Trivia Quiz: Information Technology Project Management

1.

_______________ refers to all the work involved in creating the products of the project and the processes used to create them.

A.

Deliverables
B.

Milestones
C.

Scope
D.

Product development

Correct Answer
C. Scope

Explanation
Scope refers to all the work involved in creating the products of the project and the processes used to create them. It encompasses the objectives, deliverables, tasks, and resources required to complete the project successfully. The scope defines the boundaries and limitations of the project, outlining what is included and what is not. It helps in determining the project's size, complexity, and requirements, ensuring that all necessary work is identified and accounted for.

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2.

Which tool or technique for collecting requirements is often the most expensive and time consuming?

A.

Interviews
B.

Focus groups
C.

Surveys
D.

Observation

Correct Answer
A. Interviews

Explanation
Interviews are often the most expensive and time-consuming tool or technique for collecting requirements. This is because interviews require the involvement of multiple stakeholders, scheduling and coordinating their availability, and conducting face-to-face or virtual meetings. Additionally, interviews involve detailed questioning and probing to gather comprehensive information, which can be a time-consuming process. Furthermore, interviews may require travel expenses if stakeholders are located in different geographical locations. Overall, interviews require significant resources in terms of time, effort, and cost compared to other methods such as focus groups, surveys, or observation.

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3.

A ________ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project.

A.

Scope statement
B.

WBS
C.

WBS dictionary
D.

Work package

Correct Answer
B. WBS

Explanation
A Work Breakdown Structure (WBS) is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project. It breaks down the project into smaller, manageable components called work packages, which can be easily understood and assigned to team members. The WBS provides a hierarchical representation of the project's scope, allowing for better planning, organizing, and controlling of project activities. It helps in identifying all the tasks, subtasks, and deliverables required to complete the project successfully. Therefore, the WBS is the correct answer as it aligns with the definition provided in the question.

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4.

What approach to developing a WBS involves writing down or drawing ideas in a non-linear format?

A.

Top-down
B.

Bottom-up
C.

Analogy
D.

Mind mapping

Correct Answer
D. Mind mapping

Explanation
Mind mapping is a visual brainstorming technique that involves writing down or drawing ideas in a non-linear format. It allows for the exploration of ideas and their connections in a more creative and flexible way. This approach to developing a Work Breakdown Structure (WBS) can help in organizing and categorizing tasks, making it easier to understand and communicate the project's scope and deliverables. With mind mapping, the focus is on capturing ideas and expanding on them, rather than following a strict hierarchical structure like in top-down or bottom-up approaches.

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5.

Assume you have a project with major categories called planning, analysis, design, and testing. What level of the WBS would these fall under?

A.

0
B.

1
C.

2
D.

3

Correct Answer
C. 2

Explanation
The major categories of planning, analysis, design, and testing would fall under level 2 of the WBS. Level 0 represents the overall project, level 1 represents the main deliverables or phases of the project, and level 2 breaks down those deliverables into smaller, more manageable components. Therefore, the major categories would be further broken down into more specific tasks or activities at level 2.

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6.

Which of the following is not a best practice that can help in avoiding scope problems on information technology projects?

A.

Keep the scope realistic
B.

Use off-the-shelf hardware and software whenever possible
C.

Follow good project management processes
D.

Don't involve too many users in scope management

Correct Answer
D. Don't involve too many users in scope management

Explanation
Involving too many users in scope management can lead to scope creep, where the project's scope gradually expands beyond its original boundaries. This can result in increased costs, delays, and decreased quality. It is important to have a defined and manageable scope with clear requirements to ensure the project stays on track.

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7.

What major restaurant chain terminated a large project after spending $170 million on it, primarily because they realized the project scope was too much to handle?

A.

Burger King
B.

Pizza Hut
C.

McDonald's
D.

Taco Bell

Correct Answer
C. McDonald's

Explanation
McDonald's terminated a large project after spending $170 million on it because they realized the project scope was too much to handle.

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8.

Scope _________ is often achieved by a customer inspection and then sign-off on key deliverables.

A.

Verification
B.

Validation
C.

Completion
D.

Close-out

Correct Answer
A. Verification

Explanation
Verification is the process of evaluating a system or component to determine whether it satisfies the specified requirements. In this context, scope verification refers to ensuring that the deliverables of a project or task meet the defined scope. Customer inspection and sign-off on key deliverables are common methods used to verify that the project has met the agreed-upon scope. Therefore, the correct answer is verification.

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9.

Which of the following is not a suggestion for improving user input?

A.

Develop a good project selection process for information technology projects
B.

Have users on the project team
C.

Co-locate users with developers
D.

Only have meetings as needed, not on a regular basis

Correct Answer
D. Only have meetings as needed, not on a regular basis

Explanation
Having meetings as needed, not on a regular basis, is not a suggestion for improving user input because regular meetings can help in gathering feedback, discussing issues, and ensuring that the project is on track. Regular meetings provide an opportunity for users to provide input, ask questions, and share their perspectives, which can ultimately lead to better user input and improved project outcomes. Therefore, not having regular meetings may hinder effective communication and collaboration between users and developers.

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10.

Project management software helps you develop a ___________, which serves as a basis for creating Gantt charts, assigning resources, and allocating costs.

A.

Project plan
B.

Schedule
C.

WBS
D.

Deliverables

Correct Answer
C. WBS

Explanation
Project management software helps you develop a Work Breakdown Structure (WBS), which serves as a basis for creating Gantt charts, assigning resources, and allocating costs. The WBS breaks down the project into smaller, manageable components, allowing for better planning and organization. It helps in identifying the tasks, sub-tasks, and deliverables required to complete the project, ensuring that all aspects are accounted for and properly scheduled. The WBS is an essential tool in project management, and project management software facilitates its creation and utilization.

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