How Polite And Professional Are You On The Telephone?

Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By MarcusBCKL
M
MarcusBCKL
Community Contributor
Quizzes Created: 1 | Total Attempts: 119
| Attempts: 119
Please wait...
  • 1/10 Questions

    You receive a call on your mobile from a number you don't recognize. How do you answer?

    • Yo! Speak to me!
    • Hello, who's this?
    • Hello?
Please wait...
About This Quiz


Let's find out how you are on the phone.

How Polite And Professional Are You On The Telephone? - Quiz

Quiz Preview

  • 2. 

    In class, your phone is...

    • Off

    • On silent

    • On vibrate

    • On with Lady Gaga ringtone

    • On with ringtone

    Rate this question:

  • 3. 

    You bribed British Council customer services for Marcus' number. You want to invite him to a VIP party. How do you do that?

    • Via SMS

    • Call him at 9am

    • Call him at 1pm

    • Call him at 8pm

    • Call him at 11pm

    Rate this question:

  • 4. 

    You met someone who could be a potential contact by accident at a Kopitiam. You exchanged business cards. What's the next step?

    • Keep their card for future reference

    • Give her a missed call a few minutes later

    • Send her an SMS saying how nice it was to meet her

    Rate this question:

  • 5. 

    You're on the phone with a client. You're leaving the office and waiting for the lift. What do you do when the lift comes?

    • Get in and continue speaking

    • Get in, but explain that you're entering a lift and you might get disconnected

    • Don't get in, continue with the call

    Rate this question:

  • 6. 

    You're walking and speaking on the phone. A client wants you to send a sample of your new product. So she gives you her address. What do you do?

    • Ask her to SMS the address to you

    • Ask her to email the address to you

    • Try to remember her address

    • Write her address on the back of a receipt from your pocket

    Rate this question:

  • 7. 

    You're on the train. It's very noisy and you can't hear what your assistant is telling you on the phone. What do you say?

    • Louder! Can't hear.

    • Call later, can?

    • I'm sorry, it's noisy here. I'll call you back

    • Sorry, I can't hear. It's so noisy here. I'll call you back in a few minutes.

    • Can you call be back when I get off the train?

    Rate this question:

  • 8. 

    You're in the office and pick up a phone that's ringing - but it's not your extension. What do you say?

    • Hello?

    • Hello? Procurement department.

    • Hello, Marcus speaking.

    • Hello, Hairol's phone.

    • Sorry, the person you are trying to reach is not available. Please call again later.

    Rate this question:

  • 9. 

    You're in the bathroom. Nature calls at the same time as an important client. What do you do?

    • Answer the phone as if you were elsewhere.

    • Say "Hello, I can't talk right now, I'm in the bathroom"

    • Ignore it, but call back after you've washed your hands.

    Rate this question:

  • 10. 

    You've asked someone to repeat and explain a few times. You really can't understand what the person is talking about. What do you say?

    • I can't understand a word you are saying.

    • Sorry, I can't follow you.

    • I'm trying to understand you, but I just can't.

    • Sorry, I'm having difficulty catching what you say.

    Rate this question:

Quiz Review Timeline (Updated): Apr 8, 2024 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Apr 08, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 29, 2011
    Quiz Created by
    MarcusBCKL
Back to Top Back to top
Advertisement
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.