Editorial Team
Nov 29, 2012

Quiz Created by
Leon Towsen

Finding The Truth: Effective Techniquies For Interview And Communication

Positive signals that the Interviewee is listening to the Interviewer include which of the following?

Signs of stress that would show in an Interviewee's face include which of the following?

Signs of stress shown by the eyes in some Interviewees include which of the following?

Which of the following are manipulators an Interviewer might see displayed by a nervous Interviewee?

Which of the following can be interpreted as a sign of anger?

Boby Language is an element of verbal communication

What percentage of our communication is transmitted by the words we use?

The key to analysing tone, body language and words, is the establishment of a baseline for the Interviewees communication or normalising the Interviewees communication.

Which of the following is NOT described in the text as one of the levels of listening?

Stress increases cooperation by the Interviewee.

Factors that contribute to the development of rapport include which of the following?