Debt Action Plan Quiz - Knowledge Base | Attempts: 186

1.

Education is essential to fulfilling ClearPoint's mission.

A.

True
B.

False

Correct Answer
A. True

Explanation
Education is essential to fulfilling ClearPoint's mission because it equips individuals with the knowledge and skills necessary to contribute effectively to the organization's goals and objectives. Education provides individuals with the opportunity to learn and develop new ideas, strategies, and techniques that can enhance their performance and contribute to the overall success of the organization. It also helps individuals stay updated with the latest industry trends and advancements, enabling them to adapt to changing circumstances and make informed decisions. Therefore, education plays a crucial role in enabling ClearPoint to fulfill its mission effectively.

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2.

The action plan does the following with the exception of:

A.

Provides education
B.

Advises the client of everything they are doing wrong
C.

Motivates client
D.

Recaps the session

Correct Answer
B. Advises the client of everything they are doing wrong

Explanation
The action plan includes providing education, motivating the client, and recapping the session. However, it does not involve advising the client of everything they are doing wrong. The purpose of an action plan is to outline specific steps and strategies to help the client achieve their goals, rather than focusing on their mistakes or shortcomings.

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3.

Copy and pasting is allowable as long as the file does not get audited.

A.

True
B.

False

Correct Answer
B. False

Explanation
The given statement is "Copy and pasting is allowable as long as the file does not get audited." The correct answer is "False" because copy and pasting is not allowable even if the file does not get audited. This implies that there are restrictions or policies in place that prohibit copying and pasting, regardless of whether the file is audited or not.

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4.

Which of the following examples provides the most specific recommendation to the client:

A.

Client to cancel cable
B.

Client spends too much on cable and needs to eliminate
C.

Client would benefit from seeking a cheaper cable alternative
D.

Client to contact cable provider and eliminate premium programming and reduce number of cable boxes from 3 down to 1

Correct Answer
D. Client to contact cable provider and eliminate premium programming and reduce number of cable boxes from 3 down to 1

Explanation
The example "Client to contact cable provider and eliminate premium programming and reduce number of cable boxes from 3 down to 1" provides the most specific recommendation to the client. It not only suggests contacting the cable provider but also specifies the actions the client should take, which are eliminating premium programming and reducing the number of cable boxes from 3 to 1. This recommendation is more detailed and actionable compared to the other examples, which only mention the need to cancel cable or seek a cheaper alternative without providing specific steps.

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5.

The R in smart goals stands for Rational goals.

A.

True
B.

False

Correct Answer
B. False

Explanation
The R in SMART goals actually stands for "Realistic" goals, not "Rational" goals. SMART is an acronym that stands for Specific, Measurable, Achievable, Relevant, and Time-bound. The purpose of setting realistic goals is to ensure that they are attainable and can be accomplished within a specific timeframe.

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6.

The following are the sections of the action plan template with the exception of:

A.

Goals
B.

Challenges
C.

Reason for hardship
D.

Options
E.

Reccomendations

Correct Answer
B. Challenges

Explanation
The given answer is "Challenges". The question asks for the sections of the action plan template with the exception of one. The other options listed, such as Goals, Reason for hardship, Options, and Recommendations, are all sections commonly found in an action plan template. Therefore, the section that is not part of the action plan template is Challenges.

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7.

Action plans are required to be generic so that they can fit any client.

A.

True
B.

False

Correct Answer
B. False

Explanation
Action plans are not required to be generic in order to fit any client. In fact, action plans are typically tailored to the specific needs and goals of each individual client. By customizing the action plan, it becomes more effective in addressing the unique circumstances and requirements of the client. Therefore, the statement that action plans need to be generic is false.

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8.

A successful action plan does the following: ( check all that apply)

A.

Client will have a task list of actions
B.

Client will be working in a positive direction for change
C.

Client will feel that there is no hope
D.

Client will have an understanding of the issues at hand

Correct Answer(s)
A. Client will have a task list of actions
B. Client will be working in a positive direction for change
D. Client will have an understanding of the issues at hand

Explanation
A successful action plan includes a task list of actions for the client to follow, ensuring that they have a clear roadmap towards their goals. Additionally, the client will be motivated and working in a positive direction for change, indicating their commitment and determination. Lastly, the client will have an understanding of the issues at hand, which is crucial for developing effective strategies and making informed decisions.

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9.

A good example of a client's goal is "I want to get out of debt."

A.

True
B.

False

Correct Answer
B. False

Explanation
A good example of a client's goal is "I want to get out of debt." This statement is true because it clearly states a specific goal that the client wants to achieve, which is to become debt-free. Setting clear goals is an important step in financial planning and can help clients prioritize their actions and make informed decisions to achieve their desired outcome.

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10.

The following abbreviations should be used with the clients action plan:

A.

ACH
B.

CBR
C.

DMP
D.

Abbreviations should not be used

Correct Answer
D. Abbreviations should not be used

Explanation
Using abbreviations in the client's action plan should be avoided. This is because abbreviations can be confusing and may not be universally understood by all individuals involved in the client's care. It is important to communicate clearly and effectively in order to ensure that everyone involved in the client's treatment understands the plan and can follow it accurately. By avoiding abbreviations, the client's action plan can be communicated in a clear and concise manner, reducing the risk of misinterpretation or confusion.

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