1.
Which of the following is considered a dual relationship?
Correct Answer
D. You are someone's case manager and you are also their client at their insurance agency.
Explanation
Dual relationships occur anytime you have more than one relationship with a CLIENT!
2.
If a human services worker violates the code of ethics, he/she may be:
Correct Answer
D. All of the above
Explanation
If a human services worker violates the code of ethics, they may face severe consequences. They could be dismissed from their agency, lose their social work licensure or credentials, and be sued in a civil law suit. This means that all of the given options are possible outcomes for a human services worker who violates the code of ethics.
3.
Dual relationships should always be avoided in human services.
Correct Answer
B. False
Explanation
Dual relationships in human services refer to situations where a professional has multiple roles or relationships with a client, such as being their therapist and also their friend. While it is generally recommended to minimize dual relationships, it is not always possible or necessary to completely avoid them. In some cases, dual relationships can be managed ethically and responsibly, as long as boundaries are maintained and the client's best interests are prioritized. Therefore, the statement that dual relationships should always be avoided in human services is false.
4.
If your client offers you a Starbucks gift card, what should you do?
Correct Answer
B. It would be best to decline the gift and document the situation in the client's chart
Explanation
Accepting gifts from clients can create ethical dilemmas and potential conflicts of interest. It is important to maintain professional boundaries and avoid any perception of favoritism. By declining the gift and documenting the situation in the client's chart, you demonstrate your commitment to ethical practice and ensure transparency in your client's treatment.
5.
Sexual relationships with clients are appropriate as long as they are both consenting adults.
Correct Answer
B. False
Explanation
Sexual relationships with clients are not appropriate, even if both parties are consenting adults. Engaging in such relationships can create conflicts of interest, compromise professional boundaries, and potentially harm the client's well-being. It is essential for professionals to maintain ethical standards and prioritize the best interests of their clients.
6.
The person or group responsible for keeping the relationship with a client professional is:
Correct Answer
C. The human services worker
Explanation
The human services worker is responsible for maintaining a professional relationship with the client. This means that they must establish clear boundaries, maintain confidentiality, and adhere to ethical standards in order to ensure that the client's needs are met in a professional and respectful manner. The human services worker is the primary point of contact for the client and is responsible for building trust and rapport, providing support and assistance, and advocating for the client's best interests.
7.
Boundaries are:
Correct Answer
A. Invisible barriers that separate various roles and limit the type of interaction expected and considered appropriate.
Explanation
Boundaries in the human services profession refer to invisible barriers that separate different roles and define the type of interaction that is expected and considered appropriate. These boundaries help maintain professional relationships and ensure that individuals in the profession maintain appropriate boundaries with their clients. By understanding and respecting these boundaries, human services professionals can provide effective and ethical services to their clients.
8.
A good way to avoid values conflicts is to:
Correct Answer
C. Be respectful of attitudes and lifestyles that differ from your own.
Explanation
To avoid values conflicts, it is important to be respectful of attitudes and lifestyles that differ from your own. This means not imposing your own beliefs onto others and being open-minded and accepting of different perspectives. By doing so, you can create a comfortable and inclusive environment for clients, fostering better communication and avoiding potential conflicts that may arise from discussing controversial topics.
9.
In order for a client to agree to services, he/she must have the capacity to give permission willingly. This client right is called:
Correct Answer
B. Informed consent
Explanation
Informed consent refers to the client's right to have a clear understanding of the information provided about the services and to give permission willingly. It ensures that the client is fully aware of the nature, purpose, risks, and benefits of the services before making a decision. This allows the client to make an informed choice based on their own self-determination and understanding. Confidentiality, comprehension of information, and self-determination are related concepts but do not specifically address the client's right to give permission willingly, which is the essence of informed consent.
10.
"The right to make mistakes" is covered under which client right?
Correct Answer
A. Self-determination
Explanation
Self-determination refers to the right of individuals to make decisions about their own lives and have control over their own actions. This includes the right to make mistakes, as individuals should have the freedom to learn from their errors and make choices without interference or coercion. Self-determination encompasses the idea that individuals have the autonomy to make choices that may not always be perfect or successful, but they have the right to learn and grow from these experiences.
11.
HIPAA is related to medical records, but not mental health records.
Correct Answer
B. False
Explanation
HIPAA, the Health Insurance Portability and Accountability Act, is a US law that protects the privacy and security of individuals' medical records, including mental health records. It ensures that healthcare providers and organizations maintain the confidentiality of patients' sensitive information and sets guidelines for the sharing and storage of medical data. Therefore, the statement that HIPAA is related to medical records but not mental health records is incorrect.
12.
The freedom of individuals to choose for themselves the time, circumstances and extent of how their information is shared with others is typically referred to as:
Correct Answer
D. Privacy
Explanation
Privacy refers to the freedom of individuals to choose for themselves the time, circumstances, and extent of how their information is shared with others. It encompasses the right to keep personal information confidential and to have control over the dissemination of that information. Privacy is different from confidentiality, which specifically relates to the protection of sensitive information shared in a professional or confidential relationship. Informed consent and release of information are related concepts but do not encompass the broader idea of privacy.
13.
