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This quiz assesses student knowledge about personal business letters.
Questions and Answers
1.
An example of a personal business letter is __________.
A.
A letter from you to your best friend
B.
A letter from a department store manager to all sales managers
C.
A letter from you to a prospective employer
D.
A letter from the president of a college to all faculty
Correct Answer
C. A letter from you to a prospective employer
Explanation A personal business letter refers to a letter that is written in a professional tone but is also personal in nature. It is typically used for communication related to job applications, interviews, or networking. In this case, a letter from you to a prospective employer fits the description of a personal business letter as it involves professional communication with a potential employer regarding a job opportunity.
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2.
The address of the writer is called the ___________.
A.
Mailing address
B.
Inside address
C.
Letter address
D.
Return address
Correct Answer
D. Return address
Explanation The address of the writer is called the return address because it is the address where the recipient of the letter can send any correspondence back to the writer. This address is typically placed on the envelope or at the top of the letter and is used for the purpose of return or reply.
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3.
The attachment or enclosure notation represents ______________.
A.
That you have left out a part of the letter and need to mail them another letter
B.
That there is something else besides the letter included in the envelope
C.
The typists name.
D.
None of the above
Correct Answer
B. That there is something else besides the letter included in the envelope
Explanation The attachment or enclosure notation represents that there is something else besides the letter included in the envelope. This notation is used to indicate that additional documents or items are enclosed with the letter, such as a brochure, invoice, or other relevant materials. It serves as a way to inform the recipient that there are additional items of importance included in the envelope.
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4.
The return address represents ______________.
A.
The company it is mailed from
B.
The person mailing the letter
C.
The person writing the letter
D.
The person reading the letter
Correct Answer
C. The person writing the letter
Explanation The return address represents the person writing the letter. The return address is the address of the sender, indicating where the letter is coming from. It is used by the postal service to return the letter in case of any delivery issues.
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5.
An example of a salutation is ______________.
A.
How are you?
B.
Hello
C.
Sincerely
D.
Dear Ms. Smith
Correct Answer
D. Dear Ms. Smith
Explanation The given answer, "Dear Ms. Smith," is an example of a salutation because it is a formal greeting used at the beginning of a letter or email when addressing someone by their title and last name. Salutations are a way to show respect and establish a professional or polite tone in written communication. "How are you?" is a question, "Hello" is a general greeting, and "Sincerely" is a closing phrase, none of which are examples of salutations.
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6.
The spacing after the date, return address, salutation, last paragraph and complimentary close should be _______________.
A.
A triple space
B.
A single space
C.
A double space
D.
A quadruple space
Correct Answer
C. A double space
Explanation The correct answer is a double space. After the date, return address, salutation, last paragraph, and complimentary close, it is standard practice to leave a double space. This helps to create a clear separation between different sections of the letter and improve readability. A double space allows for enough visual space between the elements without making the letter look cluttered or crowded.
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7.
Keying a personal business letter that is in block style means that _______________.
A.
All parts of the letter should be typed starting at the left margin
B.
All parts of the letter, except the salutation, should be typed starting at the left margin
C.
All parts of the letter should be centered
D.
All parts of the letter, except the complimentary close, should start at the left margin.
E.
All parts should be centered
Correct Answer
A. All parts of the letter should be typed starting at the left margin
Explanation Keying a personal business letter in block style means that all parts of the letter should be typed starting at the left margin. This includes the date, sender's address, recipient's address, salutation, body paragraphs, closing, and signature. Block style is a common format for business letters, where each paragraph is aligned with the left margin and there are no indentations. This format gives the letter a clean and professional appearance.
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8.
The left and right margins of a personal business letter should be set to __________.
A.
1.25 inch margins
B.
1 inch margins
C.
1.5 inch margins
D.
2 inch margins
Correct Answer
B. 1 inch margins
Explanation The left and right margins of a personal business letter should be set to 1 inch. This is the standard margin size for most professional documents, including business letters. It provides enough space for the text to be easily read and for any necessary formatting or annotations to be added to the document. Setting the margins to 1 inch ensures that the letter looks clean and professional, without wasting excessive space on the page.
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9.
If there is no punctuation after the salutation or the complimentary close, it is called _________.
