Public Relations Review 5

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| By Enrico Sciaky

Enrico Sciaky

Community Contributor

Quizzes Created: 7 | Total Attempts: 6,293

Questions: 8 | Attempts: 76 | Updated: Jun 25, 2024

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Questions and Answers

1.

Communication involves which of the following elements?
- A.
  
  Sender
- B.
  
  Receiver
- C.
  
  Message
- D.
  
  Medium
- E.
  
  All of the above
Correct Answer
E. All of the above

Explanation
Communication involves all of the above elements because in any communication process, there needs to be a sender who initiates the message, a receiver who receives the message, a message itself which is the information being conveyed, and a medium through which the message is transmitted. All these elements are essential for effective communication to take place.

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2.

The sender and receiver should have similar backgrounds because
- A.
  
  The message needs to be communicated face to face
- B.
  
  The message can be sent electronically
- C.
  
  The message will be communicated more effectively
- D.
  
  False, they don’t need to have similar backgrounds
Correct Answer
C. The message will be communicated more effectively

Explanation
When the sender and receiver have similar backgrounds, it means they share common knowledge, experiences, and cultural references. This similarity helps in effective communication as they can understand each other's perspectives and context easily. It reduces the chances of misinterpretation and ensures that the message is conveyed accurately. Therefore, having similar backgrounds between the sender and receiver enhances the effectiveness of communication.

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3.

Most of what a person communicates is
- A.
  
  Transmitted verbally
- B.
  
  Transmitted non-verbally
- C.
  
  Transmitted through pictures and symbols
- D.
  
  Transmitted with electronic devices
Correct Answer
B. Transmitted non-verbally

Explanation
Communication is not solely dependent on verbal language. Non-verbal communication plays a significant role in conveying messages and emotions. Non-verbal cues such as facial expressions, body language, gestures, and tone of voice can often communicate more effectively than words alone. These non-verbal signals can convey emotions, attitudes, and intentions, and can greatly impact the overall meaning of a message. Therefore, it can be concluded that most of what a person communicates is transmitted non-verbally.

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4.

Decoding is the process of understanding another person’s message and
- A.
  
  Involves the officer assuming the meaning of a confusing message
- B.
  
  Involves attempting to understand what a person is saying and meaning
- C.
  
  Involves reading articles
- D.
  
  None of the above help understand a message
Correct Answer
B. Involves attempting to understand what a person is saying and meaning

Explanation
Decoding refers to the process of interpreting and comprehending the message conveyed by another person. It involves the officer making an effort to understand both the literal words being said and the intended meaning behind them. This requires actively listening, analyzing context, and considering nonverbal cues to accurately interpret the message. The other options, such as reading articles or assuming the meaning of a confusing message, do not accurately describe the process of decoding.

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5.

When trust is high, people will accept a message and expect honorable motives from the sender
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
When trust is high, people are more likely to believe and accept a message because they have confidence in the sender's credibility and reliability. They expect that the sender has honorable motives and will act in their best interest. Trust plays a crucial role in effective communication, as it creates a positive environment where information can be shared and received with confidence. Therefore, it can be inferred that the statement is true.

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6.

Organizations can function without informal communication.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
Informal communication is an essential aspect of organizations as it helps in building relationships, fostering teamwork, sharing information, and creating a positive work environment. It enables employees to connect on a personal level, exchange ideas, and collaborate effectively. Without informal communication, organizations may face challenges in building trust, resolving conflicts, and promoting a sense of belonging among employees. Therefore, the statement that organizations can function without informal communication is false.

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7.

Active listening does not improve communication therefore does not require much concentration.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
Active listening is a crucial skill that enhances communication. It involves fully engaging with the speaker, understanding their message, and providing appropriate responses. Active listening requires concentration and focus to effectively understand and respond to the speaker. Therefore, the statement that active listening does not require much concentration is incorrect.

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8.

It is not necessary to see a speaker’s point of view when listening actively and effectively.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
Active and effective listening involves not only hearing the speaker's words but also understanding their perspective and point of view. By actively trying to see things from the speaker's perspective, we can better comprehend their message, empathize with their emotions, and respond appropriately. This helps in building stronger relationships, resolving conflicts, and fostering effective communication. Therefore, it is necessary to see a speaker's point of view when listening actively and effectively.

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Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

Current Version
Jun 25, 2024

Quiz Edited by
ProProfs Editorial Team
Sep 21, 2012

Quiz Created by
Enrico Sciaky

Public Relations Review 5

Communication involves which of the following elements?

The sender and receiver should have similar backgrounds because

Most of what a person communicates is

Decoding is the process of understanding another person’s message and

When trust is high, people will accept a message and expect honorable motives from the sender

Organizations can function without informal communication.

Active listening does not improve communication therefore does not require much concentration.

It is not necessary to see a speaker’s point of view when listening actively and effectively.