Safeguarding information revealed by clients in the context of a professional relationship is best referred to as:
Correct Answer
A. Confidentiality
Explanation
Confidentiality refers to the practice of keeping information shared by clients in a professional relationship private and secure. It ensures that the information disclosed remains confidential and is not shared with anyone else without the client's consent. This is an essential aspect of maintaining trust and building a safe environment for clients to share sensitive information. Informed consent, release of information, and privacy are related concepts but do not specifically address the protection of client information in the same way as confidentiality does.
14.
You can break confidentiality any time you have a good reason to do so.
Correct Answer
B. False
Explanation
Breaking confidentiality should only be done in exceptional circumstances where there is a legal or ethical obligation to do so, such as when there is a risk of harm to oneself or others. It is not appropriate to break confidentiality without a valid and justifiable reason. Therefore, the statement that you can break confidentiality any time you have a good reason to do so is false.
15.
On a social networking site, such as Facebook, a human services professional may discuss details of a client's case:
Correct Answer
C. Under no circumstances
Explanation
A human services professional should never discuss details of a client's case on a social networking site, regardless of whether the client's identifying information is removed or the site is private. This is because social networking sites are not secure platforms for discussing sensitive client information, and there is always a risk of unauthorized access or breach of privacy. It is important for human services professionals to maintain confidentiality and protect the privacy of their clients, so discussing client cases on social networking sites should be avoided under all circumstances.
16.
As a human services professional, you are a mandated reported. This means you must report to authorities:
Correct Answer
B. All cases of child abuse
Explanation
As a human services professional, being a mandated reporter means that it is your legal obligation to report cases of child abuse to the authorities. This is because child abuse is a serious issue that can have severe consequences for the well-being and safety of children. By reporting these cases, you are helping to protect and advocate for the rights and welfare of children who may be experiencing abuse or neglect.
17.
A human services worker who has been crying through all her client meetings and appears to have severe depression due to recently losing a child may be considered:
Correct Answer
D. An impaired worker
Explanation
The correct answer is an impaired worker. This is because the human services worker's emotional state is affecting her ability to perform her job effectively. Crying through client meetings and exhibiting severe depression can hinder her ability to provide proper support and assistance to her clients. It is important for a human services worker to be emotionally stable and capable of handling the challenges of the job.
18.
If you observe unethical behavior by another human services worker, it is your ethical responsibility to address your observations with them.
Correct Answer
A. True
Explanation
Observing unethical behavior by another human services worker is a serious matter that should not be ignored. As a human services worker, it is our ethical responsibility to ensure the well-being and safety of the individuals we serve. By addressing our observations with the worker, we can potentially prevent harm and uphold the ethical standards of our profession. Ignoring or staying silent about unethical behavior would go against our duty to advocate for the welfare of those we serve. Therefore, it is true that it is our ethical responsibility to address such observations with the worker.
19.
The overriding purpose of the Charity Organization Society was to
Correct Answer
A. Develop a system where each case of need was thoroughly investigated by “friendly visitors” so that the root cause of poverty could be determined and eliminated
Explanation
The correct answer is to develop a system where each case of need was thoroughly investigated by "friendly visitors" so that the root cause of poverty could be determined and eliminated. This suggests that the Charity Organization Society aimed to understand the underlying reasons for poverty and address them directly, rather than simply providing temporary relief or perpetuating the idea of deserving and undeserving poor. By investigating each case, they could identify the root causes and work towards eliminating them, ultimately aiming to eradicate poverty.
20.
Founders of the Settlement House movement perceived societal conditions and the hardship of immigration
Correct Answer
B. As the primary cause of poverty.
Explanation
The founders of the Settlement House movement believed that societal conditions and the difficulties faced by immigrants were the main reasons for poverty. They did not see poverty as a result of personal moral failure or a poor economy. Instead, they recognized that external factors such as societal conditions and the challenges faced by immigrants played a significant role in causing poverty.
21.
The Personal Responsibility and Work Opportunity Act (PRWORA) of 1996 was signed into law by
Correct Answer
C. President Bill Clinton
Explanation
The correct answer is President Bill Clinton. The Personal Responsibility and Work Opportunity Act (PRWORA) of 1996 was indeed signed into law by President Bill Clinton. This act was a major welfare reform that aimed to promote personal responsibility and decrease dependency on government assistance. It introduced the Temporary Assistance for Needy Families (TANF) program, which imposed stricter work requirements and time limits on receiving welfare benefits. This legislation was a significant policy achievement during President Clinton's administration.
22.
Outdoor relief refers to assistance provided
Correct Answer
C. Food baskets and medicine in the home environment of the person in need.
Explanation
Outdoor relief refers to the provision of assistance, such as food baskets and medicine, to individuals in need within their own homes. This means that instead of receiving aid in institutionalized settings like almshouses or in agricultural environments, the support is delivered directly to the person's residence. This type of relief aims to help individuals who are unable to meet their basic needs by providing essential supplies and medical assistance within the comfort of their own home environment.
23.
Which of the following was a driving principle of the English Poor Laws of 1601
Correct Answer
C. Poor relief should be handled at the local level, preferably by families.
Explanation
The driving principle of the English Poor Laws of 1601 was that poor relief should be handled at the local level, preferably by families. This means that the responsibility for providing assistance to the poor rested with the local communities, rather than the government or individuals seeking financial assistance elsewhere. The aim was to ensure that the support was provided within the community and that families were primarily responsible for taking care of their own members in need.