A.
Mixed punctuation
B.
Closed punctuation
C.
No punctuation
D.
Open punctuation
Correct Answer
D. Open punctuation
Explanation Open punctuation refers to the absence of punctuation after the salutation or the complimentary close in a letter or email. In open punctuation, no punctuation marks such as commas or periods are used after these elements. This style is often used in informal or casual correspondence, as it gives a more relaxed and less formal tone to the communication.
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10.
An example of a complimentary close is ___________________.
A.
Sincerely
B.
See you again
C.
Good afternoon
D.
Dear Mr. Jameson
Correct Answer
A. Sincerely
Explanation A complimentary close is a polite way to end a letter or email. "Sincerely" is a commonly used complimentary close that expresses a genuine and formal tone. It is appropriate for professional or formal correspondence, indicating that the sender is sincere in their intentions and respectful towards the recipient.
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11.
The top margin of a personal business letter should be how many inches?
Correct Answer
Two
Explanation The top margin of a personal business letter should be two inches. This is because a standard personal business letter follows a specific format, which includes a two-inch top margin. This margin allows for proper spacing and alignment of the content on the page, creating a professional and organized appearance.
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12.
The bottom margin of a personal business letter should be at least ___________ inch(es).
Correct Answer One
Explanation The bottom margin of a personal business letter should be at least one inch. This is because a one-inch margin provides enough space for the recipient to handle the letter comfortably and allows for any additional notes or markings to be made at the bottom of the page. A larger margin may be used if desired, but one inch is the minimum recommended size.
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13.
The proper date format for a personal business letter date written today is
Correct Answer February 3, 2010
Explanation The proper date format for a personal business letter is to write the month in full, followed by the day and then the year. In this case, the month is February, the day is 3, and the year is 2010. Therefore, the correct date format for the personal business letter written today is February 3, 2010.
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14.
The proper spacing within the body and between paragraphs of a personal business letter is
Correct Answer single
Explanation The proper spacing within the body and between paragraphs of a personal business letter is single. This means that there should be no extra spaces between lines within a paragraph and only one line space between paragraphs. Single spacing allows the letter to be more compact and easier to read.
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15.
The address where the personal business letter is being sent is called the _________________.
A.
Salutation
B.
Reference initials
C.
Name of the writer
D.
Letter address
Correct Answer
D. Letter address
Explanation The address where the personal business letter is being sent is called the letter address. This is the specific location where the letter is being directed to, including the recipient's name, street address, city, state, and zip code. It is important to include the correct letter address to ensure that the letter reaches the intended recipient.
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16.
The reference initials part of a personal business letter is ________________.
A.
Respectful
B.
Necessary
C.
Optional
D.
Pointless
Correct Answer
C. Optional
Explanation The reference initials in a personal business letter refer to the initials of the person who typed the letter or prepared it for mailing. Including reference initials is optional and depends on the organization's preference or the individual's personal choice. It can be helpful in identifying who prepared the letter, especially in cases where there may be multiple people involved in the correspondence. However, it is not necessary or required in all situations, and some organizations may consider it pointless or not relevant to include reference initials.
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17.
The writer of a personal business letter is also known as ___________________.
A.
The reader of the message
B.
The recipient of the message
C.
The originator of the message
D.
The messenger
Correct Answer
C. The originator of the message
Explanation The writer of a personal business letter is referred to as the originator of the message because they are the ones who create and compose the letter. They are responsible for initiating the communication and conveying their thoughts, ideas, or information through the letter. The originator is the one who starts the conversation and sends the message to the recipient or reader of the letter.
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18.
The most important consideration when writing a personal business letter is to use _______________.
A.
Proper spelling and punctuation
B.
A typestyle that matches your personality
C.
An envelope that fits the personality of the recipient
D.
Enthusiastic words
Correct Answer
A. Proper spelling and punctuation
Explanation When writing a personal business letter, it is crucial to use proper spelling and punctuation. This is important because it demonstrates professionalism and attention to detail, which are essential in a business setting. Proper spelling and punctuation ensure that the message is clear and professional, and it reflects positively on the sender's credibility. Using correct spelling and punctuation also helps to avoid any misunderstandings or misinterpretations of the content of the letter.
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