1.
You are a .desktop engineer for your company.The company network constists of five windows 95,and 8 windows 98 client computers.Management of your company wants you to upgrade all client computers to windows XP pro.you upgrade all computer hardware to meet the minimum requirements of Windows XP pro.What should you do next ? choose 2
Correct Answer(s)
C. Upgr. all Win98 client computers to Win XP Pro
D. Upgr. all Win95 client computers to Win98 and then to Win XP Pro
Explanation
upgrade all win 98 client computers to windows XP
uPGRADE all win 95 client computers to win 98,and then to Win Xp pro,Win 95,cant upgrade to XP
2.
Sheila approaches you asking you to recommend a printer to her,she works in the retail industry,and wants a printer,that can generate receipts in ?What would you recommend?
Correct Answer
B. Thermal
Explanation
thermal printers,are used to generate receipts in the retail industry
3.
What one of these is included in the Windows 2000/XP, CD-ROM,?
Correct Answer
D. Recovery Console
Explanation
Recovery console is included in the Windows 2000/XP CD-ROM.
To start it,run setup,select repair,and then select recovery console.
4.
Which of these TWO,are forms of social engineering?
Correct Answer(s)
A. Dumpster Diving
D. TelepHone Scams
Explanation
Dumpster Diving and telephone scams are forms of social engineering
5.
What part of the laser printing process does the corona wire create a negative charge(-ve) electromagnetic charge on the drum?
Correct Answer
B. Charging
Explanation
This is the charging process,also known as conditioning?
6.
How thick are Type II CARDS?
Correct Answer
B. 5MM
Explanation
thickness of TYPE II cards is 5mm
Type 1 card 3mm flash memory
Type 11 5mm used with 1/0 modem NIC,and so on
Type 111 10.5mm use with harddrives
They are all 85.6mm length,and 54 mm wide
7.
What is the maximum theoretical throughtput of Express CARD using USB 2.0 BUS?
Correct Answer
C. 480mbps
Explanation
Express card using USB 2.0 bus is 480 MBPS
pc card using 16 bit bus is 160 mbps
Cardbus PC card using PCI bus is 1056 Mbps
Express card using PCIe bus is 2.5 Gbps.
8.
The microsoft management console utilit is available in what operating systems? select THREE
Correct Answer(s)
C. Windows 2000
D. Windows XP
E. Windows Vista
Explanation
MMC utility is available in Windows 2000,XP,and vista
9.
A user ACCOUNT is a member of several groups,and the groups,have conflicting rights and permissions,to several network resources.The culminating permissions that ultimately affect the users access are referred to as what/
Correct Answer
D. Effective permissions
Explanation
These are effective permissions
10.
Bob is taking up digital photography,he asks you to recommend a printer,to him,that would allow him to print his photos,with best results?
Correct Answer
D. Dye Sublimation
Explanation
Dye sublimation,are mainly used for photo printing ,high end desktop publishing,and imaging.
11.
Which one of these checks connectivity between two computers?
Correct Answer
D. PING
Explanation
this is the job of PING
12.
What would typically cause a laser printer,to make the same mark on every page?
Correct Answer
D. A damaged Drum
Explanation
This would be a damaged drum
13.
How do you access the command prompt?
Correct Answer
D. Start/Run Type CMD,and press OK
Explanation
Start/Run Type CMD,and press OK
14.
What are examples of an erase/delete command? select TWO
Correct Answer(s)
A. Del c:\users\myfile.txt
B. Erase c:\users\myfile.txt
Explanation
Del c:\users\myfile.txt
Erase c:\users\myfile.txt
are examples of elete commands
15.
When a disk is set to slave it means there are two disks on the
channel and this disk is device--?
Correct Answer
B. 1
Explanation
Disk is device 1 in this case
When a disk is set to master,the disk is device 0,slave its device 1
16.
What SCSI standard has a maximum throughtput of 10MB'S(80 mb/s) AND,uses a 16 bit bus,also some newer implementations use a 32 bit bus?
Correct Answer
C. Wide
Explanation
This is WIDE ,16 bit bus 10MB'S(80mb/s)
Narrow 5mbs(40MB/S)
fast 10MB's,(80 mb/s)
Wide 16 bit bus 10MB'S (80mb/s),and some use 32 bit bus
Fast wide 20mb's(160mb/s)
Ultra 20mb's (160mb/s) 8 bit bus,doubles speed of fast SCSI
17.
What is the maximum cable length,for SCSI ?
Correct Answer
B. 6m
Explanation
Maximum cable length for SCSI is 6m
Narrow,fast,wide,and fast wide use 6m
Ultra is 3m,and Ultra wide is 1.5m
18.
