What Do You Know About Hotel Employment Policies? Trivia Quiz

The given answer states that the use of obscene or offensive language within the hotel is never permitted. This means that regardless of the circumstances or the presence of a supervisor, such language is not allowed. The hotel has strict policies in place to ensure a respectful and comfortable environment for all guests and staff members. Any use of obscene or offensive language goes against these policies and is not tolerated.

Sleeping or loitering by staff on hotel premises is not permitted. This means that staff members are not allowed to sleep or linger around on the hotel premises. This policy is likely in place to ensure that staff members are actively engaged in their duties and available to assist guests at all times. Sleeping or loitering can be seen as unprofessional and may give a negative impression to guests. Therefore, it is important for staff to adhere to this rule and remain active and attentive while on duty.

The correct answer is "in the staff room only" because staff meals and drinks are only allowed to be consumed in the designated area, which is the staff room. This implies that consuming them in any other area of the hotel premises is not permitted.

The statement clearly states that employees are not allowed to work under the influence of any narcotic or mind-altering substance. This means that it is prohibited for employees to work while under the influence of alcohol, marijuana, LSD, or any other similar substances.

The correct answer is "use breath freshener except chewing gum." This is because smoking can often lead to bad breath, and using breath fresheners can help mask the odor. However, chewing gum may not be recommended as it can stick to dental work or exacerbate jaw problems in some individuals.

Engaging in arguments or debates with colleagues in the presence of guests is considered inappropriate and not acceptable. This behavior can create a negative and uncomfortable atmosphere for the guests, as they may feel caught in the middle or witness tension among colleagues. It is important to maintain a professional and respectful environment when interacting with colleagues, especially in front of others.

Chewing a gum when on duty is not allowed.

The expected behavior when your shift starts at 7am is to allocate enough time before the start of your shift to change into your uniform and be at the workplace ready to perform at 7am. This means being prepared and ready to start working at the designated time without any delays or interruptions. It is important to prioritize punctuality and professionalism by arriving on time and being properly dressed for work.

The correct answer is the employee entrance. The explanation for this is that it states explicitly that you are not allowed to use any other entrance. This means that regardless of the time or availability of other entrances, the only permitted option is the employee entrance.

According to the given answer, hotel employees are not allowed to ask for tips, gratuities, or gifts. However, they are permitted to accept them if they are offered by the guests. This policy ensures that employees do not engage in soliciting or pressuring guests for additional payments, but they can still receive any voluntary gestures of appreciation from guests.

Before attending a guest function or utilizing hotel facilities, it is necessary to seek consent from your departmental head. This implies that there is a protocol or approval process in place within the organization, and it is important to follow this procedure before participating in any guest functions or using hotel facilities. By seeking consent, you ensure that you have the necessary permission and authorization from your superior before engaging in these activities.

Hotel employees are allowed to use only staff toilets. This means that they are not permitted to use public or guest room toilets. This policy is likely in place to ensure the cleanliness and privacy of the guest areas, as well as to prevent any potential disruptions or inconveniences for the guests. By restricting the use of toilets to staff-only areas, the hotel can maintain a higher level of hygiene and control over the facilities.

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After finishing your shift, you are allowed to be on the hotel premises for up to 30 minutes. This time allows you to wrap up any remaining tasks, gather your belongings, and ensure a smooth transition for the next shift. It also provides a buffer for any unforeseen circumstances or last-minute responsibilities that may arise before leaving the premises.

The correct answer is "Lockers must be kept clean at all times" because it is a general rule or expectation for locker rooms. The statement about the hotel not taking responsibility for missing items/articles from lockers is also correct, but it is not directly related to the cleanliness of the lockers.

Prior to the shift, you are allowed to be on hotel premises for a maximum of 30 minutes. This means that you can enter the hotel up to 30 minutes before your shift starts. It is important to adhere to this time limit and not exceed it, as it may disrupt the hotel's operations and cause inconvenience to other staff members.

Personal calls are allowed as long as certain conditions are met. Employees are permitted to make personal calls during their formal break, using their own phone, and they should make the call from either the staff room or the changing room. However, personal calls are not allowed when the employee is on duty.

If your shift exceeds 5 hours in duration, you are provided with a 30-minute break. This means that if you work for 5 hours or more, you are entitled to take a break to rest and recharge. It is important to have regular breaks during long shifts to prevent fatigue and maintain productivity.

The correct answer is "only within the designated staff smoking area, only during a formal break." This means that smokers are only allowed to smoke in a specific area designated for staff smoking and only during designated formal breaks. Smoking is not permitted in front of the hotel or any other area inside and outside, and it cannot be done at any time. The answer emphasizes the restrictions and limitations placed on smoking for staff members.