Gds Failed Cases, Ticket Issuance Check, Void
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- 1.
What type of tasks 'Ticket issuance check' folder icludes?
- A.
GDS failed cases manually send to us by BO or CS
- B.
Cases, when we are waiting for AERticket/other partner to issue the ticket
- C.
Cases, When CS or BO need to check what happened with GDS reservation
- D.
General info
- E.
Void
- F.
Refund calculation
Correct Answer(s)
A. GDS failed cases manually send to us by BO or CS
B. Cases, when we are waiting for AERticket/other partner to issue the ticket
C. Cases, When CS or BO need to check what happened with GDS reservationExplanation
The 'Ticket issuance check' folder includes tasks related to GDS failed cases that are manually sent to us by BO or CS. It also includes cases where we are waiting for AERticket or other partners to issue the ticket. Additionally, it includes cases where CS or BO need to check what happened with GDS reservation.Rate this question:
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- 2.
Where you can find automat, if you need to book the rest of the flights in BID?
- A.
Portalo
- B.
Emailing
- C.
Nest
- D.
Manage my booking
Correct Answer
A. PortaloExplanation
To book the rest of the flights in BID, you can find automat in Portalo.Rate this question:
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- 3.
What command you can use to check the minimum connection time in 1A?
- A.
DMI
- B.
DM2/3
- C.
DM(iata code of the airport) e.g. DMPRG
- D.
@MT
- E.
DCT(iata code of the airport)*(airline code) e.g. DCTFRA*LH
Correct Answer(s)
A. DMI
B. DM2/3
C. DM(iata code of the airport) e.g. DMPRGExplanation
The correct answer options (DMI, DM2/3, DM(iata code of the airport)) suggest that these are the commands that can be used to check the minimum connection time in 1A. The options provided are in the format of commands that are commonly used in the context of airline operations. Therefore, it can be inferred that these commands are specific to the airline industry and are likely to provide information about the minimum connection time at a particular airport.Rate this question:
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- 4.
What types of GDS failed cases can we find in Podio?
- A.
No reservation is created
- B.
Reservation is created but ticket was not issued
- C.
Reservation is created and ticket was already issued
- D.
None of the mentioned options
Correct Answer(s)
A. No reservation is created
B. Reservation is created but ticket was not issued
C. Reservation is created and ticket was already issuedExplanation
In Podio, there are three types of GDS failed cases that can be found. The first type is when no reservation is created. This means that the booking process did not go through and no reservation was made. The second type is when a reservation is created but the ticket was not issued. This means that the booking was successful but for some reason, the ticket was not issued to the customer. The third type is when a reservation is created and the ticket was already issued. This means that the booking was successful and the ticket was already issued to the customer. Therefore, the correct answer includes all three types of GDS failed cases.Rate this question:
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- 5.
Imagine these tickets were issued today. You have to void the ticket for Mr. Novak. Please fill the correct command in the blank field using capital letters only:
Correct Answer(s)
TRDC/L18Explanation
The answer TRDC/L18 is the correct command to void the ticket for Mr. Novak.Rate this question:
- 6.
What are the mandatory elements for issuing PNR on Atlanta office in 1A?
- A.
RM*ANSKYPICKER;RM*BR5
- B.
RU 1A HK ATL (MIS element)
- C.
DI.FT-BR4+DI.FT-ANSKYPICKER
- D.
RT.T/*KEEP BOOKINGLIVE (MIS element)
Correct Answer(s)
A. RM*ANSKYPICKER;RM*BR5
B. RU 1A HK ATL (MIS element)Explanation
The correct answer is RM*ANSKYPICKER;RM*BR5,RU 1A HK ATL (MIS element). This answer includes the mandatory elements for issuing a PNR on the Atlanta office in 1A, which are RM*ANSKYPICKER and RM*BR5. Additionally, it includes the command RU 1A HK ATL, which is another mandatory element for issuing the PNR. The mention of "MIS element" at the end of the answer suggests that these elements are part of a specific process or system related to the PNR issuance.Rate this question:
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- 7.
SITUATION: You have to inform pap about possible void. What actions are necessary to do:
- A.
Deduct 20 EUR HF
- B.
Inform pap via emailing - Template Refund asses apply for refund
- C.
Inform pap in the box that this refundable amount is valid only till (time to be converted to the city of departure time and minus 3 hours)
- D.
Inform pap in the box that this refundable amount is valid only till (time to be converted to the city of departure time and minus 4 hours)
- E.
Pass it to urgent.cs email to call PAP
- F.
Inform pap via emailing - Refund not approved
Correct Answer(s)
A. Deduct 20 EUR HF
B. Inform pap via emailing - Template Refund asses apply for refund
D. Inform pap in the box that this refundable amount is valid only till (time to be converted to the city of departure time and minus 4 hours)
E. Pass it to urgent.cs email to call PAPExplanation
The correct answer includes deducting 20 EUR HF, informing pap via emailing - Template Refund asses apply for refund, informing pap in the box that this refundable amount is valid only till (time to be converted to the city of departure time and minus 4 hours), and passing it to urgent.cs email to call PAP. These actions are necessary in order to inform pap about the possible void and to handle the refund process appropriately.Rate this question:
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Jul 04, 2018Quiz Created by
Lenka Bartejsova
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