How do you access system tools ?
Correct Answer
B. Start/Programs/Accessories/System tools
Explanation
Start/programs/accessories/system tools
19.
The L2 cache is ------------ than the L1 CACHE?
Correct Answer
D. Larger
Explanation
L2 cache is larger than L1 cache
20.
To start the REGISTRY editor,what do you do?
Correct Answer
C. Start/Run Type REGREDIT32 AND click OK
Explanation
Start/Run Type REGREDIT32,AND click OK
21.
Effectively a DIMM is---------------? on the same printed circuit board. This
means that each memory stick is already paired. DIMMs use a 64 bit data path to the PC.
Correct Answer
D. Two SDRAM SIMMS
Explanation
two SDRAM SIMMS
22.
The windows 9x series includes all of these? select All that apply
Correct Answer(s)
A. Windows 95
C. Windows 98
D. Windows Me
Explanation
Windows 95,98 and ME ARE part of the 9X series
Windows NT,2000,XP,AND 2003,and vistaAre all part of the NT series,and offer substantial benefits over 9X
23.
Windows uses --------- or swap file for virtual memory?
Correct Answer
A. Page file
Explanation
Page File
24.
A SIMM is a printed circuit board,with one or more dymnamic Random access memory(RAM) chips on it.Simms usually have what ,bit data path to the PC?
Correct Answer
C. 32
Explanation
SIMMS have a 32 bit data path to the PC.
25.
What chip is the primary bridge between the CPU,and the rest of the computer.and deals with high speed devices such as video card,RAM,and PCI bus?
Correct Answer
A. Northbridge
Explanation
this is the job of the NORTHBRIDGE,its also the closest to the CPU
26.
Kyle wants to upgrade to windows 2000,HE has Intel pentium 200 mhz,4 Gb with 800mb OF hard disk space,and 60 MB of RAM.Can he do this?
Correct Answer
C. Yes but after he adds more RAM
Explanation
yes ,but after he adds more RAM
Windows 2000 min requirements
min 133mhz,64MB,2GB with 650 MB of free hard disk space
27.
To get an ACSII character of 256 Colours,each pixel would have to be represented with how many bits?
Correct Answer
D. 8
Explanation
to get 256 colours,you need to use 8 bits
The number of colours is always represented by a power,of 2:,4,8,16,256,64k,16.7 Million
2 colours 1 bit,4 colours 2 bits,16 colours 4 bits,
256 colours 8 bits,64k colours 16 bits,16.7 million 24 bits
28.
MOST new printers uswe which port?
Correct Answer
C. USB
Explanation
Printers can use parallel and USB port,however MOST new printers use the USB port
29.
What command displays or changes files(properties)..For example,a file that is by default hidden,,will not normally appear in the directory listing.If the following command is used prior to the listing,then the file,will have its hidden --------changed from hidden to show?
Correct Answer
B. ATTRIB
Explanation
The Attrib command displays or changes file attributes (properties). For example a file that is by
default hidden will not normally appear in a directory listing. If the following command is used prior
to the listing then the file will have its hidden attribute changed from hidden to show.
Attrib –h c:\myfile.txt
For EXAMPLE
For a list of switches type attrib /? or use help
COPY this will copy one file from one location to another
XCOPY will also copy the directory tree structure
RENAME This command will rename a file in a specified directory and will rename multiple files when a
wildcard is used, for example ren *.txt *.doc will rename all text files to have a DOC extension. The
renamed file(s) remain(s) in the same folder as the original; this command cannot move files to
another folder
30.
Your arrive at a clients home,and want to connect by networking her computer,to yours.There is no hub,,you have with you,a fibre optic cable,a crossover cable,telephone wire,and and an rj45 connector.what connection type will be the best to use?
Correct Answer
B. Crossover cable
Explanation
A crossover cable is used to connect a computer to another,when there is no hub
31.
Which of the statements about peer to peer networks is the FALSE statement?
Correct Answer
C. A peer to peer network,is great for large networks
Explanation
A peer to peer network isnt great for large networks,about 10 IS THE LIMIT
32.
Which type of encryption offers the most security?
Correct Answer
C. MSCHAP
Explanation
mschap,offers the most security
33.
Which type of RAM,sends 4 bits of data every clock cycle?
Correct Answer
D. DDR2 SDRAM
Explanation
DDR2 SDRAM sends 4 bits of data every clock cycle
34.
What is the name for the wires that connect the CPU,to the main system RAM.generally running at speeds of 66-133mhz .
Correct Answer
C. Frontside Bus
Explanation
This is the frontside bus,its distinct from the expansion bus and the backside bus,though it shares wires with the former
35.
Shaun wants to install a new USB printer on his system,,he needs to check if the printer is compatible with his system.What would be the BEST and most efficient way of finding this information?
Correct Answer
D. Check the HCL ;LIST
Explanation
check the HARDWARE COMPATIBILTY LIST on windows marketplace
36.
Which installation method inherits all previous hardware and software settings?
Correct Answer
B. Upgrade
Explanation
This is an UPGRADE installation
37.
Which backup method,backs up all files,that have been selected,that have changed since the last backup?
Correct Answer
D. INCREMENTAL
Explanation
Incremental backup,is a backup,of all selected files,that have changed since the last backup.
38.
What battery type do MOST portable computers use?
Correct Answer
C. NI-MH
Explanation
MOST portable computers use NI-MH batterys
39.
Which of the following APM/ACPI levels saves the most power?
Correct Answer
D. Hibernate
Explanation
Hibernate, all components are shut down,and RAM data is stored on the hard drive
40.
The vast majority of internal hard drives in portable computers use what interface?
Correct Answer
B. ATA
Explanation
ATA
SCSI is not relevant,At is a type of motherboard
41.
What is the proper path to acess vIrtual memory settings,in windows XP?
Correct Answer
B. Right click my computer/properties/Advanced tab/performance/settings/Advanced Tab
Explanation
Right click my computer/properties/Advanced tab/performance/settings/Advanced TAB
42.
At POST you get an error message,post error 2xx,what does this indicate?
Correct Answer
B. Memory
Explanation
2xx IS a problem with memory
1xx is system board
3xx is keyboard
4xx,5xx,24xx IS video adaptor
43.
What is the pressure of electrons passing through a wire?
Correct Answer
D. Volts
Explanation
Volts is the pressure f electrons passing through a wire
Watts ,the amounts of Amps and volts needed,by a particular device to function ,is expressed as a wattage v+a=w
Amps the unit of measure for amperage,or electrical current
Ohms Electronic measurement of a cables impendance
44.
What is the most common networking standard used today?
Correct Answer
D. Ethernet
Explanation
Ethernet is the most networking used today
45.
Which part layer of the OSI seven layer model breaks down data into managable chunks,TCP,UDP,SPX.and NetBEUI operate at?
Correct Answer
D. Layer 4 The transport layer
Explanation
The transport layer level 4,breaks down data into manageable chunks,TCP,UDP,STX,and NetBEUI,operate at the transport layer
Layer 1 defines hardware connections ,uses repeaters and hubs
Layer 2 Identifies devices on the physical layer
Layer 3 The network layer moves packets on different layers,between networks.Routers operate,at this level,IP,AND IPX operate at this level
46.
What level of the OSi seven layer model,which can also manage data encrytion hides the differences between various types of computer systems?
Correct Answer
C. Layer 6 The presentation layer
Explanation
Layer 6
layer 4 Th transport layer breaks down data into manageable chunks
Layer 5 THE SESSION layer manages connection between machines ,NetBios and sockets operate at the session layer
Layer 6 presentation layer manages encryption,hides differences between various types of computer
Layer 7 The application layer provides tools for programs to access the network and the lower layers.HTTP,FTP,SMTP,AND POP3,are all examples of protocols that operate at the application layer.
47.
What is a definition of the term OVERCLOCKING?
Correct Answer
B. To run a CPU,or video processor faster,than its rated speed.
Explanation
To run a CPU,or video processor,faster than its rated speed.
48.
What program can be used to edit the Windows Registry?,IN WINDOWS 2000,And XP only?
Correct Answer
D. REGREDT32.EXE
Explanation
RRGREDT32.EXE is the program,used to edit the windows registry
49.
What does the error msg Stop 0x00000079. MISMATCHED_HAL mean?.
Correct Answer
B. Mismatch in the hardware abstraction layer(Hal),and the windows XP,system files
Explanation
errors are when there is a mismatch in the
hardware abstraction layer (HAL) and the Windows XP system files. This message often has
to do with Advanced Configuration and Power Interface (ACPI) BIOSs. You may have to
disable some or all of the ACPI BIOS features and reinstall Windows if the problem continues
Stop 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA indicates a hardware device or driver calls for a piece of data that is not in memory
50.
What TWO connectors are used to provide power to AT style motherboards?
Correct Answer(s)
C. P8
D. P9
Explanation
p8 and p9 CONNECTORS are used to provide power to AT style motherboards P1 connectors are used with ATX motherboards